Gartner strives to meet the highest standards for accuracy and thoroughness in our research and editorial coverage. When oversights occur, however, we will list them below.
Gartner strives to meet the highest standards for accuracy and thoroughness in our research and editorial coverage. When oversights occur, however, we will list them below.
28 December 2017
“Forecast: IT Services, Worldwide, 2015-2021, 4Q17 Update” (G00343324) has been republished. Due to a publishing system error, the originally published document contained erroneous data. An updated version of this document is now available on gartner.com.
21 December 2017
“How to Integrate Azure Stack Into Your IT Strategy/Infrastructure Roadmap” (G00341489) has been republished. In Figure 1, “Update RP” was moved to the Azure Stack block. In Table 1, we added that Azure Stack can add custom images in the Marketplace row. The updated version of this document is now available on gartner.com.
20 December 2017
In “Gartner Supply Chain Keynote: Aspire, Challenge and Transform in a Disruptive World” (G00338315), Note 1 was adjusted to indicate that there were 318 survey respondents. An updated version of this document is now available on gartner.com.
In “What Digital Supply Chain Initiatives and Technologies Companies Are Pursuing” (G00335906), Note 1 was updated to indicate there were 318 survey participants. An updated version of this document is now available on gartner.com.
In “Enabling Unified Commerce: How to Expand Your Digital Supply Chain Capabilities in Retail” (G00325242), the Evidence section description of Gartner’s Digital Business Impacts and the Supply Chain Study was adjusted to indicate there were 318 survey participants. An updated version of this document is now available on gartner.com.
In “Survey Analysis: What Marketers Learn From Leading CMOs and Their 2018 Spending Priorities” (G00333815), Figure 4 was corrected so that the data point for the “laggards” bar shows the complete number, 51. Also, the sentence prior to Figure 4 that refers to “26% of learners/laggards” was changed to be “26% of laggards.” An updated version of this document is now available on gartner.com.
19 December 2017
“Tech Go-to-Market: Advise Buyers How to Evaluate and Adopt Your Products to Increase Value (G00344291) has been republished to reflect the appropriate use of Peer Insights data. An updated version of the document is now available on gartner.com.
18 December 2017
“Assessing Microsoft Azure Service Fabric for Microservices and DevOps” (G00343217) has been republished to add 12 links to the end of the Evidence section. An updated version of this document is now available on gartner.com.
“Market Guide for Retail Distributed Order Management Systems 2017” (G00327636) was republished to update “AOE Consulting” to “AOE” within the profile of Magento. An updated version of this document is now available on gartner.com.
“Survey Analysis: Top Digital SCM Take-Aways From Gartner’s 10th Annual SCM Technology User Wants and Needs Study” (G00335446) has been corrected to fix the naming of “The Chartered Institute of Logistics and Transport (CILT [UK])” in the Methodology section. This updated document is now available on Gartner.com.
“Implementing a Governance Framework for Microsoft Azure Services” (G00338060) has been republished. In the Securely Store Privileged Account Credentials section, item No. 3 on strong passwords, split-knowledge and dual-control was accidentally omitted. The updated document is now available on gartner.com.
15 December 2017
“Market Guide for Fixed-Line Broadband Access Equipment” (G00323281) has been republished to provide further clarification on the services that ZTE provides. An updated version of the document is now available on Gartner.com.
“Market Trends: Web Application Firewall Market is Ripe for Disruption” (G00331221) has been republished to add dynamic application security testing as an additional capability for WAF. An updated version of the document is now available on gartner.com.
“Survey Analysis: Analytics and Business Intelligence Platform Ownership Costs” (G00325883) has been republished with an additional sentence added to the “ABIPOC by Vendor Category” section (final bullet) to clarify the cost profile of Microsoft Power BI. An updated version of the document is now available on gartner.com.
“Decision Point for Selecting a VXLAN Management Platform in Data Center Networks” (G00328481) has been republished to update the title and summary so that they better reflect the content. The updated document is now available on gartner.com.
“Market Guide for Virtual Customer Assistants” (G00321124) has been republished to correct the entries for Creative Virtual and Inbenta in Table 2 (Industry Traction); also, to correct the vendor write-up for Creative Virtual (replacing Fujifilm with Fuji Xerox under “Key partners” and including Hindi under “Languages”) and to extend the “Languages” entry for LogMeIn. An updated version of the document is now available on gartner.com.
“Source DRaaS With These Five Steps to Avoid a Disastrous Outcome” (G00331902) has been republished to update Figure 5. We removed VMware, moved EvolveIP and Peak10 to the Either Self-or-Fully section, and we added Expedient and WebAir to the Fully Managed section. The updated document is now available on gartner.com.
14 December 2017
“Market Guide for Resource Scheduling Applications” (G00340245) has been republished to change the entry in Table 8 (in the Vendor section for Robin) for the percentage of deployments via channel partners from 99% to 1%. A revised version of the table has been inserted into the document and the updated document is now available on gartner.com.
“Market Guide for Cloud Service Providers to Healthcare Delivery Organizations” (G00320496) has been republished to reorganize IBM’s list of products in Table 1 and to remove Merck as a notable client from ClearDATA’s entry in Table 2. An updated version of this document is available on gartner.com.
12 December 2017
“Toolkit: Technology Vendor Management Segmentation Framework” (G00324408) was republished to update the Dashboard tab, to reflect the correct positioning for the Emerging and Legacy coordinates. An updated version of the document is now available on gartner.com.
8 December 2017
“Market Guide for User Authentication” (G00321165) has been revised. We updated Table 5 to indicate that Callsign supports transaction verification, in addition to authentication. To indicate this capability, a “T” has been added in the OOB SMS or Voice and Mobile Push columns for Callsign. The updated version of this document is now available on gartner.com.
“How to Enhance the Security of Office 365” (G00345276) has been republished. We deleted the fourth bullet in the Key Challenges section and updated the E3 and E5 plan features for Office 365 and Enterprise Mobility + Security Suite in Table 1 to correct feature names. We changed “Encryption or tokenization” to “Encryption and rights management or tokenization” in Figure 1 and updated the IAM native capabilities descriptions in Tables 2 and 3. The language on Microsoft’s Customer Key better reflects how the company markets the product and we updated the name “Azure RMS” to “Azure Information Protection.” We also changed “IRM” to “File encryption and rights management” and removed BitTitan from Table 4. The updated document is now available on gartner.com.
“Create a Data Reference Architecture to Enable Self-Service BI” (G00333398)has been republished. In Table 4, “Data Catalog” was updated to “Data Governance Center.” Also, immediately prior to Table 6, the word “stand-alone” was inserted before “data cataloging tools.” An updated version of the document is now available on gartner.com.
4 December 2017
“The Gartner Digital Commerce Vendor Guide, 2017” (G00326514) has been republished to correct the capabilities of NuORDER, which has been removed from the On-Premises or Single-Tenant Hosted Applications section, and added to the Multitenant SaaS Applications section and the B2B Applications section. An updated version of the document is now available on gartner.com.
1 December 2017
“How to Enhance the Security of Office 365” (G00345276) has been temporarily retracted while we review some potential inaccuracies.
“Selecting a Cloud Platform for DevOps Delivery With Microservice Architecture” (G00320951) has been revised to change the Figure 7 caption to read “Comparison Ratings for CIaaS.” An updated version of the document is now available on gartner.com.
30 November 2017
“Impacts of Artificial Intelligence on Financial Management Applications” (G00340709) has been republished to change the sentence “Identifying suppliers that may default or pay late based on payment history in AP and external data such as credit information and sentiment analysis” to “Identifying customers that may default or pay late based on payment history in AR and external data such as credit information and sentiment analysis.” An updated version of this document is now available on gartner.com.
“Tech Go-to-Market: The Gartner Account-Based Marketing Vendor Guide for TSPs” (G00342397) was revised to include additional vendor examples in the Programmatic Advertising Platforms section. An updated version of this document is now available on gartner.com.
29 November 2017
“Market Guide for Application Delivery Controllers” (G00326165) has been republished to correct the presentation of a vendor’s name and to identify that vendor’s website correctly. The vendor is Pulse Secure (not PulseSecure as originally published), and its website is www.pulsesecure.net (not www.pulsesecure.com). The updated version of this document is now available on gartner.com.
“Unleash the Power of Digital Ambition to Realize Your Digital Future” (G00341623) has been republished. Figure 15 (page 24) was updated to clarify the role Piracy networks played as a trigger for the shift from physical stores to download products. An updated version of this document is now available on gartner.com.
28 November 2017
“Tech Go-to-Market Toolkit: Recruit the Right Number of Resale Partners” (G00340587) has been updated. We have corrected a formula in the Excel file named 340587_capplanmix_rec04.xlsx. An updated version of this document is now available on gartner.com.
“Magic Quadrant for Integrated IT Portfolio Analysis Applications” (G00321039)has been republished to correct the wording of the first two Cautions bullets for the vendor Changepoint. An updated version of this document is available on gartner.com.
27 November 2017
“Market Guide for User Authentication” (G00321165) has been republished to indicate that Kobil Systems is based in Germany, not Switzerland, Table 2. The updated version of this document is now available on gartner.com.
23 November 2017
“Market Guide for Digital Content Management for Sales” (G00318628) has been republished to update the vendor details for DocSend in Table 3 and the “Supported Integrations” entry for DocSend in the Representative Vendors section. An updated version of this document is now available on gartner.com.
22 November 2017
“Critical Capabilities for High-Security Mobility Management” (G00315906) has been republished to clarify the Samsung SDS affiliation with the Samsung Group in the Samsung Electronics write-up. An updated version of this document is now available on gartner.com.
21 November 2017
“Creating Digital Value at Scale: Key Insights From the 2017 Gartner Symposium/ITxpo Keynote” (G00343703) has been republished. It has been updated to more accurately compare the growth in online clothing sales with the revenue of six major retailers. We have also corrected a typo in Figure 3. An updated version of this document is now available on gartner.com.
“Critical Capabilities for General-Purpose, High-End Storage Arrays” (G00321059)has been updated to correct the number of nodes in the Dell VMAX and IBM XIV arrays, as described in the first paragraph of the “What You Need to Know” section. In addition, the Dell EMC Vendor write-up was updated to reflect the absence of deduplication and compression in the VMAX array, which changed the scores for Dell in Table 3 and Table 4, as well as Figure 1 through Figure 5. An updated version of this document is now available on gartner.com.
“Tech Go-to-Market: The Gartner Account-Based Marketing Vendor Guide for TSPs” (G00342397) was revised to include examples of other types of vendors in the Data Provider section. We also corrected some factual errors related to vendors in the Programmatic Advertising Platforms section. An updated version of this document is now available on gartner.com.
