Agenda
Monday, October 16, 2023 / 07:30 AM - 08:30 AM EDT
Welcome to the conference! Start making new connections right away with your industry peers while you enjoy breakfast.
Dolphin Meal Pavilion:
Tables will be set aside for Banking/Finance and Insurance.
Swan Meal Pavilion:
Tables will be set aside for Healthcare Providers, Healthcare Payers, Life Sciences and Manufacturing.
Yacht & Beach Meal Pavilion:
Tables will be set aside for Oil & Gas, Utilities, Higher Education, K-12 Education and Retail.
Select yours and join the conversation! (Please note that space is limited, and participation will be first come, first served.)
For an overview of the Industry Table locations by day, please click [HERE](https://emtemp.gcom.cloud/ngw/eventassets/attendees-navigator/guide/sym33inb.pdf).
Monday, October 16, 2023 / 11:30 AM - 12:15 PM EDT
Pinkaj Klokkenga, Executive Partner, Gartner
Scott Mairs, Sr Executive Partner, Gartner
Culture is the most frequently mentioned obstacle to scaling a digital business, and financial services can be more rigid than most. Join your peers to discuss the why, what, who and how of building a change culture, and specific measures that have been successful. Roundtable discussions are informal, allowing you to relax, share your experiences and learn from your peers. Come prepared to participate!
Monday, October 16, 2023 / 12:30 PM - 01:15 PM EDT
Join this Peer Meetup to discuss successes and failures in encouraging innovation and creativity to solve problems and drive change. What initiatives have worked for your organization? What has not? And what do you want to try next? Peer Meetups are networking sessions that allow you to connect and share with a small group of your peers, without Gartner facilitation. Please make every effort to attend your Peer Meetup as other attendees will be looking forward to meeting with you.
Tuesday, October 17, 2023 / 07:00 AM - 08:00 AM EDT
Enjoy breakfast and informal networking with your industry peers.
Dolphin Meal Pavilion:
Tables will be set aside for Federal Government, State & Local Government and Insurance.
Swan Meal Pavilion:
Tables will be set aside for Manufacturing and Life Sciences.
Yacht & Beach Meal Pavilion:
Tables will be set aside for Oil & Gas, Utilities, Higher Education, K-12 Education and Retail.
Select yours and join the conversation! (Please note that space is limited, and participation will be first come, first served.)
For an overview of the Industry Table locations by day, please click [HERE](https://emtemp.gcom.cloud/ngw/eventassets/attendees-navigator/guide/sym33inb.pdf).
Tuesday, October 17, 2023 / 07:30 AM - 08:30 AM EDT
Carl Deal, VP, Executive Partner, Gartner
Monique Dumais-Crisope, SVP & Chief Information Officer, Encore Capital Group
James Mitcheson, Chief Architect and Executive Vice President, Citizens Financial Group
Todd Mazza, Chief Technology Officer, FM Global
Today, financial services organizations and technology leaders are facing ever increasing challenges in navigating turbulent times. Go beyond just surviving to placing strategic bets and evolving key capabilities that accelerate out of the turbulence and to successful business outcomes. Hear from a panel of peer CIO’s on how they are attacking today’s challenges.
Tuesday, October 17, 2023 / 10:30 AM - 10:50 AM EDT
Moutusi Sau, VP, Team Manager, Gartner
This session will unpack Gartner's digital banking hype cycle to explain the key trends and themes associated with these technologies.
Tuesday, October 17, 2023 / 10:30 AM - 11:15 AM EDT
Join this Peer Meetup and share how you're telling or updating the 'story' of your IT strategy so business stakeholders better understand IT contributions to real business success and outcomes. Peer Meetups are networking sessions that allow you to connect and share with a small group of your peers, without Gartner facilitation. Please make every effort to attend your Peer Meetup as other attendees will be looking forward to meeting with you.
Tuesday, October 17, 2023 / 02:45 PM - 03:15 PM EDT
Benjamin Seesel, VP, Advisory, Gartner
Evolving competitive dynamics are pressuring banks to adjust to ever-changing business models and new operating realities. At the same time, macroeconomic forces and the recent banking failures are pressuring firms to maintain profitability and generate sustainable growth. This session will explore the banking business model of the future and discuss how banks can reinvent their business models sustainably and cost-effectively.
Tuesday, October 17, 2023 / 02:45 PM - 03:30 PM EDT
Join this Peer Meetup and share what’s driving the reactive and proactive security discussions in your organization. What is the most urgent, and what is the most effective? Peer Meetups are networking sessions that allow you to connect and share with a small group of your peers, without Gartner facilitation. Please make every effort to attend your Peer Meetup as other attendees will be looking forward to meeting with you.
Tuesday, October 17, 2023 / 04:45 PM - 05:30 PM EDT
Culture hackers often generate a lot more concrete change in less time than those focused on big transformations. Join this Peer Meetup and share the hacks you are using, or that you think you could use, to spark the culture change you need. Peer Meetups are networking sessions that allow you to connect and share with a small group of your peers, without Gartner facilitation. Please make every effort to attend your Peer Meetup as other attendees will be looking forward to meeting with you.
Wednesday, October 18, 2023 / 07:00 AM - 08:00 AM EDT
Enjoy breakfast and informal networking with your industry peers.
Dolphin Meal Pavilion:
Tables will be set aside for Federal Government, State & Local Government, Banking/Finance and Insurance.
Swan Meal Pavilion:
Tables will be set aside for Healthcare Providers, Healthcare Payers and Manufacturing .
Yacht & Beach Meal Pavilion:
Tables will be set aside for Oil & Gas, Utilities and Retail.
Select yours and join the conversation! (Please note that space is limited, and participation will be first come, first served.)
For an overview of the Industry Table locations by day, please click [HERE](https://emtemp.gcom.cloud/ngw/eventassets/attendees-navigator/guide/sym33inb.pdf).
Wednesday, October 18, 2023 / 10:30 AM - 11:15 AM EDT
Join this Peer Meetup and share what’s driving the reactive and proactive security discussions in your organization. What is the most urgent, and what is the most effective? Peer Meetups are networking sessions that allow you to connect and share with a small group of your peers, without Gartner facilitation. Please make every effort to attend your Peer Meetup as other attendees will be looking forward to meeting with you.
Wednesday, October 18, 2023 / 02:15 PM - 03:00 PM EDT
Bob Trotter, Sr Executive Partner, Gartner
Steve Buckridge, VP, Executive Partner, Gartner
Financial Services executives are facing increased disruption from emerging technologies such as generative AI, blockchain, quantum computing and many more. Join your peers for a discussion on reality vs. hype, emerging regulations, consortiums and ecosystems. Roundtable discussions are informal, allowing you to relax, share your experiences and learn from your peers. Come prepared to participate!
Wednesday, October 18, 2023 / 04:15 PM - 04:45 PM EDT
Moutusi Sau, VP, Team Manager, Gartner
ChatGPT, Google Bard and other large language models have ushered in a new era and interest is skyrocketing. Banks are at the forefront of adoption, investigating a wide array of applications for generative-AI-enabled tools. But questions abound for banks, especially when it comes to privacy, risk, and internal policies around GenAI tool usage. This session will explore how banks can shape a differentiated, revenue-generating GenAI strategy and how to accelerate enterprise adoption.
Wednesday, October 18, 2023 / 05:15 PM - 05:45 PM EDT
Wellington Holbrook, Sr Director Analyst, Gartner
Technologies impacting banking are moving at a blistering pace, from generative AI to web3. But the majority of innovation projects are not ultimately adopted by business stakeholders. This session provides the most compelling examples of innovation in banking that boost revenue growth and help customers and communities, and guidance on controllable levers for the CIO to boost the adoption of innovative new products by business partners.
Thursday, October 19, 2023 / 07:00 AM - 08:00 AM EDT
Enjoy breakfast and informal networking with your industry peers.
Dolphin Meal Pavilion:
Tables will be set aside for Federal Government, State & Local Government, Banking/Finance and Insurance.
Swan Meal Pavilion:
Tables will be set aside for Healthcare Providers, Healthcare Payers, Life Sciences and Manufacturing.
Yacht & Beach Meal Pavilion:
Tables will be set aside for Oil & Gas, Utilities, Higher Education, K-12 Education and Retail.
Select yours and join the conversation! (Please note that space is limited, and participation will be first come, first served.)
For an overview of the Industry Table locations by day, please click [HERE](https://emtemp.gcom.cloud/ngw/eventassets/attendees-navigator/guide/sym33inb.pdf).
Thursday, October 19, 2023 / 10:30 AM - 11:15 AM EDT
Wellington Holbrook, Sr Director Analyst, Gartner
Generative AI use cases in banking and insurance are on the rise. From selecting the next best action to preventing financial crimes to client segmentation, banking and insurance CIOs are aware of the power of generative AI to transform operations. This session will enable you to pose questions on generative AI in financial services to a Gartner expert and get practical answers to shape your exploration and adoption of generative AI.
