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Gartner Expert
Susan Boylan
VP, Team Manager
Susan Boylan is a Senior Research Director in the Logistics, Customer Fulfilment and Network Design team. Susan has a strong background in logistics particularly for FMCG and fresh goods with over 28 years experience in this field.
Previous experience
Across numerous product portfolios ranging from brand leaders to fresh fruit and veg and animal proteins, Ms. Boylan has managed varied logistics operations channels across these three product categories both from an in-house and a 3PL perspective.
Professional background
Kepak Foodservice Solutions
Kepak Foodservice Solutions is a business unit within the Kepak group
Johnson Brothers
Distribution firm handling brand leaders - P&G, Weetabix, Bayer, Coty, Sisheido
Donnelly Fruit & Veg
Fresh Fruit & Vegetable importer and distributor
Areas of coverage
Logistics and Fulfillment
Education
Masters in Strategic Supply Chain Management
Honours Degree in Business Studies
Diploma/Degree - IIPMM Inventory and Purchasing Materials Management
Certificate in Transport Management
Top Issues That I Help Clients Address
1What evaluation processes and methodologies do we need to use to ensure the correct decisions is made on logistics in-housing or outsourcing
2How we can assist shippers to drive continuous improvement and best practice processes in logistics
3How to develop Logistics Sustainability within your organisation?
4How can we successfully retain and acquire current and future logistics talent
5How to assess current logistics maturity and develop a strategic roadmap to increase maturity levels.