Gartner strives to meet the highest standards for accuracy and thoroughness in our research and editorial coverage. When oversights occur, however, we will list them below.
Gartner strives to meet the highest standards for accuracy and thoroughness in our research and editorial coverage. When oversights occur, however, we will list them below.
21 December 2016
“Vendor Rating: VMware” (G00316827) has been republished to amend the “Product/Service” section. We revised the sentence regarding vRealize Suite’s support of VMware Cloud Foundation to note that all of its components (Operations, Automation, Business for Cloud and Log Insight) are currently compatible with VMware Cloud Foundation. The updated version of this document is now available on gartner.com.
19 December 2016
“Magic Quadrant for Life Insurance Policy Administration Systems, Europe” (G00297274) has been republished to update the names of various product offerings in the Vermeg section. An updated version of the document is now available on gartner.com.
“Market Guide for Endpoint Detection and Response Solutions” (G00298289) has been republished. In the “Detection” subsection, we have removed the mention of enSilo as a vendor that focuses on detection techniques using network traffic interception to detect exfiltration and command-and-control traffic, indicating clients are already infected. The updated version of this document is now available on gartner.com.
“Forecast: ERP, SCM and CRM by Selected Functionality, Worldwide, 2015-2020” (G00314699) has been updated. We have corrected revenue data for the learning (education and training) market segment. An updated version of this document is now available on gartner.com.
“Market Guide for European Non-Life-Insurance Policy Administration Systems” (G00294422) has been republished to correct a sentence that asserted Duck Creek acquired Agencyport Software from Xchanging. An updated version of this document is now available on gartner.com.
“Survey Analysis: Capital and Operating Costs Are Driving and Inhibiting Enterprise 3D Printer Sales” (G00307585) has been republished to state that the Senvol Database lists 26 enterprise 3D printer models that cost $1 million or more. An updated version of this document is available on gartner.com.
“IT Market Clock for Unified Workspaces, 2016” (G00311185) has been republished to add BlackBerry to the list of Sample Vendors in the Enterprise Mobility Management of PCs section. An updated version is now available on gartner.com.
16 December 2016
“The 2017 CIO Agenda: Seize the Digital Ecosystem Opportunity” (G00317427) has been republished. A change was made to the text to clarify meaning. An updated version of this document is now available on gartner.com.
“Market Guide for Services Procurement Solutions” (G00300255) has been republished to correct the Representative Vendors section, where the following information on Upwork’s compliance offering for local tax and labor regulations has been amended: “It self-reports as being tax- and labor-law-compliant in more than 180 countries. This compliance is, however, achieved through requiring end users to accept terms of service that enforce compliance with tax and labor laws.” has been revised to read: “It self-reports providing classification compliance services for Upwork Enterprise clients in more than 180 countries.” An updated version of this document is now available on gartner.com.
“Market Guide for MES/MOM Implementation” (doc G00293979) was republished 13 December 2016. In the Representative Vendor section, ATS was inadvertently in the Plant Automation and Engineering provider segment. This has been corrected to show that ATS is in the Business and Technology Service provider segment. An updated version of the document is now available on Gartner.com.
14 December 2016
“These Overlooked Assistance Tools for Your Customer Service Agents Can Boost Productivity” (G00318520) has been republished to bring it in line with our body of customer service and support research, including removing references to assistance tools as a new market, removing the technology categories of “next best action” and “virtual customer assistant,” and updating the representative vendors in Table 1. An updated version of this document is now available on gartner.com.
12 December 2016
The “Market Guide for Cloud Storage Gateways” (G00295712) was republished to revise Table 1 and the AWS and Seven10 write-ups. In Table 1, we added NFS to the protocols AWS supports. In the AWS write-up, we added file gateway as a configuration option for Storage Gateway, and what that configuration would provide, and removed comments about pricing from the last paragraph. In the Seven10 write-up, we replaced the last paragraph, as draft text was inadvertently used. The updated version of this document is now available on gartner.com.
“Magic Quadrant for Meter Data Management Products” (G00310072) has been republished to remove the mention of any specific Cuculus international expansion partner. Additionally, in the MDM as a Consumption Data Analytics Enabling Platform section, Siemens’ partners were updated, and Vitria has been added as a vendor offering cloud-based smart metering analytics. An updated version of this document is available on gartner.com.