Monday, October 16, 2023 / 07:30 AM - 08:30 AM EDT
Welcome to the conference! Start making new connections right away with your industry peers while you enjoy breakfast.
Dolphin Meal Pavilion:
Tables will be set aside for Banking/Finance and Insurance.
Swan Meal Pavilion:
Tables will be set aside for Healthcare Providers, Healthcare Payers, Life Sciences and Manufacturing.
Yacht & Beach Meal Pavilion:
Tables will be set aside for Oil & Gas, Utilities, Higher Education, K-12 Education and Retail.
Select yours and join the conversation! (Please note that space is limited, and participation will be first come, first served.)
For an overview of the Industry Table locations by day, please click [HERE](https://emtemp.gcom.cloud/ngw/eventassets/attendees-navigator/guide/sym33inb.pdf).
Monday, October 16, 2023 / 11:30 AM - 12:15 PM EDT
Join this Peer Meetup to discuss the trials, experiments, and hypotheses of creating new value in Education through IT. Where have you succeeded in creating value? Where would you like to go next? Peer Meetups are networking sessions that allow you to connect and share with a small group of your peers, without Gartner facilitation. Please make every effort to attend your Peer Meetup as other attendees will be looking forward to meeting with you.
Monday, October 16, 2023 / 12:30 PM - 01:30 PM EDT
Marlena Brown, Sr Director Analyst, Gartner
Susan Grajek, Vice President, EDUCAUSE
Mark McCormack, Senior Director of Research & Insights, EDUCAUSE
EDUCAUSE research demonstrates that students want flexibility in their learning experiences and AI may be able to help. Technology leaders are focused on their institutions’ financial challenges and on safeguarding their data, which could constrain the adoption of AI-driven technologies. Join us as we highlight strategies for investing in student flexibility while also strengthening data and financial foundations. We will share examples of higher education’s incorporation of AI and its contributions to students’ and institutions’ success.
Tuesday, October 17, 2023 / 07:00 AM - 08:00 AM EDT
Enjoy breakfast and informal networking with your industry peers.
Dolphin Meal Pavilion:
Tables will be set aside for Federal Government, State & Local Government and Insurance.
Swan Meal Pavilion:
Tables will be set aside for Manufacturing and Life Sciences.
Yacht & Beach Meal Pavilion:
Tables will be set aside for Oil & Gas, Utilities, Higher Education, K-12 Education and Retail.
Select yours and join the conversation! (Please note that space is limited, and participation will be first come, first served.)
For an overview of the Industry Table locations by day, please click [HERE](https://emtemp.gcom.cloud/ngw/eventassets/attendees-navigator/guide/sym33inb.pdf).
Tuesday, October 17, 2023 / 10:30 AM - 10:50 AM EDT
Marlena Brown, Sr Director Analyst, Gartner
Challenges are evolving rapidly as a new era of innovation emerges for education CIOs. It raises the expectations of CIOs to demonstrate ways they can contribute to their institutions' broader missions of education and research and create opportunities for a competitive advantage. The session will review the Hype Cycle for Higher Education 2023, including a deeper exploration of several key innovation profiles. Attendees will understand how to determine the best technologies to invest in to support their institution's hybrid campus goals.
Tuesday, October 17, 2023 / 01:30 PM - 02:30 PM EDT
Kelly Calhoun Williams, VP Analyst, Gartner
Svetlana Sicular, VP Analyst, Gartner
Keith Krueger, CEO, CoSN – Consortium for School Networking
Join us for this panel discussion as we explore the rapidly growing impact of generative AI in K-12/primary-secondary education. Presented jointly by Gartner and CoSN, we'll discuss what's happening now, what's coming next and how we need to prepare for this new future.
Tuesday, October 17, 2023 / 02:45 PM - 03:15 PM EDT
Robert Yanckello, VP Analyst, Gartner
Ongoing disruption has led to many challenges throughout the higher education sector but the impact of technology on learning, engagement and delivery has never been more optimistic. Higher education CIOs face a complex web of possibilities, technologies and practices. Join this session to explore Gartner's views of the industry in 2035, identify challenges to the sector for 2024 and to set priorities for near-term institutional actions.
Wednesday, October 18, 2023 / 07:00 AM - 08:00 AM EDT
Enjoy breakfast and informal networking with your industry peers.
Dolphin Meal Pavilion:
Tables will be set aside for Federal Government, State & Local Government, Banking/Finance and Insurance.
Swan Meal Pavilion:
Tables will be set aside for Healthcare Providers, Healthcare Payers and Manufacturing .
Yacht & Beach Meal Pavilion:
Tables will be set aside for Oil & Gas, Utilities and Retail.
Select yours and join the conversation! (Please note that space is limited, and participation will be first come, first served.)
For an overview of the Industry Table locations by day, please click [HERE](https://emtemp.gcom.cloud/ngw/eventassets/attendees-navigator/guide/sym33inb.pdf).
Wednesday, October 18, 2023 / 07:30 AM - 08:30 AM EDT
Liz Reynolds Jordan, VP, Team Manager, Gartner
Joanna Young, Executive Partner, Gartner
Navigating the future of work presents multivariant challenges for CIOs in education, and institution and board leadership have varied understandings of the emerging trends and technologies. Join your peers in K-12 and higher education for an interactive discussion on how CIOs can influence and position their institutions for a future of work model that fuels positive outcomes.
Wednesday, October 18, 2023 / 12:30 PM - 01:15 PM EDT
Kip Peters, Executive Partner, Domains, Gartner
Glenn Schoonover, Leadership Partner, Gartner
We know that the next cyber event is always just around the corner. You can join your peers in K-12 to talk about the actions you are taking to be prepared for the next incident. Roundtable discussions are facilitated and informal, allowing you to relax, share your experiences and learn from your peers. Come prepared to participate!
Wednesday, October 18, 2023 / 02:15 PM - 03:00 PM EDT
Join this Peer Meetup to discuss the trials, experiments, and hypotheses of creating new value in Education through IT. Where have you succeeded in creating value? Where would you like to go next? Peer Meetups are networking sessions that allow you to connect and share with a small group of your peers, without Gartner facilitation. Please make every effort to attend your Peer Meetup as other attendees will be looking forward to meeting with you.
Wednesday, October 18, 2023 / 02:15 PM - 03:00 PM EDT
Robert Yanckello, VP Analyst, Gartner
The need to support a resilient and future-proof enterprise requires universities and colleges to adopt a modernization approach that merges dynamic business needs with a dynamic technology architecture and application strategy. Bring your questions to this interactive session and learn from those posed by your peers, on how to address your institution's business needs and deliver new capabilities.
Wednesday, October 18, 2023 / 04:15 PM - 04:45 PM EDT
Marlena Brown, Sr Director Analyst, Gartner
This session discusses how to implement and measure your higher education IT strategy and ensure delivery against mission-critical business priorities.
Wednesday, October 18, 2023 / 05:15 PM - 05:45 PM EDT
Robert Yanckello, VP Analyst, Gartner
Higher education institutions must prepare a world where AI-fueled information growth consistently outstrips the capacity of individuals to learn. Join this session to explore implications for teaching, learning, knowledge development and institutional strategy.
Thursday, October 19, 2023 / 07:00 AM - 08:00 AM EDT
Enjoy breakfast and informal networking with your industry peers.
Dolphin Meal Pavilion:
Tables will be set aside for Federal Government, State & Local Government, Banking/Finance and Insurance.
Swan Meal Pavilion:
Tables will be set aside for Healthcare Providers, Healthcare Payers, Life Sciences and Manufacturing.
Yacht & Beach Meal Pavilion:
Tables will be set aside for Oil & Gas, Utilities, Higher Education, K-12 Education and Retail.
Select yours and join the conversation! (Please note that space is limited, and participation will be first come, first served.)
For an overview of the Industry Table locations by day, please click [HERE](https://emtemp.gcom.cloud/ngw/eventassets/attendees-navigator/guide/sym33inb.pdf).
Monday, October 16, 2023 / 07:30 AM - 08:30 AM EDT
Welcome to the conference! Start making new connections right away with your industry peers while you enjoy breakfast.
Dolphin Meal Pavilion:
Tables will be set aside for Banking/Finance and Insurance.
Swan Meal Pavilion:
Tables will be set aside for Healthcare Providers, Healthcare Payers, Life Sciences and Manufacturing.
Yacht & Beach Meal Pavilion:
Tables will be set aside for Oil & Gas, Utilities, Higher Education, K-12 Education and Retail.
Select yours and join the conversation! (Please note that space is limited, and participation will be first come, first served.)
For an overview of the Industry Table locations by day, please click [HERE](https://emtemp.gcom.cloud/ngw/eventassets/attendees-navigator/guide/sym33inb.pdf).
