Agenda
Monday, October 16, 2023 / 10:00 AM - 10:45 AM EDT
Don Scheibenreif, Distinguished VP Analyst, Gartner
Mary Mesaglio, Distinguished VP Analyst, Gartner
Generative AI has burst onto the scene, unleashing both possibilities and threats for CIOs everywhere and raising questions that range from the metaphysical (what does it mean to be human?) to the tactical (where and how should I use AI to create value and what are the risks?). The Gartner Opening Keynote will meet these questions head on to ensure CIOs stay out in front in this new era of human-machine relationships.
Monday, October 16, 2023 / 11:30 AM - 12:00 PM EDT
Irving Tyler, Distinguished VP Analyst, Gartner
Which do you think is most important: Being seen by the C-suite as a strong problem solver or being seen as a leader in value-creation efforts? The truth is that highly successful executives are not measured by what they do but by the value they deliver, and by what they accomplish. CIOs must shift their leadership approach to become outcome-driven. This session enables CIOs with the mindsets and practices they need to shift the value of the CIO Role.
Monday, October 16, 2023 / 11:30 AM - 12:00 PM EDT
Chris Howard, Distinguished VP Analyst, Gartner
Success in times of economic and social volatility is found through sustainable forms of efficiency in any organization's operations. Decisions are needed regarding how to make the best possible use of new technology developments, which bear significant disruptive potential in the coming three years, and embrace the connected workforce nature while remaining resilient. CIOs and other IT executives should explore and selectively use these strategic technology trends to help ensure success.
Monday, October 16, 2023 / 02:45 PM - 03:15 PM EDT
John Watts, VP Analyst, Gartner
“Top trends” highlight shifts in the security ecosystem that aren't widely recognized, but have potential for disruption. This session will describe the significant trends in risk management and how organizations are taking advantage. Key issues include technological improvements in the security capability landscape; trends in creating a high-performing security organization; and long-term trends that will influence security strategy.
Monday, October 16, 2023 / 02:45 PM - 03:15 PM EDT
Frank Buytendijk, Distinguished VP Analyst, Gartner
Every year, Gartner Futures Lab chooses a big provocative topic, relevant across industry and region. This year, it is the future of Leadership. Executive leaders are increasingly under pressure, pulled in extreme opposite directions. And then, AI is coming for the boardroom, the next digital transformation. What does that mean for the role of the executive leader?
Monday, October 16, 2023 / 02:45 PM - 03:15 PM EDT
Mandi Bishop, Distinguished VP Analyst, Gartner
Technology leadership has forever changed. The democratization of digital delivery is fundamentally redrawing the boundaries between IT departments and other business areas. And yet, confusion abounds about who should be doing what. This session reveals what should be on the CIO’s agenda for the coming 18 months, given the shifting expectations that CEOs and other CxOs have for their CIO — and the CIO’s own expectations of their leadership role and the mandate of their IT organization.
Monday, October 16, 2023 / 02:45 PM - 03:15 PM EDT
Arun Chandrasekaran, Distinguished VP Analyst, Gartner
Generative AI is a powerful trend that harnesses AI applications such as ChatGPT to create new and original content. In this session, we will discuss the current state of Generative AI - key use cases, technology landscape - and peek into how it will evolve in the future. The discussion will include:
• How are enterprises deploying Generative AI today, and how will that change in the future?
• What should CIOs know about the Generative AI Tech Landscape?
• How will the Generative AI ecosystem evolve in the future?
Monday, October 16, 2023 / 02:45 PM - 03:30 PM EDT
Chris Howard, Distinguished VP Analyst, Gartner
This interactive discussion serves as a follow up to the Signature Series session, Top Strategic Technology Trends for 2024, presented earlier in the agenda. Come prepared to ask questions, and learn from those posed by your peers, regarding the most impactful technology trends revealed by Gartner this week at IT Symposium/Xpo.
Monday, October 16, 2023 / 02:45 PM - 04:15 PM EDT
Hung LeHong, Distinguished VP Analyst, Gartner
Tom Beck, VP, Team Manager, Gartner
Nick Reddall, VP, Executive Partner, Gartner
Danielle Clapp, Executive Partner, Gartner
Satyamoorthy Kabilan, Sr Executive Partner, Gartner
Marc Andonian, VP, Executive Partner, Gartner
This highly interactive, discussion-based session will bring CIOs together to explore how to explain generative AI to executives so they understand it deeply enough to make the right decisions. What is AI? What is it not? How does it help or hurt the enterprise? Join your peers for this unique opportunity to work together to share experiences, identify best practices and discover trends.
Monday, October 16, 2023 / 05:00 PM - 05:45 PM EDT
Jay Shetty, #1 New York Times Bestselling Author, Podcaster, Purpose Coach and Former Monk,
What got us here, won’t get us there. How can companies redefine their mindset for the new world? What skills need to be prioritized, enhanced and focused on and what can we let go of? Jay Shetty believes the solutions for the future are sitting inside your company right now but often they're not being asked the right questions. This sessions unlocks the potential.
Tuesday, October 17, 2023 / 09:00 AM - 09:45 AM EDT
Admiral William H. McRaven, Former Commander of U.S. Special Operations Command and Best-selling Author,
Rita Sallam, Distinguished VP Analyst, Gartner
The title “Bullfrog” is given to the Navy SEAL who has served the longest on active duty. Admiral McRaven was honored to receive this honor in 2011 when he took charge of the United States Special Operations Command. When McRaven retired in 2014, he had 37 years as a Navy SEAL under his belt, leading men and women at every level of the special operations community and encountering nearly every leadership challenge. Join us as Admiral McRaven shares some of the most important leadership lessons he has learned over the course of his forty years of service.
Tuesday, October 17, 2023 / 10:30 AM - 11:00 AM EDT
Leigh McMullen, Distinguished VP Analyst, Gartner
2023 is the year everything changed. Going forward, all areas of human endeavor will have to contend with the fact that generative AI is real and evolving at a rapid pace. And yet, multiple technology innovations, even beyond AI, are overlapping to change the very nature of computing. This presentation covers ten predictions of the future that represent opportunities — or threats. CIOs, tech providers and business leaders will need to decide which while acting swiftly.
Tuesday, October 17, 2023 / 10:30 AM - 11:00 AM EDT
Don Scheibenreif, Distinguished VP Analyst, Gartner
Mark Raskino, Distinguished VP Analyst, Gartner
Billions of machine customers are headed your way. But what tangible steps can CIOs take to get this moving in their organization? Don't be like the leaders of Kodak, Blockbuster, or Sears who failed to catch the next big wave. In this session, we'll share insights and actions from Gartner's new book, When Machines Become Customers, to help you meet this trillion-dollar opportunity.
Tuesday, October 17, 2023 / 10:30 AM - 11:00 AM EDT
Dennis Smith, Distinguished VP Analyst, Gartner
By 2028, having executed a successful cloud strategy will be a requirement for enterprise business success. This session will help IT leaders navigate the evolving cloud computing landscape, including the implications of multicloud, industry clouds and sovereign cloud deployments. Vendor dynamics, where they might collaborate and compete, will also be discussed.
Tuesday, October 17, 2023 / 10:30 AM - 11:00 AM EDT
Helen Poitevin, Distinguished VP Analyst, Gartner
Autonomous business is the next distinct macro wave of digital- and information-technology-enabled business change, gaining speed through the 2020s. We will explore how management will be revolutionized from board-level leadership to executive teams augmented by AI support. Expert and professional knowledge workers at the firm's core competency will also be augmented with (GPT-alike) support.
Tuesday, October 17, 2023 / 10:30 AM - 11:00 AM EDT
Patrick Connaughton, VP Analyst, Gartner
Recent surveys show that increasing alignment with business objectives is the top priority for enterprise application leaders. To do that, CIOs and application leaders must guide their organizations toward business transformation and next-generation application experiences. This presentation will highlight the key milestones on the strategic roadmap to the future of applications.
Tuesday, October 17, 2023 / 12:30 PM - 12:50 PM EDT
Bill Ray, VP Analyst, Gartner
In 2010, one or two U.S. enterprises could reach orbit, in 2023 more than 50 companies are developing rockets. This exponential growth is driven by new business models and logistical approaches, and those changes are having an impact across industries. This session will show how risk management, competitive pressure and production scale are creating a revolution with an impact beyond the space industry.
Tuesday, October 17, 2023 / 12:30 PM - 01:00 PM EDT
Marty Resnick, VP Analyst, Gartner
It’s difficult for enterprise leaders to make choices without understanding the evolving landscape of transformational change. This Tapestry of trends story enables executive leaders to contribute to enterprise strategy and prepare the organization for brave new worlds. Find out how to factor in emerging macro and environmental trends that could impact your organization’s business models and strategic planning.
Tuesday, October 17, 2023 / 12:30 PM - 01:00 PM EDT
Thomas Bittman, Distinguished VP Analyst, Gartner
Enterprises are using edge computing today for digital transformation into stores, equipment, factories and remote locations. Edge computing drives automation, new customer experiences, cost reduction and new business opportunities. We will discuss a broad range of real use cases across vertical industries, discuss what enterprises learned and what they achieved.
Tuesday, October 17, 2023 / 02:45 PM - 03:05 PM EDT
Arun Chandrasekaran, Distinguished VP Analyst, Gartner
Our 2023 Hype Cycle features emerging technologies that will significantly affect business and society over the next two to 10 years. These technologies will help CIOs address the digital demands of the future, and use them to drive competitive differentiation and efficiency.
Tuesday, October 17, 2023 / 02:45 PM - 03:15 PM EDT
Michelle DeClue, VP Analyst, Gartner
Digital technologies are changing the way that companies are designing and constructing their products, and customers are changing the way they use products and interact with manufacturers. This session will show manufacturing CIOs how to use Gartner's Tapestry (TPESTRE) framework to plan for the near and far future with actionable recommendations to implement now.
Tuesday, October 17, 2023 / 02:45 PM - 03:15 PM EDT
Mark Raskino, Distinguished VP Analyst, Gartner
Autonomous business is the answer to the big question "what comes after digital?" AI, blockchain, and other technologies combine to fundamentally reshape business methods and models in the second quarter of the 21st century. CIOs must understand the core shifts of this new era, so that they can inform their CEOs and executive teams, and help reset strategy for the next wave of disruption that is headed toward us.
Tuesday, October 17, 2023 / 02:45 PM - 03:15 PM EDT
Benjamin Seesel, VP, Advisory, Gartner
Evolving competitive dynamics are pressuring banks to adjust to ever-changing business models and new operating realities. At the same time, macroeconomic forces and the recent banking failures are pressuring firms to maintain profitability and generate sustainable growth. This session will explore the banking business model of the future and discuss how banks can reinvent their business models sustainably and cost-effectively.
Tuesday, October 17, 2023 / 02:45 PM - 03:15 PM EDT
Kimberly Harris-Ferrante, Distinguished VP Analyst, Gartner
Insurers have been on their digital journey for a long time but still lack maturity. Many new business pressures such as talent and financial constraints are pushing insurers to rethink their journey. This session will look at the key business drivers that are forcing industry transformation and the opportunities that CIOs must pursue to drive better business outcomes such as dynamic customer engagement, CX and emerging technology use such as metaverse, AI and hyperautomation.
Tuesday, October 17, 2023 / 02:45 PM - 03:15 PM EDT
Dean Lacheca, VP Analyst, Gartner
Digital is no longer a qualifier for how government delivers services. It's distracting. Mission outcomes is all that counts. This session will explore how emerging technologies and practices set the stage for enabling what the future of government looks like and what CIOs need to stop, start and continue to achieve post digital government ambitions.
Tuesday, October 17, 2023 / 02:45 PM - 03:15 PM EDT
Jeff Cribbs, Distinguished VP Analyst, Gartner
Today’s healthcare technology leaders are hearing new demands, at louder volumes, from many new directions. Structural challenges guarantee that transformation is coming — the readiness is all that remains. This session will provide a clear assessment of those multistakeholder demands, a summary of the most promising emerging technologies to address them, and some sound principles for charting the path ahead.
Tuesday, October 17, 2023 / 02:45 PM - 03:15 PM EDT
Robert Yanckello, VP Analyst, Gartner
Ongoing disruption has led to many challenges throughout the higher education sector but the impact of technology on learning, engagement and delivery has never been more optimistic. Higher education CIOs face a complex web of possibilities, technologies and practices. Join this session to explore Gartner's views of the industry in 2035, identify challenges to the sector for 2024 and to set priorities for near-term institutional actions.
Tuesday, October 17, 2023 / 02:45 PM - 03:15 PM EDT
Rich McAvey, Distinguished VP Analyst, Gartner
The universe of business and digital strategies across the industry continues to grow more diverse. At the same time, strategy is becoming clearer and more focused at the company level. Gartner has identified an essential set of mega-trends that are shaping the future of the industry.
Tuesday, October 17, 2023 / 02:45 PM - 03:30 PM EDT
Leigh McMullen, Distinguished VP Analyst, Gartner
This interactive discussion serves as a follow up to the Signature Series session, Top Strategic Predictions for 2024 and Beyond: The Year Everything Changed, presented earlier in the agenda. Come prepared to ask questions, and learn from those posed by your peers, regarding the most provocative predictions revealed by Gartner this week at IT Symposium/Xpo.
Tuesday, October 17, 2023 / 02:45 PM - 04:15 PM EDT
Miles Gibson, VP, Research, Gartner
Barbara Adams, Sr Executive Partner, Gartner
Carl Deal, VP, Executive Partner, Gartner
Mark Thostenson, VP, Executive Partner, Gartner
Rob Meilen, VP, Team Manager, Gartner
Mike Belak, Sr Executive Partner, Gartner
This highly conversational session explores how democratized digital delivery impacts leadership responsibilities and decision rights. Enterprise “IT” governance has little to do with the IT organization and everything to do with realizing enterprise outcomes from IT investments. Join your peers for a unique opportunity to collaborate, share experiences and best practices.
Tuesday, October 17, 2023 / 04:45 PM - 05:15 PM EDT
Don Scheibenreif, Distinguished VP Analyst, Gartner
Customer Experience evolves as customers evolve. But what forces should you pay attention to, and how do you position the IT organization to help? In this session, we'll share three trends we've been following: customer empathy, digital friction, and end-to-end customer journeys, and, how Gartner can help you address these trends in your CX function.
Tuesday, October 17, 2023 / 04:45 PM - 05:15 PM EDT
Dave Aron, Distinguished VP Analyst, Gartner
The CIO needs a growth agenda to respond to CEO demands. High-growth enterprises leverage three catalysts for growth — strategic diversification, collective leadership and embedded antifragile practices. However, only 34% of senior executives believe CIOs take a leadership role in contributing to the company’s growth. This session focuses on how and where CIOs can become growth leaders.
Wednesday, October 18, 2023 / 09:00 AM - 09:45 AM EDT
Earvin “Magic” Johnson, Leader, Basketball Legend, and Successful Entrepreneur,
Tina Nunno, Distinguished VP Analyst, Gartner
After a 12-year NBA career with the Los Angeles Lakers, Magic Johnson left the basketball court for the boardroom. Johnson parlayed the skills he acquired on the court into a winning formula for his successful business partnerships including Starbucks, Sony Theaters and TGI Friday's. He has redefined himself as a businessman committed to bringing local growth and financial empowerment to urban and suburban neighborhoods by developing entertainment complexes, restaurants and retail centers. Join us as Magic shares stories from his incredible career and the philosophies that drive his success.
Wednesday, October 18, 2023 / 10:30 AM - 11:00 AM EDT
Craig Porter, Director Analyst, Gartner
Every year, Gartner produces impactful predictions across all practices. This presentation will compile the top predictions prepared by our cybersecurity experts. Security and risk management leaders should monitor these trends to be successful in the digital era, especially as most recognize that global change could potentially be one crisis away.
Wednesday, October 18, 2023 / 10:30 AM - 11:00 AM EDT
Gareth Herschel, VP Analyst, Gartner
AI is not the only thing driving rapid change in D&A. There is a rapid evolution in how and where analysis can be deployed, from the next generation of augmented UXs and beyond; composing and operationalizing D&A at scale; engineering decision intelligence; and relating everything; to enabling D&A at the edge. Understanding the business impact of these changes will allow organizations to resource-optimize, accelerate change, drive innovation and transform society over the next three years.
Wednesday, October 18, 2023 / 12:30 PM - 01:00 PM EDT
Howard Dodd, Sr Director Analyst, Gartner
Hung LeHong, Distinguished VP Analyst, Gartner
We’ve all heard that generative AI can re-code legacy languages into modern code. If so, should CIOs be planning for “The Great Re-Code” that will convert all technical debt into modern IT assets? Legacy IT is far more than just old, unsupported code. Generative AI and other technologies will have to provide many more pathways before CIOs can consider the end of legacy IT. Come join us to explore this future scenario!
Wednesday, October 18, 2023 / 02:15 PM - 02:35 PM EDT
Chirag Dekate, VP Analyst, Gartner
From discovering drugs faster to hyperefficient supply chains and beyond, the coming quantum revolution will transform your industries. The intimidatingly complex quantum technology sector could be the next source of economic prosperity and transformation. Learn the future directions of quantum technology, and what you must do to create value from emerging quantum opportunities.
Wednesday, October 18, 2023 / 02:15 PM - 02:45 PM EDT
Mark Raskino, Distinguished VP Analyst, Gartner
Dave Aron, Distinguished VP Analyst, Gartner
Christie Struckman, VP Analyst, Gartner
Recent breakthroughs in generative AI are truly impressive. But will it create a new dividing line between winners and losers in industries, or will it level the playing field? Join us as Gartner experts consider, discuss and debate two sides of this timely and provocative question.
Wednesday, October 18, 2023 / 02:15 PM - 02:45 PM EDT
Kristin Moyer, Distinguished VP Analyst, Gartner
Most current sustainable IT programs represent a great start, but are barely scratching the surface of getting close to net zero. CIOs in enterprises with big sustainability ambitions will need to significantly up their game in order to achieve net zero in IT and likewise act in support of the wider enterprise. This presentation will guide you through upping your game to net zero.