20 November 2017
“Understanding and Implementing Security in Microsoft Azure” (G00337221) has been updated. In the executive summary, we have updated the third Key Findings bullet and the second Recommendations bullet. We also made minor updates to the Azure Security Center section. Finally, in the Network Access and Filtering section, we updated the Azure Virtual Network and Subnet bullets. An updated version of this document is available on gartner.com.
“Predicts 2018: Challenge Assumptions to Realize Success in Consumer Goods” (G00342075) has been republished to replace Alexa with Amazon Echo in the “A Look Back” section. An updated version of this document is available on gartner.com.
“Market Guide for Revenue Management in Pharma and Biotech” (G00293331)has been republished to indicate that vendor FBK offers chargeback/rebate/admin validation and processing services in Table 1. The updated version of this document is now available on gartner.com.
17 November 2017
“Market Guide for Social Customer Service Applications” (G00317685) has been republished to correct some information regarding vendors’ consumer messaging app support (depicted in Table 4). Support for iMessage was removed for Brand Embassy, Clarabridge, inSided and Social Touch; Astute Solutions’ iMessage was clarified to be in beta. Support for WhatsApp was removed for Hootsuite and inSided; Brand Embassy’s WhatsApp support was clarified to be in beta, and we now note that Verint uses a third party to connect to WhatsApp. An updated version of this document is now available on gartner.com.
“Survey Analysis: Early SD-WAN Findings Yield Surprises” (G00343588) has been updated to add the word “SD-WAN” to the title. An updated version of this document is now available on gartner.com.
15 November 2017
“Four Architectures to Secure SD-WAN” (G003810914) has been republished to clarify the security capabilities of Versa Networks, which can demonstrate next-generation firewall certifications. An updated version of this document is available on gartner.com.
14 November 2017
“Market Guide for Endpoint Detection and Response Solutions” (G00331729) has been republished to add two providers (Binary Defense and Cylance) to the Representative Vendors section. An updated version of this document is now available on gartner.com.
“Critical Capabilities for Distributed File Systems” (G00274893) has been republished to remove all references and weightings to “Overall” as a use case category, as that category has been retired and a system error included it upon publication. The interactive version has been updated to remove “Overall” as the first tab, Tables 1 and 3 have been updated accordingly, and a reference in the text was removed. The updated document is now available on gartner.com.
“Market Share Analysis: Business Process Outsourcing, Worldwide, 2016” (3316690) has been updated to correct titling errors in Tables 4, 5, 6 and 7, where the currency was incorrectly labeled as U.S. dollars instead of U.S. dollars in constant currency (base 2013 U.S. dollars). An updated version of this document is now available on gartner.com.
“Market Guide for Information-Centric Endpoint and Mobile Protection” (G00319230) has been republished. We updated the Buyer’s Guidance on Kaspersky in Note 1 to reflect more accurate guidance, given what is known about the current situation. The updated version of this document is now available on gartner.com.
13 November 2017
“Emerging Technology Analysis: Full Life Cycle API Management” (G00323787)has been republished to revise the passage about microgateways in the section titled “Adjacent Markets Are Adding API Management Capabilities.” We have removed the reference to Istio (which is rather a communication fabric/mesh) and added a reference to Google (Apigee Edge Microgateway). An updated version of this document is now available on gartner.com.
9 November 2017
“Presentation of Customer Experience in Marketing Survey, 2017” (G00335440)has been updated. In slide 8, we have revised the expected percentage point change for CPG from 16% to 6%. An updated version of this document is now available on gartner.com.
8 November 2017
“Customer Experience in Marketing Survey 2017: Greater Expectations, Greater Challenges” (G00333783) has been updated. In Figure 6, which shows how customer experience will grow in importance by industry, we have changed the expected percentage point change for CPG from 16% to 6%. An updated version of this document is now available on gartner.com.
“Market Guide for Agile and DevOps Services” (G00340530) has been updated to include nine vendors that were inadvertently omitted from the Large System Integrators section. An updated version of this document is now available on gartner.com.
7 November 2017
“Survey Analysis: The Mobile App Development Trends That Will Impact Your Enterprise in 2017” (G00324373) has been republished. In the “A Combination of In-House and Outsourced Development Is Preferred” section, the document incorrectly stated that the use of mixed sourcing had increased by 4% from the prior year. The statement has been removed. An updated version of the document is now available on gartner.com.
“Market Guide for Supply Chain Planning System Integrators” (G00315548) has been republished. An “*” was added to the Bristlecone/SAP box in Figure 1. An updated version of this document is available on gartner.com.
6 November 2017
“Market Guide for Integrated HR Service Delivery Solutions” (G00335139) has been republished to correct a reference to Workday in ServiceNow’s “Partnerships and integrations” section under “Representative Vendors.” This now correctly states that “ServiceNow is a Workday Connect Partner with an Approved integration.” An updated version of the document is now available on gartner.com.
“Magic Quadrant for Business Continuity Management Program Solutions, Worldwide” (G00314067) has been updated to add context to our description of Premier Continuum in the Inclusion and Exclusion Criteria section. An updated version of this document is now available on gartner.com.
3 November 2017
“Market Guide for Data Science and Machine Learning Service Providers” (G00325164) has been republished to correct the company name from Acquila Insight to Aquila Insight. An updated version of the document is now available on gartner.com.
“Magic Quadrant for Operational Database Management Systems” (G00317993)has been republished to correctly state that SAP had “more than 18,000 customers for SAP Hana as of October 2017”, not “more than 20,000”. An updated version of this document is available on gartner.com.
2 November 2017
“Market Guide for Data Science and Machine Learning Service Providers” (G00325164) has been republished. InfoCepts’ number of employees has been updated from 75 to 750. Also, IAG was incorrectly represented as Insurance Australia Group. This has been corrected to International Airlines Group. Corrections have also been made to the Notable Customers/Clients column in Table 1. An updated version of the document is now available on gartner.com.
“Market Guide for Agile and DevOps Services” (G00340530) has been updated to include a vendor that was inadvertently omitted from the list of Large System Integrators section. An updated version of this document is now available on gartner.com.
1 November 2017
“Market Guide for Data Masking” (G00312999) has been republished to clarify that HPE shareholders would gain 50.1% ownership of the newly combined HPE and Micro Focus company post-merger. An updated version of this document is available on gartner.com.
31 October 2017
“Hype Cycle for Postmodern ERP, 2017” (G00314132) has been republished. The user advice in the Multienterprise MDM technology profile was updated to clarify information about the multienterprise MDM offering from Liaison Technologies. An updated version of this document is available on gartner.com.
“Hype Cycle for Multienterprise Solutions, 2017” (G00315237) has been republished. The user advice in the Multienterprise MDM technology profile was updated to clarify information about the multienterprise MDM offering from Liaison Technologies. An updated version of this document is available on gartner.com.
“Hype Cycle for Information Governance and Master Data Management, 2017” (G00314065) has been republished. The user advice in the Multienterprise MDM technology profile was updated to clarify information about the multienterprise MDM offering from Liaison Technologies. An updated version of this document is available on gartner.com.
“Hype Cycle for Supply Chain Execution Technologies, 2017” (G00332638) has been republished. The user advice in the Multienterprise MDM technology profile was updated to clarify information about the multienterprise MDM offering from Liaison Technologies. An updated version of this document is available on gartner.com.
“Market Definitions and Methodology Guide: Enterprise Communications Services” (G00327721) has been republished to fix a small error in a subsegment label in Figure 2. An updated version of the document is now available on Gartner.com.
“Market Share: Analytics and Business Intelligence, Worldwide, 2016” (G00335281) has been updated. The market and subsegment data for SAS and “other vendors” has been adjusted for 2016. An updated version of the document is now available on gartner.com.
“Market Definitions and Methodology Guide: Unified Communications and Collaboration” (G00322162) has been republished to update the title of the note. The updated title more accurately reflects the market definitions content. An updated version is now available on gartner.com.
30 October 2017
“Five Things to Know About the Next Generation of Customers” (G00328878) has been republished to correct a mistaken prediction. As originally published, the document incorrectly stated that “… Gartner predicts that, by the end of 2017, two-thirds of all customer service interactions will no longer require the support of a human intermediary (up from 55% in 2014).” This statement has been corrected to read: “…Gartner predicts that, by the end of 2022, two-thirds of all customer service interactions will no longer require the support of a human intermediary.”
27 October 2017
“Comparison of Amazon, Google, IBM and Microsoft AI Cloud Services” (G00332643) has been republished to update some missing information on IBM Watson. In addition, some of the assessments were changed for IBM in Tables 1, 4 and 5. The Microsoft column was also updated for Table 4 to correct which products are currently in preview and which are generally available. The updated document is now available on gartner.com.
26 October 2017
“Market Guide for E-Discovery Solutions” (G00313617) has been republished to add eGovern to Controle’s list of e-discovery software offerings. An updated version of this document is available on gartner.com.
“Magic Quadrant for Contact Center as a Service, Western Europe” (G00319077)has been republished to remove a passage from the “Leaders” section that incorrectly stated that this market is “still maturing.” It has already matured. The corrected version of the document is now available on gartner.com.
25 October 2017
“Translate Information Into Action by Controlling the Data” (G00319969) has been retitled to better reflect the contents. The updated version, titled “Healthcare Provider CIOs Must Translate Information Into Action by Controlling Patient Data” is now available on gartner.com.
“Real-Time Performance Management Requires Re-calibration” (G00338767) has been republished because the vendor Reflektive was incorrectly spelled in the final “Recommendations” section near the end of the document. This error has been corrected and an updated version is now available on Gartner.com.
“What VMware Cloud on AWS Will Be — and Won’t Be” (G00332557) was republished to update the first recommendation for greater clarity. An updated version of this document is now available on gartner.com.
“Magic Quadrant for Intelligent Business Process Management Suites” (G00315642) has been republished to clarify that only “some” Axon Ivy reference customers surveyed by Gartner indicated lower levels of overall satisfaction with the vendor compared to those of the other evaluated vendors. A clarification was also made to reflect that Axon Ivy’s innovations and analytic capabilities “seem partly” immature and are deployed inconsistently. The updated document is now available on gartner.com.
“Market Share: Enterprise Application Software as a Service, Worldwide, 2016” (G00323030) has been updated to revise the title of the document to better express the content of SaaS within the note to exclusively align to enterprise applications rather than the broader market of SaaS. An updated version of this document is now available on gartner.com.
“Market Share Analysis: Enterprise Application Software as a Service, Worldwide, 2016” (G00340275) has been updated to revise the title of the document to better express the content of SaaS within the note to exclusively align to enterprise applications rather than the broader market of SaaS. An updated version of this document is now available on gartner.com.
24 October 2017
“Magic Quadrant for Intelligent Business Process Management Suites” (G00315642) has been republished to add a detail to the Axon Ivy profile related to all reference customers having recommended the product, albeit some with qualifications. The updated document is now available on gartner.com.