9 December 2016
“Critical Capabilities for BPM-Platform-Based Case Management Frameworks” (G00291102) has been republished to update all references to the vendor EMC to its current name, “Dell EMC.” An updated version of this document is now available on gartner.com.
“Hype Cycle for CRM Customer Service and Customer Engagement, 2016” (G00290058) has been republished to correct Smart Action to SmartAction under the Sample Vendors section of “Voice-Driven Customer Service Apps.” An updated version of this document is now available on gartner.com.
8 December 2016
“Market Guide for Service-Centric Cloud ERP Solutions” (G00307756) has been republished to more accurately reflect the current status of Oracle’s acquisition of NetSuite, as well as to adjust the weightings of FinancialForce’s industry focus in Figure 1 (“Banking and Insurance” up five percentage points; “Other” down five percentage points). An updated version of this document is now available on gartner.com.
“Magic Quadrant for Enterprise Information Archiving” (G00294240) has been republished to revise the wording in the Global Relay vendor section to reflect the fact that Global Relay has introduced search and operational analytics. The updated version of this document is now available on gartner.com.
6 December 2016
“Market Insight: Technology Strategic Planners’ Guide to Position IoT Within Health Insurers” (297716) has been revised. “UnitedHealthcare, through its subsidiary Optum” has been changed to “Optum (UnitedHealth Group’s health services platform).” An updated version of this document is available on gartner.com.
“Market Guide for Integrated Risk Management Solutions” (G00290464) has been republished. This document now includes a revised Figure 1 (Gartner IRMS Market Segments) to better highlight related reports for each of the IRMS market segments. In addition, to ensure alignment with Gartner Market Guide Methodology, the nonstandard, qualitative “Representative IRMS Vendor Listing” table has been removed, along with the optional Representative Vendors section. Readers can identify vendors who meet Gartner’s definitions of the IRMS market segments via the referenced published Market Guides and Magic Quadrants listed in this document. An updated version of this document is now available on Gartner.com.
5 December 2016
“Market Guide for Cloud Service Providers to Healthcare Delivery Organizations” (G00294358) has been republished to update certifications for the vendor Peak 10 in Table 1, and the URL and notable clients for AWS and Datapipe in Table 3. An updated version of this document is available on gartner.com.
2 December 2016
“Market Guide for Endpoint Detection and Response Solutions” (G00298289) has been republished to correct the name of “Defender ATP” to “Windows Defender ATP.” An updated version of this document is now available on gartner.com.
“Hyperscaling Analytics: Comparing Streaming Analytics in the Cloud With AWS, Microsoft Azure and IBM” (G00310019) has been republished to add the Scalability row to Table 1. The updated document is now available on gartner.com.
“Predicts 2017: Digital Business Elevates the Customer Experience Well Beyond Current Multichannel Capabilities “ (G00298612) has been republished to provide clarity on the Amazon Dash Wand versus the Amazon Dash Button. An updated version of this document is available on gartner.com.
“Applying Deception Technologies and Techniques to Improve Threat Detection and Response” (G00314562) has been republished to make it clear the vendors found in Table 6 do not imply an exhaustive list. The updated version is now available on gartner.com.
“Healthcare CIOs Should Use These Guidelines in Determining Compensation for Chief Medical Informatics Officers” (G00273569) is being republished to add mean and median salary information in the Methodology section. An updated version of this document is now available on gartner.com.
30 November 2016
“Critical Capabilities for Enterprise File Synchronization and Sharing” (G00294305) has been republished to update incorrect data in Tables 2 and 3. The updated version is now available on gartner.com.
“Magic Quadrant for Full Life Cycle API Management” (G00277632) has been republished to correct the positioning of the labels on the Magic Quadrant graphic for WS02 and Sensedia, which were the wrong way around. An updated version of this document is now available on gartner.com.
“Market Guide for Virtual Customer Assistants” (G00291810) has been republished to update the IBM product reference in Table 1 to IBM Watson Conversation/Watson Virtual Agent (from Watson Engagement Advisor). An updated version of the document is now available on gartner.com.
