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Gartner Expert
DD Mishra
Sr Director Analyst
D.D. Mishra is involved in high-quality analyses across all outsourcing services, as well as identification and development of new research topics addressed to meet requirements of Gartner clients. His responsibilities include working with clients to resolve sourcing issues in infrastructure outsourcing, along with developing research to drive improved performance, operational efficiency, cost optimization and partner management and to support various Gartner initiatives and events in the area of infrastructure sourcing.
Roles and responsibility
CIOs, sourcing managers, account managers and delivery managers from providers
Previous experience
Before joining Gartner, Mr. Mishra was involved in managing sourcing relationships in a large outsourced setup and worked in partner management, contract management, delivery and performance management, relationship management, change and transformation initiatives, program management, and the CIO's office. He was also involved in doing sourcing advisory and wrote on various CIO- and IT-related topics.
Professional background
Vodafone India
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Techmahindra
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NIIT Technologies
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Areas of coverage
Sourcing, Procurement and Vendor Management Leaders
Education
Master's degree, Computer Applications
Bachelor of Science degree, Physics
Top Issues That I Help Clients Address
1Contract Negotiation
2Service Level Agreement
3Partner & Relationship Management
4Service Transition
5IT Strategic Sourcing