“How to Choose Between Citrix and VMware as Your Strategic Desktop Virtualization Provider” (G00334908) has been republished to update a product name in the Analysis section, previously appearing in two instances as “Acropolis” and now revised as “Nutanix AHV.” The updated document is now available on gartner.com.
20 October 2017
“Market Guide for Information-Centric Endpoint and Mobile Protection” (G00319230) has been republished to include EDRM as a protection method for BlackBerry in Table 2. The updated document is now available on gartner.com.
“Cloud Access Security Brokers: A Comparison of Platform Solutions” (G00317345) has been republished to reflect Forcepoint’s FIPS validation. In Figure 1, we increased Forcepoint’s data security percentage to 43%. In Table 3, we changed Forcepoint’s response to “Yes” in the row labeled “Are you FIPS validated?” The updated document is now available on gartner.com.
18 October 2017
“Best Practices for Using Augmented Reality in Mobile Apps” (G00299004) has been republished to add information about the SMA Methodology to the Evidence section, and to revise Figure 1 to present the data in bar graph form. The updated document is now available on gartner.com.
17 October 2017
“Market Definitions and Methodology Guide: Communications Service Provider Operational Technology” (G00321811) has been republished to update the regional segmentation breakdowns. An updated version of the document is now available on gartner.com.
“SWOT: Slack, Worldwide” (G00337229) has been republished to reflect additional inputs from Slack regarding its payment processing model and the availability of Cisco WebEx in its App Directory, and now provides a forward-looking statement regarding support for on-premises deployment of the app. An updated version of the document is now available on gartner.com.
“Market Trends: AI in Edge Devices Creates Opportunities for Device Manufacturers” (G00333973) has been republished to update “Amazon Greengrass” to “AWS Greengrass.” An updated version is now available on gartner.com
16 October 2017
“Market Insight: The Future of Data Security” (G00318736) has been updated. In Figure 1, we have replaced the logo for Hewlett Packard Enterprise with the logo for Micro Focus. An updated version of this document is now available on gartner.com.
“Forecast Analysis: Integrated Systems, Worldwide, 3Q17 Update” (G00325718)has been republished to correct the CAGR calculation error for various segments and total of all integrated systems in Table 1 and the corresponding references in the Market Impact section. The data/forecast has not changed. An updated version of this document is now available on gartner.com.
12 October 2017
“Magic Quadrant for Content Services Platforms” (G00319504) has been republished to revise the second bullet in the Market Overview section. We removed a reference to Xerox and we removed a reference to Kofax and changed it to Lexmark. The updated document is now available on gartner.com.
“Forecast Analysis: Electronics and Semiconductors, Worldwide, 2Q17 Update” (G00335679) has been republished to reverse the orders of Figures 2 and 3. An updated version of the document is now available on gartner.com.
11 October 2017
Table 3 in “Market Guide for Customer Journey Analytics” (G00311249) has been revised. In the Salesforce row, the product functionality responses for the columns “Customer Data Augmentation” and “Manages Matching Process for Clients” have been changed from “No” to “Yes.” A corrected version is available on gartner.com.
10 October 2017
“Life Science CIOs Must Deploy Global Tender Management Solutions to Deliver Optimal Results” (G00332533) has been republished to add Feedback Processi Logici (FBK) to the list of vendors offering tender management solutions. An updated version of this document is available on gartner.com.
“Maverick* Research: Embrace Inclusiveness to Improve Team Performance” (G00330441) has been republished to correct a typo in Figure 3 where Chevron’s Bridges Project was referred to as the Brides Project. An updated version of the document is now available on gartner.com.
5 October 2017
“Make Your Supply Chain Planning Process Robust to Changing Personnel” (G00320282) was republished to eliminate the equation for turnover. Figure 2 and 3 were updated accordingly. In addition, the term “S&OP” was changed to “supply chain planning” throughout the document. An updated version of this document is now available on gartner.com.
“Magic Quadrant for Customer Management Contact Center BPO, Worldwide” (G00300949) has been republished to adjust some language. In the Vendor Strengths and Cautions section, we adjusted the language in the vendor write-ups to eliminate the suggestion that vendors were being ranked. An updated version of this document is now available on gartner.com.
4 October 2017
“2018 Planning Guide for Collaboration, Content and Mobility” (G00331849) has been republished to update the section titled “Pilot Microsoft Teams, and Prepare to Advise the Business on Its Use.” The updated document is now available on gartner.com.
“SWOT: Palo Alto Networks, Network Security, Worldwide” (G00321703) has been revised to adjust the percentages in Figure 3. An updated version of the document is now available on gartner.com.
3 October 2017
“Market Guide for K-12 Education Learning Management Systems” (G00317154)has been republished to reflect PowerSchool’s product name change from “Haiku” to “PowerSchool Learning” in Table 1. An updated version of the document is now available on gartner.com.
29 September 2017
“Magic Quadrant for Field Service Management” (G00319694) has been republished to correct a factual error in the section on ServiceMax. This vendor was acquired by GE Digital in January 2017 (not January 2016 as originally stated). An updated version of the document is now available on gartner.com.
28 September 2017
“Toolkit: Self-Assess Your Digital PLM Platform Maturity in Process Manufacturing” (G00328756) has been republished to improve the functioning of the Excel tool attachment and to update the color scheme. An updated version of this document is now available on gartner.com.
26 September 2017
“Market Guide for HCM Suite Applications” (G00321900) has been republished to revise the Additional Vendors of HCM Suites section. The “Asia/Pacific-based vendors” category has been split into “Asia/Pacific-based vendors” and “Middle-East-based vendors.” An updated version of the document is now available on gartner.com.
22 September 2017
“Identifying and Selecting the Optimal Persistent Data Store for Big Data Initiatives” (G00322578) was republished to correct the labels for “fair” and “good” in the Table 3 key, which had been transposed. An updated version of this document is now available on Gartner.com.
21 September 2017
“Top 10 IoT Technologies for Digital Business in 2018 and 2019” (G00328777) has been republished to remove the product names that were listed in the sentence “Some key IoT platform vendors only began to add edge support to their products in 2016 and 2017, for example, Amazon, Microsoft and PTC.” An updated version of this document is now available on gartner.com.
“How to Succeed in Selling HCIS to Business Buyers” (G00332237) has been republished as “How to Succeed in Marketing Hyperconverged Integrated Systems to Business Buyers” to more clearly describe the subject matter. An updated version of this document is now available on gartner.com.
20 September 2017
“Magic Quadrant for Unified Communications as a Service, Worldwide “ (G00315780) has been republished to include Dialpad in the Notable UCaaS Vendors section. An updated version of the document is now available on gartner.com
18 September 2017
“The Road to Healthcare Interoperability Goes Through the National Health Information Network” (G00328005) has been republished to add DirectTrust and Direct Messaging to Figure 1. An updated version is now available on gartner.com.
15 September 2017
“Market Guide for Cloud Office Management Tools” (G00329159) has been revised. We added license management and reporting to the list of management functionality that BetterCloud focuses on. The updated version of this document is now available on gartner.com.
12 September 2017
“Market Share: Software as a Service, Worldwide, 2016” (G00323030) has been republished to correct the aggregated revenue and share for several vendors in Table 1-1. An updated version of this document is now available on gartner.com.
11 September 2017
“Market Guide for Midmarket IT Outsourcing Services, Europe” (G00317888) was updated to add a sentence to the Sopra Steria profile in the Representative Vendors section. An updated version of the document is now available on gartner.com.
8 September 2017
“Magic Quadrant for Enterprise High-Productivity Application Platform as a Service” (G00304071) has been republished to correct the wording in the first Strengths bullet for Appian, in the Vendor Strengths and Cautions section: removing both the reference to “strong, profitable yearly growth” and the number of customers using Appian Cloud. An updated version of the document is now available on gartner.com.
7 September 2017
“Critical Capabilities for Cloud Financial Corporate Performance Management Solutions” (G00317429) has been republished with the following corrections:
– Tagetik has been placed in alphabetical order and its use case scores have been clarified (see paragraph 4 in individual vendor section).
– A note has been added to the OneStream Software profile (see paragraph 1 in individual vendor section). An updated version is now available on gartner.com.
“Critical Capabilities for High-Security Mobility Management” (G00315906) has been updated to clarify the reason Microsoft was not included in this analysis in the Dropped section. An updated version of this document is now available on gartner.com.
“Evaluation Criteria for Enterprise Mobility Management Suites” (G00323263) has been republished to update some criteria in the Vendor Licensing and Support section. We adjusted four of the Required criteria, one of the Preferred criteria, and one of the Optional criteria. The same changes were made to the downloadable tool. The updated document is now available on gartner.com.
31 August 2017
“Market Guide for MPM and MbM for Discrete Manufacturing” (G00301788) was republished to update Siemens’ vendor write-up. The last paragraph was accidentally omitted. An updated version of this document is now available on gartner.com.
“Market Guide for Customer Journey Analytics” (G00311249) has been revised to correct the number of IBM employees from 3,800,000 to 380,000 in Table 2. A corrected version is available on gartner.com.
“Evaluate Offshore/Nearshore Countries for Outsourcing, Shared Services and Captives in Asia/Pacific, 2017” (G00325032) has been republished to update information on Vietnam and Pakistan. We updated the number of IT companies as VINASA members in Vietnam to 350 and clarified the description of VINASA’s main functions. We also corrected the number of professionals employed in IT companies in Pakistan to 120,000, as well as the name of TRG Pakistan. An updated version of this document is now available on gartner.com.
“Market Guide for SOD Controls Monitoring Tools” (G00293793) has been revised to correct the vendor name Symsoft to Symmetry in Table 3. The updated version of this document is now available on gartner.com.
30 August 2017
“The Elusive Magic Quadrant for CRM” (G00337536) has been republished to add the “Magic Quadrant for Enterprise Integration Platform as a Service” to the “Cross-CRM” subsection under the section entitled “Is There a List of the CRM-Related Magic Quadrants and Market Guides That Gartner Publishes?” An updated version of the document is now available on gartner.com.
We added the word “higher” to the Brighterion section of “Cool Vendors in Identity and Fraud Management, 2017” (G00326811) to clarify that Brighterion’s detection rates in head-to-head comparisons with legacy financial crime scoring models are higher, not lower. The updated version of this document is now available on gartner.com.
29 August 2017
“The Gartner Digital Commerce Vendor Guide, 2017” (G00326514) has been republished to add MyWebGrocer to the Multitenant SaaS Applications section. An updated version of the document is now available on gartner.com.
“Hype Cycle for Data Science and Machine Learning, 2017” (G00325005) has been republished to include an additional technology, AutoML. Both Hype Cycle and Priority Matrix graphics have been updated to reflect this inclusion, and the individual profile text has been added to the full text document. An updated version is now available on gartner.com.
