I have been asking a lot related to AI tools, particularly chat related, but curious about your knowledge about it's complementary emerging 'behind the scenes' technology cousin, being robotic process automation (RPA). More specifically, are you familiar with it, and if so, are you utilizing it?

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RPA can be a great tool to automate repetitive tasks that a SME would otherwise do manually. Combined with AI (e.g. for document extraction), you can automate even more complex tasks.

I have been asking a lot related to AI tools, particularly chat related, but curious about your knowledge about it's complementary emerging "behind the scenes" technology cousin, being robotic process automation (RPA). More specifically, are you familiar with it, and if so, are you utilizing it?

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