Monday, October 16, 2023 / 08:00 AM - 09:00 AM EDT
Lisa Reginaldi, Executive Partner, Domains, Gartner
Welcome to IT Symposium/Xpo! Join your colleagues from the US Federal Civilian Government for breakfast, discussion, and exploration of early lessons learned from ongoing zero trust implementations.
Monday, October 16, 2023 / 08:00 AM - 09:00 AM EDT
Jim Finwick, Executive Partner, Gartner
What will the next generation of digital government look like? Which technologies are poised to transform government services in the next few years, and which ones should you prioritize? Join your peers in state and local government for an interactive discussion about the critical technology disruptions on the horizon and how CIOs should consider their impact on mission priorities.
Monday, October 16, 2023 / 11:30 AM - 11:50 AM EDT
Daniel Snyder, Sr Director Analyst, Gartner
Breaking out of the doldrums of the extreme risk-adverse nature of government is hard but can be thrilling. This session will look at how government CIOs can use Gartner's Hype Cycle to move their organization beyond risk avoidance and into an exciting future.
Monday, October 16, 2023 / 12:30 PM - 01:15 PM EDT
Join this Peer Meetup to share successes, challenges, and ideas for fostering direct connection with your actual customer-- the public-- and not just the proxy of your customer-- the departments you support. Peer Meetups are networking sessions that allow you to connect and share with a small group of your peers, without Gartner facilitation. Please make every effort to attend your Peer Meetup as other attendees will be looking forward to meeting with you.
Monday, October 16, 2023 / 12:30 PM - 01:15 PM EDT
Mi Sou Gray, Executive Partner, Gartner
Rick Holgate, Sr Executive Partner, Gartner
Federal CIOs and IT leaders face conflicting pressures: executives' desires to bring the workforce back to the office and CIOs' intent to present a compelling employee value proposition through work flexibility. Join this interactive session and explore how to navigate this difficult balancing act. Roundtable discussions are informal, allowing you to relax, share your experiences, and learn from your peers. Come prepared to participate!
Monday, October 16, 2023 / 02:45 PM - 03:30 PM EDT
Daniel Snyder, Sr Director Analyst, Gartner
Governments must begin strategizing about emerging AI use cases in areas such as generative AI, AI engineering and synthetic data to avoid the stigma associated with government falling too far behind. Bring your questions about AI to this interactive session and learn from those posed by your peers.
Tuesday, October 17, 2023 / 07:00 AM - 08:00 AM EDT
Enjoy breakfast and informal networking with your industry peers.
Dolphin Meal Pavilion:
Tables will be set aside for Federal Government, State & Local Government and Insurance.
Swan Meal Pavilion:
Tables will be set aside for Manufacturing and Life Sciences.
Yacht & Beach Meal Pavilion:
Tables will be set aside for Oil & Gas, Utilities, Higher Education, K-12 Education and Retail.
Select yours and join the conversation! (Please note that space is limited, and participation will be first come, first served.)
For an overview of the Industry Table locations by day, please click [HERE](https://emtemp.gcom.cloud/ngw/eventassets/attendees-navigator/guide/sym33inb.pdf).
Tuesday, October 17, 2023 / 10:30 AM - 11:15 AM EDT
Join this Peer Meetup to discuss successes and failures in encouraging innovation and creativity to solve problems and drive change. What initiatives have worked for your organization? What has not? And what do you want to try next? Peer Meetups are networking sessions that allow you to connect and share with a small group of your peers, without Gartner facilitation. Please make every effort to attend your Peer Meetup as other attendees will be looking forward to meeting with you.
Tuesday, October 17, 2023 / 12:30 PM - 01:15 PM EDT
Katia Ceará, Executive Partner, Gartner
Jim Finwick, Executive Partner, Gartner
State and local governments are increasing digital citizen services at an unprecedented rate. Digital government efforts often dovetail with single identity initiatives to streamline resident access to services while maintaining privacy, authentication and security. Roundtable discussions are facilitated and informal, allowing you to relax, share your experiences and learn from your peers. Come prepared to participate!
Tuesday, October 17, 2023 / 12:30 PM - 01:15 PM EDT
Tough decisions around finances, staffing, and return to office mandates have impacted the confidence and trust between federal CxO leadership and their teams. Join this conversation with peers to discuss bright spots and challenges of delivering in a demanding environment as you lead through workforce pressures. Peer Meetups are networking sessions that allow you to connect and share with a small group of your peers, without Gartner facilitation. Please make every effort to attend your Peer Meetup as other attendees will be looking forward to meeting with you.
Tuesday, October 17, 2023 / 02:45 PM - 03:15 PM EDT
Dean Lacheca, VP Analyst, Gartner
Digital is no longer a qualifier for how government delivers services. It's distracting. Mission outcomes is all that counts. This session will explore how emerging technologies and practices set the stage for enabling what the future of government looks like and what CIOs need to stop, start and continue to achieve post digital government ambitions.
Tuesday, October 17, 2023 / 02:45 PM - 03:30 PM EDT
Mi Sou Gray, Executive Partner, Gartner
Rick Holgate, Sr Executive Partner, Gartner
Federal CIOs and IT leaders face conflicting pressures: executives' desires to bring the workforce back to the office and CIOs' intent to present a compelling employee value proposition through work flexibility. Join this interactive session and explore how to navigate this difficult balancing act. Roundtable discussions are informal, allowing you to relax, share your experiences, and learn from your peers. Come prepared to participate!
Tuesday, October 17, 2023 / 04:45 PM - 05:15 PM EDT
Todd Kimbriel, VP Analyst, Gartner
Legacy modernization efforts have accelerated substantially within government agencies. During this session we’ll explore the key trends, drivers and considerations for legacy modernization and how to position organizations for successful digital execution into the future.
Wednesday, October 18, 2023 / 07:00 AM - 08:00 AM EDT
Enjoy breakfast and informal networking with your industry peers.
Dolphin Meal Pavilion:
Tables will be set aside for Federal Government, State & Local Government, Banking/Finance and Insurance.
Swan Meal Pavilion:
Tables will be set aside for Healthcare Providers, Healthcare Payers and Manufacturing .
Yacht & Beach Meal Pavilion:
Tables will be set aside for Oil & Gas, Utilities and Retail.
Select yours and join the conversation! (Please note that space is limited, and participation will be first come, first served.)
For an overview of the Industry Table locations by day, please click [HERE](https://emtemp.gcom.cloud/ngw/eventassets/attendees-navigator/guide/sym33inb.pdf).
Wednesday, October 18, 2023 / 10:30 AM - 11:00 AM EDT
Bill Finnerty, VP, Team Manager, Gartner
In a post digital era, governments will operate in an ecosystem orchestrated around citizens’ needs, powered by a superapp architecture. To be successful, CIOs must prepare their organization to both build superapp frameworks and develop minapps available for orchestration as part of superapps.
Wednesday, October 18, 2023 / 02:15 PM - 03:00 PM EDT
The competition for talent is real, especially in the public sector where salary isn't always a lever you can pull. Join this Peer Meetup to discuss how you're competiting in the labor marketplace and attracting fresh talent, especially among younger generations. Peer Meetups are networking sessions that allow you to connect and share with a small group of your peers, without Gartner facilitation. Please make every effort to attend your Peer Meetup as other attendees will be looking forward to meeting with you.
Wednesday, October 18, 2023 / 02:15 PM - 03:00 PM EDT
Lisa Reginaldi, Executive Partner, Domains, Gartner
Marty Schlacter, Executive Partner, Gartner
Zero trust is the biggest transformation in cybersecurity in the federal govt. in decades, but it can be challenging for CIOs, CTOs, CISOs and their staff since it requires “unlearning” 25 years of cybersecurity architecture, philosophies and practices. Join this facilitated discussion and share your zero-trust journey. Roundtable discussions are informal, allowing you to relax, share your experiences and learn from your peers.
Wednesday, October 18, 2023 / 04:15 PM - 04:45 PM EDT
Dean Lacheca, VP Analyst, Gartner
Governments must mature their approach to AI. Getting assurance, ethics and engineering of AI right is essential to any CIOs success with AI, but in government failure can have catastrophic impacts on society. This session will provide the key actions that government CIOs must take to get AI right.
Wednesday, October 18, 2023 / 05:15 PM - 05:45 PM EDT
Bill Finnerty, VP, Team Manager, Gartner
The post digital era brings three focuses for government; being empathetic, being insight-driven and leveraging an orchestrated ecosystem. However, these elements of post-digital will manifest themselves differently across the various government segments. This session will explore examples of government organizations that are leading the way toward the post digital era.
Thursday, October 19, 2023 / 07:00 AM - 08:00 AM EDT
Enjoy breakfast and informal networking with your industry peers.
Dolphin Meal Pavilion:
Tables will be set aside for Federal Government, State & Local Government, Banking/Finance and Insurance.