Wednesday, October 18, 2023 / 02:15 PM - 02:45 PM EDT
Jeffrey Hewitt, VP Analyst, Gartner
I&O leaders have little time, skills and budget to track emerging trends, and the full impact of those on infrastructure and operations. I&O leaders should use this research to identify which of the top trends are most likely to impact their organization and implement effective tactics to respond. Trends to be covered relate to both infrastructure and operational issues.
Wednesday, October 18, 2023 / 02:15 PM - 02:45 PM EDT
Frank Buytendijk, Distinguished VP Analyst, Gartner
Marty Resnick, VP Analyst, Gartner
A new presentation format and already an IT Symposium classic. Join us for this highly provocative session as we discuss our boldest predictions. You can't lose. Either gain a new perspective and change course, or discard it and move on with new conviction.
Wednesday, October 18, 2023 / 02:15 PM - 02:45 PM EDT
Leigh McMullen, Distinguished VP Analyst, Gartner
Disruptions are fundamental shifts in something, which create lasting change that does not tend to die away unless disrupted by something else. CIOs must embrace the notion that disruption will continue and become more frequent. This will decide who leads and who follows. This presentation examines seven disruptions that are closer than you might think and should be on the CIO's strategic radar.
Wednesday, October 18, 2023 / 02:15 PM - 03:45 PM EDT
Paul Garner, Sr Executive Partner, Gartner
Rick Varner, Sr Executive Partner, Gartner
David Bruce, Executive Partner, Gartner
Jeff Zon, VP, Team Manager, Gartner
Beth Overhuls, Executive Partner, Gartner
Janelle Hill, Distinguished VP Analyst, Gartner
This highly interactive, discussion-based session explores the future of the IT organization. Many CIOs see the democratization of digital delivery as an existential threat to their organization. However, sharing technology leadership responsibility with CxO peers is an opportunity to redefine ITs mission. Join peers for a unique opportunity to share experiences and best practices.
Wednesday, October 18, 2023 / 04:15 PM - 04:45 PM EDT
Leigh McMullen, Distinguished VP Analyst, Gartner
GenerativeAI is already changing things faster than most enterprises can keep up. While nobody can credibly predict a future evolving this quickly, Gartner's leading experts have developed four Scenarios that every CIO needs on their radar in regard to Generative AI, Cybersecurity and Digital Risk.
Wednesday, October 18, 2023 / 04:15 PM - 04:45 PM EDT
Moutusi Sau, VP, Team Manager, Gartner
ChatGPT, Google Bard and other large language models have ushered in a new era and interest is skyrocketing. Banks are at the forefront of adoption, investigating a wide array of applications for generative-AI-enabled tools. But questions abound for banks, especially when it comes to privacy, risk, and internal policies around GenAI tool usage. This session will explore how banks can shape a differentiated, revenue-generating GenAI strategy and how to accelerate enterprise adoption.
Wednesday, October 18, 2023 / 05:15 PM - 05:45 PM EDT
Frank Buytendijk, Distinguished VP Analyst, Gartner
AI has only just begun. Its impact on society and business will continue to grow, with far-reaching implications. The big question is: when and how? What are realistic expectations with respect to the future of AI? What is hype, what is real and what are the implications? This Gartner Futures Lab presentation will introduce four provocative AI futures and what they mean for AI strategy in the here and now.
Wednesday, October 18, 2023 / 05:15 PM - 05:45 PM EDT
Stephen Smith, VP Analyst, Gartner
Much of the discussion of digital twin of a customer is centered around leveraging them as an enterprise to benefit the enterprise's ability to create products and experiences that the enterprise believes would be either competitively powerful or helpful to a customer. This presentation explores a different approach to bring more control value directly to the customer.
Wednesday, October 18, 2023 / 05:15 PM - 05:45 PM EDT
Robert Yanckello, VP Analyst, Gartner
Higher education institutions must prepare a world where AI-fueled information growth consistently outstrips the capacity of individuals to learn. Join this session to explore implications for teaching, learning, knowledge development and institutional strategy.
Thursday, October 19, 2023 / 09:00 AM - 09:45 AM EDT
Taryn Southern, Award-winning Artist, Storyteller and Strategist,
Pioneering content creator and AI artist Taryn Southern has worked at the intersection of technology and storytelling for more than a decade. Her collaborations with AI include composing chart-topping pop songs, bringing historical photos to life, producing her own digital video clone, even optimizing her health after a harrowing health diagnosis. In this session, Taryn shares how AI can be used to inspire creativity and personal transformation in your business - and life.
Thursday, October 19, 2023 / 10:30 AM - 10:50 AM EDT
Bill Ray, VP Analyst, Gartner
Developing and launching a satellite can be done well under half a million dollars, generating unique market insight and differentiation, not to mention raising the company image. An entire industry is standing by to assist those who decide to take the plunge. This session provides insight into the new space value chain, and how companies should decide if it’s worth taking their ideas into orbit.
Thursday, October 19, 2023 / 02:00 PM - 02:30 PM EDT
Penny Gillespie, VP Analyst, Gartner
Executives beware: Consumer bots are on their way to fundamentally change how customers buy goods and services. Driving this veritable army of new bots is customer dissatisfaction with poor service delivered by chatbots, the accessibility of artificial intelligence devices, such as ChatGTP, and an announcement by the father of the internet, Tim Berners-Lee, that he was starting a company to make customer bots. Prepare now or be left behind.
Thursday, October 19, 2023 / 02:45 PM - 03:15 PM EDT
Helen Poitevin, Distinguished VP Analyst, Gartner
New hype around ChatGPT and generative AI contributes to a renewed focus on the capacity of AI to displace workers and transform jobs. We are past science fiction stories and hypothetical scenarios. Here, we examine the intersection of business strategy, the business value of AI and employment. CIOs will be better equipped to balance workforce impacts with AI investments for automated, augmented or even autonomous business operations.
Thursday, October 19, 2023 / 02:45 PM - 03:15 PM EDT
Bill Ray, VP Analyst, Gartner
Low-cost satellites are providing unprecedented views from orbit, while AI is counting the cars coming out of Chinese factories, the oil pumped out of the ground in America, and the nickel smelted around the world. Using real-world examples, this session explains how companies are already reacting to this new age of transparency, and how you should be doing the same.
Thursday, October 19, 2023 / 03:30 PM - 04:00 PM EDT
Tsuneo Fujiwara, VP Analyst, Gartner
Incremental technology innovation-microinnovation — outside of the IT department is on the rise. But most CIOs do not know how to effectively support or have sight of these initiatives. This session will look at the steps CIOs can take to support both the development and adoption of microinnovations across their organisations.
Thursday, October 19, 2023 / 03:30 PM - 04:00 PM EDT
Brett Sparks, VP Analyst, Gartner
Exponential advances in the metaverse, AR, and quantum fields of study will eventually expose combinative capabilities previously unknown or only imagined. Providers of these quantum capabilities must plan for new levels of universal accountability, employee protection, and digital ethics.
Thursday, October 19, 2023 / 03:30 PM - 04:00 PM EDT
Stephen Smith, VP Analyst, Gartner
The blurring of the physical and the digital has created new businesses and generated significant value for many. However, many enterprises are disappointed with the financial results of their digital initiatives. This presentation will describe the shift from simply adding digital to your business to restructuring how you compete and operate by embedding digital in your most fundamental strategies.
Monday, October 16, 2023 / 10:00 AM - 10:45 AM EDT
Don Scheibenreif, Distinguished VP Analyst, Gartner
Mary Mesaglio, Distinguished VP Analyst, Gartner
Generative AI has burst onto the scene, unleashing both possibilities and threats for CIOs everywhere and raising questions that range from the metaphysical (what does it mean to be human?) to the tactical (where and how should I use AI to create value and what are the risks?). The Gartner Opening Keynote will meet these questions head on to ensure CIOs stay out in front in this new era of human-machine relationships.
Monday, October 16, 2023 / 11:30 AM - 11:50 AM EDT
Thomas Murphy, Sr Director Analyst, Gartner
Software engineering leaders have traditionally used a set of specialized DevOps tools for each phase of the application delivery value stream. A fragmented DevOps toolchain is challenging to integrate, manage and orchestrate. DevOps platform vendors aim to accelerate the delivery of customer value by offering a controlled, fully integrated set of capabilities with native support for orchestration.
Monday, October 16, 2023 / 11:30 AM - 11:50 AM EDT
Mark Beyer, Distinguished VP Analyst, Gartner
Market trends around data integration tools enable organizations to access, integrate, transform, process and move data spanning various endpoints and across any infrastructure. It allows organizations to support various use cases, including data engineering, cloud data integration, operational data integration and data fabric.
Monday, October 16, 2023 / 11:30 AM - 11:50 AM EDT
Daniel Snyder, Sr Director Analyst, Gartner
Breaking out of the doldrums of the extreme risk-adverse nature of government is hard but can be thrilling. This session will look at how government CIOs can use Gartner's Hype Cycle to move their organization beyond risk avoidance and into an exciting future.
Monday, October 16, 2023 / 11:30 AM - 12:00 PM EDT
Donna Scott, Distinguished VP Analyst, Gartner
Gartner's value-optimized IT operating model enables digital transformation — a goal that has so far been elusive for most enterprises. To succeed, mindsets must be overhauled. Business leaders must be IT-savvy, comfortable making IT decisions and working in distributed fusion teams to both innovate and execute. CIOs can propel digital transformation by partnering with a business sponsor to design and execute a successful pilot that compels senior leaders to act.
Monday, October 16, 2023 / 11:30 AM - 12:00 PM EDT
Hannah Decker, Director Analyst, Gartner
Inflationary times create added complexity when negotiating with vendors. Proactively planning critical vendor renewals is key to negotiating fair pricing on both renewals and new deals. This session will use two vendor proposal case study scenarios to demonstrate a powerful 4-step approach to proactively plan for negotiations. The 4-step approach will guide CIOs on how to "vendorize" a playbook using simple should-cost models for negotiating win-win deals for both the vendor and client.
Monday, October 16, 2023 / 11:30 AM - 12:00 PM EDT
Tina Nunno, Distinguished VP Analyst, Gartner
C-suite leadership dynamics can often make or break an enterprise. The ability of the executive team to behave as a team and work collaboratively when needed, while allowing individual executives such as CIOs to play to their strengths is essential. This presentation will reveal the results of a new survey of large enterprise C-suite leaders, and share what works and does not work for high performing C-suite teams.
Monday, October 16, 2023 / 12:30 PM - 01:15 PM EDT
Albert Gauthier, Sr Director Analyst, Gartner
Bring your questions to this interactive session, and learn from those posed by your peers, as we discuss common challenges with building a data-driven culture, including availability of skilled employees, complexity of analytics tools, failure to identify quantifiable benefits and an inability to "think big."
Monday, October 16, 2023 / 12:30 PM - 01:15 PM EDT
Michelle DeClue, VP Analyst, Gartner
Gartner has originated research in digital twins of a customer and employee. It's more than just collecting data, but also providing value back to the person. Bring your questions to this interactive session and learn from those posed by your peers. We'll answer specific manufacturing industry questions, along with inspirations from cross industries.
Monday, October 16, 2023 / 12:45 PM - 01:15 PM EDT
Van Baker, VP Analyst, Gartner
Generative AI has the potential to change applications from user interface based transactional platforms to interactive experiences for application users. Applications will improve and expand on user input to the application and suggest additional content or actions for the user to do. Software engineering leaders need to acquire skills to embed generative AI capabilities into applications they are building for their enterprises.
Monday, October 16, 2023 / 02:45 PM - 03:05 PM EDT
Richard Natale, Sr Director Analyst, Gartner
This session will help attendees understand how to cut through the hype of emerging technologies a focus on the insurance Hype Cycle.
Monday, October 16, 2023 / 02:45 PM - 03:05 PM EDT
Saikat Ray, VP Analyst, Gartner
Robotic process automation (RPA) continues to grow its footprint as organizations look for ways to improve operational efficiency and integrate digital business with legacy systems. This session offers a quick overview of the enterprise RPA vendors to help CIOs with their assessment.
Monday, October 16, 2023 / 02:45 PM - 03:05 PM EDT
Sandeep Unni, Sr Director Analyst, Gartner
Successive waves of market disruption are pitching retailers into a state of “permacrisis,” causing them to accelerate investments in technology to help them achieve stability and agility for resilience. They are also challenged with balancing operational costs while striving to deliver excellent customer experiences. Use this Hype Cycle to cut through market hype and identify transformative technologies to drive solid business results.
Monday, October 16, 2023 / 02:45 PM - 03:15 PM EDT
Shawn Murphy, Sr Director Analyst, Gartner
The pace of change will never be this slow again. For CIOs and leaders across the enterprise, the pace of change is as much of a change leadership challenge as it is a technical one. As every change requires the involvement of people, ineffective change leadership generates confusion and can damage morale. In this session, CIOs will learn the key to engaging all stakeholders for successful change.
Monday, October 16, 2023 / 02:45 PM - 03:15 PM EDT
Tina Nunno, Distinguished VP Analyst, Gartner
The pandemic, geopolitical shifts and changing economic dynamics have created material changes in the boards of directors (aka, supervisory boards) priorities and composition. This session will share how CIOs can engage with their boards and demonstrate the strategic relevance of technology leadership regarding the issues that boards and their enterprises will care about the most in 2024.
Monday, October 16, 2023 / 02:45 PM - 03:15 PM EDT
Mandi Bishop, Distinguished VP Analyst, Gartner
Technology leadership has forever changed. The democratization of digital delivery is fundamentally redrawing the boundaries between IT departments and other business areas. And yet, confusion abounds about who should be doing what. This session reveals what should be on the CIO’s agenda for the coming 18 months, given the shifting expectations that CEOs and other CxOs have for their CIO — and the CIO’s own expectations of their leadership role and the mandate of their IT organization.
Monday, October 16, 2023 / 02:45 PM - 03:15 PM EDT
Brandon Germer, Sr Director Analyst, Gartner
Two out of three CEOs and three out of four business executives want to see more IT done in the business units. CIOs themselves report that IT spending outside of IT is approaching 30% of all IT spending. Based on a primary research study, this presentation will outline how CIOs should respond to this trend to maximize both business and IT success.
Monday, October 16, 2023 / 02:45 PM - 03:30 PM EDT
Daniel Snyder, Sr Director Analyst, Gartner
Governments must begin strategizing about emerging AI use cases in areas such as generative AI, AI engineering and synthetic data to avoid the stigma associated with government falling too far behind. Bring your questions about AI to this interactive session and learn from those posed by your peers.
Monday, October 16, 2023 / 02:45 PM - 04:15 PM EDT
Paul Furtado, VP Analyst, Gartner
Guru Rao, Sr Executive Partner, Gartner
This workshop will help you prepare a midsize guide to starting a formal cybersecurity program. This session is tailored for midsize organizations that are starting or have nascent security programs. This workshop will provide you with a framework to develop a structured security program within your enterprise. This session is interactive and will feature group discussions and exercises.
Monday, October 16, 2023 / 02:45 PM - 04:15 PM EDT
Bart Kaplan, VP, Executive Partner, Gartner
Chris Teumer, Sr Executive Partner, Gartner
Scott Mairs, Sr Executive Partner, Gartner
Erin Griffin, VP, Team Manager, Gartner
The IT operating model is made up of a number of key facets that need to evolve together as you mature I&T to support Digital Transformation. This workshop will enable you to assess your current enterprises’ I&T operating model maturity and receive a set of tactics tailored to design, implement and evolve your I&T operating model components to the next level.
Monday, October 16, 2023 / 02:45 PM - 04:15 PM EDT
Nancy Perez, VP, Executive Partner, Gartner
Hank Marquis, Sr Executive Partner, Domains, Gartner
In an increasingly volatile and uncertain world, strategy can rapidly become out-of-date. To address this challenge, strategic planning must be adaptive. This workshop will help to accelerate the process of designing and building an adaptive approach to creating, reviewing and updating strategy.
Monday, October 16, 2023 / 02:45 PM - 04:15 PM EDT
Debra Christmas, Sr Executive Partner, Gartner
Hana Pika, Executive Partner, Gartner
This workshop will address introversion in the ranks, finding your voice and figuring out how to do that if it’s not your personality. There is only one person in the way of you unleashing your potential — "you." There is also one person who can move you out of the way so you can perform at your peak —"you."
Monday, October 16, 2023 / 02:45 PM - 04:15 PM EDT
Joe Sims, Sr Executive Partner, Gartner
Denise McCurdy, Executive Partner, Gartner
Most organizations are striving to adapt their culture to accelerate their digital journey. This workshop will help to identify the necessary culture changes to ensure the team’s behaviors are well-aligned with the digital ambition of the enterprise.
Monday, October 16, 2023 / 02:45 PM - 04:45 PM EDT
Jaime Capella, Distinguished VP, Research, Gartner
Strategic reliance on digital capabilities is causing enterprises to redistribute digital leadership responsibilities across the C-Suite. This highly-interactive, conversation-driven session will be grounded on a fact base of case studies and global surveys of CxOs, P&L Leaders and CIOs to frame the following discussions:
• What characterizes the CIO-CxO partnerships that are most successful at harvesting value from digital investments?
• What kinds of support do CxOs need from their CIOs to be effective digital leaders?
• How can CIOs identify different CxO digital leadership profiles and tailor their engagement approach accordingly?
Monday, October 16, 2023 / 05:00 PM - 05:45 PM EDT
Jay Shetty, #1 New York Times Bestselling Author, Podcaster, Purpose Coach and Former Monk,
What got us here, won’t get us there. How can companies redefine their mindset for the new world? What skills need to be prioritized, enhanced and focused on and what can we let go of? Jay Shetty believes the solutions for the future are sitting inside your company right now but often they're not being asked the right questions. This sessions unlocks the potential.
