Build an Integrated Digital-Seller Experience

Address the challenges buyers face when navigating a purchase by leveraging both digital and seller-led channels.

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Buyers prefer a rep-free buying experience, but 46% of buyers who actually had a rep-free experience regretted their purchase decision. However, those who went the seller-led route were 63% less likely to complete a high-quality deal.

Providing a customer experience that satisfies buyer preferences, positively influences the purchase decision, and delivers high-quality, low-regret deals is key.

Download our guide to learn how to:

Leverage the unique capabilities of humans to drive maximum interaction value
Design digital commerce capabilities that function as seller-enablement tools
Equip sellers with actionable analytics tools that provide insights to help them assess where buyers are in their purchase process

Build an Integrated Digital-Seller Experience

Address the challenges buyers face when navigating a purchase by leveraging both digital and seller-led channels.

Download the Guide

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