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Gartner Expert
Rajesh Narayan
Sr Director Analyst
Rajesh Narayan works in the Financial Services Research and Advisory team and covers Underwriting, Digital Distribution, Emerging Technologies (IoT, Metaverse), Emerging products (Embedded Insurance, Parametric Insurance), ESG (Climate Risk, Climate Adaptation and Trends), Customer Experience, Solution and Business Ecosystems, Enterprise / Buyer Personas (Buying behavior, Buying priorities) and innovation in the Insurance industry.
He provides strategy and direction for Insurance CIOs, and assists vendors to shape their product / solution roadmaps and GTM direction for Vendors by helping them understand key issues, market dynamics, trends, best practices, competitive landscapes, spend forecasts and future scenarios.
Previous experience
Rajesh has worked in Insurance technology leadership roles to digitalize and transform insurance business processes in the underwriting, claims, finance, and distribution space. Rajesh has a deep North American and broad Global background in insurance business, operations and technology which he has leveraged to build effective practice and product roadmaps for insurance solutions and services. He brings a deep understanding of scenario-based planning, market segmentation and how these impact insurance stakeholders and personas to advice CIOs and Vendors in adopting and deploying technology for measurable business outcomes.
Professional background
Risk Management Solutions (RMS)
Sr. Director Product Management
Genpact
AVP Underwriting Transformation
ValueMomentum
General Manager and Head P&C Insurance
Areas of coverage
Financial Services Digital Business Strategy and Innovation
Financial Services Technology Modernization and Transformation
Industry Markets and Technologies
Industry Product Planning and Strategy
Executive Leadership: Sustainability
Education
Chartered Property and Casualty Underwriter (CPCU), The Institutes
Bachelor of Engineering, University of Mumbai, India
Certificates
Principles of Sustainable Finance, Erasmus University
Chartered Insurance Operations Professional, CIOP Institute
Lean Six Sigma Black Belt, CIOP Institute
Project Management Professional, PMI Institute
Business and Entrepreneur Leadership Tracks, Wharton
Leading the Next Gen Digital Enterprise, University of Columbia
Top Issues That I Help Clients Address
1Key business and technology trends impacting the insurance sector
2Go-to-Market Strategies for Insurance Vendors (ABM, Buyer Personas, Content, Events)
3Document reviews for pitch decks, sales decks, product brochures
4Emerging Technologies in Insurance (IoT, Metaverse) and Emerging Products (Embedded, Parametric)
5ESG and Sustainability practices in Insurance (Insurance and Regulatory trends, examples)