Swan Meal Pavilion:
Tables will be set aside for Healthcare Providers, Healthcare Payers, Life Sciences and Manufacturing.
Yacht & Beach Meal Pavilion:
Tables will be set aside for Oil & Gas, Utilities, Higher Education, K-12 Education and Retail.
Select yours and join the conversation! (Please note that space is limited, and participation will be first come, first served.)
For an overview of the Industry Table locations by day, please click [HERE](https://emtemp.gcom.cloud/ngw/eventassets/attendees-navigator/guide/sym33inb.pdf).
Thursday, October 19, 2023 / 10:30 AM - 11:15 AM EDT
The competition for talent is real, especially in the public sector where salary isn't always a lever you can pull. Join this Peer Meetup to discuss how you're competing in the labor marketplace and attracting fresh talent, especially among younger generations. Peer Meetups are networking sessions that allow you to connect and share with a small group of your peers, without Gartner facilitation. Please make every effort to attend your Peer Meetup as other attendees will be looking forward to meeting with you.
Thursday, October 19, 2023 / 10:30 AM - 11:15 AM EDT
Join this Peer Meetup to discuss successes and failures in encouraging innovation and creativity to solve problems and drive change. What initiatives have worked for your organization? What have not? And what do you want to try next? Peer Meetups are networking sessions that allow you to connect and share with a small group of your peers, without Gartner facilitation. Please make every effort to attend your Peer Meetup as other attendees will be looking forward to meeting with you.
Thursday, October 19, 2023 / 10:30 AM - 11:15 AM EDT
Julie Slezak, Executive Partner, Domains, Gartner
John Baker, VP, Executive Partner, Gartner
Join us to discuss the challenges of leveraging generative AI in the public sector. Learn about example use cases from your peers, and discuss the unique challenges of governing this emerging technology in public. Roundtable discussions are informal, allowing you to relax, share your experiences and learn from your peers. Come prepared to participate!
Monday, October 16, 2023 / 07:30 AM - 08:30 AM EDT
Welcome to the conference! Start making new connections right away with your industry peers while you enjoy breakfast.
Dolphin Meal Pavilion:
Tables will be set aside for Banking/Finance and Insurance.
Swan Meal Pavilion:
Tables will be set aside for Healthcare Providers, Healthcare Payers, Life Sciences and Manufacturing.
Yacht & Beach Meal Pavilion:
Tables will be set aside for Oil & Gas, Utilities, Higher Education, K-12 Education and Retail.
Select yours and join the conversation! (Please note that space is limited, and participation will be first come, first served.)
For an overview of the Industry Table locations by day, please click [HERE](https://emtemp.gcom.cloud/ngw/eventassets/attendees-navigator/guide/sym33inb.pdf).
Monday, October 16, 2023 / 12:30 PM - 01:15 PM EDT
Fernando Nimer, Executive Partner, Domains, Gartner
C.J. Lombardo, Executive Partner, Gartner
Life Science companies are faced with rapid advancement of their digital agenda. Key to this shift involves maturing their I&T operating models to a product-based approach. Join this interactive discussion and share best practices, challenges, ideas, and pitfalls in shifting to product-based I&T. Roundtable discussions are informal, allowing you to relax, share your experiences and learn from your peers. Come prepared to participate!
Monday, October 16, 2023 / 02:45 PM - 03:30 PM EDT
Join this Peer Meetup and share how you're telling or updating the 'story' of your IT strategy so business stakeholders better understand IT contributions to real business success and outcomes. Peer Meetups are networking sessions that allow you to connect and share with a small group of your peers, without Gartner facilitation. Please make every effort to attend your Peer Meetup as other attendees will be looking forward to meeting with you.
Tuesday, October 17, 2023 / 07:00 AM - 08:00 AM EDT
Enjoy breakfast and informal networking with your industry peers.
Dolphin Meal Pavilion:
Tables will be set aside for Federal Government, State & Local Government and Insurance.
Swan Meal Pavilion:
Tables will be set aside for Manufacturing and Life Sciences.
Yacht & Beach Meal Pavilion:
Tables will be set aside for Oil & Gas, Utilities, Higher Education, K-12 Education and Retail.
Select yours and join the conversation! (Please note that space is limited, and participation will be first come, first served.)
For an overview of the Industry Table locations by day, please click [HERE](https://emtemp.gcom.cloud/ngw/eventassets/attendees-navigator/guide/sym33inb.pdf).
Tuesday, October 17, 2023 / 07:30 AM - 08:30 AM EDT
Laura Craft, VP Analyst, Gartner
Healthcare providers are facing a significant shifting landscape as traditional models deconstruct, workforces shortages reach crisis stage and fiscal pressures worsen. What are the emergent technologies necessary to navigate through these turblent times? Join in a networking session with your peers as we use hype cycles to guide a discussion on exciting new and emergent technologies.
Tuesday, October 17, 2023 / 07:30 AM - 08:30 AM EDT
Jeff Cribbs, Distinguished VP Analyst, Gartner
Join your peers for breakfast as we hightlight five key trends in healthcare payer technology, derived from our 2023 Hype Cycle analysis. Enjoy this focused networking opportunity to understand key payer technologies, the forces and innovations propelling them forward, and the pitfalls and contraints holding them back.
Tuesday, October 17, 2023 / 10:30 AM - 11:15 AM EDT
As leaders, we need to be aware and on the lookout for common signs of burnout – for ourselves and our teams. Join this Meetup to discuss how you’re maintaining your wellbeing. Share your tips for minimizing stress and keeping yourself, and your teams, balanced and productive. Peer Meetups are networking sessions that allow you to connect and share with a small group of your peers, without Gartner facilitation. Please make every effort to attend your Peer Meetup as other attendees will be looking forward to meeting with you.
Tuesday, October 17, 2023 / 02:45 PM - 03:15 PM EDT
Jeff Cribbs, Distinguished VP Analyst, Gartner
Today’s healthcare technology leaders are hearing new demands, at louder volumes, from many new directions. Structural challenges guarantee that transformation is coming — the readiness is all that remains. This session will provide a clear assessment of those multistakeholder demands, a summary of the most promising emerging technologies to address them, and some sound principles for charting the path ahead.
Tuesday, October 17, 2023 / 02:45 PM - 03:30 PM EDT
Join this Peer Meetup and share how you're telling or updating the 'story' of your IT strategy so business stakeholders better understand IT contributions to real business success and outcomes. Peer Meetups are networking sessions that allow you to connect and share with a small group of your peers, without Gartner facilitation. Please make every effort to attend your Peer Meetup as other attendees will be looking forward to meeting with you.
Wednesday, October 18, 2023 / 07:00 AM - 08:00 AM EDT
Enjoy breakfast and informal networking with your industry peers.
Dolphin Meal Pavilion:
Tables will be set aside for Federal Government, State & Local Government, Banking/Finance and Insurance.
Swan Meal Pavilion:
Tables will be set aside for Healthcare Providers, Healthcare Payers and Manufacturing .
Yacht & Beach Meal Pavilion:
Tables will be set aside for Oil & Gas, Utilities and Retail.
Select yours and join the conversation! (Please note that space is limited, and participation will be first come, first served.)
For an overview of the Industry Table locations by day, please click [HERE](https://emtemp.gcom.cloud/ngw/eventassets/attendees-navigator/guide/sym33inb.pdf).
Wednesday, October 18, 2023 / 07:30 AM - 08:30 AM EDT
Michael Shanler, Distinguished VP Analyst, Gartner
The life sciences industry is under severe pressure to use technology and new IT practices to accelerate the business and help deliver novel products and services. Join us as we highlight and discuss some key technologies and help give clarity on time to impact. We will cover technologies across the business domains, with a special focus on R&D, Commercial and Manufacturing.
Wednesday, October 18, 2023 / 10:30 AM - 10:50 AM EDT
Jeff Cribbs, Distinguished VP Analyst, Gartner
Join this session to learn about the Hype Cycle for healthcare data, analytics and AI. We will explore the unique ways healthcare organizations can use emerging technologies and practices, including data literacy, AI engineering, graph analytics, consumer analytics and synthetic data. This hype cycle contains five key take-aways that data and analytics leaders must consider.
Wednesday, October 18, 2023 / 12:30 PM - 01:15 PM EDT
Laura Craft, VP Analyst, Gartner
Jeff Cribbs, Distinguished VP Analyst, Gartner
Michael Shanler, Distinguished VP Analyst, Gartner
LLMs like ChatGPT have demonstrated surprising and significant capabilities across industries and are likely to be a standard feature of consumer and enterprise technology experiences in just a few years. Within healthcare and life sciences, LLMs’ achievements in demonstrating medical knowledge, engaging patient questions with empathy and insight, and parsing complex administrative scenarios have been remarkable. Attend this session for a conversation on early insights from this fast-moving space.