“Toolkit: Supply Planning and Inventory Management Maturity Self-Assessment” (G00310698) has been republished to correct the titles of two entries on the Team Graphics worksheet: from Metrics to Inventory and from Organization to Resources. An updated version of this document is now available on gartner.com.
29 November 2016
“Market Guide for Risk Management Consulting, Worldwide” (G00302200) has been republished to include a statement on Infosys, which was not profiled in this report but which offers some of these services. An updated version of this document is now available on gartner.com.
“Magic Quadrant for Application Testing Services, Worldwide” (G00296112) has been republished to correct the number of employees in Cognizant’s client size section. An updated version of the document is now available on gartner.com.
“Forecast: SD-WAN and Its Impact on Traditional Router and MPLS Services Revenue, Worldwide, 2016-2020” (G00317430) has been updated to correct and clarify the CAGRs listed in the Key Findings, Table 1 and Figure 1. The original CAGRs published were based on a four-year calculation rather than five years. We have corrected the CAGRs, and an updated version of this document is now available on gartner.com.
28 November 2016
“Market Guide for Virtual Customer Assistants” (G00291810) has been republished to correct the Key Facts content under the Representative Vendors section: namely Delivery Model, Dominant Industries, Notable Customers and Languages for eGain; and Key Partners for Nuance. An updated version of the document is now available on gartner.com.
23 November 2016
“Market Opportunity Map: Data Center Hardware Infrastructure, Worldwide” (G00300641) has been republished. Due to a production error, we inadvertently published an incomplete version of this document. We have corrected the error, and the current version contains a revised Summary, updated Recommendations, and revised Sellers’ Strategic Options. The updated version of the document is now available on gartner.com.
22 November 2016
The “Market Guide for Unified Communications Monitoring” (G00292933) was republished to add that Unify Square was named a Microsoft IT Pro Tools partner for SfB in May 2015 and was named a Microsoft Skype Operations Framework (SOF) Launch Partner in September 2016. An updated version of this research is available on Gartner.com.
21 November 2016
“Other Vendors to Consider for Modern BI and Analytics” (G00314393) has been republished to remove the reference to on-premises deployment from the Zendesk (Bime) write-up under the Vendor Profiles section. An updated version of the document is now available on gartner.com.
18 November 2016
“Comparing Approaches to Mobile Security Strategies” (G00297742) has been republished to update Table 3. The first row under the Data Classification column is now “High+.” The updated document is now available on gartner.com.
17 November 2016
“IT Market Clock for Postmodern ERP Platform Technology, 2016” (G00299767) has been republished with revisions. The section titled “Multi- and Single-Tenant SaaS-Based ERP” now includes a reference to QAD (Cloud ERP). The section titled “Host-Based Unix ERP” now correctly refers to one of the vendor examples as QAD (MFG/Pro 7.3). An updated version of the document is now available on gartner.com.
16 November 2016
“Market Guide for Integrated Risk Management Solutions” (G00290464) has been temporarily retracted pending additional review. If you have downloaded this report, please discard it. We will notify you when the document has been republished.
“Algorithmic Marketing Essentials” (doc G00298393) was republished 14 November 2016. The company name, “Ethereum,” was originally misspelled as “Etherium.” An updated version of the document is now available on Gartner.com.
“Toolkit: Self-Assess Your Supply Chain Maturity” (G00278803) was republished to eliminate using “I Don’t Know’ from the maturity calculation worksheets. That menu option is captured and noted, but not included in any maturity index calculations. Some wording changes were made in the “Instructions” worksheet to offer clarification. An updated version of the document is now available on Gartner.com.
“Critical Capabilities for BPM-Platform-Based Case Management Frameworks” (G00291102) has been republished to amend the following sections:
Vendor AINS has an updated list of evaluated products.
Vendor OpenText has an updated list of evaluated products, and the bullet point headed “Incident and Crisis Management” has been amended.
Vendor Pegasystems has an amended bullet point headed “Investigative” in the section “Use-Case Scores.”
An updated version of this document is now available on gartner.com.
“Comparing Options for User Endpoint and Mobile Device Encryption” (G00302932) has been republished to add Check Point Software Technologies to the list of representative third-party full storage encryption vendors. The updated document is now available on gartner.com.