Tuesday, October 17, 2023 / 08:00 AM - 08:30 AM EDT
Vittorio Cretella, Chief Information Officer, The Procter & Gamble Company
What makes AI a true differentiator is the ability to go beyond one-off initiatives to systematically scale algorithmic solutions in multiple company categories and markets around the world. But data and AI can only reach its true potential – to produce predictive insights that can augment business performance and deliver superior experiences to consumers – if we commit to scaling it pervasively across organizations. In this session, Vittorio Cretella, Procter & Gamble, Chief Information Officer, will discuss 3 key areas of business investment when making scalability a reality.
Tuesday, October 17, 2023 / 09:00 AM - 09:45 AM EDT
Admiral William H. McRaven, Former Commander of U.S. Special Operations Command and Best-selling Author,
Rita Sallam, Distinguished VP Analyst, Gartner
The title “Bullfrog” is given to the Navy SEAL who has served the longest on active duty. Admiral McRaven was honored to receive this honor in 2011 when he took charge of the United States Special Operations Command. When McRaven retired in 2014, he had 37 years as a Navy SEAL under his belt, leading men and women at every level of the special operations community and encountering nearly every leadership challenge. Join us as Admiral McRaven shares some of the most important leadership lessons he has learned over the course of his forty years of service.
Tuesday, October 17, 2023 / 10:30 AM - 10:50 AM EDT
Moutusi Sau, VP, Team Manager, Gartner
This session will unpack Gartner's digital banking hype cycle to explain the key trends and themes associated with these technologies.
Tuesday, October 17, 2023 / 10:30 AM - 10:50 AM EDT
Tobi Bet, Sr Director Analyst, Gartner
This session will provide insight into Gartner’s Magic Quadrant for Public Cloud IT Transformation Services. This session features a discussion on inclusion criteria, participant performance and what sets providers apart. Learn about the top 21 providers of public cloud IT transformation services.
Tuesday, October 17, 2023 / 10:30 AM - 10:50 AM EDT
Marlena Brown, Sr Director Analyst, Gartner
Challenges are evolving rapidly as a new era of innovation emerges for education CIOs. It raises the expectations of CIOs to demonstrate ways they can contribute to their institutions' broader missions of education and research and create opportunities for a competitive advantage. The session will review the Hype Cycle for Higher Education 2023, including a deeper exploration of several key innovation profiles. Attendees will understand how to determine the best technologies to invest in to support their institution's hybrid campus goals.
Tuesday, October 17, 2023 / 10:30 AM - 11:00 AM EDT
Joseph Provenza, VP Analyst, Gartner
In a world that continues to face uncertainty and disruption, the job of the CIO in a midsize enterprise becomes even more challenging. Join us for a data-driven look at the current trends and challenges facing the CIO. We will address these trends and challenges with actionable strategies and tactics to help drive success for the CIO and the organizations they serve.
Tuesday, October 17, 2023 / 10:30 AM - 11:00 AM EDT
Daniel Stang, VP Analyst, Gartner
Accelerating your transformation and digital initiatives is paramount to sustaining competitiveness and/or remain relevant. This session will equip executives with essential strategic portfolio management approaches and practices to deploy over the next 12-18 months to establish enterprise resilience amid certain disruptions and position the organization to change the dynamics of your industry.
Tuesday, October 17, 2023 / 10:30 AM - 11:00 AM EDT
Fadeen Davis, Sr Principal Analyst, Gartner
CISOs are key enablers of digital business and are accountable for helping the enterprise balance the associated risks and benefits. This leadership vision will help CIOs and CISOs plan for 2023 and 2024, and in presentations to leadership, peers and teams.
Tuesday, October 17, 2023 / 10:30 AM - 11:00 AM EDT
Miles Gibson, VP, Research, Gartner
The focus on hiring and retaining highly-skilled technology specialists has been insufficient to address IT’s perennial talent challenges. This session will showcase adaptive management strategies that minimize disruption in the delivery of business outcomes in spite of inevitable attrition, while accommodating the technology workforce's increasing interest in flexibility and mobility.
Tuesday, October 17, 2023 / 10:30 AM - 11:15 AM EDT
Mandi Bishop, Distinguished VP Analyst, Gartner
This interactive discussion serves as a follow up to the Signature Series session, CIO and Technology Executive Agenda for 2024, presented earlier in the agenda. Come prepared to ask questions, and learn from those posed by your peers, regarding the findings from Gartner's CIO and Technology Executive survey as revealed this week at IT Symposium/Xpo.
Tuesday, October 17, 2023 / 10:30 AM - 12:00 PM EDT
DiAnna Thimjon, Executive Partner, Gartner
Paul Stoddard, Executive Partner, Gartner
Storytelling not only helps CIOs communicate their ideas better to key stakeholders, but it can also help formulate them. Success in digital business requires an updated approach to strategy and a higher demand for strategic thinking. This workshop will introduce you to how to develop a compelling story by knowing your audience and what drives and motivates them.
Tuesday, October 17, 2023 / 10:30 AM - 12:00 PM EDT
Kevin Hollister, VP, Executive Partner, Gartner
William Maurer, VP Analyst, Gartner
This workshop will show MSE clients how to successfully outsource, using case study examples and attendee interactions. Key workshop components include finding vendors, and contract terms including pricing models, performance components, data protection, and entering and exiting contracts properly. When completed, attendees will have the needed tools to confidently execute on their sourcing needs.
Tuesday, October 17, 2023 / 10:30 AM - 12:00 PM EDT
Chuck Price, Executive Partner, Gartner
Marty Schlacter, Executive Partner, Gartner
Our popular "Life of a Cyber Criminal" experience is back with updated content. Designed for senior leaders, board members and business stakeholders, this "gamified" Cybersecurity experience is designed to demonstrate attack vectors and their potential business impacts with real-world scenarios. The experience will help leaders prioritize key actions/investments to secure their own enterprises.
Tuesday, October 17, 2023 / 10:30 AM - 12:00 PM EDT
Hank Marquis, Sr Executive Partner, Domains, Gartner
Nancy Perez, VP, Executive Partner, Gartner
In an increasingly volatile and uncertain world, strategy can rapidly become out-of-date. To address this challenge, strategic planning must be adaptive. This workshop will help to accelerate the process of designing and building an adaptive approach to creating, reviewing and updating strategy.
Tuesday, October 17, 2023 / 10:30 AM - 12:00 PM EDT
Tom Rad kiewicz, Sr Executive Partner, Gartner
Shiraz Mahyera, Sr Executive Partner, Gartner
In the digital era, business complexity and uncertainty are making innovation essential to success. Yet navigating the expanding landscape of innovation approaches can be intimidating. This workshop will introduce an innovation framework to design innovation roadmaps that deliver high-value business outcomes.
Tuesday, October 17, 2023 / 12:30 PM - 01:00 PM EDT
Jason Wong, Distinguished VP Analyst, Gartner
Superapps is one of Gartner's top strategic technology trends in 2023 because its reach is becoming global, and its impact is not just on consumers but also on workforces. Learn why superapps will become an essential part of the digital employee experience, what are the technologies behind them and how CIOs can create a successful superapp strategy.
Tuesday, October 17, 2023 / 12:30 PM - 01:00 PM EDT
Mary Mesaglio, Distinguished VP Analyst, Gartner
In an AI world, we need to study humans, not just technology. As with any disruption, the outcomes are not a given, so we must drive towards values that we care about. This session focuses on a values-to-action model, to help leaders instill values their people can use every day to make them better, more resilient, more ethical humans – ready for the AI-driven world that’s coming.
Tuesday, October 17, 2023 / 02:45 PM - 03:05 PM EDT
Kurt Schlegel, VP Analyst, Gartner
Today’s analytics and BI (ABI) platforms must support the needs of IT, business analysts, and analytic content consumers. While tight integration with cloud ecosystems, business applications, and digital workplace tools is a key vendor selection requirement, buyers also need ABI platforms to support openness and interoperability. This research helps data and analytics leaders plan for and select these platforms.
Tuesday, October 17, 2023 / 02:45 PM - 03:05 PM EDT
Tim Faith, VP Analyst, Gartner
ERP systems are the backbone of service-centric enterprises. As businesses look to break free of the constraints of monolithic architectures, how can enterprise applications leaders identify vendor partners to deliver key capabilities that will transform the enterprise? This session shows enterprise applications leaders the strengths and challenges of key vendors in the cloud ERP market.
Tuesday, October 17, 2023 / 02:45 PM - 03:05 PM EDT
Daniel Stang, VP Analyst, Gartner
The strategic portfolio management (SPM) market is a direct response to increasing recognition among enterprises that SPM, as a set of business capabilities, processes and supporting portfolio management technology, is critical for the success of digital initiatives amid an increasingly dynamic and uncertain business environment. This session will provide an overview of the SPM market and present the latest SPM Magic Quadrant.
Tuesday, October 17, 2023 / 02:45 PM - 03:15 PM EDT
Lloyd Jones, Sr Director Analyst, Gartner
Utilities strategic objectives are converging, to include operational resilience, environmental impact and sustainable business priorities such as asset management. CIOs must execute an IT strategy that turns business innovations into scalable digital-first capabilities that exploit AI. Learn how to build digital products curated and served by an integrated technology organization.
Tuesday, October 17, 2023 / 02:45 PM - 03:15 PM EDT
Sandeep Unni, Sr Director Analyst, Gartner
In the unrelenting pursuit of digital transformation, retailers appear to have lost sight of the ‘must have’ basics for long- term profitability. This session will examine how retailers can re-build trust and increase loyalty, and boost profitability now and in the future. They can do this by re-evaluating their core purpose and values and building differentiating customer and associate experiences backed by operational excellence.
Tuesday, October 17, 2023 / 02:45 PM - 04:15 PM EDT
Kristin Root, Sr Executive Partner, Gartner
Renee Macklin, Executive Partner, Gartner
Most organizations are striving to adapt their culture to accelerate their digital journey. This workshop will help to identify the necessary culture changes to ensure the team’s behaviors are well-aligned with the digital ambition of the enterprise.
Tuesday, October 17, 2023 / 02:45 PM - 04:15 PM EDT
Angel Goldsborough, Executive Partner, Domains, Gartner
Elaine Hicks, Sr Executive Partner, Gartner
This workshop will focus on developing the image, impressions, and impact to improve perceptions and modeling presence through an intentional personal brand. Discussions will incorporate challenges that are unique to women leaders in technology.
Tuesday, October 17, 2023 / 02:45 PM - 04:15 PM EDT
Tom Carbonaro, Sr Executive Partner, Gartner
Stephen Lefebvre, VP, Executive Partner, Gartner
Todd Kimble, VP Service Delivery, Gartner
The IT operating model is made up of a number of key facets that need to evolve together as you mature I&T to support Digital Transformation. This workshop will enable you to assess your current enterprises’ I&T operating model maturity and receive a set of tactics tailored to design, implement and evolve their I&T operating model components to the next level.
Tuesday, October 17, 2023 / 02:45 PM - 04:15 PM EDT
Debra Christmas, Sr Executive Partner, Gartner
Steve High, Sr Executive Partner, Gartner
Storytelling not only helps CIOs communicate their ideas better to key stakeholders, but it can also help formulate them. Success in digital business requires an updated approach to strategy and a higher demand for strategic thinking. This workshop will introduce you to how to develop a compelling story by knowing your audience and what drives and motivates them.
Tuesday, October 17, 2023 / 02:45 PM - 04:15 PM EDT
Grant Larsen, Sr Executive Partner, Domains, Gartner
Steve Heck, Sr Executive Partner, Gartner
In the digital era, business complexity and uncertainty are making innovation essential to success. Yet navigating the expanding landscape of innovation approaches can be intimidating. This workshop will introduce an innovation framework to design innovation roadmaps that deliver high-value business outcomes.
Tuesday, October 17, 2023 / 02:45 PM - 04:45 PM EDT
Kristin Mettraux, VP, Research, Gartner
In an unpredictable and competitive IT labor market, traditional hiring and upskilling tactics can't keep up with technology demand. Learn how progressive MSE CIOs expand their resource choices by thinking beyond existing roles in their org chart. This interactive session will feature case studies and peer discussions on talent.
Tuesday, October 17, 2023 / 04:45 PM - 05:15 PM EDT
Erick Brethenoux, Distinguished VP Analyst, Gartner
As an intelligence multiplier and complexity orchestrator, AI brings adaptability to an uncertain world in constant flux. No longer a passive partner, AI is now generating new knowledge and formulating new strategies. To differentiate and find unforeseen opportunities, CIOs need to make AI a ubiquitous, transparent and ethical decision-making companion.
Tuesday, October 17, 2023 / 04:45 PM - 05:15 PM EDT
Hung LeHong, Distinguished VP Analyst, Gartner
CIOs have been steadily increasing their digital product know-how, starting with employee-facing digital products and customer-facing channels/portals. It's now time to go further. Revenue-generating and venture-building digital products are forcing a convergence in all parts of the organization. This is not a solo IT journey. Learn how this product journey will transform the whole enterprise and IT, and be prepared to chart your course.
Tuesday, October 17, 2023 / 04:45 PM - 05:15 PM EDT
Todd Kimbriel, VP Analyst, Gartner
Legacy modernization efforts have accelerated substantially within government agencies. During this session we’ll explore the key trends, drivers and considerations for legacy modernization and how to position organizations for successful digital execution into the future.
Tuesday, October 17, 2023 / 04:45 PM - 05:15 PM EDT
Jaime Capella, Distinguished VP, Research, Gartner
Most senior executives want to lead digital initiatives, yet only 1 in 5 do so in ways that consistently deliver value. Rather than “sponsor” IT projects, these executives provide leadership and dedicate their own resources (not just IT’s) to building, implementing, and managing their business areas’ technology stack in partnership with IT. This session features new survey data on the C-Suite/CIO partnerships that maximize value from digital.
Tuesday, October 17, 2023 / 04:45 PM - 05:15 PM EDT
Tori Paulman, Sr Director Analyst, Gartner
Stories of allyship range from the uncomfortable, the embarrassing, the learning moment, and sometimes even success. CIOs have an outsized opportunity to contribute to improved DEI (diversity, equity, and inclusion) by acting as an ally to people in marginalized or underrepresented groups. This session will help you become an allyship champion by highlighting the stories of your peers on their journey.
Tuesday, October 17, 2023 / 04:45 PM - 05:15 PM EDT
Jose Ramirez, Director Analyst, Gartner
What makes a great CIO? Beyond technical experience and knowledge of the business, CIOs must be persuasive. This session explores three stories that every CIO should master to be a more persuasive leader.
Tuesday, October 17, 2023 / 04:45 PM - 05:15 PM EDT
Paul Proctor, Distinguished VP Analyst, Gartner
The top cybersecurity ask from boards is for peer comparison data. The metrics establish a baseline for peer comparison that is useful for guiding cybersecurity investments. Gartner is benchmarking protection-level outcomes that create a foundation for effective collaboration with boards of directors, CIOs and CFOs. See early insights from the first-generation benchmark and get a preview of the second generation.
Wednesday, October 18, 2023 / 08:00 AM - 08:30 AM EDT
Johanne Duhaime, Executive VP - Technology and Projects, Desjardins Financial Group
Organizations are in a constant motion; the number of crises and disturbances have alarmingly increased, and people are more connected and dependent on technology than ever before. How do we ensure that our organization is resilient and can bounce back quickly, no matter what type of incident occurs? Join this session as Johanne Duhaime of Desjardins discusses her journey in creating a culture of resiliency by design and shares lessons learned along the way.
Wednesday, October 18, 2023 / 09:00 AM - 09:45 AM EDT
Earvin “Magic” Johnson, Leader, Basketball Legend, and Successful Entrepreneur,
Tina Nunno, Distinguished VP Analyst, Gartner
After a 12-year NBA career with the Los Angeles Lakers, Magic Johnson left the basketball court for the boardroom. Johnson parlayed the skills he acquired on the court into a winning formula for his successful business partnerships including Starbucks, Sony Theaters and TGI Friday's. He has redefined himself as a businessman committed to bringing local growth and financial empowerment to urban and suburban neighborhoods by developing entertainment complexes, restaurants and retail centers. Join us as Magic shares stories from his incredible career and the philosophies that drive his success.
Wednesday, October 18, 2023 / 10:30 AM - 10:50 AM EDT
Gregg Siegfried, VP Analyst, Gartner
The world of application performance monitoring (APM) and observability is changing. Attend this talk to learn more about the changing vendor landscape and catch up on the latest trends in understanding your critical application and service performance.
Wednesday, October 18, 2023 / 10:30 AM - 10:50 AM EDT
Arun Chandrasekaran, Distinguished VP Analyst, Gartner
Recent advances in generative AI make it the most disruptive set of technologies to impact businesses in decades. This presentation will familiarize CIOs with key technologies underpinning generative AI as well as its potential risks to ensure safe and robust adoption. This session will be repeated on Wednesday, October 18, at 5:15 p.m.
Wednesday, October 18, 2023 / 10:30 AM - 10:50 AM EDT
Mike Ramsey, VP, Team Manager, Gartner
This session will focus on the critical technologies for manufacturers, featured in the latest Gartner Hype Cycle for Manufacturers. Attendees can expect to gain more insight into the five key tech areas with practical planning advice for each.
Wednesday, October 18, 2023 / 10:30 AM - 10:50 AM EDT
Jeff Cribbs, Distinguished VP Analyst, Gartner
Join this session to learn about the Hype Cycle for healthcare data, analytics and AI. We will explore the unique ways healthcare organizations can use emerging technologies and practices, including data literacy, AI engineering, graph analytics, consumer analytics and synthetic data. This hype cycle contains five key take-aways that data and analytics leaders must consider.
Wednesday, October 18, 2023 / 10:30 AM - 11:00 AM EDT
Rich McAvey, Distinguished VP Analyst, Gartner
Business performance depends upon a fleet of long-lived physical assets. This session demonstrates why intelligent assets are essential for maintaining operational excellence despite turbulent markets.
Wednesday, October 18, 2023 / 10:30 AM - 11:00 AM EDT
Kristin Moyer, Distinguished VP Analyst, Gartner
Mark Raskino, Distinguished VP Analyst, Gartner
CEO thinking is constantly challenged by events. Using our survey-based research, we assess the shifting priorities and changing views of CEOs looking forward to 2024. We explain the technology-related agenda impacts and how CIOs should respond.