Wednesday, October 18, 2023 / 12:30 PM - 01:15 PM EDT
All IT leaders must focus on maximizing talent to stay competitive and champion change. Join this Peer Meetup to share bright spots and challenges in identifying and developing IT talent and leaders in your organization. Peer Meetups are networking sessions that allow you to connect and share with a small group of your peers, without Gartner facilitation. Please make every effort to attend your Peer Meetup as other attendees will be looking forward to meeting with you.
Wednesday, October 18, 2023 / 02:15 PM - 03:00 PM EDT
Join this Peer Meetup to discuss successes and failures in encouraging innovation and creativity to solve problems and drive change. What initiatives have worked for your organization? What has not? And what do you want to try next? Peer Meetups are networking sessions that allow you to connect and share with a small group of your peers, without Gartner facilitation. Please make every effort to attend your Peer Meetup as other attendees will be looking forward to meeting with you..
Wednesday, October 18, 2023 / 04:15 PM - 04:45 PM EDT
Laura Craft, VP Analyst, Gartner
Healthcare and life science leaders face growing uncertainty and industry pressures from consumer engagement to financial headwinds. Insights are the currency of successful digital businesses. Attend this session to understand new value propositions for advancing interoperability and data sharing and learn about the foundations for success.
Wednesday, October 18, 2023 / 05:15 PM - 05:45 PM EDT
Michael Shanler, Distinguished VP Analyst, Gartner
Healthcare and life science leaders must mature their digital business capabilities, but many organizations struggle to move from strategy to execution. Attend this session to confront pilot culture and learn how to scale innovations across your enterprise.
Thursday, October 19, 2023 / 07:00 AM - 08:00 AM EDT
Enjoy breakfast and informal networking with your industry peers.
Dolphin Meal Pavilion:
Tables will be set aside for Federal Government, State & Local Government, Banking/Finance and Insurance.
Swan Meal Pavilion:
Tables will be set aside for Healthcare Providers, Healthcare Payers, Life Sciences and Manufacturing.
Yacht & Beach Meal Pavilion:
Tables will be set aside for Oil & Gas, Utilities, Higher Education, K-12 Education and Retail.
Select yours and join the conversation! (Please note that space is limited, and participation will be first come, first served.)
For an overview of the Industry Table locations by day, please click [HERE](https://emtemp.gcom.cloud/ngw/eventassets/attendees-navigator/guide/sym33inb.pdf).
Thursday, October 19, 2023 / 10:30 AM - 11:15 AM EDT
Jonathan Lyon, VP, Executive Partner, Gartner
Jim Griffith, VP, Executive Partner, Gartner
Healthcare providers and payers share a common goal of promoting wellness and improving the lives and health of every patient and member they serve. Join this interactive discussion to explore the potential for emerging technologies, and the promise of generative AI, to improve the total experience for our patients, members, caregivers and associates. Roundtable discussions are informal, allowing you to relax, share your experiences and learn from your peers. Come prepared to participate!
Monday, October 16, 2023 / 07:30 AM - 08:30 AM EDT
Welcome to the conference! Start making new connections right away with your industry peers while you enjoy breakfast.
Dolphin Meal Pavilion:
Tables will be set aside for Banking/Finance and Insurance.
Swan Meal Pavilion:
Tables will be set aside for Healthcare Providers, Healthcare Payers, Life Sciences and Manufacturing.
Yacht & Beach Meal Pavilion:
Tables will be set aside for Oil & Gas, Utilities, Higher Education, K-12 Education and Retail.
Select yours and join the conversation! (Please note that space is limited, and participation will be first come, first served.)
For an overview of the Industry Table locations by day, please click [HERE](https://emtemp.gcom.cloud/ngw/eventassets/attendees-navigator/guide/sym33inb.pdf).
Monday, October 16, 2023 / 11:30 AM - 12:15 PM EDT
Linda Dietrich, Executive Partner, Gartner
Jim Elliott, Executive Partner, Domains, Gartner
Customer needs continue to evolve and mature, demanding more intelligent, personalized and faster engagement. Insurance CIOs are updating their customer experience strategies to meet these new needs. Discuss and share your customer experience journey, challenges and pitfalls with your peers. Roundtable discussions are informal, allowing you to relax, share your experiences and learn from your peers. Come prepared to participate!
Monday, October 16, 2023 / 02:45 PM - 03:05 PM EDT
Richard Natale, Sr Director Analyst, Gartner
This session will help attendees understand how to cut through the hype of emerging technologies a focus on the insurance Hype Cycle.
Tuesday, October 17, 2023 / 07:00 AM - 08:00 AM EDT
Enjoy breakfast and informal networking with your industry peers.
Dolphin Meal Pavilion:
Tables will be set aside for Federal Government, State & Local Government and Insurance.
Swan Meal Pavilion:
Tables will be set aside for Manufacturing and Life Sciences.
Yacht & Beach Meal Pavilion:
Tables will be set aside for Oil & Gas, Utilities, Higher Education, K-12 Education and Retail.
Select yours and join the conversation! (Please note that space is limited, and participation will be first come, first served.)
For an overview of the Industry Table locations by day, please click [HERE](https://emtemp.gcom.cloud/ngw/eventassets/attendees-navigator/guide/sym33inb.pdf).
Tuesday, October 17, 2023 / 10:30 AM - 11:15 AM EDT
Richard Natale, Sr Director Analyst, Gartner
Legacy modernization is listed as one of the top priorities for 2023. Replacing core systems is the "go to" discussion, but there are lots of reasons why alternatives should be examined. Bring your questions to this interactive session, and learn from those posed by your peers, as we discuss ways (other than core system replacement) that insurance companies can modernize legacy systems.
Tuesday, October 17, 2023 / 12:30 PM - 01:15 PM EDT
Join this Peer Meetup and share how you're telling or updating the 'story' of your IT strategy so business stakeholders better understand IT contributions to real business success and outcomes. Peer Meetups are networking sessions that allow you to connect and share with a small group of your peers, without Gartner facilitation. Please make every effort to attend your Peer Meetup as other attendees will be looking forward to meeting with you.
Tuesday, October 17, 2023 / 02:45 PM - 03:15 PM EDT
Kimberly Harris-Ferrante, Distinguished VP Analyst, Gartner
Insurers have been on their digital journey for a long time but still lack maturity. Many new business pressures such as talent and financial constraints are pushing insurers to rethink their journey. This session will look at the key business drivers that are forcing industry transformation and the opportunities that CIOs must pursue to drive better business outcomes such as dynamic customer engagement, CX and emerging technology use such as metaverse, AI and hyperautomation.
Wednesday, October 18, 2023 / 07:00 AM - 08:00 AM EDT
Enjoy breakfast and informal networking with your industry peers.
Dolphin Meal Pavilion:
Tables will be set aside for Federal Government, State & Local Government, Banking/Finance and Insurance.
Swan Meal Pavilion:
Tables will be set aside for Healthcare Providers, Healthcare Payers and Manufacturing .
Yacht & Beach Meal Pavilion:
Tables will be set aside for Oil & Gas, Utilities and Retail.
Select yours and join the conversation! (Please note that space is limited, and participation will be first come, first served.)
For an overview of the Industry Table locations by day, please click [HERE](https://emtemp.gcom.cloud/ngw/eventassets/attendees-navigator/guide/sym33inb.pdf).
Wednesday, October 18, 2023 / 10:30 AM - 11:15 AM EDT
Join this Peer Meetup and share what’s driving the reactive and proactive security discussions in your organization. What is the most urgent, and what is the most effective? Peer Meetups are networking sessions that allow you to connect and share with a small group of your peers, without Gartner facilitation. Please make every effort to attend your Peer Meetup as other attendees will be looking forward to meeting with you.
Wednesday, October 18, 2023 / 12:30 PM - 01:15 PM EDT
Join this Peer Meetup and share how you're telling or updating the 'story' of your IT strategy so business stakeholders better understand IT contributions to real business success and outcomes. Peer Meetups are networking sessions that allow you to connect and share with a small group of your peers, without Gartner facilitation. Please make every effort to attend your Peer Meetup as other attendees will be looking forward to meeting with you.
Wednesday, October 18, 2023 / 04:15 PM - 04:45 PM EDT
Richard Natale, Sr Director Analyst, Gartner
The rate of automation in insurance is high already. Focusing solely on efficiency will not meet the business objectives the industry needs in the future. Insurers need to focus on enabling autonomous processing in order to compete. This presentation will present a roadmap to becoming an autonomous insurer by leveraging advanced analytics, event technology, IoT and process-centric design for complex business processes.
Wednesday, October 18, 2023 / 05:15 PM - 05:45 PM EDT
Kimberly Harris-Ferrante, Distinguished VP Analyst, Gartner
While CIOs rate customer experience as one of the top business priorities and goals of digital investments, strategies are not aligned with customer needs. The bar is rising quickly, and it is imperative that insurers adopt best practices in driving customer engagement to promote more customer value, secure relationships and prevent churn, and drive revenue growth. Rolling out new strategies such as dynamic engagement, panoptic personalization, behavioral modeling and prevention services are needed to fulfill this. This presentation will showcase Gartner data on what consumers want from insurers, providing recommendations on how to build channel and digital strategies to optimize client engagement.