23 August 2017
“Market Guide for Cloud Infrastructure as a Service, China” (G00302093) was updated to include “Digital” in three references to “CIB Digital Financial Services (CIB Fintech).” An updated version of this document is now available on gartner.com.
“Market Guide for CRM in Tier 1 Retail” (G00312876) has been republished to change “CPG analytics” to “Manthan” in the NCR write-up. An updated version of this document is available on gartner.com.
“Market Guide for HCM Suite Applications” (G00321900) has been republished to revise the payroll localization entry for CoreHR, and the customer size served entries for MHR and Sage People in Table 1. In the Representative Vendors section, the information on CoreHR’s delivery model and recent innovations and investments have also been revised, and the HQ, and customer and employee numbers for Sage People have also been amended. An updated version of the document is now available on gartner.com.
22 August 2017
“Competitive Landscape: IT Services Providers to the Global Insurance Industry” (G00336248) has been updated to correct some erroneous market share numbers in Table 2. An updated version of this document is now available on gartner.com.
21 August 2017
“Toolkit: Five-Step Process to Optimize Software License Contract Terms and Conditions” (G00332678) has been republished to correct the filter and sort options in the “SW Terms & Impacts” and “SW Negotiations” tabs of the Toolkit Excel attachment. An updated version of this document is available on gartner.com.
“Market Guide for Compute Platforms” (G00325462) has been republished to include cloud infrastructure and hyperscale infrastructure as coverage areas for Lenovo in Table 2. The updated document is now available on gartner.com.
“Assessing the Security Capabilities of Salesforce Sales Cloud” (G00327514) has been republished to fix the caption for Figure 2. We changed it to indicate Salesforce Authenticator for iOS. The updated document is now available on gartner.com.
“Expand Your Artificial Intelligence Vision From the Cloud to the Edge” (G00332821) has been republished to revise the Amazon product information listed in Table 1. An updated version of this document is now available on gartner.com.
“Market Guide for Product Roadmapping Tools” (G00327423) has been republished to correct two errors regarding Sopheon. The corrected document, which is now available for viewing on gartner.com, correctly identifies Sopheon as being based in Bloomington, Minnesota (not Bloomington, Indiana). It also includes a revised statement about the availability of Sopheon’s Accolade software to, and used by, companies in various industries. An updated version of this document is now available on gartner.com.
18 August 2017
“The Gartner Digital Commerce Vendor Guide, 2017” (G00326514) has been republished to correct the capabilities of certain vendors. Commercetools has been removed from the On-Premises or Single-Tenant Hosted Applications section, and added to the Multitenant SaaS Applications section, the B2B Applications section and the Social Network Selling section. Pepperi has been removed from the On-Premises or Single-Tenant Hosted Applications section and added to the Multitenant SaaS Applications section. Ucommerce has been removed from the Multitenant SaaS Applications section. An updated version of the document is now available on gartner.com
11 August 2017
“A Comparison of Vulnerability and Security Configuration Assessment Solutions “ (G00322810) has been republished to clarify Tenable’s section, including that it does offer separate web application scanning capabilities. An updated version of this document is available on gartner.com.
10 August 2017 - Retraction
“Make Your Supply Chain Planning Process Robust to Changing Personnel” (G00320282) has been temporarily retracted pending additional review. If you have downloaded this report, please discard it. We will notify you when the document has been republished.
9 August 2017
“Competitive Landscape: Microcontroller Semiconductor Vendors, Worldwide, 2017” (G00271960) has been republished to provide additional information regarding the communication application type. An updated version of the document is now available on Gartner.com.
“Market Guide for Implementation and Migration Services — Microsoft Office 365, SharePoint and Skype Services” (G00325313) has been updated to reflect revised factual numbers regarding seats deployed, number of professionals employed and countries supported by one of the providers. An updated version of this document is now available on gartner.com.
“Competitive Landscape: Threat Intelligence Services, Worldwide, 2017” (G00321925) has been republished to add the following sections “Endpoint Detection and Remediation,” “Network Security Equipment,” “SIEM,” and “Incident Response.” In addition, revenue estimates for Webroot were updated. An updated version of the document is now available on gartner.com.
“New Generations of Integrated Systems Will Apply AI and Emerge as Self-Organizing Systems of Intelligence” (G00337206) has been republished to move SIOS Technology from the list of system integrators to the list of independent software vendors. An updated version of this document is available on gartner.com.
4 August 2017
“Magic Quadrant for Sales Force Automation” (G00315413) has been republished to correct a sentence in the first Caution in the section on Microsoft. The corrected sentence reads “Reference customers’ scores for Microsoft’s quality of standard reporting and dashboard capabilities placed it in the bottom 25% in this Magic Quadrant, although Microsoft claims that the most recent version now includes embedded Power BI dashboards.” An updated version of this document is now available on gartner.com.
3 August 2017
“In-Depth Assessment of Microsoft Azure Application PaaS” (G00333418) has been republished to change the optional criteria percentage in the summary to 70%. In addition, we changed the “fPaaS access to private resources “ criterion from No to Yes in Table 10. There were also some minor clarifications regarding the Azure Service Fabric. An updated version of this document is available on gartner.com.
“Ecosystem Modeling Will Be an Indispensable Tool in Designing Digital Businesses” (G00326442) has been republished to correct two instances of “SunGard” to “Ellucian” (in Figure 2 and the paragraph following it). An updated version of the document is now available on gartner.com.
“Software Procurement’s Guide to Negotiating a Microsoft Dynamics 365 Contract” (G00328211) has been revised to make changes to Figure 2. Under Dynamics 365 Enterprise, the purple “Activity” and “Device” boxes were deleted. Under Dynamics CRM Online, the “Essentials” and “Task” arrows were redirected to the purple “Team Members ‘Light Users’” box. Under Dynamics AX Online, the “Self-Serve” and “Task” arrows also were redirected to the purple “Team Members ‘Light Users’” box. A corrected version is available on gartner.com.
2 August 2017
“Make Better Choices for Unified Communications Managed and Professional Services” (G00329416) has been republished to update the company name “AVI Systems” to “AVI-SPL” in Table 1. This change does not impact the remainder of the report. An updated version of the document is now available on gartner.com.
“Market Share: All Software Markets, Worldwide, 2016” (G00322617) has been updated. The market and subsegment data for SAS Institute and Other Vendors has been adjusted for 2016. The revenue estimate for Huddle has been adjusted for all years. The 2015 country-level data for Symantec has been adjusted for the storage market. An updated version of the document is now available on gartner.com.
“Residential Building Automation and Security: High Growth Potential but Slow to Gain Traction” (G00330090) has been republished to correct the labels for the number of units in Figure 2. An updated version of the document is now available on gartner.com.
1 August 2017
“Supply Chain Brief: Amazon to Disrupt Grocery Supply Chain and Drive Innovation With Whole Foods Acquisition” (G00333618) has been republished to remove mention of stock price changes for individual grocery retailers. An updated version of this document is now available on gartner.com.
“Market Trends: Move Cybersecurity Into the Core of Vertical Industry Strategies” (G00332899) has been updated to remove a third-party data source that could no longer be verified. An updated version of this document is now available on gartner.com.
31 July 2017
“Market Guide for Security Threat Intelligence Products and Services” (G00314647) has been republished to update the flow of the steps in Figure 1. The arrows from “Feedback” to “Dissemination” and “Dissemination” to “Processing” were pointing in the wrong direction. An updated version of this document is now available on Gartner.com.
“Market Guide for U. S. Community Development and Regulation Applications” (G00321464) has been republished to update Table 2, to reflect that Azteca offers all functionalities, including “Occupational,” “Professional” and “Health” licensing and “Plan Review,” in its Cityworks application. In addition, Table 3 was updated to reflect Tyler’s servicing of Tier 1 and 2 governments. An updated version is available on gartner.com.
27 July 2017
“Market Trends: How to Target Capital Markets With Artificial-Intelligence-Powered Solutions” (G00325558) has been republished to update the geographic percentage breakdowns in Figure 5. This change does not impact the remainder of the report. An updated version of the document is now available on gartner.com.
“Hype Cycle for Risk Management, 2017” (G00313840) has been republished to clarify the advice regarding when to use a BCMP solution in the first bulleted list in the User Advice section of the BCM Program Solutions profile. The updated version of this document is now available on gartner.com.
26 July 2017
“Toolkit: Technology Vendor Classification Framework” (G00324408) has been retitled “Toolkit: Technology Vendor Management Segmentation Framework” to better reflect the contents. An updated version of the document is now available on gartner.com.
25 July 2017
“Emerging Applications of AI for Healthcare Providers” (G00326359) has been republished to clarify that Medial EarlySign uses machine learning to identify individuals who are at high risk of having certain cancers, often months before clinical signs are present. An updated version of the document is now available on gartner.com.
“Market Guide for Compute Platforms” (G00325462) has been republished to correct presentation of the vendor name, Supermicro, and to include ARM, big data analytics, web/application infrastructure and AI/ML as capabilities for Wiwynn in Tables 1 and 2. The updated document is now available on gartner.com.
“Hype Cycle for Human-Machine Interface, 2017” (G00313859) has been republished to update information regarding the VPA-Enabled Wireless Speakers profile in the document. Its market penetration was revised to “Less than 1% of target audience” (from 1% to 5% of target audience) and the time to plateau changed to “Five to 10 years” (from “two to five years”). An updated version of this document is now available on Gartner.com
“Magic Quadrant for Solid-State Arrays” (G00315723) has been republished to fix references to the Dell EMC brand names, VMAX All Flash and Unity All Flash. An updated version of this document is available on gartner.com.
“Critical Capabilities for Solid-State Arrays” (G00316095) has been updated to amend two product names. Dell EMC VMAX-F All Flash is now Dell EMC VMAX All Flash, and Dell EMC Unity is now Dell EMC Unity All Flash. This change affects two of the Dell product description sections, Figures 1 through 5, and Tables 3 and 4. An updated version of this document is now available on gartner.com.
“Market Guide for Security Threat Intelligence Products and Services” (G00314647) has been updated to add two vendors (DomainTools and Stealthcare) to the Representative Vendors section. An updated version of this document is now available on gartner.com.
“Forecast Overview: CRM Software, Worldwide, 2016 Update” (G00316334) has been updated. We have corrected the trend calculations for the customer support and service segment in Figure 2. An updated version of this document is now available on gartner.com.
20 July 2017
“Magic Quadrant for Oracle Application Services, North America” (G00298581) has been republished due to a technical issue on the gartner.com interactive Magic Quadrant functionality. There were no changes in the Magic Quadrant positions or content in the narrative.
18 July 2017
“Market Share: Enterprise Network Equipment by Market Segment, Worldwide, 1Q17” (G00324711) has been republished with the correct ending month of Cisco’s upcoming 4Q17 of July, not October. An updated version of this document is now available on gartner.com.