15 November 2016
“Market Guide for Configure, Price and Quote Application Suites” (G00311383) has been republished to include Infor and SAP in the Representative Vendors section. A list of additional vendors has also been added. An updated version of the document is now available on gartner.com.
“Market Guide for Digital Wallet Solutions” (G00315224) has been republished to correct the Worldline entry for Table 1 so that it reads “Yes (via partnership)” for TSM and “Yes” for TSP. An updated version of the document is now available on gartner.com.”
14 November 2016
“Hitachi Consulting’s Path to Ecosystems Draws on Unique Market Strengths” (G00319544) has been republished due to a request by the interviewee to change the wording. An updated version of this document is now available on gartner.com.
“Google Home – What the Launch Means for Connected Home Providers” (G00317947) has been republished to correct factual inaccuracies about both Google and Amazon throughout the document. The updated version of this document is now available on gartner.com.
“The 2017 CIO Agenda: Seize the Digital Ecosystem Opportunity” (G00317427) has been republished. The wording of a case was changed at the request of the interviewee, and other wording was changed to clarify meaning. An updated version of this document is now available on gartner.com.
9 November 2016
“Magic Quadrant for Integrated Systems” (G00291000) has been republished. We removed StarWind Software from a sentence in the Market Definition/Description section that listed pure software vendors, since StarWind builds and sells a hardware appliance. The updated version of this document is now available on gartner.com.
“Market Guide for Robotic Process Automation Software” (G00309392) has been updated to correct the misspelling of a company name in Table 1. The correct company name is Pegasystems. An updated version of this document is now available on gartner.com.
7 November 2016
“Survey Analysis: Technology Trends in Workforce Management Applications” (G00310965) has been republished to change Health-e-Solutions to Health-e Workforce Solutions in the bulleted list of participating vendors in the Methodology section. An updated version of this document is now available on gartner.com.
“Other Vendors to Consider for Modern BI and Analytics” (G00314393) has been republished to correct Table 1, so that Zoomdata comes under the Real-Time Process and Operational Intelligence category, and to change Zendesk (Bime) to Zendesk – Explore (formerly Bime) to reflect the product name. We have also corrected the Zendesk product name, from Explorer to Zendesk Explore, in the Vendor Profiles section. An updated version of the document is now available on gartner.com.
4 November 2016
“Can Workspace Aggregation Meet the Challenges of Unified Workspaces?” (G00312867) has been republished to correct an erroneous company reference. “Centrix (acquired by Q2 Holdings)” has been corrected to “Centrix Software.” The updated document is now available on gartner.com.
“Market Trends: Entering the European Cloud Market – Planning for Regional Differences in Governing Laws” (G00304482) has been updated. We have revised text to clarify that Fabasoft has been trading since 1988. An updated version of this document is now available on gartner.com.
3 November 2016
“Forecast Analysis: IT Services, Worldwide, 3Q16 Update” (G00314827) has been updated to republished to correct a typographical error in Figure 6. An updated version of this document is now available on gartner.com.
2 November 2016
“User Survey Analysis: Movies and TV Series Drive Internet Video Viewing Choices” (G00316485) has been updated to correct a product name; the correct name is Amazon Prime Video. An updated version of this document is now available on gartner.com.
“Market Guide for Configure, Price and Quote Application Suites” (G00311383) has been republished to remove the references to the number of users in the section for Apparound Configure Price Quote.” An updated version of the document is now available on gartner.com.
“Market Guide for Healthcare Payer BI and Analytics Solutions” (G00276935) has been republished to revise the “payment integrity” use case in the Market Definition section. An updated version of this document is available on gartner.com.
“Toolkit: Negotiate Essential SaaS Terms With Agility Using Gartner’s ToSA Amendment Approach” (G00315517) has been revised. The title of and link to a Gartner Toolkit was corrected to read, “Toolkit: Minimize SaaS Risk and Cost Using This Toolkit to Efficiently Negotiate Optimal SaaS Contract Terms and Conditions,” and a reference to an outdated Toolkit was removed from Gartner Recommended Reading. A corrected version is available on gartner.com.
1 November 2016
“Hype Cycle for U.S. Healthcare Payers, 2016” (G00303421) has been republished to reflect a revised definition for describing the scope of payment integrity solutions. An updated version of this document is available on gartner.com.