Thursday, October 19, 2023 / 07:00 AM - 08:00 AM EDT
Enjoy breakfast and informal networking with your industry peers.
Dolphin Meal Pavilion:
Tables will be set aside for Federal Government, State & Local Government, Banking/Finance and Insurance.
Swan Meal Pavilion:
Tables will be set aside for Healthcare Providers, Healthcare Payers, Life Sciences and Manufacturing.
Yacht & Beach Meal Pavilion:
Tables will be set aside for Oil & Gas, Utilities, Higher Education, K-12 Education and Retail.
Select yours and join the conversation! (Please note that space is limited, and participation will be first come, first served.)
For an overview of the Industry Table locations by day, please click [HERE](https://emtemp.gcom.cloud/ngw/eventassets/attendees-navigator/guide/sym33inb.pdf).
Thursday, October 19, 2023 / 10:30 AM - 11:15 AM EDT
Culture hackers often generate a lot more concrete change in less time than those focused on big transformations. Join this Peer Meetup and share the hacks you are using, or that you think you could use, to spark the culture change you need.Peer Meetups are networking sessions that allow you to connect and share with a small group of your peers, without Gartner facilitation. Please make every effort to attend your Peer Meetup as other attendees will be looking forward to meeting with you.
Monday, October 16, 2023 / 07:30 AM - 08:30 AM EDT
Welcome to the conference! Start making new connections right away with your industry peers while you enjoy breakfast.
Dolphin Meal Pavilion:
Tables will be set aside for Banking/Finance and Insurance.
Swan Meal Pavilion:
Tables will be set aside for Healthcare Providers, Healthcare Payers, Life Sciences and Manufacturing.
Yacht & Beach Meal Pavilion:
Tables will be set aside for Oil & Gas, Utilities, Higher Education, K-12 Education and Retail.
Select yours and join the conversation! (Please note that space is limited, and participation will be first come, first served.)
For an overview of the Industry Table locations by day, please click [HERE](https://emtemp.gcom.cloud/ngw/eventassets/attendees-navigator/guide/sym33inb.pdf).
Monday, October 16, 2023 / 11:30 AM - 12:15 PM EDT
Join this Peer Meetup and share how you're telling or updating the 'story' of your IT strategy so business stakeholders better understand IT contributions to real business success and outcomes. Peer Meetups are networking sessions that allow you to connect and share with a small group of your peers, without Gartner facilitation. Please make every effort to attend your Peer Meetup as other attendees will be looking forward to meeting with you.
Monday, October 16, 2023 / 12:30 PM - 01:15 PM EDT
Michelle DeClue, VP Analyst, Gartner
Gartner has originated research in digital twins of a customer and employee. It's more than just collecting data, but also providing value back to the person. Bring your questions to this interactive session and learn from those posed by your peers. We'll answer specific manufacturing industry questions, along with inspirations from cross industries.
Monday, October 16, 2023 / 02:45 PM - 03:30 PM EDT
Join this Peer Meetup and share what’s driving the reactive and proactive security discussions in your organization. What is the most urgent, and what is the most effective? Peer Meetups are networking sessions that allow you to connect and share with a small group of your peers, without Gartner facilitation. Please make every effort to attend your Peer Meetup as other attendees will be looking forward to meeting with you.
Tuesday, October 17, 2023 / 07:00 AM - 08:00 AM EDT
Enjoy breakfast and informal networking with your industry peers.
Dolphin Meal Pavilion:
Tables will be set aside for Federal Government, State & Local Government and Insurance.
Swan Meal Pavilion:
Tables will be set aside for Manufacturing and Life Sciences.
Yacht & Beach Meal Pavilion:
Tables will be set aside for Oil & Gas, Utilities, Higher Education, K-12 Education and Retail.
Select yours and join the conversation! (Please note that space is limited, and participation will be first come, first served.)
For an overview of the Industry Table locations by day, please click [HERE](https://emtemp.gcom.cloud/ngw/eventassets/attendees-navigator/guide/sym33inb.pdf).
Tuesday, October 17, 2023 / 10:30 AM - 11:15 AM EDT
All IT leaders must focus on maximizing talent to stay competitive and champion change. Join this Peer Meetup to share bright spots and challenges in identifying and developing IT talent and leaders in your organization. Peer Meetups are networking sessions that allow you to connect and share with a small group of your peers, without Gartner facilitation. Please make every effort to attend your Peer Meetup as other attendees will be looking forward to meeting with you.
Tuesday, October 17, 2023 / 12:30 PM - 01:15 PM EDT
Steve Scott, Executive Partner, Domains, Gartner
Colin Boyd, Executive Partner, Gartner
Roundtable discussions are informal, allowing you to relax, share your experiences and learn from your peers. Come prepared to participate!
Tuesday, October 17, 2023 / 02:45 PM - 03:15 PM EDT
Michelle DeClue, VP Analyst, Gartner
Digital technologies are changing the way that companies are designing and constructing their products, and customers are changing the way they use products and interact with manufacturers. This session will show manufacturing CIOs how to use Gartner's Tapestry (TPESTRE) framework to plan for the near and far future with actionable recommendations to implement now.
Wednesday, October 18, 2023 / 07:00 AM - 08:00 AM EDT
Enjoy breakfast and informal networking with your industry peers.
Dolphin Meal Pavilion:
Tables will be set aside for Federal Government, State & Local Government, Banking/Finance and Insurance.
Swan Meal Pavilion:
Tables will be set aside for Healthcare Providers, Healthcare Payers and Manufacturing .
Yacht & Beach Meal Pavilion:
Tables will be set aside for Oil & Gas, Utilities and Retail.
Select yours and join the conversation! (Please note that space is limited, and participation will be first come, first served.)
For an overview of the Industry Table locations by day, please click [HERE](https://emtemp.gcom.cloud/ngw/eventassets/attendees-navigator/guide/sym33inb.pdf).
Wednesday, October 18, 2023 / 10:30 AM - 10:50 AM EDT
Mike Ramsey, VP, Team Manager, Gartner
This session will focus on the critical technologies for manufacturers, featured in the latest Gartner Hype Cycle for Manufacturers. Attendees can expect to gain more insight into the five key tech areas with practical planning advice for each.
Wednesday, October 18, 2023 / 12:30 PM - 01:15 PM EDT
Join this Peer Meetup to discuss successes and failures in encouraging innovation and creativity to solve problems and drive change. What initiatives have worked for your organization? What has not? And what do you want to try next? Peer Meetups are networking sessions that allow you to connect and share with a small group of your peers, without Gartner facilitation. Please make every effort to attend your Peer Meetup as other attendees will be looking forward to meeting with you.
Wednesday, October 18, 2023 / 02:15 PM - 03:00 PM EDT
Ben Federlein, VP, Executive Partner, Gartner
Dan Fallon, Sr Executive Partner, Gartner
Manufacturing leaders understand how global events and financial headwinds tested the resiliency of their supply chains. Please join your peers to discuss how you have navigated this volatile environment to create resiliency in your supply chains. Roundtable discussions are facilitated and informal, allowing you to relax, share your experiences and learn from your peers. Come prepared to participate!
Wednesday, October 18, 2023 / 04:15 PM - 04:45 PM EDT
Mike Ramsey, VP, Team Manager, Gartner
The CIO's role in manufacturing is positioned to become more important to operations, engineering and customer experience as the need for technology to be core the business increases. The role is changing, so how can manufacturing CIOs elevate their position no matter where their organization is in digital maturity? We can show you how to take advantage of the change that is coming.
Wednesday, October 18, 2023 / 05:15 PM - 05:45 PM EDT
Sudip Pattanayak, Sr Director Analyst, Gartner
Ecosystems responsible for managing data across product life cycles have grown increasingly complex. Accordingly, manufacturing CIOs must connect siloed data internally and externally to the organization. This presentation provides a strategic framework to define, design and develop a digital thread that delivers better and more sustainable products, and creates resilient businesses.
Thursday, October 19, 2023 / 07:00 AM - 08:00 AM EDT
Enjoy breakfast and informal networking with your industry peers.
Dolphin Meal Pavilion:
Tables will be set aside for Federal Government, State & Local Government, Banking/Finance and Insurance.
Swan Meal Pavilion:
Tables will be set aside for Healthcare Providers, Healthcare Payers, Life Sciences and Manufacturing.
Yacht & Beach Meal Pavilion:
Tables will be set aside for Oil & Gas, Utilities, Higher Education, K-12 Education and Retail.
Select yours and join the conversation! (Please note that space is limited, and participation will be first come, first served.)
