monday.com Drives Lead Gen Efficiency and Brand Value With Gartner Digital Markets

monday.com, an all-in-one work management platform provider, helps users track inventory, onboard new employees, oversee projects, update statuses on important tasks, and manage sales and marketing campaigns. 

The company serves a multitude of cross-functional teams from all business sizes operating in a variety of industries worldwide. As its target audience fits very different use cases, monday.com was looking to scale its performance marketing strategy to expand its reach and capture evolving buyer demand. 

Ido Kirshenboim, User Acquisition Team Lead at monday.com, explained, "We seek to understand the different needs of our buyers and adapt our campaigns across the entire funnel accordingly to optimize conversion rates and reduce user acquisition friction."

Personalized funnel for each user

In 2015, monday.com launched lead generation campaigns on the Gartner Digital Markets’ platform to amplify its acquisition strategy beyond paid search programs.

"If we see a 7% conversion rate in our paid search ads, there are still 93% of buyers that are currently in-market that we can capture. To get in front of those buyers, we need to be where they are searching for software," said Kirshenboim.

Gartner Digital Markets' software review sites receive 9 million monthly visitors and searches for project management software have increased by 36% over the past year. Kirshenboim indicated, "There's a large demand for our type of software due to businesses' digitalization, meaning we receive a lot of high-intent traffic. However, with over 1,500 products listed in the category, it can be challenging to stand out." 

As the industry has matured and more competitors enter the market, monday.com has expanded into niche categories on Capterra, GetApp, and Software Advice that cater to specific buyers and use cases. 

"Testing was easy and agile because Gartner Digital Markets allows full control of our profile content and accurate tracking by geography and category. That helped us be unique in each of the 100+ categories we are featured in and increase visibility among high-intent buyers with specific needs," explained Haim Fogel, User Acquisition Manager at monday.com.

With a deep understanding of buyer needs and behavior, the company is able to tailor campaign messages and channels to each segment so that prospects immediately perceive the value of its product and engage with its content.

Ultimately, monday.com's personalized approach to lead acquisition has optimized conversion rates across the funnel and has been key to its success.

Driving cost efficiency of performance marketing

With an optimized performance marketing strategy, lead acquisition is the main driver of growth for monday.com. Kirshenboim highlighted, "We prioritize pull channels, such as paid search and pay-per-click campaigns on Gartner Digital Markets, because we can target higher-intent buyers at the bottom of the funnel, and these campaigns deliver better ROI."

The company's data-driven approach to marketing spending aims at maximizing cost efficiency. "We measure everything to understand how each dollar we invest translates into revenue. Our attribution model helps us analyze the value each channel generates so we know where to allocate our budget and resources to get the most out of every click," said Kirshenboim.

Performance marketing and brand awareness aren't necessarily disconnected in monday.com's strategy. "Performance channels like Gartner Digital Markets also provide brand value. Even if prospects don't click on the ad, they are still seeing it and understanding who we are and what we offer," continued Kirshenboim.

In addition, reviews also play an important role in building monday.com as a strong brand and earning mindshare in the project management space and beyond. "A good amount of recent, positive reviews provide reliability and help buyers in their decision-making process. Besides, reviews increase discoverability of our product features for specific use cases and reduce user friction," said Fogel. 

Performance marketing efforts to capture buyer demand propelled monday.com's growth in recent years. The company reported that it experienced a 79% CAGR annual revenue increase between 2020 and 2022.

Novorad logo

Software Category:
Project Management

Products:
Lead Generation, Reviews

Headquarters:
Israel

Business impact

With Gartner Digital Markets, monday.com was able to:

  • Expand reach to capture in-market buyers across categories and geographies
  • Boost brand reliability with reviews
  • Optimize conversion rates with a personalized approach
  • Drive cost efficiencies by tracking metrics across the funnel
How monday.com captures buyer demand with Gartner Digital Markets

Beyond getting high-intent leads, there's also value for our brand when working with Gartner Digital Markets. Showing monday.com is a strong player among strong players increases users' trust because reviews provide reliability, and that's what software buyers are looking for.

Ido Kirshenboim

User Acquisition Team Lead, monday.com

Get More High-Quality Leads with Gartner Digital Markets

Launch lead generation campaigns that convert active buyers where they are searching for software.