“Estimating Requirements and Costs of Data Center Build Projects” (G00304831) has been republished to update information regarding pricing and data in Figure 1, Table 3 and Table 4. An updated version of this document is available on gartner.com.
“Predicts 2017: CRM Sales” (G00316675) has been republished to correct the first sentence of the Analysis section. The fourth theme has been amended to “business graphs.” An updated version of the document is now available on gartner.com.
31 October 2016
“Cost Optimization – Save Money on Office Licensing If Benefits of Office 365 Can Wait” was republished because we inadvertently included draft versions of Figures 2 and 3. An updated version of this document is now available on Gartner.com.
“Forecast Snapshot: Gaming PCs, Worldwide, 2016” (G00313020) has been updated to correct two datapoints. Sales of gaming PCs will grow to 8.7 million units (almost 13% of the consumer PC market) in 2020. The number of general-purpose consumer PC owners upgrading to a gaming PC is low (5%). An updated version of this document is now available on gartner.com.”
“Not Just PaaS: Know and Use the Cloud Platform Continuum” (G00272124) was updated to clarify that this research focuses on public cloud service offerings. Tables 1 through 9 were revised to indicate that examples listed are for public cloud services. An updated version of the document is now available on gartner.com.
26 October 2016
“Identity Proofing Is the Cornerstone of Trust in a Digital Relationship” (G00312946) was republished to update Table 7. In it, LexisNexis was updated to LexisNexis Risk Solutions. In addition, LexisNexis Risk Solutions received a check mark in the Device-centric identity verification, Identity linking, B2E, B2B, B2C and G2C columns, and “NIST level 3” was added to the Assurance and Risk column. Whitepages Pro received a check mark in the B2B column.
“Market Share: External Storage Systems, All Regions, 2Q16 Update “ (G00294663) has been updated to correct shipment and capacity errors for Fujitsu in Austria. Fujitsu Austria shipment and capacity was revised as follows: ETERNUS CS Series, from 19202TB and 19202 unit shipment in 2Q16, to 18TB and 1 unit shipment in 2Q16. An updated version of this document is now available on gartner.com.
“Market Share: External Storage Systems, All Countries, 2Q16 Update” (G00294659) has been updated to correct shipment and capacity errors for Fujitsu in Austria. Fujitsu Austria shipment and capacity was revised as follows: ETERNUS CS Series, from 19202TB and 19202 unit shipment in 2Q16, to 18TB and 1 unit shipment in 2Q16. An updated version of this document is now available on gartner.com.
25 October 2016
“Market Guide for Digital Content Management for Sales” (G00281850) has been updated. In the Savo entry, the number of end users and number of languages supported has been corrected. In the Pitcher entry, the location of its headquarters, the list of notable customers, the industries represented, and supported integrations have been corrected. An updated version of the document is now available on gartner.com.
24 October 2016
“How to Use IoT to Extend Customer Experiences” (G00311573) has been updated. In the original document, Amazon’s Dash Button and Dash Replenishment Service were described inaccurately. An updated version of this document is now available on gartner.com.
“Identity Proofing Is the Cornerstone of Trust in a Digital Relationship” (G00312946) was republished to update Table 7. Whitepages was updated to Whitepages Pro. In addition, the company received a check mark in the North America and Global presence columns.
“How to Mitigate the Risks of Public Cloud EFSS and Storage” (G00308159) has been republished to add WatchDox by BlackBerry to the Hybrid and Private Cloud and On-Premises columns in Table 1. An updated version of this document is now available on gartner.com.
19 October 2016
“2017 Planning Guide Overview: Architecting a Digital Business With Sensing, Adapting and Scaling “ (G00315908) has been republished to remove a figure and an associated reference to an external Gartner video, and to correct an in-line figure reference. The updated document is now available on gartner.com.
14 October 2016
“2017 Planning Guide for Data Center Modernization and Infrastructure Agility” (G00309661) has been republished to use the term “infrastructure systems” instead of “infrastructure and application platforms.” We also made several minor wording changes and updated the Gartner Recommended Reading section. An updated version of this document is available on gartner.com.
“Vendor Rating: CA Technologies” (G00303816) has been republished because draft text was inadvertently included in the document. The updated document is now available on gartner.com.