Wednesday, October 18, 2023 / 10:30 AM - 11:00 AM EDT
Dave Micko, Sr Director Analyst, Gartner
As software eats the world, software engineering teams play a critical role in creating new business value. IT and software engineering leaders can use this strategic roadmap to transform your software engineering organization to become more resilient, adaptable, and efficient in delivering business-changing digital products.
Wednesday, October 18, 2023 / 10:30 AM - 11:00 AM EDT
Richard Bartley, VP Analyst, Gartner
Cloud security remains a top priority. This session summarizes the problems, processes, and emerging and evolving product types to address three key issues:
What are the unique risks associated with public cloud service providers, and how can they be controlled?
What are the unique security challenges of IaaS and PaaS and how can they be mitigated?
What are the unique control challenges of SaaS and how can they be addressed?
Wednesday, October 18, 2023 / 10:30 AM - 11:00 AM EDT
Chris Howard, Distinguished VP Analyst, Gartner
Vittorio Cretella, Chief Information Officer, The Procter & Gamble Company
Steven Rosenbush, Bureau Chief, Enterprise Technology, The Wall Street Journal
Mark Gaynor, Chief Digital Officer, Johnson & Johnson Vision
CIOs are under increasing pressure to show tangible return on digital investments. AI, and especially Generative AI, has this promise. Led by Gartner Chief of Research, Chris Howard and The Wall Street Journal’s enterprise technology Bureau Chief, Steven Rosenbush, this panel of CIOs will discuss how AI investments are starting to pay off and if AI is changing the investment posture across all sectors toward AI at large.
Wednesday, October 18, 2023 / 10:30 AM - 11:00 AM EDT
Sandeep Unni, Sr Director Analyst, Gartner
The increasingly digitalized store is becoming "omniscient" — with the ability to weave physical and digital interactions to drive highly engaging and immersive experiences in the store. This will lead to higher customer engagement, conversion, and increased profitability. It will also fundamentally recast the store employee experience and offer a competitively differentiated digital workplace to attract frontline talent.
Wednesday, October 18, 2023 / 10:30 AM - 11:00 AM EDT
Bill Finnerty, VP, Team Manager, Gartner
In a post digital era, governments will operate in an ecosystem orchestrated around citizens’ needs, powered by a superapp architecture. To be successful, CIOs must prepare their organization to both build superapp frameworks and develop minapps available for orchestration as part of superapps.
Wednesday, October 18, 2023 / 10:30 AM - 11:00 AM EDT
Lloyd Jones, Sr Director Analyst, Gartner
Utility performance and resilience is constrained by industrial assets with lifecycles measured in decades. Enable intelligent industrial assets to optimize asset portfolios in real time, to slash operating costs, improve performance and resilience. Learn how to move beyond reactive predictive analytics with intelligent operations.
Wednesday, October 18, 2023 / 10:30 AM - 11:15 AM EDT
Erick Brethenoux, Distinguished VP Analyst, Gartner
This interactive discussion serves as a follow up to the Signature Series session, AI Joins the Team: “Hello World!”, presented earlier in the agenda. Come prepared to ask questions, and learn from those posed by your peers, regarding the compelling AI research revealed by Gartner this week at IT Symposium/Xpo.
Wednesday, October 18, 2023 / 10:30 AM - 12:00 PM EDT
Vivek Swaminathan, VP, Team Manager, Gartner
Douglas Wood, VP, Executive Partner, Gartner
Kristin Mettraux, VP, Research, Gartner
CIOs at midsize enterprises need to define their IT employment value proposition (EVP) to attract and retain critical talent in a competitive market. Attend this workshop to complete exercises with peers and draft your organization's unique EVP.
Wednesday, October 18, 2023 / 10:30 AM - 12:00 PM EDT
Grant Larsen, Sr Executive Partner, Domains, Gartner
Steve Heck, Sr Executive Partner, Gartner
In the digital era, business complexity and uncertainty are making innovation essential to success. Yet navigating the expanding landscape of innovation approaches can be intimidating. This workshop will introduce an innovation framework to design innovation roadmaps that deliver high-value business outcomes.
Wednesday, October 18, 2023 / 10:30 AM - 12:00 PM EDT
Kristin Root, Sr Executive Partner, Gartner
Renee Macklin, Executive Partner, Gartner
Most organizations are striving to adapt their culture to accelerate their digital journey. This workshop will help to identify the necessary culture changes to ensure the team’s behaviors are well-aligned with the digital ambition of the enterprise.
Wednesday, October 18, 2023 / 10:30 AM - 12:00 PM EDT
Murry Carter, Executive Partner, Gartner
Barry Caplin, Sr Executive Partner, Domains, Gartner
Our popular "Life of a Cyber Criminal" experience is back with updated content. Designed for senior leaders, board members and business stakeholders, this "gamified" Cybersecurity experience is designed to demonstrate attack vectors and their potential business impacts with real-world scenarios. The experience will help leaders prioritize key actions/investments to secure their own enterprises.
Wednesday, October 18, 2023 / 10:30 AM - 12:00 PM EDT
Melissa Spencer, VP, Executive Partner, Gartner
Celestine Pressley, Executive Partner, Gartner
In an increasingly volatile and uncertain world, strategy can rapidly become out-of-date. To address this challenge, strategic planning must be adaptive. This workshop will help to accelerate the process of designing and building an adaptive approach to creating, reviewing and updating strategy.
Wednesday, October 18, 2023 / 12:30 PM - 01:00 PM EDT
Michael Chiu, Distinguished VP Analyst, Gartner
This session will cover the fundamentals of customer experience, including what customer experience is, getting your organization started on it, understanding your customers, and other topics. It will explain some of the key customer experience tools like personas and customer journey maps, and will illustrate “what good looks like” for them and others.
Wednesday, October 18, 2023 / 02:15 PM - 02:45 PM EDT
Matt Hancocks, Sr Director Analyst, Gartner
The session explores how some radically different organizational models are challenging the status quo by competing in a different way; how some of the ideas deployed by outliers could become the new orthodox. What can CIOs do to meet the challenge of a rapidly evolving business landscape? Perhaps by drawing inspiration from these outliers to unlock greater organizational agility.
Wednesday, October 18, 2023 / 02:15 PM - 02:45 PM EDT
Gene Alvarez, Distinguished VP Analyst, Gartner
Dena R. Jones, Vice President, Office of the CIO, Fannie Mae
Jerry Walker, Chief Information Officer, Oregon State Treasury
Diversity challenges come in many forms. Issues of race, color, creed, sex, and sexual orientation are at the forefront of organizations. However, CIOs can face many other diversity challenges, such as building a diverse culture and teams with diverse skill sets. How to prioritize and act on all these challenges? This session, presented in collaboration with Hispanic Technology Executive Council (HITEC) and Information Technology Senior Management Forum (ITSMF), features a panel of CIOs that will provide their views on these challenges and much more.
Wednesday, October 18, 2023 / 02:15 PM - 02:45 PM EDT
Svetlana Sicular, VP Analyst, Gartner
How can organizations increase their AI maturity level, find the next best actions and avoid common mistakes? Use Gartner AI maturity model and insights to accelerate and optimize your AI strategy and implementations, reduce risk, and get to scalability quicker in AI programs. Learn how advancing AI maturity is beneficial for the AI teams and for the business.
Wednesday, October 18, 2023 / 02:15 PM - 02:45 PM EDT
Kristin Mettraux, VP, Research, Gartner
Post pandemic shifts have undermined recent progress of representation of women in IT leadership positions. In this session, we use proprietary data from women CIOs to surface common challenges that impede women’s advancement to senior leadership roles and offer practical ideas that you can immediately implement to diversify the IT leadership bench and positively influence your corporate culture.
Wednesday, October 18, 2023 / 02:15 PM - 03:00 PM EDT
Mandi Bishop, Distinguished VP Analyst, Gartner
This interactive discussion serves as a follow up to the Signature Series session, CIO and Technology Executive Agenda for 2024, presented earlier in the agenda. Come prepared to ask questions, and learn from those posed by your peers, regarding the findings from Gartner's CIO and Technology Executive survey as revealed this week at IT Symposium/Xpo.
Wednesday, October 18, 2023 / 02:15 PM - 03:45 PM EDT
Debra Christmas, Sr Executive Partner, Gartner
Steve High, Sr Executive Partner, Gartner
Storytelling not only helps CIOs communicate their ideas better to key stakeholders, but it can also help formulate them. Success in digital business requires an updated approach to strategy and a higher demand for strategic thinking. This workshop will introduce you to how to develop a compelling story by knowing your audience and what drives and motivates them.
Wednesday, October 18, 2023 / 02:15 PM - 03:45 PM EDT
Tom Rad kiewicz, Sr Executive Partner, Gartner
Shiraz Mahyera, Sr Executive Partner, Gartner
In the digital era, business complexity and uncertainty are making innovation essential to success. Yet navigating the expanding landscape of innovation approaches can be intimidating. This workshop will introduce an innovation framework to design innovation roadmaps that deliver high-value business outcomes.
Wednesday, October 18, 2023 / 02:15 PM - 03:45 PM EDT
Izella Dornell, VP, Executive Partner, Gartner
Steve Heck, Sr Executive Partner, Gartner
This workshop will focus on how women can find allies and get the most out of any ally relationship. Allies can help create more opportunities for people in tech. This session will focus on both how to be a great ally and gain great allies in the workplace.
Wednesday, October 18, 2023 / 02:15 PM - 03:45 PM EDT
Murry Carter, Executive Partner, Gartner
Barry Caplin, Sr Executive Partner, Domains, Gartner
Our popular "Life of a Cyber Criminal" experience is back with updated content. Designed for senior leaders, board members and business stakeholders, this "gamified" Cybersecurity experience is designed to demonstrate attack vectors and their potential business impacts with real-world scenarios. The experience will help leaders prioritize key actions/investments to secure their own enterprises.
Wednesday, October 18, 2023 / 02:15 PM - 03:45 PM EDT
Tom Carbonaro, Sr Executive Partner, Gartner
Stephen Lefebvre, VP, Executive Partner, Gartner
The IT operating model is made up of a number of key facets that need to evolve together as you mature I&T to support Digital Transformation. This workshop will enable you to assess your current enterprises’ I&T operating model maturity and receive a set of tactics tailored to design, implement and evolve their I&T operating model components to the next level.
Wednesday, October 18, 2023 / 02:15 PM - 04:15 PM EDT
Miles Gibson, VP, Research, Gartner
With business teams more involved in technology innovation (TI) and developing solutions autonomously, TI leaders struggle with their management approach. While leaders can leverage business-led innovation as a force multiplier, they also face challenges to effectively manage the TI portfolio. This interactive session features insights from new best-practice case studies on approaches to supporting innovation and results from our latest TI benchmarking survey. Participants can connect with peers through live conversation and polling facilitated by a Gartner expert. This session is recommended for Heads of EA and/or Technology Innovation leaders.
Wednesday, October 18, 2023 / 04:15 PM - 04:35 PM EDT
Rich McAvey, Distinguished VP Analyst, Gartner
Oil, gas and energy companies are expanding the scale and scope of digital innovations to drive efficiency, transform operations and diversify revenue. Facing pressure to get more from lean resources, CIOs can use this Hype Cycle to align their technology investments with strategic business goals.
Wednesday, October 18, 2023 / 04:15 PM - 04:35 PM EDT
Irina Guseva, Sr Director Analyst, Gartner
Digital experience platforms (DXPs) continue to be the digital foundation for any organization managing customer experiences and digital experiences. They are used to deliver a wide array of personalized and optimized digital experiences to various audiences across multiple touchpoints in the customer journey. This session details the most recent Magic Quadrant and the positioning of providers in the market.
Wednesday, October 18, 2023 / 04:15 PM - 04:35 PM EDT
Lloyd Jones, Sr Director Analyst, Gartner
Utilities must leverage digital innovations and embed AI to improve business efficiency, transform operations to include beyond the meter to diversify revenue. Facing pressure to get more from lean resources, CIOs can use this Hype Cycle to align their technology investments to support critical capabilities that execute on strategic business goals.
Wednesday, October 18, 2023 / 04:15 PM - 04:45 PM EDT
Erick Brethenoux, Distinguished VP Analyst, Gartner
AI is imperative but it's also challenging to assign a value to it. Resource costs it consumes are unique and return on employing it demands new ways of calculating what it can offer to a business. Learn how to marry traditional calculations of ROI with the need to grow AI mastery in your organization.
Wednesday, October 18, 2023 / 04:15 PM - 04:45 PM EDT
Laura Craft, VP Analyst, Gartner
Healthcare and life science leaders face growing uncertainty and industry pressures from consumer engagement to financial headwinds. Insights are the currency of successful digital businesses. Attend this session to understand new value propositions for advancing interoperability and data sharing and learn about the foundations for success.
Wednesday, October 18, 2023 / 04:15 PM - 04:45 PM EDT
Richard Natale, Sr Director Analyst, Gartner
The rate of automation in insurance is high already. Focusing solely on efficiency will not meet the business objectives the industry needs in the future. Insurers need to focus on enabling autonomous processing in order to compete. This presentation will present a roadmap to becoming an autonomous insurer by leveraging advanced analytics, event technology, IoT and process-centric design for complex business processes.
Wednesday, October 18, 2023 / 04:15 PM - 04:45 PM EDT
Kevin Smith, Sr Director Analyst, Gartner
Democratization of digital delivery across the enterprise is proven to yield the best business outcomes. CIOs cannot democratize it alone. It is a C-Suite effort. CIOs have the opportunity and the responsibility to become the influential catalysts who make it happen. In this session we show the steps.
Wednesday, October 18, 2023 / 04:15 PM - 04:45 PM EDT
Mike Ramsey, VP, Team Manager, Gartner
The CIO's role in manufacturing is positioned to become more important to operations, engineering and customer experience as the need for technology to be core the business increases. The role is changing, so how can manufacturing CIOs elevate their position no matter where their organization is in digital maturity? We can show you how to take advantage of the change that is coming.
Wednesday, October 18, 2023 / 04:15 PM - 04:45 PM EDT
Marlena Brown, Sr Director Analyst, Gartner
This session discusses how to implement and measure your higher education IT strategy and ensure delivery against mission-critical business priorities.
Wednesday, October 18, 2023 / 04:15 PM - 04:45 PM EDT
Dean Lacheca, VP Analyst, Gartner
Governments must mature their approach to AI. Getting assurance, ethics and engineering of AI right is essential to any CIOs success with AI, but in government failure can have catastrophic impacts on society. This session will provide the key actions that government CIOs must take to get AI right.
Wednesday, October 18, 2023 / 04:15 PM - 04:45 PM EDT
Mike Cisek, VP Analyst, Gartner
Albert Gauthier, Sr Director Analyst, Gartner
Midsize enterprise technology leaders must develop a holistic forward-looking vision that is secure, cost-effective, and resilient yet adaptive to business demands. In this session, we identify the trends and challenges impacting midsize enterprises and the actions to optimize operations and maximize their capacity for growth and transformation.
Wednesday, October 18, 2023 / 05:15 PM - 05:45 PM EDT
Wellington Holbrook, Sr Director Analyst, Gartner
Technologies impacting banking are moving at a blistering pace, from generative AI to web3. But the majority of innovation projects are not ultimately adopted by business stakeholders. This session provides the most compelling examples of innovation in banking that boost revenue growth and help customers and communities, and guidance on controllable levers for the CIO to boost the adoption of innovative new products by business partners.
Wednesday, October 18, 2023 / 05:15 PM - 05:45 PM EDT
Kimberly Harris-Ferrante, Distinguished VP Analyst, Gartner
While CIOs rate customer experience as one of the top business priorities and goals of digital investments, strategies are not aligned with customer needs. The bar is rising quickly, and it is imperative that insurers adopt best practices in driving customer engagement to promote more customer value, secure relationships and prevent churn, and drive revenue growth. Rolling out new strategies such as dynamic engagement, panoptic personalization, behavioral modeling and prevention services are needed to fulfill this. This presentation will showcase Gartner data on what consumers want from insurers, providing recommendations on how to build channel and digital strategies to optimize client engagement.
Wednesday, October 18, 2023 / 05:15 PM - 05:45 PM EDT
Sudip Pattanayak, Sr Director Analyst, Gartner
Ecosystems responsible for managing data across product life cycles have grown increasingly complex. Accordingly, manufacturing CIOs must connect siloed data internally and externally to the organization. This presentation provides a strategic framework to define, design and develop a digital thread that delivers better and more sustainable products, and creates resilient businesses.
Wednesday, October 18, 2023 / 05:15 PM - 05:45 PM EDT
Lily Mok, VP, Team Manager, Gartner
Talent is a key enabler of IT operating model success. CIOs on the journey of transitioning to a product-centric organization must shift their leadership mindset and prepare the workforce with the capabilities needed to succeed in the new model. This session provides CIOs with strategies and approaches to mastering culture & people dynamics in transforming into a product-centric organization.
Wednesday, October 18, 2023 / 05:15 PM - 05:45 PM EDT
Michael Shanler, Distinguished VP Analyst, Gartner
Healthcare and life science leaders must mature their digital business capabilities, but many organizations struggle to move from strategy to execution. Attend this session to confront pilot culture and learn how to scale innovations across your enterprise.
Wednesday, October 18, 2023 / 05:15 PM - 05:45 PM EDT
Ed Anderson, Distinguished VP Analyst, Gartner
Cloud providers extol the sustainability benefits of their platforms, but how can you know if using cloud will help or hurt your sustainability ambitions? This session will highlight the best practices for evaluating the sustainability benefits of cloud providers and showcase Gartner's sustainability assessment of Amazon, Google and Microsoft.
Wednesday, October 18, 2023 / 05:15 PM - 05:45 PM EDT
Bill Finnerty, VP, Team Manager, Gartner
The post digital era brings three focuses for government; being empathetic, being insight-driven and leveraging an orchestrated ecosystem. However, these elements of post-digital will manifest themselves differently across the various government segments. This session will explore examples of government organizations that are leading the way toward the post digital era.