“The Gartner Digital Commerce Vendor Guide, 2017” (G00326514) has been republished to correct the positions or presentation of certain vendors. 24[7] Chat has been changed to 24[7] in the Personalization Engines section, the Customer Journey Analytics section and the Assisted Selling section. Bridgeline Digital has been added to the On-Premises or Single-Tenant Hosted Applications section. Epsilon Telecommunications has also been changed to Epsilon in the Marketing Automation section. Mi9 Retail has been moved from the On-Premises or Single-Tenant Hosted Applications section to the Multitenant SaaS Applications section; it has also been added to the B2B Applications section and the Distributed Order Management section.
17 July 2017
“Comparing Products for Microsegmentation in Virtualized Data Centers” (G00321031) We updated some of the text related to Illumio, as well as Figures 1, 2 and 10. The document you are viewing is the corrected version. For more information, see the Corrections page on gartner.com.
14 July 2017
“Market Guide for Retail Workforce Management Applications” (G00310278) has been republished to update the “Industry specialism” entry for WorkForce Software. An updated version of the document is now available on gartner.com.
13 July 2017
“Market Guide for Retail Distributed Order Management Systems, 2017” (G00327636) was republished to update Table 2. An “X” was added to the “Capable of processing payment refunds” row for Oracle NetSuite, Oracle, OrderDynamics, Proximis, Radial, Salesforce, SAP, Softeon, Symphony Gold and Vinculum. In the OrderDynamics profile, LS Retail (DeFacto) was changed to Defacto. The OneView Commerce profile was updated to clarify it offers cloud/SaaS deployment. An updated version of this document is now available on gartner.com.
“Market Guide for Yard Management” (G00300943) was republished to update Table 5. C3 Solutions received a checkmark in the Radio Frequency and Other Sensors categories. An updated version of this document is now available on gartner.com.
12 July 2017
“Magic Quadrant for Enterprise Network Firewalls” (G00310171) has been revised. The vendor name H3C was changed to New H3C Group in the graphic and the company’s write-up. In the Check Point Software Technologies vendor section, we removed two enterprise firewall products that are not available. In the Forcepoint vendor section, we revised three product names: Forcepoint Web Security, Forcepoint Email Security and Forcepoint Management Center. The updated version of this document is now available on gartner.com.
11 July 2017
“LzLabs’ Unique Approach Could Reinvigorate the Mainframe Migration Market” (G00317411) was republished after removing information stating that GT Software was not marketing the Alchemy product. An updated version of the document is now available on Gartner.com.
“Software Procurement’s Guide to Negotiating a Microsoft Dynamics 365 Contract” (G00328211) has been revised. Figure 3 has been updated to reflect the correct discount ratios for Dynamics 365 Customer Engagement Plan Tiers 2, 3 and 4, which are 22%, 30% and 39%, respectively. A corrected version is available on gartner.com.
6 July 2017
“Simple Lessons You Must Learn From WannaCry” (G00320825) has been republished to clarify the anti-malware approach used to detect early versions of the ransomware payload. An updated version of this document is now available on gartner.com.
“Market Guide for Application Shielding” (G00317737) has been republished to add “obfuscation” and “encryption” to the list of GuardSquare’s capabilities. The updated document is now available on gartner.com.
5 July 2017
“Market Guide for Application Integration Platforms” (G00303867) has been republished to update Table 4. Fiorano was added to the “Closed-source application integration suites/enterprise service bus (ESB)” and “iPaaS for application integration” fields. An updated version of the document is now available on gartner.com.
“Market Guide for Labeling and Artwork Management” (G00328583) has been republished to add Loftware to Table 5, which lists representative vendors in enterprise labeling. An updated version of this document is now available on gartner.com.
“Market Share Analysis: Data Integration Tools, Worldwide, 2016” (G00333067)has been updated to correct the ranking order of the vendors in Table 1, as Talend and Information Builders were accidentally reversed in the previous version. An updated version of this document is now available on gartner.com.
3 July 2017
“Magic Quadrant for Contact Center Infrastructure, Worldwide” (G00309857) has been republished to correct the description of Mitel in the Challengers part of the Market Overview section: deleting the reference to Mitel being “rated a Caution by Gartner’s financial scoring methodology” and correctly describing it as having held its position on the Magic Quadrant by enhancing its offerings and Ability to Execute at a pace equivalent to the improvements seen in the market overall. An updated version of the document is now available on gartner.com.
“Innovation Insight for Visual Configuration” (G00326234) has been republished to inform that Axonom offers FSP visualization tools and that Tacton Systems supports CAD drawings. Previously, these capabilities were incorrectly unchecked in Table 2. An updated version of this document is now available on gartner.com.
As first published, “Magic Quadrant for Cloud Strategic Corporate Performance Management Solutions” (G00325767) incorrectly stated, in the first Caution for Centage, that this vendor’s reference customers scored it in the bottom quartile for application flexibility. An updated version of this document is now available on gartner.com.
29 June 2017
“Market Guide for SaaS-Based Predictive Analytics Applications for B2B Sales and Marketing” (G00303128) has been updated. We are correcting an inaccuracy regarding TopOpps’ integrations. An updated version of this document is now available on gartner.com.
28 June 2017
“Take Advantage of the Disruptive Convergence of Analytic Services and Software” (G00324309) has been republished to correct the second paragraph of the Analysis section. The statement referencing First Derivatives now states that the company “acquired Kx Systems for its cross-industry analytics platform including its retail analytics application.” An updated version of this document is now available on gartner.com.
27 June 2017
“Market Guide for Application Shielding” (G00317737) has been republished. In the “Other Vendors” section, we corrected the vendor name for IKS to XTN Lab. The updated version of this document is now available on gartner.com.
“Magic Quadrant for Disaster Recovery as a Service” (G00311593) has been republished because we inadvertently included draft text in the Acronis, Bluelock, iland and Infrascale vendor sections. The updated document is now available on gartner.com.
26 June 2017
“Critical Capabilities for Network Services, Asia/Pacific” (G00314941) has been republished to correct that China Telecom Global has MPLS network coverage in 10 markets, but lacks coverage in the Philippines and Taiwan. An updated version of this document is now available on gartner.com.
“Magic Quadrant for Disaster Recovery as a Service” (G00311593) has been republished because we inadvertently included draft text in the Strengths and Cautions sections of the Sungard AS write-up. The updated document is now available on gartner.com.
22 June 2017
“Magic Quadrant for Application Security Testing” (G00290926) has been republished to correct a survey statistic. In the Context section, it was 67%, not 71%, of IT leader respondents to the Gartner Application Security Trends Study that reported that increased usage of automated and integrated app testing before production was among the top-three critical security measures to be adopted by the end of 2019. An updated version of this document is now available on Gartner.com.
22 June 2017
“Software Procurement’s Guide to Negotiating a Microsoft Dynamics 365 Contract” (G00328211) has been revised. In the key of Figure 3, the wording has been corrected to read, “all other rates are per user per month” instead of “per year.” Also, in Gartner Recommended Reading, an Archived note was replaced with “Toolkit: Minimize SaaS Risk and Cost Using This Toolkit to Efficiently Negotiate Optimal SaaS Contract Terms and Conditions.” A corrected version is available on gartner.com.
20 June 2017
“Magic Quadrant for Disaster Recovery as a Service” (G00311593) has been republished to make two changes to the Carbonite write-up. We included midsize businesses in the Typical Customer section of the write-up. We also modified text to denote that the recommended use is for U.S. companies that desire a full-service offering or that have IBM System i workloads (not necessarily those that desire both, as originally stated). The updated document is now available on gartner.com.
14 June 2017
“Market Trends: Global Demand for Cloud-Based Security Is Growing Through 2020” (G00321941) has been republished to update the total cloud-based security services annual growth rates and revenue values in Tables 1-1 and 1-3, respectively. An updated version of the document is now available on gartner.com.
“Market Trends: LoRa Offers Low-Risk, High-Reward LPWA Opportunity” (G00326510) has been republished to revise text related to Orange in the Market Share Potential section. Orange plans to launch LTE Cat-M1 in 2018 as a complementary network. LTE Cat-M1 will be sold to applications needing higher bandwidth and a better uplink. An updated version of the document is now available on gartner.com.
9 June 2017
“Compare EMM Security Ecosystems to Make a Strategic Selection” (G00323261)has been republished to modify the MDT and MARS rows of Table 2, as well as the Network Protection: Mobile VPN row of Table 7. The updated document is now available on gartner.com.
“Midmarket Context: ‘Windows 10 Enhances Security’” (G00331289) has been republished to correct the naming conventions of the following Microsoft products:
• Microsoft Windows Defender Antivirus (AV)
• Microsoft Windows Defender Advanced Threat Protection (ATP)
We have also clarified in the fifth paragraph that E3 licensing is not required for Windows Defender AV, but Intune or System Center Configuration Manager (SCCM) are required to manage Windows Defender AV at scale. An updated version of this document is now available on gartner.com.
“Market Guide for Managed Services for Programmatic Advertising” (G00321150)was republished after removing information on AudienceScience as this vendor is no longer in business. An updated version of the document is now available on Gartner.com.
7 June 2017
“Magic Quadrant for Data Center Outsourcing and Infrastructure Utility Services, Europe” (G00313346) has been republished. In the Fujitsu section, the last sentence in the second Cautions bullet was revised for greater accuracy. A corrected version is available on gartner.com.
“Magic Quadrant for Enterprise Mobility Management Suites” (G00311193) has been republished because we inadvertently included a draft version of the Sophos write-up and omitted a caution from the BlackBerry write-up. The updated document is now available on gartner.com.
“Market Opportunity Map: Analytics and Business Intelligence, Worldwide” (G00322846) has been updated. We have corrected the “search-based data discovery” row in Table 2, changing the growth potential to “High (20% CAGR)” and changing the profitability to “Low (3%).” An updated version of this document is now available on gartner.com.
6 June 2017
“Forecast Overview: Small-and-Midsize-Business External IT Spending, Worldwide, 2017” (G00326308) has been revised. Under Market Description in the fourth paragraph, the word “billion” has been changed to “trillion.” In Figure 1 and Figure 4, the label on the y axis has been changed from “millions” to “billions.” An updated version of the document is now available on gartner.com.
“Market Share: Unified Threat Management (SMB Multifunction Firewalls), Worldwide, 2016” (G00324269) has been republished to update the CAGR heading from a “4-year CAGR” to a “3-year CAGR” in Tables 1-1 and 1-3. There was no change to the data. An updated version of the document is now available on gartner.com.
“Competitive Landscape: SIEM Market, Worldwide” (G00327295) has been republished to update the market share values in Figure 1. An updated version of the document is now available on gartner.com.