In “Market Guide for Attribution and Marketing Mix Modeling,” (G00315013) the product “Visual IQ Intelligence Suite” was corrected to the official name “IQ Intelligence Suite.” An updated version of this document is available on gartner.com.
13 October 2016
“Magic Quadrant for Web Content Management” (G00290730) has been republished with corrections to the Cautions for eZ Systems. The corrected version, which is now available on gartner.com, includes revised comments about this vendor’s marketing execution, ecosystem of independent software vendor and system integrator partners, and analytics offering. An updated version of this document is now available on gartner.com.
11 October 2016
“Market Guide for IAM Professional Services, North America” (G00268434) has been republished to amend the Edgile vendor description to more accurately describe the vendor’s strategy. An updated version of this document is now available on gartner.com.
7 October 2016
“Maverick* Research: How to Manage a ‘Selfie-Centered’ Workforce” (G00305113) has been updated. We have made changes to the title and throughout the document to better reflect the intention of the research, which seeks to advise managers on how to develop the next generation of employees’ strengths. An updated version of this document is now available on gartner.com.
4 October 2016
“Maverick* Research: Resolving the Google Steering Wheel Dilemma in Smart Machine Design” (G00306050) has been revised to correct the first Key Findings bullet in the Executive Summary. The word “itself” had been inadvertently omitted from the end of the quotation in that sentence. A corrected version is available on gartner.com.
3 October 2016
“Threat-Centric Vulnerability Remediation Prioritization” (G00281078) has been republished to add Tenable to the vendor list in Table 3. An updated version of this document is now available on gartner.com.
“Forecast: Communications Service Provider Operational Technology, Worldwide, 2014-2020, 3Q16 Update” (G00297374) was revised to correct the titles of Tables 1-4 and 1-5 in the Excel forecast data file. The titles have been revised to indicate the tables include constant currency only, not both constant and current currency. An updated version of this document is now available on gartner.com.
29 September 2016
“Market Opportunity Map: Personal Devices, 2016 Update” (G00304223) has been updated to correct a misspelling of the word wearable in the term “Wearable Gesture Devices” in Figure 1. An updated version of this document is now available on gartner.com.
27 September 2016
“Forecast Snapshot: Gaming PCs, Worldwide, 2016” (G00313020) has been updated to correct a dollar amount in the summary. End-user spending in 2015 is $6.7 billion. An updated version of this document is now available on gartner.com.”
26 September 2016
“Market Trends: How SDO Vendors Can Engage Customers in a Digital World” (G00308231) has been republished to remove Banner Managed Communication from Table 1. An updated version of this document is now available on gartner.com.
23 September 2016
“Revisiting Risk in the Age of Digital Transformation” (G00315698) has been republished to revise the description of a brief network disruption experienced by Amazon Web Services (AWS) and its impact on AWS customers. An updated version of the document is available on gartner.com.
“Market Trends: How SDO Vendors Can Engage Customers in a Digital World” (G00308231) has been republished to add a missing vendor to Table 1. Datagraphic was inadvertently omitted from Table 1 and has now been added back in. An updated version of this document is now available on gartner.com.
22 September 2016
“Market Guide for E-Discovery Solutions” (G00302089) was republished to change “hosted” to “SaaS” in the Deployment Model column of Table 2 for Exterro. An updated version of this document is now available on gartner.com.
“Applications Leadership Vision for 2017” (G00310620) has been republished to update the slide on Bimodal IT (slide 17); no change has been made to the notes for this slide. An updated version of this document is now available on gartner.com.
“Critical Capabilities for Wired and Wireless LAN Access Infrastructure” (G00292255) has been updated, because draft text was inadvertently included in the HPE (Aruba Networks) write-up in the Vendors section. In addition, HPE’s rating for the Network Access/Guest Access/BYOD capability was increased from 3.9 to 4.0 in Table 2, which affected the Use Case Ratings for HPE in Table 3. These changes affected HPE’s Use Cases shown in Figures 1 through 5, so those graphics have been updated as well. An updated version of this document is now available on gartner.com.
