Generative AI (GenAI) has the potential to automate a broad range of tasks and therefore boost productivity, reduce costs, and offer new growth opportunities. Because it doesn’t require hard technical skills of its users and is widely available, GenAI will level the playing field in terms of access to information and skills across a broad set of roles and business functions, making it one of the most disruptive trends of this decade.
Highlights From Gartner IT Symposium/Xpo 2023: Day 3