5 June 2017
“In-Depth Assessment of Amazon Web Services as an Application PaaS” (G00315158) has been republished to remove some links that pointed to the wrong vendor. The updated document is now available on gartner.com.
1 June 2017
“Digital Trust — Redefining Trust for the Digital Era: A Gartner Trend Insight Report” (G00328734) has been republished to add “Chief Data Officers Must Foster Trusted Relationships Using Data and Analytics” to the Research Highlights section. The updated document is now available on gartner.com.
30 May 2017
“Market Share Analysis: Security Software, Worldwide, 2016” (G00323840) has been republished to update the market size for “other security software” for 2015 in Table2. An updated version of the document is now available on gartner.com.
“Cool Vendors in Advertising, 2017” (G00328117) was republished to update information in the Beeswax section. The sentence: “Prices start at $8,500 a month for 10 million QPS” was updated to “Prices start at $8,500 a month for 10,000 QPS.” An updated version of this document is now available on gartner.com.
24 May 2017
“Understanding and Implementing Security in Office 365: Exchange Online, SharePoint Online and OneDrive for Business” (G00317346) has been republished to add Better Mobile Security to the list of mobile threat defense vendors that integrate with Microsoft Intune’s risk-based conditional access feature. The updated document is now available on gartner.com.
23 May 2017
“Market Snapshot: ERP Manufacturing and Operations Software, Worldwide, 2016” (G00329360) has been revised to change the title of Figure 1 from “Manufacturing and Operations Software Revenue by Purchase Style, 2014-2016” to “Manufacturing and Operations Total Software Revenue, 2014-2016.” An updated version of this document is now available on gartner.com.
“Forecast Analysis: Enterprise Network Equipment, Worldwide, 1Q17 Update” (G00323027) has been republished to correct some text and Article references in the Competitive Environment section. An updated version of this document is now available on gartner.com.
“Market Share Analysis: Data Center Hardware Integrated Systems, Worldwide, 2016” (G00324368) has been republished to correct the 4Q16 hyperconverged integrated system year-over-year growth to 223.2%. An updated version of this document is now available on gartner.com.
“Market Guide for Telecom Expense Management Services, 2017” (G00326384)has been republished to provide further clarification on the services that Calero provides. An updated version of the document is now available on Gartner.com.
“Competitive Landscape: WAN Edge” (G00324778) has been republished to change vendor Aryaka’s Suitable Network Size in Table 1 to “Small to Large” and to change vendor Ecessa’s Channel Strategy to “Direct, Channel.” An updated version of this document is now available on gartner.com. An updated version of this document is now available on gartner.com.
17 May 2017
“Competitive Landscape: EMS/ODM Companies Will Diversify From PC and Smartphone Manufacturing, 2016” (G00272091) has been updated. In the original document, “Foxconn” was incorrectly labeled as “Flexconn” in Figure 1. An updated version of this document is now available on gartner.com.
“Market Guide for Edge Computing Solutions for Industrial IoT” (G00326040) has been revised. In Table 2, we changed GE Predix Machine to GE Predix Machine analytics; GE Predix Field Agent to GE Predix Machine analytics; and GE (Bit Stew) to GE Predix Machine analytics The updated version of this document is now available on gartner.com.
“Market Share: Managed Security Services, Worldwide, 2016” (G00323838) has been republished to update the market size for 2014 in Table 1-1. This change does not impact the remainder of the report. An updated version of the document is now available on gartner.com.
“Market Share: Security Software, Worldwide, 2016” (G00323839) has been updated. The country-level data for Intel has been adjusted for all years. An updated version of the document is now available on gartner.com.
15 May 2017
“Cool Vendors in Social Software and Collaboration, 2017” (G00325443) has been republished to correct a factual error - Shindig is headquartered in New York City, not Palo Alto. An updated version of this document is now available on gartner.com.
12 May 2017
“Market Share: Security Consulting Services, Worldwide, 2016” (G00320764) has been republished to update the label for Japan in the regional data in Table 1-1. An updated version of the document is now available on gartner.com.
“Market Share: All Software Markets, Worldwide, 2016” (G00322617) has been updated. In the previous publication, there was a single subsegment called Delivery Automation: ARA. In the revised version, there are separate subsegments: (1) Delivery Automation and (2) Delivery Automation: ARA. The AIM subsegment estimates for Dell Boomi in 2016 have been adjusted. The 2014 through 2016 estimates for Google have been adjusted for the database management system market. The country-level data for Intel in Security has been adjusted for all years. Other vendors in CRM, data integration and data quality, and analytics and business intelligence has been adjusted for all years. An updated version of the document is now available on gartner.com.
10 May 2017
“Critical Capabilities for Digital Marketing Hubs” (G00307980) has been republished to change the wording of Neustar’s services from “identity management services and security credentials” to “identity data management services and security services” to more accurately represent their capabilities. An updated version of this document is available on gartner.com.
9 May 2017
“Market Insight: What Retailers Want From Technology and Service Providers in 2017” (G00325636) has been republished to change the label in the third bubble to Supply Chain in Figure 5. An updated version of the document is now available on gartner.com.
8 May 2017
“Market Trends: Why the Cloud Is the Place for Your Next Business Analytics Offering” (G00314835) has been republished to remove one company from the list of cloud-only vendors. An updated version of this document is now available on gartner.com.
5 May 2017
“Forecast: Modern Business Intelligence Platforms by Select Functionality, Worldwide, 2016-2021” (G00326677) has been republished with a corrected Figure 2. The original figure reversed the CAGR values for Smart Data Discovery and Search-Based Data Discovery. An updated version of this document is now available on gartner.com.
“Market Guide for Multicountry Payroll Solutions” (G00318847) has been republished to amend the start date of the strategic partnership between SafeGuard World and Workday to 2010, and to correct the country listings in Table 18. An updated version of the document is now available on gartner.com.
4 May 2017
“Market Share: IT Services, 2016” (G00325740) has been updated. We have updated the market size for “other services vendors” in Japan. A corrected version of this document is now available on gartner.com.
3 May 2017
“Cool Vendors in CRM Sales, 2017” (G00326349) has been republished to expand our recommendation on Vymo on the first page, and to expand its applicability in various sectors in the section on Vymo’s challenges. An updated version of this document is now available on gartner.com.
2 May 2017
“Forecast: Mobile Phones, Worldwide, 2014-2021, 1Q17 Update” (G00320042)has been republished to correct an error we detected in wholesale ASP and wholesale revenue. Unit numbers will remain completely unaffected. An updated version of the document is now available on gartner.com.
1 May 2017
“Cool Vendors for Compute Platforms, 2017” (G00327885) has been republished to clarify and correct details about features, services and use cases associated with Skyport Systems. An updated version of this document is available on gartner.com.
“A Comparison of UEBA Technologies and Solutions” (G00317414) has been republished. Updates were made to add a “poor” classification to Table 2 and change the Harvey ball depiction for the “weak” classification, to amend Table 3 to reflect that Interset does possess the “Collect IT asset data” capability, and to remove “Cassandra” from Interset’s profile text. An updated version of this document is now available on gartner.com.
28 April 2017
“Market Share: Communications Service Provider Operational Technology, Worldwide, 2016” (G00321550) has been republished to update the market size for other providers in Table 1-1. This change does not impact the remainder of the report. An updated version of the document is now available on gartner.com.
27 April 2017
“Recommended Configurations for Notebooks and Desktop PCs, 2017” (G00325652) has been republished to correctly identify AMD Pro A12 seventh-generation processor as a recommended configuration for desktops. The updated document is now available on gartner.com.
“Market Share Analysis: Industrial Semiconductors, Worldwide, 2016” (G00320308) has been republished to correct the size of TI’s customer base from “over 10,000 customers” to “over 100,000 customers.” An updated version of this document is now available on gartner.com.
“Market Share Analysis: Wireless LAN, Bluetooth, GPS and NFC Semiconductors, Worldwide, 2016” (G00328235) has been republished to include the NXP Semiconductors heading within the Top Vendors Analyzed section. An updated version of the document is now available on gartner.com
26 April 2017
“Cool Vendors in CRM Sales, 2017” (G00326349) has been republished to expand our recommendation on Vymo on the first page, and to expand its applicability in various sectors in the section on Vymo’s challenges. An updated version of this document is now available on gartner.com.
Three Moves for CIOs to Lower Business Costs With Cloud” (G00326262) has been republished to update Figure 3. Due to changes in Figure 3, we also changed the number of different combinations from which a system operator or a developer can choose from to “1.7 million” instead of “113 million,” as originally stated. An updated version of this document is now available on gartner.com.
“Monitor Big Data and Machine-Learning Software to Drive the Business” (G00322183) was republished to change the title to “Monitor Data and Analytics Platforms to Drive Digital Business,” which more accurately reflects what the document is about. An updated version of this document is now available on gartner.com.
21 April 2017
“Forecast: Semiconductor Capital Spending, Worldwide, 1Q17 Update” (G00319918) has been republished to revise exchange rates of 2016 and 2017 that were incorrectly referenced in Table 10-1. This change does not impact the remainder of the report. An updated version of this document is now available on gartner.com.
19 April 2017
“Assessing the Impact of Digital Assistants in the Workplace” (G00323264) has been republished, as an earlier version of the document was inadvertently published originally. No changes were made to the facts or positions in the research. The updated version is now available on gartner.com.
17 April 2017
“2017 CEO Survey: A Financial Services Perspective” (G00328392) has been republished to restore some missing text to Figures 16, 20 and 36 in Appendix 2. An updated version of the document is available on gartner.com.
“How CSPs Can Exploit Artificial Intelligence” (G00319223) has been republished to update the description of Icaro Tech’s network assurance solution. An updated version of the document is now available on Gartner.com.
14 April 2017
“A Comparison of UEBA Technologies and Solutions” (G00317414) has been temporarily retracted so that we can ensure the accuracy of the content. We expect the document will republish shortly.
“Market Share: Semiconductor Devices and Applications, Worldwide, 2016” (G00324759) has been republished to revise revenue data for three companies – Atmel, Cypress Semiconductor and Broadcom Ltd. (formerly Avago). The revision changed the application and device revenue mix, affecting Industrial, Consumer, Automotive and Wired Communications applications; and MCUs, Total ASSP and Optoelectronics semiconductors. There is no change to Total Semiconductor revenue for 2015 or 2016. An updated version of this document is now available on gartner.com.
13 April 2017
“Critical Capabilities for Managed Workplace Services, Europe” (G00316141) has been republished to add the Hungary (Budapest) delivery center, and to specify that the Getronics/GWA support of approximately 2.5 million desktops, 2.56 million desktop users, about 210,000 mobile devices, 53,000 virtual desktops and 122,000 DaaS users is in Europe. An updated version of this document is now available on gartner.com.