“Critical Capabilities for Procure-to-Pay Suites” (G00301157) has been republished to amend an error in the profile of the vendor Xeeva. The incorrect sentence: “Xeeva scored below average in digital workplace for accounts payable, also due to lack of functionality for “no PO, pay on invoice.” has been changed to: “Xeeva scored below average in digital workplace for accounts payable, also due to a low score for “no PO, pay on invoice.” An updated version of this document is now available on gartner.com.
21 September 2016
“Optimizing Active Directory for Identity, Agility and the Cloud” (G00308398) has been republished to update the title and summary to better reflect the document’s content. An updated version of this document is available on gartner.com.
“Hype Cycle for the Connected Home, 2016” (G00290473) has been republished to remove one of the Intelligent Lighting technologies, which addressed smart cities and buildings. An updated version of this document is now available on gartner.com.
19 September 2016
“Market Guide for Manufacturing Execution System Software” (doc G00278227)was republished 16 September 2016. Pharmaceuticals was added to Siemens’ vendor specialty areas to match Figure 4. In addition, the document was updated to reflect that Siemens’ lineup includes industry-specific MES components such as Simatic IT UniCam (for electronics assembly) and Simatic IT eBR (for pharmaceutical manufacturing).
16 September 2016
“Market Guide for Regional IT Infrastructure Service Providers, Asia/Pacific” (G00299362) has been republished to correct two points in Wipro’s “Service Coverage” section. Wipro offers a full range of infrastructure services, and it has a few big regional infrastructure service clients in Australia, New Zealand and Singapore.The updated version of this document is now available on gartner.com.
In “CMO Perspective: Build a Stronger Brand Identity for Multichannel Marketing” (G00307561), Figures 1 and 2 have been revised, along with related text, to better clarify Gartner’s position. An updated version of this document is available on gartner.com.
14 September 2016
“Market Guide for Master Data Management of Product Data Solutions” (G00305601) has been republished to correct the names of Oracle’s products/services in Table 1. An updated version of the document is now available on gartner.com.
13 September 2016
“What Rimini Street and Spinnaker Support Are Doing to Support Oracle and SAP ERP Products” (G00313534) has been republished to add that Spinnaker Support provides full custom code support as part of its service lines (Table 4). An updated version of the document is now available on gartner.com.
12 September 2016
“How to Support Customers That Aren’t Human” (G00307438) has been republished to update the percentages in Figure 1 for Internet of Things/Bots. An updated version of the document is now available on gartner.com.
9 September 2016
“Market Guide for Software Requirements Definition and Management Solutions”(G00276075) has been updated to correct Table 1 (the entry for the vendor Jama now has check marks in the “Models” and “Visualisation” columns) and Table 3 (the entry for Infragistics now has check marks in the “Mac OS,” “Click-Through Prototype” and “Capture User Sessions” columns). An updated version of the document is now available on gartner.com.
“Market Guide for Voice-of-the-Customer Solutions” (G00314474) was republished. The number of cross-domain VoC customers was corrected from 202 to 118. Revenue was corrected in Table 2 from “$100 million to $150 million” to “$150 million to $200 million.”
8 September 2016
“Market Guide for SaaS-Based Predictive Analytics Applications for B2B Sales and Marketing” (G00303128) has been updated. We have corrected the amount of 6sense’s venture funding and amended the Notable Vendors list for EverString. An updated version of this document is now available on gartner.com.
“Define Your Future Role as a CTO in the Digital Age” (G00312950) has been republished to correct Figure 1. The axes were reversed and are now correct. An updated version is now available on gartner.com.
7 September 2016
“SWOT: NetApp, Worldwide” (G00314515) has been republished to show that StorMagic has an OEM and reseller agreement with Cisco, rather than a meet-in-the-channel relationship. An updated version of the document is now available on gartner.com.
6 September 2016
“Survey Analysis: How Customers Rate Their Advanced Analytic Platforms, 2016” (G00304423) has been republished to correct the datasets used for the analysis. An updated version of this document is available on gartner.com.
“Use Bimodal and Pace-Layered IT Together to Deliver Digital Business Transformation” (G00293614) was revised to clarify that the percentages used in Figure 7 are just an example, not a benchmark of Gartner’s client population. An updated version of the document is now available on gartner.com.
2 September 2016
“Magic Quadrant for the Wired and Wireless LAN Access Infrastructure” (G00291908) has been republished to correct and clarify statements in the profile of Cisco and to correct the profile of D-Link to state that D-Link has limited indoor location services and IoT containment/separation strategies. An updated version of this document is now available on gartner.com.