Thursday, October 19, 2023 / 08:00 AM - 08:30 AM EDT
Pawan Verma, Executive Vice President and Global Chief Information Officer, MetLife
Adam Aaseby, Sr Executive Partner, Gartner
As CIO, your influence can reach further than you think. Join this session as Pawan Verma of MetLife shares how exploring high-tech, high-touch experiences, business partnerships, and talent attraction enabled his organization to elevate their delivery of seamless customer experiences.
Thursday, October 19, 2023 / 09:00 AM - 09:45 AM EDT
Taryn Southern, Award-winning Artist, Storyteller and Strategist,
Pioneering content creator and AI artist Taryn Southern has worked at the intersection of technology and storytelling for more than a decade. Her collaborations with AI include composing chart-topping pop songs, bringing historical photos to life, producing her own digital video clone, even optimizing her health after a harrowing health diagnosis. In this session, Taryn shares how AI can be used to inspire creativity and personal transformation in your business - and life.
Thursday, October 19, 2023 / 10:30 AM - 10:50 AM EDT
John Watts, VP Analyst, Gartner
Gartner's Magic Quadrant for Security Service Edge (SSE) covers the cloud-delivered security services for securing the web, cloud services and private applications. This session will cover how to consider solutions and vendors in this market.
Thursday, October 19, 2023 / 10:30 AM - 11:00 AM EDT
Matthew Brisse, VP Analyst, Gartner
Quantum computing has the potential to revolutionize your business and your industry. It also has the potential for post-quantum cryptographic threats and vulnerabilities. This session will introduce both opportunistic and defensive approaches to quantum computing. You will walk away with a solid understanding of quantum computing is something you should act on now, later, or never.
Thursday, October 19, 2023 / 10:30 AM - 11:00 AM EDT
Janelle Hill, Distinguished VP Analyst, Gartner
Given the economic headwinds, many CIOs are tasked to optimize enterprise business operational outcomes, balancing growth and cost-effectiveness. CIOs can help their business peers understand critical people, process and other resource interdependencies that, if not resolved, will impede the realization of desired enterprise business outcomes.
Thursday, October 19, 2023 / 10:30 AM - 11:00 AM EDT
Brett Sparks, VP Analyst, Gartner
Finding and cultivating the talent you need is the one of the keys to success for the modern CIO.There is a talent shortage and new challenges in securing the talent you need. Talent is changing in nature, location and needs. These are unconventional times requiring unconventional measures from CIOs. This session will look at the state of the market, how it is changing and provide a 5 step action plan to master this new reality.
Thursday, October 19, 2023 / 10:30 AM - 11:00 AM EDT
Paul Proctor, Distinguished VP Analyst, Gartner
Technology investments in a business context create better business outcomes. Balancing risk, value and cost is central to all business decision making and a powerful lens to drive IT priorities and investments. Gartner’s RVC model and outcome-driven metrics help the modern CIO link technology investments back to business outcomes.
Thursday, October 19, 2023 / 10:30 AM - 11:00 AM EDT
Lane Severson, VP Analyst, Gartner
Productivity paranoia is rising. Workers are logging more hours with flexible working, but leaders still feel they are losing productivity. Workstyle analytics is a data-driven method to identify digital friction impacting worker performance and organizational productivity while protecting employee privacy. This session will share the tools and competencies you need to get started.
Thursday, October 19, 2023 / 10:30 AM - 11:00 AM EDT
Philip Allega, VP Analyst, Gartner
With a turbulent economy, CEOs and boards of directors want to see the business benefits of digital investments. To counter economic headwinds, CIOs must turn to business architecture to close the strategy-to-execution gap. Here we will address: the role of business architecture, why it is essential and how to use business architecture to make smarter I&T investment decisions.
Thursday, October 19, 2023 / 10:30 AM - 12:00 PM EDT
Bart Kaplan, VP, Executive Partner, Gartner
Chris Teumer, Sr Executive Partner, Gartner
The IT operating model is made up of a number of key facets that need to evolve together as you mature I&T to support Digital Transformation. This workshop will enable you to assess your current enterprises’ I&T operating model maturity and receive a set of tactics tailored to design, implement and evolve their I&T operating model components to the next level.
Thursday, October 19, 2023 / 10:30 AM - 12:00 PM EDT
Celestine Pressley, Executive Partner, Gartner
Melissa Spencer, VP, Executive Partner, Gartner
In an increasingly volatile and uncertain world, strategy can rapidly become out-of-date. To address this challenge, strategic planning must be adaptive. This workshop will help to accelerate the process of designing and building an adaptive approach to creating, reviewing and updating strategy.
Thursday, October 19, 2023 / 10:30 AM - 12:00 PM EDT
Chuck Price, Executive Partner, Gartner
Marty Schlacter, Executive Partner, Gartner
Our popular "Life of a Cyber Criminal" experience is back with updated content. Designed for senior leaders, board members and business stakeholders, this "gamified" Cybersecurity experience is designed to demonstrate attack vectors and their potential business impacts with real-world scenarios. The experience will help leaders prioritize key actions/investments to secure their own enterprises.
Thursday, October 19, 2023 / 10:30 AM - 12:00 PM EDT
DiAnna Thimjon, Executive Partner, Gartner
Paul Stoddard, Executive Partner, Gartner
Storytelling not only helps CIOs communicate their ideas better to key stakeholders, but it can also help formulate them. Success in digital business requires an updated approach to strategy and a higher demand for strategic thinking. This workshop will introduce you to how to develop a compelling story by knowing your audience and what drives and motivates them.
Thursday, October 19, 2023 / 10:30 AM - 12:00 PM EDT
Denise McCurdy, Executive Partner, Gartner
Joe Sims, Sr Executive Partner, Gartner
Most organizations are striving to adapt their culture to accelerate their digital journey. This workshop will help to identify the necessary culture changes to ensure the team’s behaviors are well-aligned with the digital ambition of the enterprise.
Thursday, October 19, 2023 / 12:45 PM - 01:15 PM EDT
Joanne Kopcho, VP Analyst, Gartner
Managing the complexity across multiple product and platform workstreams requires focused and rapid decision making. CIOs must create “just enough” IT governance to cut through the complexity. This session will provide insights on creating the right level of IT governance that balances priorities across demand, capacity and value for execution success.
Thursday, October 19, 2023 / 12:45 PM - 01:15 PM EDT
David Smith, Distinguished VP Analyst, Gartner
Digital foundations are a set of processes, principles and technical capabilities needed to enable future strategic business goals by delivering an adaptive and composable platform that supports the rapid delivery of new digital products and solutions. Without a flexible digital foundation that is scalable and adaptable, companies will not be able to adapt rapidly to changing business needs.
Thursday, October 19, 2023 / 02:00 PM - 02:30 PM EDT
Jennifer Carter, Principal Analyst, Gartner
CIOs are continuing to face serious employee well-being issues with burnout, stress, fatigue, and isolation all still on the rise in the hybrid workplace. A focus purely on finding purpose in work for most employees isn't enough. Instead, CIOs should identify ways employees can derive meaning from a sense of play at work. This session will show CIOs how to do the same.
Thursday, October 19, 2023 / 02:00 PM - 02:30 PM EDT
Alex Michaels, Sr Principal Analyst, Gartner
Workforce retention and talent hiring is the second top strategic initiative for the board of directors. As finding and retaining the right cybersecurity talent is currently at the forefront for CIOs and their peers, it is imperative they learn the proven progressive tactics to improve their partnership with security, HR and other business leaders.
Thursday, October 19, 2023 / 02:00 PM - 02:30 PM EDT
Gregor Petri, VP Analyst, Gartner
Enterprises are rethinking their cloud strategies as the expected outcomes of their current cloud adoption are not meeting expectations. Industry cloud platforms are bridging the gap between technology investments and business outcomes. Learn how to leverage composable industry cloud platforms, a Gartner 2023 Top Strategic Technology Trend, to create value for your customers.
Thursday, October 19, 2023 / 02:00 PM - 02:30 PM EDT
Paul Dumas, Sr Director Analyst, Gartner
It is common today for an enterprise to use multiple cloud providers. In leveraging the API capabilities of each cloud environment, and perhaps having an API initiative on-promise, organizations are experience API technology sprawl resulting in heterogenous API technologies that need managing. See how to wrangle control of the sprawl problem and keep your API strategy agile.
Thursday, October 19, 2023 / 02:00 PM - 02:30 PM EDT
Jim McGittigan, VP Analyst, Gartner
Explore the need to better understand enterprisewide technology spend (both digital and IT spend regardless of the budget owner). Assess and define what technology spend you should be tracking at an enterprise level and why. The key is to track the right enterprise technology spend and make the best investment decisions possible. Select the second file in Conference Materials for quick and easy access to the Gartner Rapid IT Budget Benchmark tool.
Thursday, October 19, 2023 / 02:00 PM - 02:45 PM EDT
Van Baker, VP Analyst, Gartner
ChatGPT has captured the imagination of the enterprise and while it offers significant potential benefits to the business, it also presents some risks that can damage the business. This caveat also applies to other generative AI services. Bring your questions to this interactive session, and learn from those posed by your peers, for an understanding of how to utilize these services to gain maximum advantage while minimizing risks.
Thursday, October 19, 2023 / 02:00 PM - 04:00 PM EDT
Miles Gibson, VP, Research, Gartner
The focus on hiring and retaining highly skilled technology specialists has been insufficient to address IT’s perennial talent challenges. Join peers for a discussion on how CIOs can build processes that enable IT talent to adapt to new roles in anticipation of demand. This interactive session will showcase Gartner Peer & Practitioner Research, including case studies from Tetra Pak and others.
Thursday, October 19, 2023 / 02:45 PM - 03:15 PM EDT
Rita Sallam, Distinguished VP Analyst, Gartner
This session will show CIOs and technology leaders:
· What are six high business habits of top Data, Analytics and AI Leaders?
· Why these habits are important and how to develop them?
· Real world case studies demonstrating the impact of each habit
Thursday, October 19, 2023 / 02:45 PM - 03:15 PM EDT
Chet Geschickter, VP Analyst, Gartner
Regulators, customers and employees are pushing enterprises for investment grade ESG data. CIOs should take a leadership role in designing and delivering the data and analytics capabilities to measure, model, and improve enterprise performance in achieving sustainability goals.
Thursday, October 19, 2023 / 02:45 PM - 03:15 PM EDT
Brent Stewart, Sr Director Analyst, Gartner
Accessible products enjoy significant strategic advantage over their competitors while also reducing compliance risk. Furthermore, it's not that hard to do. And, your team already has the skills needed to do accessibility well. It's time to build an accessibility function and realize the tremendous business value of inclusion. During this session, we review 5 steps to get you there.
Thursday, October 19, 2023 / 02:45 PM - 03:15 PM EDT
Daniel Sanchez Reina, VP Analyst, Gartner
As a result of a recent study, we have identified the most effective allies to become a digital top performer enterprise and the fast-track actions you have to carry out for that purpose. The take-aways of this session will allow you to focus on those fast-tracks.
Thursday, October 19, 2023 / 03:30 PM - 04:00 PM EDT
Brook Selassie, VP Analyst, Gartner
Gartner data shows that one-third of growth strategy failures come from too little risk taking. Worse, over time this approach can become ingrained into the culture of the enterprise and serve as a cloud layer over the growth potential of the business.
Thursday, October 19, 2023 / 03:30 PM - 04:00 PM EDT
Adam Preset, VP Analyst, Gartner
Microsoft Copilot's generative AI capabilities will rapidly accelerate everyday AI. The potential to advance workforce digital dexterity and transform the value of knowledge assets is enormous, but it comes with real challenges. Join this session to help you get ready for the disruption of work and the workforce as we explore impacts, dependencies, costs, known risks and uncertainties to come.
Thursday, October 19, 2023 / 03:30 PM - 04:00 PM EDT
Mark Beyer, Distinguished VP Analyst, Gartner
Every AI effort begins with data that supports decisions and then produces recommendations or outcomes. Data engineers are expected to assure data is risk-free by analyzing the extent and forms of data bias. Here, we explain the interactive relationship between traditional and augmented data management and AI data processes. We conclude with how AI processes metadata from synthetic data, labeling, enrichment and contextual processes to actively leverage observability.
Thursday, October 19, 2023 / 03:30 PM - 04:00 PM EDT
Cynthia Phillips, Sr Director Analyst, Gartner
Organizations envision transformation, yet progress is limited by organizational capacity for change. Join this session to learn how to increase change capacity, enable sustainable productivity and empower your organization's evolution!
Monday, October 16, 2023 / 10:00 AM - 10:45 AM EDT
Don Scheibenreif, Distinguished VP Analyst, Gartner
Mary Mesaglio, Distinguished VP Analyst, Gartner
Generative AI has burst onto the scene, unleashing both possibilities and threats for CIOs everywhere and raising questions that range from the metaphysical (what does it mean to be human?) to the tactical (where and how should I use AI to create value and what are the risks?). The Gartner Opening Keynote will meet these questions head on to ensure CIOs stay out in front in this new era of human-machine relationships.
Monday, October 16, 2023 / 11:30 AM - 12:00 PM EDT
Tori Paulman, Sr Director Analyst, Gartner
This session provides insights from the digital worker survey about digital workers' sentiments and behavior toward the technology that they employ. In addition, this session will provide insights into digital workers' preferences on places to work, applications and devices to use, collaboration methods (meetings), and work culture.
Monday, October 16, 2023 / 11:30 AM - 12:15 PM EDT
Daniel Sanchez Reina, VP Analyst, Gartner
CIOs do the wrong thing typically when it comes to reducing anxieties about Gen AI. They double down on the impacts of Gen AI, relying on their ability to reduce anxieties through their words, that is, through logical reasoning. That only multiplies the anxieties because anxieties lie in the emotional field, not in the logical one. Moreover, CIOs cannot offer any kind of certainty, just opinions or hypothesis or rough estimations. Join this session to know more.
Monday, October 16, 2023 / 11:30 AM - 12:15 PM EDT
John Baker, VP, Executive Partner, Gartner
Brandon Dunlap, Sr Executive Partner, Domains, Gartner
Beyond the media hype, CIOs need to know how AI factors into business value, risk, talent, and investment priorities and what is on the horizon. In this fast-evolving space, what have you done to help your organization? Roundtable discussions are lightly facilitated and informal, allowing you to relax, share your experiences and learn from your peers. Come prepared to participate!
Monday, October 16, 2023 / 11:30 AM - 12:15 PM EDT
Lloyd Jones, Sr Director Analyst, Gartner
The energy transition will evolve in new and unexpected ways. How can you design for orchestration against evolving business strategies with adaptable, yet efficient IT? Can you pivot and flex systems to create competitive advantage? Bring your questions to this interactive session, and learn from questions posed by your peers, as we explore how to build agile business capabilities.
Monday, October 16, 2023 / 11:30 AM - 12:15 PM EDT
Pinkaj Klokkenga, Executive Partner, Gartner
Scott Mairs, Sr Executive Partner, Gartner
Culture is the most frequently mentioned obstacle to scaling a digital business, and financial services can be more rigid than most. Join your peers to discuss the why, what, who and how of building a change culture, and specific measures that have been successful. Roundtable discussions are informal, allowing you to relax, share your experiences and learn from your peers. Come prepared to participate!
Monday, October 16, 2023 / 11:30 AM - 12:15 PM EDT
Linda Dietrich, Executive Partner, Gartner
Jim Elliott, Executive Partner, Domains, Gartner
Customer needs continue to evolve and mature, demanding more intelligent, personalized and faster engagement. Insurance CIOs are updating their customer experience strategies to meet these new needs. Discuss and share your customer experience journey, challenges and pitfalls with your peers. Roundtable discussions are informal, allowing you to relax, share your experiences and learn from your peers. Come prepared to participate!
Monday, October 16, 2023 / 11:30 AM - 12:15 PM EDT
Jeff Schuett, VP, Executive Partner, Gartner
Mark Bartram, VP, Executive Partner, Gartner
With the proliferation of IoT devices in asset-intensive industries, IT and OT must develop synergies. Join your peers to discuss how organizations are overcoming challenges to unlock improved synergies. Roundtable discussions are facilitated and informal, allowing you to relax, share your experiences and learn from your peers. Come prepared to participate!
Monday, October 16, 2023 / 11:30 AM - 12:15 PM EDT
Janelle Hill, Distinguished VP Analyst, Gartner
CIOs play a key role in mergers, acquisitions and divestitures, integrating (or disintegrating) operational processes, assets, systems and technologies. Beyond integration, CIOs can also support the deal in earlier stages of the M&A process. Some common questions are: What skill set will CIOs and their staff need at different points of the M&A process?; How can a CIO be an effective exec sponsor for a techquisition? Get answers to your questions in this group session.
Monday, October 16, 2023 / 11:30 AM - 12:15 PM EDT
Mo Gomes, VP, Executive Partner, Gartner
Jane Reeve, Executive Partner, Gartner
Survey data shows that CEOs and CFOs in midsize enterprises intend to increase their investments in digital technology. However, data also shows that senior management in many organizations is underwhelmed by the value they are getting from their investments. In this roundtable, you and your colleagues will discuss your digital investment strategies and how you present the value to senior management.
Monday, October 16, 2023 / 11:30 AM - 12:30 PM EDT
Dawn Hubbard, Director, Advisory, Gartner
SaaS delivery adoption continues, while many struggle to negotiate balanced contracts. This practical interactive clinic explains how to negotiate an optimal SaaS deal. Attend this session to learn the trends in SaaS contracting, how to identify and control hidden costs and what opportunities or risks lurk within SaaS agreements and how to achieve a more customer friendly deal.
Monday, October 16, 2023 / 11:30 AM - 12:30 PM EDT
Dolores Ianni, VP, Advisory, Gartner
Cloud infrastructure and platform services contract negotiation involve substantial opportunities and risks. While the negotiation fundamentals are similar, each cloud vendor has specific commercials that clients need to fully understand. In this interactive clinic, we will review the critical steps for negotiations, vendor differences and similarities to be aware of when negotiating to achieve the most optimal contract.