For an overview of the Industry Table locations by day, please click [HERE](https://emtemp.gcom.cloud/ngw/eventassets/attendees-navigator/guide/sym33inb.pdf).
Thursday, October 19, 2023 / 10:30 AM - 11:15 AM EDT
Join this Peer Meetup to discuss successes and failures in encouraging innovation and creativity to solve problems and drive change. What initiatives have worked for your organization? What has not? And what do you want to try next? Peer Meetups are networking sessions that allow you to connect and share with a small group of your peers, without Gartner facilitation. Please make every effort to attend your Peer Meetup as other attendees will be looking forward to meeting with you.
Monday, October 16, 2023 / 07:30 AM - 08:30 AM EDT
Welcome to the conference! Start making new connections right away with your industry peers while you enjoy breakfast.
Dolphin Meal Pavilion:
Tables will be set aside for Banking/Finance and Insurance.
Swan Meal Pavilion:
Tables will be set aside for Healthcare Providers, Healthcare Payers, Life Sciences and Manufacturing.
Yacht & Beach Meal Pavilion:
Tables will be set aside for Oil & Gas, Utilities, Higher Education, K-12 Education and Retail.
Select yours and join the conversation! (Please note that space is limited, and participation will be first come, first served.)
For an overview of the Industry Table locations by day, please click [HERE](https://emtemp.gcom.cloud/ngw/eventassets/attendees-navigator/guide/sym33inb.pdf).
Monday, October 16, 2023 / 11:30 AM - 12:15 PM EDT
Jeff Schuett, VP, Executive Partner, Gartner
Mark Bartram, VP, Executive Partner, Gartner
With the proliferation of IoT devices in asset-intensive industries, IT and OT must develop synergies. Join your peers to discuss how organizations are overcoming challenges to unlock improved synergies. Roundtable discussions are facilitated and informal, allowing you to relax, share your experiences and learn from your peers. Come prepared to participate!
Monday, October 16, 2023 / 02:45 PM - 03:30 PM EDT
Join this Peer Meetup to discuss successes and failures in encouraging innovation and creativity to solve problems and drive change. What initiatives have worked for your organization? What has not? And what do you want to try next? Peer Meetups are networking sessions that allow you to connect and share with a small group of your peers, without Gartner facilitation. Please make every effort to attend your Peer Meetup as other attendees will be looking forward to meeting with you.
Tuesday, October 17, 2023 / 07:00 AM - 08:00 AM EDT
Enjoy breakfast and informal networking with your industry peers.
Dolphin Meal Pavilion:
Tables will be set aside for Federal Government, State & Local Government and Insurance.
Swan Meal Pavilion:
Tables will be set aside for Manufacturing and Life Sciences.
Yacht & Beach Meal Pavilion:
Tables will be set aside for Oil & Gas, Utilities, Higher Education, K-12 Education and Retail.
Select yours and join the conversation! (Please note that space is limited, and participation will be first come, first served.)
For an overview of the Industry Table locations by day, please click [HERE](https://emtemp.gcom.cloud/ngw/eventassets/attendees-navigator/guide/sym33inb.pdf).
Tuesday, October 17, 2023 / 02:45 PM - 03:15 PM EDT
Rich McAvey, Distinguished VP Analyst, Gartner
The universe of business and digital strategies across the industry continues to grow more diverse. At the same time, strategy is becoming clearer and more focused at the company level. Gartner has identified an essential set of mega-trends that are shaping the future of the industry.
Wednesday, October 18, 2023 / 07:00 AM - 08:00 AM EDT
Enjoy breakfast and informal networking with your industry peers.
Dolphin Meal Pavilion:
Tables will be set aside for Federal Government, State & Local Government, Banking/Finance and Insurance.
Swan Meal Pavilion:
Tables will be set aside for Healthcare Providers, Healthcare Payers and Manufacturing .
Yacht & Beach Meal Pavilion:
Tables will be set aside for Oil & Gas, Utilities and Retail.
Select yours and join the conversation! (Please note that space is limited, and participation will be first come, first served.)
For an overview of the Industry Table locations by day, please click [HERE](https://emtemp.gcom.cloud/ngw/eventassets/attendees-navigator/guide/sym33inb.pdf).
Wednesday, October 18, 2023 / 10:30 AM - 11:00 AM EDT
Rich McAvey, Distinguished VP Analyst, Gartner
Business performance depends upon a fleet of long-lived physical assets. This session demonstrates why intelligent assets are essential for maintaining operational excellence despite turbulent markets.
Wednesday, October 18, 2023 / 04:15 PM - 04:35 PM EDT
Rich McAvey, Distinguished VP Analyst, Gartner
Oil, gas and energy companies are expanding the scale and scope of digital innovations to drive efficiency, transform operations and diversify revenue. Facing pressure to get more from lean resources, CIOs can use this Hype Cycle to align their technology investments with strategic business goals.
Thursday, October 19, 2023 / 07:00 AM - 08:00 AM EDT
Enjoy breakfast and informal networking with your industry peers.
Dolphin Meal Pavilion:
Tables will be set aside for Federal Government, State & Local Government, Banking/Finance and Insurance.
Swan Meal Pavilion:
Tables will be set aside for Healthcare Providers, Healthcare Payers, Life Sciences and Manufacturing.
Yacht & Beach Meal Pavilion:
Tables will be set aside for Oil & Gas, Utilities, Higher Education, K-12 Education and Retail.
Select yours and join the conversation! (Please note that space is limited, and participation will be first come, first served.)
For an overview of the Industry Table locations by day, please click [HERE](https://emtemp.gcom.cloud/ngw/eventassets/attendees-navigator/guide/sym33inb.pdf).
Thursday, October 19, 2023 / 02:00 PM - 02:45 PM EDT
Rich McAvey, Distinguished VP Analyst, Gartner
Strategic success in the oil and gas industry depends on flexible business models built on top of adaptable yet efficient IT. Bring your questions to this interactive session and learn from those posed by your peers as we explore the what, where and how of future IT operating models.
Monday, October 16, 2023 / 07:30 AM - 08:30 AM EDT
Welcome to the conference! Start making new connections right away with your industry peers while you enjoy breakfast.
Dolphin Meal Pavilion:
Tables will be set aside for Banking/Finance and Insurance.
Swan Meal Pavilion:
Tables will be set aside for Healthcare Providers, Healthcare Payers, Life Sciences and Manufacturing.
Yacht & Beach Meal Pavilion:
Tables will be set aside for Oil & Gas, Utilities, Higher Education, K-12 Education and Retail.
Select yours and join the conversation! (Please note that space is limited, and participation will be first come, first served.)
For an overview of the Industry Table locations by day, please click [HERE](https://emtemp.gcom.cloud/ngw/eventassets/attendees-navigator/guide/sym33inb.pdf).
Monday, October 16, 2023 / 02:45 PM - 03:05 PM EDT
Sandeep Unni, Sr Director Analyst, Gartner
Successive waves of market disruption are pitching retailers into a state of “permacrisis,” causing them to accelerate investments in technology to help them achieve stability and agility for resilience. They are also challenged with balancing operational costs while striving to deliver excellent customer experiences. Use this Hype Cycle to cut through market hype and identify transformative technologies to drive solid business results.
Tuesday, October 17, 2023 / 07:00 AM - 08:00 AM EDT
Enjoy breakfast and informal networking with your industry peers.
Dolphin Meal Pavilion:
Tables will be set aside for Federal Government, State & Local Government and Insurance.
Swan Meal Pavilion:
Tables will be set aside for Manufacturing and Life Sciences.
Yacht & Beach Meal Pavilion:
Tables will be set aside for Oil & Gas, Utilities, Higher Education, K-12 Education and Retail.
Select yours and join the conversation! (Please note that space is limited, and participation will be first come, first served.)
For an overview of the Industry Table locations by day, please click [HERE](https://emtemp.gcom.cloud/ngw/eventassets/attendees-navigator/guide/sym33inb.pdf).
Tuesday, October 17, 2023 / 02:45 PM - 03:15 PM EDT
Sandeep Unni, Sr Director Analyst, Gartner
In the unrelenting pursuit of digital transformation, retailers appear to have lost sight of the ‘must have’ basics for long- term profitability. This session will examine how retailers can re-build trust and increase loyalty, and boost profitability now and in the future. They can do this by re-evaluating their core purpose and values and building differentiating customer and associate experiences backed by operational excellence.
Tuesday, October 17, 2023 / 02:45 PM - 03:30 PM EDT
Join this Peer Meetup to discuss successes and failures in encouraging innovation and creativity to solve problems and drive change. What initiatives have worked for your organization? What has not? And what do you want to try next? Peer Meetups are networking sessions that allow you to connect and share with a small group of your peers, without Gartner facilitation. Please make every effort to attend your Peer Meetup as other attendees will be looking forward to meeting with you.