12 April 2017
“Magic Quadrant for Network Performance Monitoring and Diagnostics” (G00301193) has been revised. We clarified the fact that Ipswitch sells in North American predominantly (not entirely) through direct sales, and through partners in other regions. The updated version of this document is now available on gartner.com.
“Market Guide for WAN Edge Infrastructure” (G00318943) has been republished to revise the compound annual growth rate of SD-WAN through 2020 from 57% to 59%, and the market sizing from $1.1 billion to $1.3 billion. An updated version of this document is now available on gartner.com.
11 April 2017
“Market Share: Semiconductor Wafer Fab Equipment, Worldwide, 2016” (G00319630) has been republished to revise revenue data for SEMES from $672.1 million to $434 million and Nanometrics revenue from $174.1 million to $184.1 million. The net effect is that Total Wafer Fab is now lowered by $238.1 million. Impacted areas are dielectric etch, single wafer processors, conductor etch, photoresist processing (track), other fab automation. An updated version of this document is now available on gartner.com
7 April 2017
“What to Consider Before Migrating to a New DBMS” (G00304173) has been republished to correct the text just above Figure 1, so that the “final 10% to 25% of the logic” accounts for 50% of the effort, rather than 35%; and “testing” accounts for 35% of the effort rather than half of the effort. An updated version of the document is now available on gartner.com.”
6 April 2017
“IoT Components Will Require Changes to Enterprise Networks” (G00316844) has been republished to revise its title to “The Top Three Impacts of IoT on Networks,” which more accurately reflects the focus of the research. An updated version of this document is available on gartner.com.
“Market Guide for Data Center Modernization Consulting Services” (G00307881)has been republished to change HP to HPE in the Key Partnerships section for Accenture, Deloitte, HCL, IBM, PwC and Wipro. An updated version of this document is available on gartner.com.
“How and When to Use Co-managed Security Information and Event Management” (G00322700) has been republished because we inadvertently included draft versions of Table 1 and Figure 1 in the document. An updated version of this document is now available on gartner.com.
“When to Use Microsoft’s Native Capabilities for Archiving and E-Discovery” (G00315437) has been republished to add QUADROtech to the list of sample vendors of archive content migration services in Table 2. An updated version of this document is available on gartner.com.
5 April 2017
“A Comparison of UEBA Technologies and Solutions” (G00317414) has been republished to fix a cell in Table 3. In the Gurucul column, the row for “user feedback” is now marked Yes. The updated document is now available on gartner.com.
“Critical Capabilities for Managed Workplace Services, Europe” (G00316141) has been republished to change the number of remote support service desk contracts that Computacenter manages to 12 million. An updated version of this document is now available on gartner.com.
“Forecast: NAND Flash Supply and Demand, Worldwide, 1Q16-4Q18, 1Q17 Update” (G00321660) has been republished to correct all the data in Table 4-1. The updated version of this document is now available on gartner.com.
4 April 2017
“Critical Capabilities for Managed Workplace Services, North America” (G00316026) has been republished to add notes that further clarify information regarding Dell Services’ acquisition by NTT Data and HPE Enterprise Services’ merger with CSC. An updated version of this document is available on gartner.com.
3 April 2017
“Semiconductor Forecast Database, Worldwide, 1Q17 Update” (G00327401) has been republished to correct an error in DRAM bit shipments and revenue for 2018 affecting Chapters 1, 2 and 4. The updated version of this document is now available on gartner.com.
31 March 2017
“Market Guide for Secure Enterprise Network Data Communications” (G00303132)was republished to update Table 1. A check mark was added to the “Cloud-Based Services Offered” column for Cyber adAPT. An updated version of this document is now available on gartner.com.
“Forecast: DRAM Market Statistics, Worldwide, 2014-2021, 1Q17 Update” has been republished to correct an error in bit shipments and revenue for 2018 affecting Chapters 1 through 4. The updated version of this document is now available on gartner.com.
“Toolkit: 2016 Eye on Innovation Award Initiatives in Financial Services” (G00321395) was updated to enable macros for custom-filtering options to work in the Excel file. An updated version of the document is now available on gartner.com.
“Forecast: DRAM Market Statistics, Worldwide, 2014-2021, 1Q17 Update” (320609) has been republished to correct an error in bit shipments and revenue for 2018 affecting Chapters 1 through 4. The updated version of this document is now available on gartner.com.
“Market Guide for Healthcare Payers’ Core Administrative Processing Solutions” (G00301977) has been revised to add VIDACounter to Invidasys’ list of Product Names in Table 1. Also, in the Increased Personalization section, a sentence about “CAPS vendors, such as Ram Technologies, building out more self-service user portals and apps” was deleted. A corrected version is available on gartner.com.
30 March 2017
“Magic Quadrant for Global Digital Marketing Agencies” (G00303884) has been republished to correct a description of vendor 360i and its clients under the Agencies to Watch section. An updated version of this document is now available on gartner.com.
29 March 2017
“Decision Point for Selecting a Public Cloud Management Strategy” (G00319589)has been republished to make minor updates to Figures 3, 4 and 5, including the color-coding of some of the arrows. The updated document is now available on gartner.com.
28 March 2017
“How to Achieve Scheduling Optimization in Field Service” (G00326572) has been republished to correct the percentage reference in the second paragraph of the Introduction section from 5% to 15%. An updated version of the document is now available on gartner.com.
27 March 2017
“Forecast: PCs, Ultramobiles and Mobile Phones, Worldwide, 2015-2021, 1Q17 Update” (G00328439) has been revised to correct the OS data for ultramobile basic device type in the OS combined tab. Also, a percentage in the Summary and four percentages in the Overview section have been revised. An updated version of this document is available on gartner.com.
“The Future of High-Performance Storage” (G00325069) has been republished. We revised the first Strategic Planning Assumption to say that 3D Xpoint technology will be at least seven times (not 10 times as previously stated) more expensive than NAND flash on a $/GB basis through 2021. Although there were no content changes to Figures 2 and 3, they had modifications made to convey their information more clearly. An updated version of this document is now available on Gartner.com.
“Best Practices in Automotive Innovation Labs” (G00316753) has been revised because Nissan was inadvertently omitted from Table 1. A corrected version is available on gartner.com.
22 March 2017
“Market Insight: How to Collaborate and Compete in the Emerging VPA, VCA, VEA and Chatbot Ecosystems” (319851) has been revised to correct two figure titles. The title for Figure 3 now reads “Vendor Positioning Versus Use Cases (No Scoring Implied).” The title for Figure 4 now reads “High-Level Architecture of Conversational Platforms.” An updated version of this document is available on gartner.com.
“How to Use IoT to Extend Customer Experiences” (G00311573) has been updated. We have corrected the title and footnote of Figure 2, as well as related text within the document, to show that the responses pertain to secondary responsibility for customer experience as stated by those respondents with primary responsibility for customer experience. An updated version of this document is now available on gartner.com.
21 March 2017
“Market Guide for Healthcare Payers’ Core Administrative Processing Solutions” (G00301977) has been republished to add SaaS to the Solution Delivery column for NASCO and to correct NTT Data’s year founded, both in Table 2. An updated version of the document is now available on gartner.com.
20 March 2017
“Market Trends: Top Five Buyer Expectations of Intelligent Automation in Data and Analytics Services” (G00322319) was revised to correct the Table 1 description of the IBM Watson offering. An updated version of this document is now available on gartner.com.
“Understanding the Impact of Microsoft’s “Cloud-First” Strategy on Licensing” (G00315027) was revised to clarify that “contract negotiators” are not Microsoft’s contract negotiators. An updated version of this document is now available on gartner.com.
“Market Guide for Mobile Marketing Platforms” (G00297133) has been republished to correct the IMImobile information in Table 1. An updated version of this document is now available on gartner.com.
“Magic Quadrant for Global Digital Marketing Agencies “ (G00303884) has been republished to correct a caution for Huge. An updated version of this document is now available on gartner.com.
16 March 2017
“Don’t Let the Contact Center Be Your ‘Achilles Heel’ of Fraud Prevention” (G00318825) has been updated to change the name of vendor “LexisNexis” to “LexisNexis Risk Solutions” in the “Employ Innovations in KBV” section. In addition, in the section “Implement Cross-Channel Consumer Behavior Analytics,” the paragraph on startup fraud analytics vendors has been revised to reflect that these e-commerce-focused fraud vendors have limited use-case support for contact center orders. An updated version of this document is now available on gartner.com.
“Magic Quadrant for Managed Workplace Services, North America” (G00312948)has been republished to change the number of contacts handled per year by TCS from 1.62 million to 16.2 million. An updated version of this document is available on gartner.com.
14 March 2017
“Forecast Snapshot: User and Entity Behavior Analytics, Worldwide, 2017” (G00322944) has been republished to update the units in Figure 1 to millions of U.S. dollars instead of billions. An updated version of the document is now available on gartner.com.
13 March 2017
“Magic Quadrant for Transportation Management Systems” (G00304405) was republished to amend C.H. Robinson’s profile text. An updated version of the document is now available on Gartner.com.
10 March 2017
“Toolkit: Two-Minute Cost Benchmark for IT Infrastructure and Operations” (G00323771) has been temporarily retracted to validate that the use of Gartner IP adheres to Gartner Methodology requirements. If you have downloaded this report, please discard it. We will notify you when the document has been republished.
“Vendor Rating: VMware” (G00316827) has been republished to correct the vendor financial statement scorecard ratios in Figure 2. The updated version of this document is now available on gartner.com.
“Leverage References’ Scores to Fine-Tune Your Selection of Hybrid Infrastructure and Cloud Migration Service Providers” (G00313938) was republished to change the title to “Leverage the Results of 300 Gartner Reference Checks to Fine-Tune Your Selection of Hybrid Infrastructure Service Providers” in order to better reflect the content of this document. An updated version of the document is now available on gartner.com.
8 March 2017
“Toolkit: Tabletop Exercise for BCM” (G00224225) has been republished to update the types of exercise methods described in Figure 1. An updated version of this document is available on gartner.com.
7 March 2017
“Ending Destructive Financial Management Behaviors Between and During Global Economic Slowdowns” (G00311471) has been republish to correct a reference to a Gartner survey response. Respondents to the survey believed that far fewer than 50% of all IT requests they receive for something new “will” yield a financial benefit to their enterprises that is measurable or provable by audit, rather than “will not” yield. An updated version of the document is now available on gartner.com.
“Market Guide for Email Marketing” (G00206474) has been republished to correct the type of integration with marketing automation/campaign management solutions for Marketo shown in Figure 1. An updated version of this document is now available on gartner.com
6 March 2017
“SWOT: MuleSoft, Application Infrastructure and Middleware, Worldwide” (G00308788) has been republished to correct the caption and source line for Figure 3 to reflect that MuleSoft’s revenue for the 2016 software market are Gartner estimates. An updated version of the document is now available on gartner.com.