Monday, October 16, 2023 / 12:30 PM - 01:00 PM EDT
Paul Furtado, VP Analyst, Gartner
Ransomware attacks have been morphing. Techniques used by the bad actors are changing. During this presentation, we will provide insight into the new tactics being used by the bad actors not only to access your environment but what they are doing with your data once exfiltrated.
Monday, October 16, 2023 / 12:30 PM - 01:00 PM EDT
Gene Alvarez, Distinguished VP Analyst, Gartner
What is a customer technology platform? What customer problems does it address and help to solve? Why do you need to use enterprise architectural approaches to create one?
Monday, October 16, 2023 / 12:30 PM - 01:15 PM EDT
Fernando Nimer, Executive Partner, Domains, Gartner
C.J. Lombardo, Executive Partner, Gartner
Life Science companies are faced with rapid advancement of their digital agenda. Key to this shift involves maturing their I&T operating models to a product-based approach. Join this interactive discussion and share best practices, challenges, ideas, and pitfalls in shifting to product-based I&T. Roundtable discussions are informal, allowing you to relax, share your experiences and learn from your peers. Come prepared to participate!
Monday, October 16, 2023 / 12:30 PM - 01:15 PM EDT
Kathy Ameche, VP, Executive Partner, Gartner
Izella Dornell, VP, Executive Partner, Gartner
What is an ally, do they really help in our career, and if so, how do we identify one? This roundtable will focus on the importance of allyship as well as sharing best practices on how to build and leverage this critical partnership.
Monday, October 16, 2023 / 12:30 PM - 01:15 PM EDT
Mi Sou Gray, Executive Partner, Gartner
Rick Holgate, Sr Executive Partner, Gartner
Federal CIOs and IT leaders face conflicting pressures: executives' desires to bring the workforce back to the office and CIOs' intent to present a compelling employee value proposition through work flexibility. Join this interactive session and explore how to navigate this difficult balancing act. Roundtable discussions are informal, allowing you to relax, share your experiences, and learn from your peers. Come prepared to participate!
Monday, October 16, 2023 / 12:30 PM - 01:15 PM EDT
Jeffery DePasquale, VP, Executive Partner, Gartner
Jeff Bergeron, Sr Executive Partner, Gartner
Generative AI has captured the attention and imagination of many IT leaders. As we move past the stage of understanding AI, we're determining how and where to leverage it. Join your peers to learn and share what is realistic, what has worked, what has not, the risks of the technology and what you are doing to govern it. Roundtable discussions are informal, allowing you to relax, share your experiences and learn from your peers. Come prepared to participate!
Monday, October 16, 2023 / 12:30 PM - 01:15 PM EDT
Adam Preset, VP Analyst, Gartner
Microsoft 365 Copilot is central to many conversations and strategies as generative AI changes digital work forever. What can Copilot do for us? Who can and should use it? How will we protect our data, and how can we master it and advance beyond foundational use cases? Bring your questions to this interactive session, and learn from those posed by your peers, as we discuss what’s realistic, practical, and possible.
Monday, October 16, 2023 / 12:45 PM - 01:15 PM EDT
Lane Severson, VP Analyst, Gartner
2020 hit the world with an opportunity to pivot the organizational culture in support of hybrid working today. Little changes can add up to big benefits. CIOs can use these hacks to nudge, guide and ultimately transform how your hybrid organization works. This rapid-fire session will reveal the top 20 culture hacks that drive adoption and efficiency.
Monday, October 16, 2023 / 02:45 PM - 03:15 PM EDT
Rita Sallam, Distinguished VP Analyst, Gartner
Meet the updated and improved "D&A Strategy and Operating Model" (DASOM). It is tried and tested, and now includes the most recent insights from thousands of client interactions, such as what a modern D&A strategy looks like, and how you can make sure the strategy leads to tangible and measurable business outcomes.
Monday, October 16, 2023 / 02:45 PM - 03:15 PM EDT
Mandi Bishop, Distinguished VP Analyst, Gartner
Technology leadership has forever changed. The democratization of digital delivery is fundamentally redrawing the boundaries between IT departments and other business areas. And yet, confusion abounds about who should be doing what. This session reveals what should be on the CIO’s agenda for the coming 18 months, given the shifting expectations that CEOs and other CxOs have for their CIO — and the CIO’s own expectations of their leadership role and the mandate of their IT organization.
Monday, October 16, 2023 / 02:45 PM - 03:30 PM EDT
Vivek Swaminathan, VP, Team Manager, Gartner
Increasing demand for technology and difficulty hiring has more midsize enterprises (MSEs) looking to develop in-house talent to meet their needs. Be prepared to share with and learn from your peers in this lightly facilitated interactive discussion on how to address skill gaps in the IT teams.
Monday, October 16, 2023 / 02:45 PM - 03:30 PM EDT
Terry Criscione, VP, Executive Partner, Gartner
David Bruce, Executive Partner, Gartner
Cultivating innovation that drives business value is a critical CIO priority. Join this facilitated discussion on different ways to approach innovation. Learn what your peers are doing to make it work for their enterprise and what challenges they face. Roundtable discussions are informal, allowing you to relax, share your experiences and learn from your peers. Come prepared to participate!
Monday, October 16, 2023 / 02:45 PM - 03:30 PM EDT
Joseph Provenza, VP Analyst, Gartner
Midsize enterprise (MSE) IT teams struggle to apply product management, which can hinder their delivery of digital transformation. Bring your questions to this interactive session, and learn from those posed by your peers, as we discuss how MSE CIOs can benefit from a product management approach by using a hybrid model that focuses on a few products combined with flexible product teams.
Monday, October 16, 2023 / 02:45 PM - 03:30 PM EDT
Robert Maloney, VP, Executive Partner, Gartner
Stephen Lefebvre, VP, Executive Partner, Gartner
Join your peers in this roundtable discussion to examine the top skill requirements and top return-to-office strategies being employed to stay ahead of the talent race. We'll discuss the abilities required for success in the technology industry and offer tips on how to acquire them. Because they are informal, roundtable talks let you unwind, share your experiences, and pick the brains of your colleagues. Come prepared to participate!
Monday, October 16, 2023 / 02:45 PM - 03:30 PM EDT
Dean Doige, Sr Executive Partner, Gartner
David Kelley, Sr Executive Partner, Gartner
While the economy is challenging and budgets are being squeezed, organizations continue to press ahead investing in digital transformation. Come and share the strategies, opportunities, and obstacles you have encountered with your digital investments. Roundtable discussions are lightly facilitated and informal, allowing you to relax, share your experiences and learn from your peers. Come prepared to participate!
Monday, October 16, 2023 / 02:45 PM - 03:30 PM EDT
Kathy Ameche, VP, Executive Partner, Gartner
Celestine Pressley, Executive Partner, Gartner
As women leaders our fallback wording can be ‘we’ and not ‘I’. Come to the roundtable to share self-promotion tools, techniques and best practices with your peers.
Monday, October 16, 2023 / 02:45 PM - 03:45 PM EDT
Mike Tucciarone, Sr Director Analyst, Gartner
As SAP continues to shift its business to the cloud, the complexity of negotiating with SAP only continues to increase. SAP customers have many strategic options, licensing models and risks to consider. This interactive clinic will provide you with indispensable insight to enable smarter decisions and stronger performance on your organization's upcoming SAP negotiations.
Monday, October 16, 2023 / 02:45 PM - 03:45 PM EDT
Michael Silver, VP Analyst, Gartner
For many organizations, Microsoft is one of the largest spend IT vendors and is used by most organizations. As Microsoft is continually changing terms, products, and pricing, customers find contract negotiations and renewals challenging. This interactive clinic will provide advice on the major licensing changes, how to create leverage and how to plan effectively for Enterprise Agreement renewals.
Monday, October 16, 2023 / 05:00 PM - 05:45 PM EDT
Jay Shetty, #1 New York Times Bestselling Author, Podcaster, Purpose Coach and Former Monk,
What got us here, won’t get us there. How can companies redefine their mindset for the new world? What skills need to be prioritized, enhanced and focused on and what can we let go of? Jay Shetty believes the solutions for the future are sitting inside your company right now but often they're not being asked the right questions. This sessions unlocks the potential.
Tuesday, October 17, 2023 / 09:00 AM - 09:45 AM EDT
Admiral William H. McRaven, Former Commander of U.S. Special Operations Command and Best-selling Author,
Rita Sallam, Distinguished VP Analyst, Gartner
The title “Bullfrog” is given to the Navy SEAL who has served the longest on active duty. Admiral McRaven was honored to receive this honor in 2011 when he took charge of the United States Special Operations Command. When McRaven retired in 2014, he had 37 years as a Navy SEAL under his belt, leading men and women at every level of the special operations community and encountering nearly every leadership challenge. Join us as Admiral McRaven shares some of the most important leadership lessons he has learned over the course of his forty years of service.
Tuesday, October 17, 2023 / 10:30 AM - 11:15 AM EDT
Brandon Germer, Sr Director Analyst, Gartner
CIOs are focused on driving greater agility, efficiency and business responsiveness through a migration to a product-focused organization. Bring your questions to this interactive session, and learn from those posed by your peers, as we discuss the challenges and success of making the journey from "project to products."
Tuesday, October 17, 2023 / 10:30 AM - 11:15 AM EDT
Richard Natale, Sr Director Analyst, Gartner
Legacy modernization is listed as one of the top priorities for 2023. Replacing core systems is the "go to" discussion, but there are lots of reasons why alternatives should be examined. Bring your questions to this interactive session, and learn from those posed by your peers, as we discuss ways (other than core system replacement) that insurance companies can modernize legacy systems.
Tuesday, October 17, 2023 / 10:30 AM - 11:15 AM EDT
Jeffery DePasquale, VP, Executive Partner, Gartner
Jeff Bergeron, Sr Executive Partner, Gartner
Zeyad Azem, Executive Partner, Domains, Gartner
Scott Mairs, Sr Executive Partner, Gartner
Generative AI has captured the attention and imagination of many IT leaders. As we move past the stage of understanding AI, we're determining how and where to leverage it. Join your peers to learn and share what is realistic, what has worked, what has not, the risks of the technology and what you are doing to govern it. Roundtable discussions are informal, allowing you to relax, share your experiences and learn from your peers. Come prepared to participate!
Tuesday, October 17, 2023 / 10:30 AM - 11:15 AM EDT
Brandon Dunlap, Sr Executive Partner, Domains, Gartner
John Baker, VP, Executive Partner, Gartner
Jonathan Lyon, VP, Executive Partner, Gartner
Beyond the media hype, CIOs need to know how AI factors into business value, risk, talent, and investment priorities and what is on the horizon. In this fast-evolving space, what have you done to help your organization? Roundtable discussions are lightly facilitated and informal, allowing you to relax, share your experiences and learn from your peers. Come prepared to participate!
Tuesday, October 17, 2023 / 10:30 AM - 11:15 AM EDT
Bob Trotter, Sr Executive Partner, Gartner
Steve Buckridge, VP, Executive Partner, Gartner
Financial Services executives are facing increased disruption from emerging technologies such as generative AI, blockchain, quantum computing and many more. Join your peers for a discussion on reality vs. hype, emerging regulations, consortiums and ecosystems. Roundtable discussions are informal, allowing you to relax, share your experiences and learn from your peers. Come prepared to participate!
Tuesday, October 17, 2023 / 10:30 AM - 11:15 AM EDT
Irving Tyler, Distinguished VP Analyst, Gartner
Highly effective CIOs take action to focus and align their IT teams to the important outcomes of their enterprise. Two methods stand out as the best practice: outcome driven metrics for operational performance and objectives and key results for strategic execution. Bring your questions to this interactive session, and learn from those posed by your peers, as we discuss what you need to adopt both in your enterprise.
Tuesday, October 17, 2023 / 10:30 AM - 11:15 AM EDT
Tori Paulman, Sr Director Analyst, Gartner
Leaders ensure all team members are treated equitably, feel a sense of belonging and value, and have the resources and support they need. This roundtable will explore the experiences of LGBTQ+ identifying CIOs, IT leaders and employees and provide advice on how CIOs can act as supportive leaders and allies. Roundtable discussions are informal, allowing you to relax, share your experiences and learn from your peers. Come prepared to participate!
Tuesday, October 17, 2023 / 10:30 AM - 11:15 AM EDT
Kathy Ameche, VP, Executive Partner, Gartner
Celestine Pressley, Executive Partner, Gartner
As women leaders our fallback wording can be ‘we’ and not ‘I’. Come to the roundtable to share self-promotion tools, techniques and best practices with your peers.
Tuesday, October 17, 2023 / 10:30 AM - 11:15 AM EDT
Elaine Hicks, Sr Executive Partner, Gartner
William Snyder, Sr Executive Partner, Domains, Gartner
Join this facilitated discussion on the successful steps and techniques CIOs can take to develop services that enhance the revenue and/or mission of their organizations. These include understanding business contexts, product orientation, delivery agility and business metrics. Roundtable discussions are informal, allowing you to relax, share your experiences and learn from your peers. Come prepared to participate!
Tuesday, October 17, 2023 / 10:30 AM - 11:30 AM EDT
Hannah Decker, Director Analyst, Gartner
Salesforce has become one of the largest vendors in the application ecosystem, with increasing product offerings and a broad array of subscription options. This interactive clinic will provide attendees with strategies and tactics to negotiate the best deal and mitigate risks when contracting with Salesforce.
Tuesday, October 17, 2023 / 10:30 AM - 11:30 AM EDT
Allison Adams, Director Analyst, Gartner
Oracle projects its cloud will drive twice the current revenue per customer placing increasing pressure on its customers to negotiate effective agreements. Oracle customers have many strategic options and risks to evaluate for both on-premises and cloud deployments. This interactive clinic will provide you with indispensable insight to enable smarter decisions and stronger performance on your organization’s Oracle negotiations.
Tuesday, October 17, 2023 / 12:30 PM - 01:00 PM EDT
Michael Chiu, Distinguished VP Analyst, Gartner
The customer experience (CX) is typically additive. But another path to CX improvement is via subtraction. What can you remove from your CX to make it better? What blockers are preventing a better CX, and how can you eliminate those blockers? How do you utilize a "stop doing" list? This session explains how to effectively utilize subtraction to improve your CX.
Tuesday, October 17, 2023 / 12:30 PM - 01:15 PM EDT
Katia Ceará, Executive Partner, Gartner
Jim Finwick, Executive Partner, Gartner
State and local governments are increasing digital citizen services at an unprecedented rate. Digital government efforts often dovetail with single identity initiatives to streamline resident access to services while maintaining privacy, authentication and security. Roundtable discussions are facilitated and informal, allowing you to relax, share your experiences and learn from your peers. Come prepared to participate!
Tuesday, October 17, 2023 / 12:30 PM - 01:15 PM EDT
Debra Christmas, Sr Executive Partner, Gartner
Sylvie Delaney, Executive Partner, Gartner
Want to know why some careers take off while others do not … it’s not just about leaning in, it’s the power that we harness — confidence. Join in the peer discussion that addresses unconscious mistakes that are made that can sabotage one’s career trajectory.
Tuesday, October 17, 2023 / 12:30 PM - 01:15 PM EDT
Steve Scott, Executive Partner, Domains, Gartner
Colin Boyd, Executive Partner, Gartner
Roundtable discussions are informal, allowing you to relax, share your experiences and learn from your peers. Come prepared to participate!
Tuesday, October 17, 2023 / 12:30 PM - 01:15 PM EDT
Mark Beyer, Distinguished VP Analyst, Gartner
While the terminology around data warehouses, lakes, hubs, and lakehouses is persistently confusing, IT leaders must understand the capabilities, use cases and the value they provide. Bring your questions to this interactive session, and learn from those posed by your peers as we explore the use cases and benefits of data storage systems and how to determine the best choice for your enterprise.
Tuesday, October 17, 2023 / 12:30 PM - 01:15 PM EDT
Jeff Schuett, VP, Executive Partner, Gartner
Mark Bartram, VP, Executive Partner, Gartner
Business intelligence, data analytics, AI and machine learning have consistently been high digital priorities for the utility sector. Join this interactive session and share how you are adopting new technology and revitalizing skills to create improvements at scale. Roundtable discussions are informal, allowing you to relax, share your experiences and learn from your peers. Come prepared to participate!
Tuesday, October 17, 2023 / 12:30 PM - 01:15 PM EDT
Albert Gauthier, Sr Director Analyst, Gartner
Application modernization initiatives do not only require technology but also proper change management. Bring your questions to this interactive session, and learn from those posed by your MSE peers, about what a successful application modernization initiative looks like and which mistakes to avoid.
Tuesday, October 17, 2023 / 12:30 PM - 01:15 PM EDT
Robert Naegle, VP Analyst, Gartner
This interactive session will allow participants to explore the opportunities and challenges of effectively communicating the value of IT to business leaders. Bring your questions – What metrics should we use? How can we tell a more impactful IT value story? What are issues and challenges of communicating IT's value? – about communicating the value of IT to discuss with your peers and Gartner experts.
Tuesday, October 17, 2023 / 02:45 PM - 03:30 PM EDT
Kathy Ameche, VP, Executive Partner, Gartner
Izella Dornell, VP, Executive Partner, Gartner
What is an ally, do they really help in our career, and if so, how do we identify one? This roundtable will focus on the importance of allyship as well as sharing best practices on how to build and leverage this critical partnership.
Tuesday, October 17, 2023 / 02:45 PM - 03:30 PM EDT
Paul Proctor, Distinguished VP Analyst, Gartner
Defending yourself after a breach is a benefit of making the right investments now to ensure that you are defensible against the uncertainties and within the expectations of your stakeholders. Bring your questions on your security investment strategy to this interactive session, and learn from those posed by your peers as we explore planning consistent, adequate, reasonable, and effective security for your organization.
