If you had a magic wand - what's the #1 daily business challenge you'd eliminate?

ohh boy is that a good one Andrew - and how often do CIOs/CTOs inherit this right? Get's worse with time as well like quicksand... reliant on a legacy system that gets more and more outdated but at the same time difficult to move off of...

I've heard this described as technology poverty, the further away you are from the norm the harder it gets to get there.

i have made a career driving transformations which always include technical debt. always.

Lol. Would love for you expand on that

ha! especially from a security perspective right? Paraphrasing a number of CISOs "you can implement all the tools in the world, nothing will protect you from someone clicking a link they shouldn't..."

The bane of all IT departments are its users! Would be easier if all input and analysis were automated. Imagine no support desk needed, and as Peter mentions, security for the organization would have a different direction - penetration focus rather than worrying about those phishing attacks.

Do you have a CSI register and activity? It is a way to toy with the hedonic treadmill of use complains.

So true.

Exactly what I was going to say. I loved working for a Director of IT whose only IT knowledge and experience was that she knew how to single or double click a mouse.

I totally agree, very well said

How can non technical people oversee an IT ecosystem or subsystem?

 

I can understand product enhancement requirements coming from a Product group, user experience group, or SMEs  defining who and how the system is to be used, operational personnel defining what enhancements are needed and workflows, but how can a non technical person be put in charge of  technical product and implementation details concerning any technical domain?

Are companies really hiring non technical people to oversee and superintend technology groups?  Of course I have worked with managers who may not be overly familiar with certain technology stacks (that's not too unusual, especially for legacy and/or modern paradigms), but no experience and no technology background? That's absurd!

We are a security start-up, our solution effectively does what you want. So glad to see our approach might be helpful.

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