3 March 2017
“Magic Quadrant for Business Intelligence and Analytics Platforms” (G00301340)has been republished to correct the reference to Information Builders’ cloud hosting in the Cautions bullet for “Areas of limited functionality.” An updated version of the document is now available on gartner.com.”
2 March 2017
“Forecast Snapshot: Communications Platform as a Service, 2016” (G00319977)has been republished to clarify the respective revenue growth rates of Nexmo and Twilio. The updated version of this document is now available on gartner.com.
28 February 2017
“Market Guide for Communications Platform as a Service” (G00278398) has been republished to clarify the respective revenue growth rates of Nexmo and Twilio in Note 1. The updated version of this document is now available on gartner.com.
“Magic Quadrant for Data Management Solutions for Analytics” (G00302535) has been republished to clarify the text in Cloudera’s “Market presence” bullet under Strengths, Google’s “DMSA market awareness” bullet under Cautions, and the entry for LexisNexis Risk Solutions under “Other Vendors to Consider.” An updated version of the document is now available on gartner.com.
27 February 2017
“Magic Quadrant for Business Intelligence and Analytics Platforms” (G00301340)has been republished to change Oracle Big Data Analytics to Oracle Big Data Discovery. An updated version of the document is now available on gartner.com.
23 February 2017
“Critical Capabilities for Network Performance Monitoring and Diagnostics, 2017” (G00301180) has been republished to replace Netis Systems with Netis (Crossflow) in the Honorable Mention vendor section. The updated version of this document is now available on gartner.com.
“Magic Quadrant for Network Performance Monitoring and Diagnostics” (G00301193) has been republished to replace Netis Systems with Netis (Crossflow) in the Honorable Mention vendor section. The updated version of this document is now available on gartner.com.
22 February 2017
“Market Guide for Enterprise Legal Management Solutions” (G00301384) has been republished to correct the classification of Seal Software (which was moved from Legal Contract/Document Management to Legal Content Analytics) and the name of CPA Global in the ELM sample vendor list in Table 2. An updated version of this document is available on gartner.com.
21 February 2017
“Vendor Rating: Hewlett Packard Enterprise” (G00319537) has been republished to correct the Corporate Viability heading to reflect the correct rating of Variable. The updated document is now available on gartner.com.
16 February 2017
“Adding Serverless Computing and fPaaS to Your Cloud-Native Architecture Toolbox” (G00318340) has been updated to include minor changes to the Summary of Use-Case Assessment section and to the “state management is a challenge” bullet. An updated version of this document is available on gartner.com.
15 February 2017
“Magic Quadrant for Warehouse Management Systems” (G00300345) was republished to change two instances of “Microlistics Isis” to “Microlistics WMS” in the Microlistics write-up. An updated version of the document is now available on Gartner.com.
14 February 2017
The title of “Business Drivers of Technology Decisions for Life Sciences, 2017” (G00313236) has been revised from its original, “Business Drivers for Life Science Information Technology Decisions, 2017,” to align it with other published “Business Drivers” notes in the series. A corrected version is available on gartner.com.
“Tech Go-to-Market: CSPs Should Adjust Their Go-to-Market Approach to Sell More Cloud Services to SMB “ (G00306007) has been republished to correct the definition of CSP to read “communications service provider” rather than cloud service provider. An updated version of this document is now available on gartner.com.
13 February 2017
“Market Guide for Cloud Infrastructure as a Service, China” (G00302093) was revised to correct the QingCloud data center locations in Table 7. An updated version of this document is now available on gartner.com.
“Market Guide for Electronics Manufacturing Services” (G00318833) was republished to move Plexus to the “global full-service providers offering adjacent services” section, rather than the “global provider primarily offering core manufacturing services” section of the document. An updated version of this document is now available on Gartner.com.
9 February 2017
“Market Guide for Trade Promotion Management and Optimization for the Consumer Goods Industry” (G00307538) has been republished to align information for some vendors between the overview charts and individual company profiles. In addition, we corrected the user distribution for Exceedra, removed Flintfox nPrice as a product currently being offered, and added a missing line of text regarding its RMx product. We also corrected McKinsey’s product name to “Periscope By McKinsey,” and we altered the SAP vendor description before Table 26 and further described the vendor’s partnerships. An updated version of this document is now available on gartner.com.
8 February 2017
“Forecast Snapshot: Communications Platform as a Service, 2016” (G00319977)has been updated to correct the y-axis in Figure 1. An updated version of this document is now available on gartner.com.
6 February 2017
“Forecast: Enterprise IT Spending for the Insurance Market, Worldwide, 2014-2020, 4Q16 Update” (G00302278) was revised to correct a macro issue with the currency converter tool. This issue has been fixed, and an updated version of this document is now available on gartner.com.
“Forecast: Enterprise IT Spending for the Utilities Market, Worldwide, 2014-2020, 4Q16 Update” (G00302270) was revised to correct a macro issue with the currency converter tool. This issue has been fixed, and an updated version of this document is now available on gartner.com.
“Forecast: Enterprise IT Spending for the Communications, Media and Services Markets, Worldwide, 2014-2020, 4Q16 Update” (G00302272) was revised to correct a macro issue with the currency converter tool. This issue has been fixed, and an updated version of this document is now available on gartner.com.
“Forecast Enterprise IT Spending for the Banking and Securities Market, Worldwide, 2014-2020, 4Q16 Update” (G00325572) was revised to correct a macro issue with the currency converter tool. This issue has been fixed, and an updated version of this document is now available on gartner.com.
Forecast: Enterprise IT Spending by Vertical Industry Market, Worldwide, 2014-2020, 4Q16 Update” (G00302261) was revised to correct a macro issue with the currency converter tool. This issue has been fixed, and an updated version of this document is now available on gartner.com.
“Forecast: Enterprise IT Spending for the Manufacturing and Natural Resources Market, Worldwide, 2014-2020, 4Q16 Update” (G00325604) was revised to correct a macro issue with the currency converter tool. This issue has been fixed, and an updated version of this document is now available on gartner.com.
3 February 2017
“Adding Serverless Computing and fPaaS to Your Cloud-Native Architecture Toolbox” (G00318340) has been republished to make minor updates to some Amazon product names. An updated version of this document is available on gartner.com.
1 February 2017
“Market Guide for In-Memory Computing Technologies” (G00293531) was revised to add in-memory analytics, in-memory data grid and high-performance message infrastructure for Striim in Table 1. An updated version of this document is now available on gartner.com.
“Forecast Analysis: Servers, Worldwide, 4Q16 Update” (G00323767) was revised to add regional summaries for Japan, Greater China and Rest of Asia/Pacific to Table 6. An updated version of this document is now available on gartner.com.
30 January 2017
“A Procurement Manager’s Guide to Negotiating With Amazon Web Services, 2016” (G00317249) has been republished to note that AWS routinely offers alternatives to all-upfront payment in its Enterprise Discount Program. The updated version of this document is now available on gartner.com.
“How the Dell-EMC Merger Will Affect You” (G00314614) was republished to amend Figure 2. The original Harvey Balls under the column heading, “VxRail,” in the rows marked “Medium” and “High,” have been replaced with empty circles, indicating low risk. A corrected version of the document is now available on gartner.com.
27 January 2017
“Market Definitions and Methodology: Software” (G00321853) has been updated. We have made minor revisions to the Content Service Platform and Other Application Software sections. An updated version of this document is now available on gartner.com.
“Market Trends: Adoption of New Non-LCD Technology in Smartphones and VR/AR Will Be Supply-Side-Driven” (G00318970) has been republished to fix the number of pressure points in Figure 1. An updated version of the document is now available on gartner.com.
26 January 2017
“Vendor Rating: Hitachi” (G00300918) has been republished to revise the Revenue Growth, Net Profit Margin and Modified Current Ratio bars in Figure 4, by 1 point each, to match the data in the paragraphs preceding the graphic (which was correct at the time of original publication and has not changed). An updated version of this document is available on gartner.com.
23 January 2017
“Magic Quadrant for Master Data Management Solutions” (G00305598) has been republished to reflect the fact that this is Gartner’s evaluation of the Master Data Management Solutions market for 2016. As such, the revenue period evaluated in the Magic Quadrant is calendar year 2015, and license counts are as of 1Q16. Data for the Magic Quadrant was collected June through August 2016. Gartner plans to publish the next iteration of this Magic Quadrant in November 2017. The updated version of this document is now available on gartner.com.
19 January 2017
“Technology Overview for Utility Asset Investment Planning” (G00273672) has been republished to note that Riva Modeling Systems was acquired by PowerPlan. An updated version of this document is available on gartner.com.
18 January 2017
“Magic Quadrant for Intrusion Detection and Prevention Systems” (G00295470)has been republished to correct the name of Trend Micro’s product from Deep Security to Deep Discovery, and to remove the word “large” from the last Caution bullet in Cisco’s write-up. An updated version of this document is now available on Gartner.com.
13 January 2017
“Competitive Landscape: Endpoint Detection and Response Tools” (G00314542)has been updated. We have revised Figure 3 to show full-year 2016 estimates for the EDR and EPP markets. An updated version of this document is now available on gartner.com.
“Forecast: Servers, All Countries, 2013-2020, 4Q16 Update” (G00323783) was revised to correct a macro issue that caused the currency converter not to work properly. An updated version of this document is now available on gartner.com.
11 January 2017
“Forecast Snapshot: Communications Platform as a Service, 2016” (G00319977)has been updated. We have corrected a rounding error related to Twilio’s projected 2016 revenue. An updated version of this document is now available on gartner.com.
9 January 2017
“Other Vendors to Consider for Modern BI and Analytics” (G00314393) has been republished to correct the write-up on WingArc1st to say that its customers are largely based “in” the Asia/Pacific region, rather than “outside” that region. An updated version of the document is now available on gartner.com.
“Market Guide for Advanced Retail Space Management Applications” (G00314263)has been republished to correct vendor information regarding offerings from Symphony Gold in the Representative Vendors section. An updated version of this document is available on gartner.com.
7 January 2017
“Other Vendors to Consider for Modern BI and Analytics” (G00314393) has been republished to correct the entry for Altair — HiQube to solidThinking – Envision. An updated version of the document is now available on gartner.com.
4 January 2017
“Market Guide for Web Analytics” (G00309470) has been republished to rename IBM Tealeaf to IBM in the Session Replay Vendors section. The notable customers list for Clicktale has also been amended in the Session Replay Vendors section. An updated version of the document is now available on gartner.com.”
3 January 2017
The “Market Guide for Cloud Storage Gateways” (G00295712) was republished to reflect that Panzura is adding (not moving to) a subscription-based pricing model as an option to its perpetual pricing model common to enterprise storage infrastructure. A corrected version of the document is now available on gartner.com.
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