Wednesday, October 18, 2023 / 07:00 AM - 08:00 AM EDT
Enjoy breakfast and informal networking with your industry peers.
Dolphin Meal Pavilion:
Tables will be set aside for Federal Government, State & Local Government, Banking/Finance and Insurance.
Swan Meal Pavilion:
Tables will be set aside for Healthcare Providers, Healthcare Payers and Manufacturing .
Yacht & Beach Meal Pavilion:
Tables will be set aside for Oil & Gas, Utilities and Retail.
Select yours and join the conversation! (Please note that space is limited, and participation will be first come, first served.)
For an overview of the Industry Table locations by day, please click [HERE](https://emtemp.gcom.cloud/ngw/eventassets/attendees-navigator/guide/sym33inb.pdf).
Wednesday, October 18, 2023 / 10:30 AM - 11:00 AM EDT
Sandeep Unni, Sr Director Analyst, Gartner
The increasingly digitalized store is becoming "omniscient" — with the ability to weave physical and digital interactions to drive highly engaging and immersive experiences in the store. This will lead to higher customer engagement, conversion, and increased profitability. It will also fundamentally recast the store employee experience and offer a competitively differentiated digital workplace to attract frontline talent.
Wednesday, October 18, 2023 / 04:15 PM - 05:00 PM EDT
Join this Peer Meetup and share what’s driving the reactive and proactive security discussions in your organization. What is the most urgent, and what is the most effective? Peer Meetups are networking sessions that allow you to connect and share with a small group of your peers, without Gartner facilitation, to build relationships and solve business problems together. Please make every effort to attend your Peer Meetup as other attendees will be looking forward to meeting with you.
Wednesday, October 18, 2023 / 04:15 PM - 05:00 PM EDT
Kristin Root, Sr Executive Partner, Gartner
Olivier Erhard, VP, Team Manager, Gartner
How have you transformed the store experience to meet the demands of unified commerce? Join this facilitated discussion focused on the unified commerce journey and how you and your peers have delivered technology, people and process to meet that challenge. Roundtable discussions are informal, allowing you to relax, share your experiences and learn from your peers. Come prepared to participate!
Thursday, October 19, 2023 / 07:00 AM - 08:00 AM EDT
Enjoy breakfast and informal networking with your industry peers.
Dolphin Meal Pavilion:
Tables will be set aside for Federal Government, State & Local Government, Banking/Finance and Insurance.
Swan Meal Pavilion:
Tables will be set aside for Healthcare Providers, Healthcare Payers, Life Sciences and Manufacturing.
Yacht & Beach Meal Pavilion:
Tables will be set aside for Oil & Gas, Utilities, Higher Education, K-12 Education and Retail.
Select yours and join the conversation! (Please note that space is limited, and participation will be first come, first served.)
For an overview of the Industry Table locations by day, please click [HERE](https://emtemp.gcom.cloud/ngw/eventassets/attendees-navigator/guide/sym33inb.pdf).
Thursday, October 19, 2023 / 02:00 PM - 02:45 PM EDT
Sandeep Unni, Sr Director Analyst, Gartner
How can retailers create profitable unified experiences that traverse online and offline channels? Bring your questions to this interactive session where we'll discuss top practices to help retailers target front end customer processes for a unified experience, prioritize a customer-centric merchandising approach and improve collaboration to foster real-time data sharing.
Monday, October 16, 2023 / 07:30 AM - 08:30 AM EDT
Welcome to the conference! Start making new connections right away with your industry peers while you enjoy breakfast.
Dolphin Meal Pavilion:
Tables will be set aside for Banking/Finance and Insurance.
Swan Meal Pavilion:
Tables will be set aside for Healthcare Providers, Healthcare Payers, Life Sciences and Manufacturing.
Yacht & Beach Meal Pavilion:
Tables will be set aside for Oil & Gas, Utilities, Higher Education, K-12 Education and Retail.
Select yours and join the conversation! (Please note that space is limited, and participation will be first come, first served.)
For an overview of the Industry Table locations by day, please click [HERE](https://emtemp.gcom.cloud/ngw/eventassets/attendees-navigator/guide/sym33inb.pdf).
Monday, October 16, 2023 / 11:30 AM - 12:15 PM EDT
Lloyd Jones, Sr Director Analyst, Gartner
The energy transition will evolve in new and unexpected ways. How can you design for orchestration against evolving business strategies with adaptable, yet efficient IT? Can you pivot and flex systems to create competitive advantage? Bring your questions to this interactive session, and learn from questions posed by your peers, as we explore how to build agile business capabilities.
Tuesday, October 17, 2023 / 07:00 AM - 08:00 AM EDT
Enjoy breakfast and informal networking with your industry peers.
Dolphin Meal Pavilion:
Tables will be set aside for Federal Government, State & Local Government and Insurance.
Swan Meal Pavilion:
Tables will be set aside for Manufacturing and Life Sciences.
Yacht & Beach Meal Pavilion:
Tables will be set aside for Oil & Gas, Utilities, Higher Education, K-12 Education and Retail.
Select yours and join the conversation! (Please note that space is limited, and participation will be first come, first served.)
For an overview of the Industry Table locations by day, please click [HERE](https://emtemp.gcom.cloud/ngw/eventassets/attendees-navigator/guide/sym33inb.pdf).
Tuesday, October 17, 2023 / 12:30 PM - 01:15 PM EDT
Jeff Schuett, VP, Executive Partner, Gartner
Mark Bartram, VP, Executive Partner, Gartner
Business intelligence, data analytics, AI and machine learning have consistently been high digital priorities for the utility sector. Join this interactive session and share how you are adopting new technology and revitalizing skills to create improvements at scale. Roundtable discussions are informal, allowing you to relax, share your experiences and learn from your peers. Come prepared to participate!
Tuesday, October 17, 2023 / 02:45 PM - 03:15 PM EDT
Lloyd Jones, Sr Director Analyst, Gartner
Utilities strategic objectives are converging, to include operational resilience, environmental impact and sustainable business priorities such as asset management. CIOs must execute an IT strategy that turns business innovations into scalable digital-first capabilities that exploit AI. Learn how to build digital products curated and served by an integrated technology organization.
Wednesday, October 18, 2023 / 07:00 AM - 08:00 AM EDT
Enjoy breakfast and informal networking with your industry peers.
Dolphin Meal Pavilion:
Tables will be set aside for Federal Government, State & Local Government, Banking/Finance and Insurance.
Swan Meal Pavilion:
Tables will be set aside for Healthcare Providers, Healthcare Payers and Manufacturing .
Yacht & Beach Meal Pavilion:
Tables will be set aside for Oil & Gas, Utilities and Retail.
Select yours and join the conversation! (Please note that space is limited, and participation will be first come, first served.)
For an overview of the Industry Table locations by day, please click [HERE](https://emtemp.gcom.cloud/ngw/eventassets/attendees-navigator/guide/sym33inb.pdf).
Wednesday, October 18, 2023 / 10:30 AM - 11:00 AM EDT
Lloyd Jones, Sr Director Analyst, Gartner
Utility performance and resilience is constrained by industrial assets with lifecycles measured in decades. Enable intelligent industrial assets to optimize asset portfolios in real time, to slash operating costs, improve performance and resilience. Learn how to move beyond reactive predictive analytics with intelligent operations.
Wednesday, October 18, 2023 / 02:15 PM - 03:00 PM EDT
Join this Peer Meetup and share how you're telling or updating the 'story' of your IT strategy so business stakeholders better understand IT contributions to real business success and outcomes. Peer Meetups are networking sessions that allow you to connect and share with a small group of your peers, without Gartner facilitation. Please make every effort to attend your Peer Meetup as other attendees will be looking forward to meeting with you.
Wednesday, October 18, 2023 / 04:15 PM - 04:35 PM EDT
Lloyd Jones, Sr Director Analyst, Gartner
Utilities must leverage digital innovations and embed AI to improve business efficiency, transform operations to include beyond the meter to diversify revenue. Facing pressure to get more from lean resources, CIOs can use this Hype Cycle to align their technology investments to support critical capabilities that execute on strategic business goals.
Thursday, October 19, 2023 / 07:00 AM - 08:00 AM EDT
Enjoy breakfast and informal networking with your industry peers.
Dolphin Meal Pavilion:
Tables will be set aside for Federal Government, State & Local Government, Banking/Finance and Insurance.
Swan Meal Pavilion:
Tables will be set aside for Healthcare Providers, Healthcare Payers, Life Sciences and Manufacturing.
Yacht & Beach Meal Pavilion:
Tables will be set aside for Oil & Gas, Utilities, Higher Education, K-12 Education and Retail.
Select yours and join the conversation! (Please note that space is limited, and participation will be first come, first served.)
For an overview of the Industry Table locations by day, please click [HERE](https://emtemp.gcom.cloud/ngw/eventassets/attendees-navigator/guide/sym33inb.pdf).