Tuesday, October 17, 2023 / 02:45 PM - 03:30 PM EDT
Brandon Dunlap, Sr Executive Partner, Domains, Gartner
Murry Carter, Executive Partner, Gartner
Beyond the media hype, CIOs need to know how AI factors into business value, risk, talent, and investment priorities and what is on the horizon. In this fast-evolving space, what have you done to help your organization? Roundtable discussions are lightly facilitated and informal, allowing you to relax, share your experiences and learn from your peers. Come prepared to participate!
Tuesday, October 17, 2023 / 02:45 PM - 03:30 PM EDT
Mi Sou Gray, Executive Partner, Gartner
Rick Holgate, Sr Executive Partner, Gartner
Federal CIOs and IT leaders face conflicting pressures: executives' desires to bring the workforce back to the office and CIOs' intent to present a compelling employee value proposition through work flexibility. Join this interactive session and explore how to navigate this difficult balancing act. Roundtable discussions are informal, allowing you to relax, share your experiences, and learn from your peers. Come prepared to participate!
Tuesday, October 17, 2023 / 02:45 PM - 03:30 PM EDT
Vivek Swaminathan, VP, Team Manager, Gartner
Midsize enterprises struggle to govern digital initiatives and fall into familiar siloes to get work done. Join this lightly facilitated discussion and be prepared to share best practices with your peers on sharing digital leadership responsibility.
Tuesday, October 17, 2023 / 02:45 PM - 03:30 PM EDT
Rita Sallam, Distinguished VP Analyst, Gartner
Generative AI will permeate most jobs and industries through existing enterprise, and productivity applications and specialized applications built on domain- and industry-large language models. However, realizing the expected value will depend on building user adoption through upskilling, job reimagining and demonstrating trust. Bring your questions, and learn from those posed by your peers, on how to build adoption of generative AI.
Tuesday, October 17, 2023 / 02:45 PM - 03:30 PM EDT
Shawn Murphy, Sr Director Analyst, Gartner
Leading organizational change is one of the hardest leadership challenges CIOs face. Bring your questions to this interactive session, and learn from those posed by your peers, as we discuss how to successfully lead organizational change, including overcoming change resistance, developing tactics to counter change fatigue and maintaining momentum of the organizational change effort.
Tuesday, October 17, 2023 / 02:45 PM - 03:45 PM EDT
Michael Silver, VP Analyst, Gartner
For many organizations, Microsoft is one of the largest spend IT vendors and is used by most organizations. As Microsoft is continually changing terms, products, and pricing, customers find contract negotiations and renewals challenging. This interactive clinic will provide advice on the major licensing changes, how to create leverage and how to plan effectively for Enterprise Agreement renewals.
Tuesday, October 17, 2023 / 02:45 PM - 03:45 PM EDT
Christopher Dixon, Sr Principal Analyst, Gartner
This session will cover what IT leaders need to know when entering contract negotiations with ServiceNow: understand the vendor's strategy, prepare for its negotiation tactics, and how to develop a negotiation strategy.
Tuesday, October 17, 2023 / 04:45 PM - 05:15 PM EDT
David Smith, Distinguished VP Analyst, Gartner
Not all cloud journeys are the same but there are similarities. A business-driven strategy coupled with a pragmatic adoption/migration plan are critical. But knowing where you are and where you are headed is critical to success. Journeys range from infrastructure replacement to digital transformation with many others in between.
Wednesday, October 18, 2023 / 09:00 AM - 09:45 AM EDT
Earvin “Magic” Johnson, Leader, Basketball Legend, and Successful Entrepreneur,
Tina Nunno, Distinguished VP Analyst, Gartner
After a 12-year NBA career with the Los Angeles Lakers, Magic Johnson left the basketball court for the boardroom. Johnson parlayed the skills he acquired on the court into a winning formula for his successful business partnerships including Starbucks, Sony Theaters and TGI Friday's. He has redefined himself as a businessman committed to bringing local growth and financial empowerment to urban and suburban neighborhoods by developing entertainment complexes, restaurants and retail centers. Join us as Magic shares stories from his incredible career and the philosophies that drive his success.
Wednesday, October 18, 2023 / 10:30 AM - 11:00 AM EDT
Yefim Natis, Distinguished VP Analyst, Gartner
Composability promises the business modern agility, resilience, adaptability and growth. A composable mindset can help CIOs target their investments to accelerate innovation and build confidence in businesses facing future disruptions. In this presentation, learn the business drivers, the best practices, the early steps forward and the key milestones on the roadmap to the agility of the leading digital business.
Wednesday, October 18, 2023 / 10:30 AM - 11:00 AM EDT
Chirag Dekate, VP Analyst, Gartner
Evolving from AI pilots/POCs to production is challenging. Gartner has identified three design patterns proven to work in early AI pioneers, providing reference templates for organizations seeking to accelerate the deployment of AI products.
Wednesday, October 18, 2023 / 10:30 AM - 11:15 AM EDT
William Maurer, VP Analyst, Gartner
A majority of midsize enterprise (MSE) CEOs and senior business executives believe inflation will be both significant and persistent for at least the next two to three years. Join this lightly facilitated discussion to share your perspectives on inflation and what adjustments you and your peers are making from a technical, organizational and business standpoint.
Wednesday, October 18, 2023 / 10:30 AM - 11:15 AM EDT
Robert Maloney, VP, Executive Partner, Gartner
Stephen Lefebvre, VP, Executive Partner, Gartner
Join your peers in this roundtable discussion to examine the top skill requirements and top return-to-office strategies being employed to stay ahead of the talent race. We'll discuss the abilities required for success in the technology industry and offer tips on how to acquire them. Because they are informal, roundtable talks let you unwind, share your experiences, and pick the brains of your colleagues. Come prepared to participate!
Wednesday, October 18, 2023 / 10:30 AM - 11:15 AM EDT
Jason Wong, Distinguished VP Analyst, Gartner
Total experience (TX) is a strategy of connecting customer experience, employee experience, user experience and multiexperience disciplines to achieve superior shared outcomes. How can you apply TX to your critical digital initiatives? What are common opportunities to explore TX? Who should be part of TX strategy work? Bring your questions, and learn from those asked by your peers, on getting started with TX.
Wednesday, October 18, 2023 / 10:30 AM - 11:15 AM EDT
Julie Slezak, Executive Partner, Domains, Gartner
John Baker, VP, Executive Partner, Gartner
Join us to discuss the challenges of leveraging generative AI in the public sector. Learn about example use cases from your peers, and discuss the unique challenges of governing this emerging technology in public. Roundtable discussions are informal, allowing you to relax, share your experiences and learn from your peers. Come prepared to participate!
Wednesday, October 18, 2023 / 10:30 AM - 11:15 AM EDT
Terry Criscione, VP, Executive Partner, Gartner
David Bruce, Executive Partner, Gartner
Cultivating innovation that drives business value is a critical CIO priority. Join this facilitated discussion on different ways to approach innovation. Learn what your peers are doing to make it work for their enterprise and what challenges they face. Roundtable discussions are informal, allowing you to relax, share your experiences and learn from your peers. Come prepared to participate!
Wednesday, October 18, 2023 / 10:30 AM - 11:15 AM EDT
Albert Gauthier, Sr Director Analyst, Gartner
This session will help clients with current challenges in identity management and governance. Managing multicloud, hybrid IAM architectures with multi factor authentication (MFA), zero trust and single sign-on (SSO) while maintaining homogenous privilege accounts and role based access controls will be discussed.
Wednesday, October 18, 2023 / 10:30 AM - 11:15 AM EDT
Dean Doige, Sr Executive Partner, Gartner
David Kelley, Sr Executive Partner, Gartner
While the economy is challenging and budgets are being squeezed, organizations continue to press ahead investing in digital transformation. Come and share the strategies, opportunities, and obstacles you have encountered with your digital investments. Roundtable discussions are lightly facilitated and informal, allowing you to relax, share your experiences and learn from your peers. Come prepared to participate!
Wednesday, October 18, 2023 / 10:30 AM - 11:30 AM EDT
James Smith, Sr Director, Advisory, Gartner
This clinic is an interactive session that will walk through how to use 10 powerful negotiation tips, tactics, and tricks (the “TTTs”) as an integral part of the negotiation planning process. These 10 TTTs can serve as your negotiation playbook for all major technology negotiations for cost optimization and risk mitigation. Attendees will receive ready-to-use templates and checklists to put these 10 TTTs in action in their organizations.
Wednesday, October 18, 2023 / 10:30 AM - 11:30 AM EDT
Tobi Bet, Sr Director Analyst, Gartner
This presentation highlights the differences as well as best practices for negotiations today in cloud-based contracting as compared to traditional IT contracts.
Wednesday, October 18, 2023 / 10:30 AM - 11:30 AM EDT
Dawn Hubbard, Director, Advisory, Gartner
Workday's go-to-market practices continue to puzzle even the most experienced negotiators. In this clinic session, we will take a deep dive into Workday's go-to-market strategy, review key contracting terms to negotiate in a Workday deal and reveal how to build and/or create leverage in order to gain modifications and achieve an effective SaaS deal with Workday.
Wednesday, October 18, 2023 / 12:30 PM - 01:00 PM EDT
Bill Blosen, Sr Director Analyst, Gartner
Product teams often use a disjointed collection of tools and struggle to navigate increasingly complex architectural choices and security requirements. Software engineering leaders must kickstart platform engineering to improve the developer experience and accelerate value delivery. We will describe this Gartner key strategic technology trend and give pragmatic steps to implement it in your organization.
Wednesday, October 18, 2023 / 12:30 PM - 01:00 PM EDT
John Watts, VP Analyst, Gartner
Zero trust is a popular buzzword in the cybersecurity industry, but this is a confusing and misleading term. This presentation demystifies the concept and makes it relatable for everyone. Attendees will understand the origin of zero trust, get answers to some frequently asked questions by Gartner clients and understand how zero trust benefits them.
Wednesday, October 18, 2023 / 12:30 PM - 01:00 PM EDT
Howard Dodd, Sr Director Analyst, Gartner
Hung LeHong, Distinguished VP Analyst, Gartner
We’ve all heard that generative AI can re-code legacy languages into modern code. If so, should CIOs be planning for “The Great Re-Code” that will convert all technical debt into modern IT assets? Legacy IT is far more than just old, unsupported code. Generative AI and other technologies will have to provide many more pathways before CIOs can consider the end of legacy IT. Come join us to explore this future scenario!
Wednesday, October 18, 2023 / 12:30 PM - 01:15 PM EDT
Irving Tyler, Distinguished VP Analyst, Gartner
Highly effective CIOs take action to focus and align their IT teams to the important outcomes of their enterprise. Two methods stand out as the best practice: outcome driven metrics for operational performance and objectives and key results for strategic execution. Bring your questions to this interactive session, and learn from those posed by your peers, as we discuss what you need to adopt both in your enterprise.
Wednesday, October 18, 2023 / 12:30 PM - 01:15 PM EDT
Marcio Weikersheimer, Executive Partner, Gartner
Claudio Chauke, VP, Executive Partner, Gartner
Join this interactive discussion (facilitated in Portuguese) about the opportunities that drive real business impact using generative AI. What sort of talent is required? How should you think about operating models? What are the use cases for success in the Brazilian market? Come prepared to share with your peers.
Wednesday, October 18, 2023 / 12:30 PM - 01:15 PM EDT
Mike Cisek, VP Analyst, Gartner
The size and scale of the midsize enterprise (MSE) environment makes the adoption of infrastructure and use of cloud technologies, vendors and products universally beneficial. In this lightly facilitated interactive discussion, MSE CIOs and technology leaders can share their technology adoption strategies and tactics and the business, technical and operational reason behind their approach.
Wednesday, October 18, 2023 / 12:30 PM - 01:15 PM EDT
Laura Craft, VP Analyst, Gartner
Jeff Cribbs, Distinguished VP Analyst, Gartner
Michael Shanler, Distinguished VP Analyst, Gartner
LLMs like ChatGPT have demonstrated surprising and significant capabilities across industries and are likely to be a standard feature of consumer and enterprise technology experiences in just a few years. Within healthcare and life sciences, LLMs’ achievements in demonstrating medical knowledge, engaging patient questions with empathy and insight, and parsing complex administrative scenarios have been remarkable. Attend this session for a conversation on early insights from this fast-moving space.
Wednesday, October 18, 2023 / 12:30 PM - 01:15 PM EDT
Tori Paulman, Sr Director Analyst, Gartner
In our journey to becoming allies, we often encounter uncomfortable situations that challenge our perspectives and push us to grow. To foster a supportive and inclusive workplace environment, it is crucial that CIOs understand the concepts of allyship, microaggressions, and privilege. Bring your questions to this interactive session, and learn from those posed by your peers, as we discuss allyship and why CIOs need to focus on tangible efforts, rather than simply adopting a performative role.
Wednesday, October 18, 2023 / 12:30 PM - 01:15 PM EDT
Kip Peters, Executive Partner, Domains, Gartner
Glenn Schoonover, Leadership Partner, Gartner
We know that the next cyber event is always just around the corner. You can join your peers in K-12 to talk about the actions you are taking to be prepared for the next incident. Roundtable discussions are facilitated and informal, allowing you to relax, share your experiences and learn from your peers. Come prepared to participate!
Wednesday, October 18, 2023 / 12:30 PM - 01:15 PM EDT
Avivah Litan, Distinguished VP Analyst, Gartner
Bring your questions to this interactive session, and learn from those posed by your peers, as we discuss how to get more value from blockchain, Web3, NFTs and crypto technologies.
Wednesday, October 18, 2023 / 02:15 PM - 02:45 PM EDT
Saikat Ray, VP Analyst, Gartner
Modern application technologies such as low code, RPA, ChatGPT and other AI tools are making it difficult for CIOs to manage enterprise IT data and information systems. In this session, you will learn how to proactively manage these new technology initiatives with IT; track and monitor deployed solutions; and create control points to protect data security and create new norms for segregation of duty.
Wednesday, October 18, 2023 / 02:15 PM - 02:45 PM EDT
Tina Nunno, Distinguished VP Analyst, Gartner
One of the greatest challenges for any executive, including CIOs, is leading up to influence the CEO, and across with other C-level peers. Leadership and decision frameworks can help improve executive influence and accelerate high-quality executive decision making. This session will focus on some of the most powerful leadership frameworks and how CIOs can use them.
Wednesday, October 18, 2023 / 02:15 PM - 02:45 PM EDT
Cesar Lozada, Director Analyst, Gartner
CIOs continue to experience cost pressures due to their geography or global pressures. This session provides new insights into the pitfalls mature organizations avoid and how they optimize their costs more effectively. Select the second file in Conference Materials for quick and easy access to the Gartner Rapid IT Budget Benchmark tool.
Wednesday, October 18, 2023 / 02:15 PM - 03:00 PM EDT
Cynthia Phillips, Sr Director Analyst, Gartner
CIOs, business leaders and strategic portfolio leaders who partner and promote strategic portfolio management (SPM) can adapt their investment strategies at scale. Bring your questions to this interactive session and learn from those posed by your peers as we discuss how a powerful SPM capability enables enterprises to manage investment risk, pivot investments in unstable business climates, and provide solid strategy-to-execution alignment.
Wednesday, October 18, 2023 / 02:15 PM - 03:00 PM EDT
Ben Federlein, VP, Executive Partner, Gartner
Dan Fallon, Sr Executive Partner, Gartner
Manufacturing leaders understand how global events and financial headwinds tested the resiliency of their supply chains. Please join your peers to discuss how you have navigated this volatile environment to create resiliency in your supply chains. Roundtable discussions are facilitated and informal, allowing you to relax, share your experiences and learn from your peers. Come prepared to participate!
Wednesday, October 18, 2023 / 02:15 PM - 03:00 PM EDT
Bob Trotter, Sr Executive Partner, Gartner
Steve Buckridge, VP, Executive Partner, Gartner
Financial Services executives are facing increased disruption from emerging technologies such as generative AI, blockchain, quantum computing and many more. Join your peers for a discussion on reality vs. hype, emerging regulations, consortiums and ecosystems. Roundtable discussions are informal, allowing you to relax, share your experiences and learn from your peers. Come prepared to participate!
Wednesday, October 18, 2023 / 02:15 PM - 03:00 PM EDT
Joseph Provenza, VP Analyst, Gartner
The perception of strategic planning as a complex and time-consuming exercise makes midsize enterprise CIOs respond operationally to business demands. Bring your questions, and learn from those posed by your peers, to this interactive session. Solve your doubts around IT strategic planning, and jump-start the creation of your strategy.
Wednesday, October 18, 2023 / 02:15 PM - 03:00 PM EDT
Jose Ramirez, Director Analyst, Gartner
In today's fiercely competitive job market, acquiring IT skills remains challenging, making it imperative to quickly upskill IT employees. However, learning must be part of the job, not time away from it. Bring your questions to this interactive session, and learn from those posed by your peers, as we discuss how to develop a culture of learning to remain adaptable in the face of talent challenges.
Wednesday, October 18, 2023 / 02:15 PM - 03:00 PM EDT
Lisa Reginaldi, Executive Partner, Domains, Gartner
Marty Schlacter, Executive Partner, Gartner
Zero trust is the biggest transformation in cybersecurity in the federal govt. in decades, but it can be challenging for CIOs, CTOs, CISOs and their staff since it requires “unlearning” 25 years of cybersecurity architecture, philosophies and practices. Join this facilitated discussion and share your zero-trust journey. Roundtable discussions are informal, allowing you to relax, share your experiences and learn from your peers.
Wednesday, October 18, 2023 / 02:15 PM - 03:00 PM EDT
Robert Yanckello, VP Analyst, Gartner
The need to support a resilient and future-proof enterprise requires universities and colleges to adopt a modernization approach that merges dynamic business needs with a dynamic technology architecture and application strategy. Bring your questions to this interactive session and learn from those posed by your peers, on how to address your institution's business needs and deliver new capabilities.
Wednesday, October 18, 2023 / 02:15 PM - 03:15 PM EDT
Dawn Hubbard, Director, Advisory, Gartner
SaaS delivery adoption continues, while many struggle to negotiate balanced contracts. This practical interactive clinic explains how to negotiate an optimal SaaS deal. Attend this session to learn the trends in SaaS contracting, how to identify and control hidden costs and what opportunities or risks lurk within SaaS agreements and how to achieve a more customer friendly deal.
Wednesday, October 18, 2023 / 02:15 PM - 03:15 PM EDT
Aadil Nanji, Director Analyst, Gartner
For many organizations, Microsoft is one of the largest spend IT vendors and is used by most organizations. As Microsoft is continually changing terms, products, and pricing, customers find contract negotiations and renewals challenging. This interactive clinic will provide advice on the major licensing changes, how to create leverage and how to plan effectively for Enterprise Agreement renewals.
Wednesday, October 18, 2023 / 04:15 PM - 04:45 PM EDT
Lane Severson, VP Analyst, Gartner
This data-driven session unveils IT employees’ top drivers of productivity that are not currently being fulfilled. It provides 5 practical CIO actions that boost IT productivity without piling more work and more hours on employees. While the focus is on improving IT employee and team productivity, CIOs can also use the blueprint to impact knowledge worker productivity across the enterprise.
Wednesday, October 18, 2023 / 04:15 PM - 04:45 PM EDT
Joanne Kopcho, VP Analyst, Gartner
Constantly evolving strategic priorities requires CIOs to balance execution across the IT and enterprise operating models. To leverage execution success, CIOs need to understand dependencies between operating models, clarify capabilities and influence engagement. This session will help all leaders understand how these operating models connect to orchestrate operational success.
Wednesday, October 18, 2023 / 04:15 PM - 05:00 PM EDT
Christian Anschuetz, VP, Executive Partner, Gartner
Beyond the media hype, CIOs need to know how AI factors into business value, risk, talent, and investment priorities and what is on the horizon. In this fast-evolving space, what have you done to help your organization? Roundtable discussions are lightly facilitated and informal, allowing you to relax, share your experiences and learn from your peers. Come prepared to participate!
Wednesday, October 18, 2023 / 04:15 PM - 05:00 PM EDT
David Smith, Distinguished VP Analyst, Gartner
New concepts, such as cloud-native and multicloud, are increasingly showing up as principles in organizations’ cloud strategies. They can be instrumental in unlocking the power of the cloud but can also further confuse IT leaders. Bring your questions to this interactive session and learn from those posed by your peers as we examine their role in formulating pragmatic cloud strategies.
Wednesday, October 18, 2023 / 04:15 PM - 05:00 PM EDT
Elaine Hicks, Sr Executive Partner, Gartner
William Snyder, Sr Executive Partner, Domains, Gartner
Join this facilitated discussion on the successful steps and techniques CIOs can take to develop services that enhance the revenue and/or mission of their organizations. These include understanding business contexts, product orientation, delivery agility and business metrics. Roundtable discussions are informal, allowing you to relax, share your experiences and learn from your peers. Come prepared to participate!
Wednesday, October 18, 2023 / 04:15 PM - 05:00 PM EDT
Brandon Germer, Sr Director Analyst, Gartner
Between 15 to 20% of the world's population is neurodivergent. Attracting and integrating neurodiverse talent can help executive leaders find talent with key skills, improve retention and maximize the productivity and innovation of their teams. Join this session to learn and discuss how to build neurodiversity inclusion to maximize your most valuable business outcomes.
Wednesday, October 18, 2023 / 04:15 PM - 05:00 PM EDT
Denise McCurdy, Executive Partner, Gartner
Tina Nunno, Distinguished VP Analyst, Gartner
Over the past few years, board opportunities for women, as well as for underrepresented minorities and younger people, have increased. Join in the conversation and hear proven approaches to exploring opportunities that could jump-start your efforts that lead to board membership.
Wednesday, October 18, 2023 / 04:15 PM - 05:00 PM EDT
Robert Naegle, VP Analyst, Gartner
This session will explore the concept of strategic cost optimization, what it is and how it is different that reactive cost cutting. We will discuss building a proactive approach to cost reduction, resource optimization and value-based investment. Bring your questions about best practices, available research and supporting tools that can help CIOs and their teams strategically optimize technology spend.
Wednesday, October 18, 2023 / 04:15 PM - 05:00 PM EDT
Kristin Root, Sr Executive Partner, Gartner
Olivier Erhard, VP, Team Manager, Gartner
How have you transformed the store experience to meet the demands of unified commerce? Join this facilitated discussion focused on the unified commerce journey and how you and your peers have delivered technology, people and process to meet that challenge. Roundtable discussions are informal, allowing you to relax, share your experiences and learn from your peers. Come prepared to participate!
Wednesday, October 18, 2023 / 04:15 PM - 05:00 PM EDT
Van Baker, VP Analyst, Gartner
ChatGPT has captured the imagination of the enterprise and while it offers significant potential benefits to the business, it also presents some risks that can damage the business. This caveat also applies to other generative AI services. Bring your questions to this interactive session, and learn from those posed by your peers, for an understanding of how to utilize these services to gain maximum advantage while minimizing risks.
Wednesday, October 18, 2023 / 04:15 PM - 05:15 PM EDT
James Smith, Sr Director, Advisory, Gartner
SaaS delivery adoption continues, while many struggle to negotiate balanced contracts. This practical interactive clinic explains how to negotiate an optimal SaaS deal. Attend this session to learn the trends in SaaS contracting, how to identify and control hidden costs and what opportunities or risks lurk within SaaS agreements and how to achieve a more customer friendly deal.
Wednesday, October 18, 2023 / 05:15 PM - 05:45 PM EDT
Christie Struckman, VP Analyst, Gartner
Many CIOs continue to struggle to make culture change happen within their organizations. This session will share three case studies of clients that have used Gartner's 5 Steps for Culture Change model. These clients have successfully driven culture change in their organizations, and the session will cover common challenges and best practices.
Wednesday, October 18, 2023 / 05:15 PM - 05:45 PM EDT
Kristin Mettraux, VP, Research, Gartner
Digital initiatives stall when there is unclear leadership or ineffective checks and balances. As CIOs at midsize enterprises are expected to work closely with the executive suite, it is important to understand where and how to best allocate their resources. Join this breakout to review MSE benchmarks and best practices on digital leadership.
Thursday, October 19, 2023 / 09:00 AM - 09:45 AM EDT
Taryn Southern, Award-winning Artist, Storyteller and Strategist,
Pioneering content creator and AI artist Taryn Southern has worked at the intersection of technology and storytelling for more than a decade. Her collaborations with AI include composing chart-topping pop songs, bringing historical photos to life, producing her own digital video clone, even optimizing her health after a harrowing health diagnosis. In this session, Taryn shares how AI can be used to inspire creativity and personal transformation in your business - and life.
Thursday, October 19, 2023 / 10:30 AM - 11:00 AM EDT
Christie Struckman, VP Analyst, Gartner
CIOs are adopting OKRs to achieve strategic focus and alignment. Technology implementation and execution require a coordinated effort between IT teams and business capability teams, and between central and distributed IT teams across the enterprise. CIOs who leverage OKRs ensure successful engagement and co-development of actions between their IT teams and the right business capability teams.
Thursday, October 19, 2023 / 10:30 AM - 11:00 AM EDT
Donna Scott, Distinguished VP Analyst, Gartner
According to Gartner’s 2023 board of directors survey, 89% of boards see digital as implicit to growth strategies, yet just 19% have seen progress toward their digital transformation goals. The enterprise lacks agility and speed in its management capabilities such as strategy, governance, program management, product management, and multidisciplinary delivery. This session will explore how CIOs can move digital transformation forward by applying agile principles across the enterprise.
Thursday, October 19, 2023 / 10:30 AM - 11:00 AM EDT
Avivah Litan, Distinguished VP Analyst, Gartner
The pervasive adoption of ChatGPT woke us up to the urgent need to tackle AI risks and security head-on.
AI compromises — whether benign or malicious — lead to organizational harm and losses, such as theft of intellectual property, or compromise of sensitive data. Gartner presents a framework for managing AI trust, risk and security, including new processes and tools required to mitigate potential harm.
Thursday, October 19, 2023 / 10:30 AM - 11:00 AM EDT
Yefim Natis, Distinguished VP Analyst, Gartner
The experience of recent business disruptions and the relentlessly increasing pace of business change spurred a wave of CIO initiatives for the platform and business modernization. The platforms and the applications are reviewed, and their architecture revisited with an eye on greater agility. In this presentation learn how the CIOs' modernization initiatives lead their organizations to democratize, build composable, and decide in real-time.
Thursday, October 19, 2023 / 10:30 AM - 11:00 AM EDT
Peter Skyttegaard, VP Analyst, Gartner
A common reaction to times of disruption and uncertainty is to pause innovation initiatives, in particular reducing efforts in innovation labs. Actually, a well-organized innovation lab can become a critical ingredient to survive and thrive, as it reveals new opportunities to generate business success. In this session, we will discuss the key steps of building an innovation lab, through an effective operating model, along with real-time examples of an organization that has successfully leveraged them to be prepared for uncertainties.
Thursday, October 19, 2023 / 10:30 AM - 11:00 AM EDT
Jason Wong, Distinguished VP Analyst, Gartner
More and more business technologists are building critical digital capabilities, yet most organizations don't have a formal approach to managing and cultivating their talent. CIOs must lead their business partners in organizing and fostering an internal marketplace that effectively trains and allocates business technologist talent to maximize their potential.
Thursday, October 19, 2023 / 10:30 AM - 11:15 AM EDT
Elaine Hicks, Sr Executive Partner, Gartner
William Snyder, Sr Executive Partner, Domains, Gartner
Join this facilitated discussion on the successful steps and techniques CIOs can take to develop services that enhance the revenue and/or mission of their organizations. These include understanding business contexts, product orientation, delivery agility and business metrics. Roundtable discussions are informal, allowing you to relax, share your experiences and learn from your peers. Come prepared to participate!
Thursday, October 19, 2023 / 10:30 AM - 11:15 AM EDT
Shawn Murphy, Sr Director Analyst, Gartner
Return-to-office mandates are increasingly more common. CIOs are seeking solutions to navigate a likely unpopular decision. Bring your questions to this facilitated, interactive session, and learn from those posed by your peers as we discuss how to design a return-to-office strategy that satisfies the organization, employees and managers and teams.
Thursday, October 19, 2023 / 10:30 AM - 11:15 AM EDT
Jonathan Lyon, VP, Executive Partner, Gartner
Jim Griffith, VP, Executive Partner, Gartner
Healthcare providers and payers share a common goal of promoting wellness and improving the lives and health of every patient and member they serve. Join this interactive discussion to explore the potential for emerging technologies, and the promise of generative AI, to improve the total experience for our patients, members, caregivers and associates. Roundtable discussions are informal, allowing you to relax, share your experiences and learn from your peers. Come prepared to participate!
Thursday, October 19, 2023 / 10:30 AM - 11:15 AM EDT
Mike Cisek, VP Analyst, Gartner
CIOs must intentionally influence infrastructure, operations and cloud environments to execute their vision for modernization. Bring your questions to this interactive session, and learn from those posed by your MSE peers, for creating a holistic forward-looking strategy focused on organizational requirements that decreases risk and maximizes investments and change.
Thursday, October 19, 2023 / 10:30 AM - 11:15 AM EDT
Wellington Holbrook, Sr Director Analyst, Gartner
Generative AI use cases in banking and insurance are on the rise. From selecting the next best action to preventing financial crimes to client segmentation, banking and insurance CIOs are aware of the power of generative AI to transform operations. This session will enable you to pose questions on generative AI in financial services to a Gartner expert and get practical answers to shape your exploration and adoption of generative AI.
Thursday, October 19, 2023 / 10:30 AM - 11:15 AM EDT
Daniel Sanchez Reina, VP Analyst, Gartner
CIOs do the wrong thing typically when it comes to reducing anxieties about Gen AI. They double down on the impacts of Gen AI, relying on their ability to reduce anxieties through their words, that is, through logical reasoning. That only multiplies the anxieties because anxieties lie in the emotional field, not in the logical one. Moreover, CIOs cannot offer any kind of certainty, just opinions or hypothesis or rough estimations. Join this session to know more.
Thursday, October 19, 2023 / 10:30 AM - 11:15 AM EDT
Zeyad Azem, Executive Partner, Domains, Gartner
Jeffery DePasquale, VP, Executive Partner, Gartner
Scott Mairs, Sr Executive Partner, Gartner
Jeff Bergeron, Sr Executive Partner, Gartner
Generative AI has captured the attention and imagination of many IT leaders. As we move past the stage of understanding AI, we're determining how and where to leverage it. Join your peers to learn and share what is realistic, what has worked, what has not, the risks of the technology and what you are doing to govern it. Roundtable discussions are informal, allowing you to relax, share your experiences and learn from your peers. Come prepared to participate!
Thursday, October 19, 2023 / 10:30 AM - 11:15 AM EDT
Julie Slezak, Executive Partner, Domains, Gartner
John Baker, VP, Executive Partner, Gartner
Join us to discuss the challenges of leveraging generative AI in the public sector. Learn about example use cases from your peers, and discuss the unique challenges of governing this emerging technology in public. Roundtable discussions are informal, allowing you to relax, share your experiences and learn from your peers. Come prepared to participate!
Thursday, October 19, 2023 / 10:30 AM - 11:30 AM EDT
Dolores Ianni, VP, Advisory, Gartner
Cloud infrastructure and platform services contract negotiation involve substantial opportunities and risks. While the negotiation fundamentals are similar, each cloud vendor has specific commercials that clients need to fully understand. In this interactive clinic, we will review the critical steps for negotiations, vendor differences and similarities to be aware of when negotiating to achieve the most optimal contract.
Thursday, October 19, 2023 / 10:30 AM - 11:30 AM EDT
Hannah Decker, Director Analyst, Gartner
Salesforce has become one of the largest vendors in the application ecosystem, with increasing product offerings and a broad array of subscription options. This interactive clinic will provide attendees with strategies and tactics to negotiate the best deal and mitigate risks when contracting with Salesforce.
Thursday, October 19, 2023 / 12:45 PM - 01:15 PM EDT
Robert Naegle, VP Analyst, Gartner
Business value metrics can feel impossible to define and harder to quantify. This session will explore six universal measures of value, how to build them, and how they can enhance and expand your IT and/or digital business value narrative.
Thursday, October 19, 2023 / 12:45 PM - 01:15 PM EDT
Cesar Lozada, Director Analyst, Gartner
Benchmarking your digital execution KPIs against industry peers provides an objective fact base to gauge competitive position, and to identify and launch initiatives that can be quantified and optimized. Learn how to continuously optimize and improve IT operations and digital platforms in order to achieve your strategic digital priorities. Ready to quickly benchmark your digital execution against industry peers? Answer 5 KPI questions via the Rapid Digital Execution Scorecard for immediate results. Open the second PDF and click the blue Launch button to get started.
Thursday, October 19, 2023 / 02:00 PM - 02:30 PM EDT
Mark Beyer, Distinguished VP Analyst, Gartner
Data mesh is touted as the next-generation data management architecture based on domain-driven, distributed data management. Data fabric, on the other hand, does not believe in rip-and-replace and looks to utilize existing data management infrastructure. Organizations looking to evaluate either data fabric or mesh need practical guidance on the subject.
Thursday, October 19, 2023 / 02:00 PM - 02:45 PM EDT
Brandon Dunlap, Sr Executive Partner, Domains, Gartner
John Baker, VP, Executive Partner, Gartner
Beyond the media hype, CIOs need to know how AI factors into business value, risk, talent, and investment priorities and what is on the horizon. In this fast-evolving space, what have you done to help your organization? Roundtable discussions are lightly facilitated and informal, allowing you to relax, share your experiences and learn from your peers. Come prepared to participate!
Thursday, October 19, 2023 / 02:00 PM - 02:45 PM EDT
Sandeep Unni, Sr Director Analyst, Gartner
How can retailers create profitable unified experiences that traverse online and offline channels? Bring your questions to this interactive session where we'll discuss top practices to help retailers target front end customer processes for a unified experience, prioritize a customer-centric merchandising approach and improve collaboration to foster real-time data sharing.
Thursday, October 19, 2023 / 02:00 PM - 02:45 PM EDT
Joseph Provenza, VP Analyst, Gartner
Bring your questions, and learn from those posed by your peers, to this interactive session on data and analytics governance within a midsize enterprise. We'll discuss starting from business outcomes (opportunity, efficiency or risk), managing by exception, and getting the business executive who is most interested in D&A to support the governance initiative.
Thursday, October 19, 2023 / 02:00 PM - 02:45 PM EDT
Ed Anderson, Distinguished VP Analyst, Gartner
Chet Geschickter, VP Analyst, Gartner
The process of identifying, collecting, analyzing and reporting ESG data can be complicated. There are many vendors and service providers offering ESG solutions today, but what is the best process for selecting the solution that will work best for your needs? Bring your questions to this interactive session, and learn from those posed by your peers, as we explore how to select ESG solutions that will work best for your environment.
Thursday, October 19, 2023 / 02:00 PM - 02:45 PM EDT
Izella Dornell, VP, Executive Partner, Gartner
Denise McCurdy, Executive Partner, Gartner
In the workplace, conflict causes a massive degree of frustration, pain, discomfort, sadness as well as anger. It is a normal life aspect but how do you address it, especially in a professional environment? This session will explore how to resolve and manage these challenges in an effective manner.
Thursday, October 19, 2023 / 02:00 PM - 02:45 PM EDT
Rich McAvey, Distinguished VP Analyst, Gartner
Strategic success in the oil and gas industry depends on flexible business models built on top of adaptable yet efficient IT. Bring your questions to this interactive session and learn from those posed by your peers as we explore the what, where and how of future IT operating models.
Thursday, October 19, 2023 / 02:45 PM - 03:15 PM EDT
Ramke Ramakrishnan, Sr Director Analyst, Gartner
This session will explore a strategic roadmap and approach for becoming a successful data-driven enterprise with principles, patterns, and best practices of data engineering to provide visible value to organizations.