“Forecast: Information Security, Worldwide, 2014-2020, 2Q16 Update” has been revised. The tables and the pivot table in the Excel file have been updated to include some statistical information inadvertently omitted in the original release. An updated version of this document is available on gartner.com.
“PKI Is Gearing Up for the Internet of Things” (G00303119) has been republished to correct a reference to a product (SafeNet HSMs) and a company name (Gemalto) within the section that discusses the company GlobalSign. An updated version of this document is available on gartner.com.
1 September 2016
“What the Large IT Hardware and Software Vendors Are Doing in the 2016 Internet of Things Market” (G00299231) was revised to amend the text referencing Figure 2 to reflect the correct color and placement of information within the figure. An updated version of this document is available on gartner.com
31 August 2016
“Market Guide for Privileged Access Management” (G00279025) has been republished to reflect corrected information in Table 1: Dell’s PASM solution includes built-in high availability and AAPM as part of the base product, rather than being available as an option or as a higher-priced edition; MT4’s PASM solution delivers session recording, command filtering, built-in high availability and AAPM as separate options for purchase, rather than including them in as part of the base product. An updated version of this document is available on gartner.com.
“Toolkit: Self-Service Data Preparation” (G00313410) has been republished to add that ClearStory Data supports hybrid deployment, integrates with Salesforce, and has machine-learning capabilities. An updated version of this document is available on gartner.com.
“Market Guide for Self-Service Data Preparation” (G00304870) has been republished to include Cambridge Semantics as a stand-alone offering (Tables 1 and 3) and add that ClearStory Data supports hybrid deployment (Figure 5). An updated version of this document is available on gartner.com.
30 August 2016
“Market Guide for IoT Service Providers” (G00301729) has been updated. In Table 2, we have corrected the “Dedicated Number of IoT Staff” for L&T Infotech. An updated version of this document is now available on gartner.com.
“Magic Quadrant for Unified Communications as a Service, Worldwide” (G00291960) has been republished to remove some text from the BT Cautions section, to change a product name in RingCentral’s Caution, and to remove some wording from the Masergy section. An updated version of the document is now available on gartner.com.
“PKI Is Gearing Up for the Internet of Things” (G00303119) has been republished to update Figure 1, which contained an incorrect key. An updated version of this document is available on gartner.com.
29 August 2016
“How to Replace Microsoft Forefront TMG and UAG Products” (G00292502) has been updated correct a description of Microsoft’s web application firewall offering in Table 2. An updated version of this document is available on gartner.com.
“When IT Leaders Should Select Private Over Public Cloud Services” (G00273092) has been updated to correct Figure 1, row 7, to indicate 100% private cloud. An updated version of this document is available on gartner.com.
26 August 2016
“Critical Capabilities for Cloud-Based IT Project and Portfolio Management Services, Worldwide” (G00290844) has been republished to correct a misspelling of the company name “Box.” An updated version of this document is available on gartner.com.
“Market Guide for Self-Service Data Preparation” (G00304870) has been republished to replace Figure 5 (“Summary of Self-Service Data Preparation Capabilities Supported”), which was previously incomplete. An updated version of the document is now available on gartner.com.
25 August 2016
“Magic Quadrant for Solid-State Arrays” (G00281142) has been republished to correct the presentation of NetApp’s AFF product from “All-Flash FAS” to “All Flash FAS.” The updated document is now available on gartner.com.
24 August 2016
“U.S. Enterprises Should Consider Unsubsidized Cellular Devices” (G00310525) has been republished to change the title to “U.S. Enterprises Should Separate Wireless Device and Service Purchases to Optimize Costs.” The updated document is now available on gartner.com.
23 August 2016
“Market Guide for U.S. Healthcare Payer Private Exchange Technology” (G00293401) has been republished to correct the spelling of Connecture in Figures 2, 3 and 4. An updated version is now available on gartner.com.
17 August 2016
“Market Guide for the Supply Chain Planning System Integrator Market” (G00293763) has been republished with the following changes: In Table 1, EY now has a light-blue box for Oracle, and, in Table 2, Cognizant now has a light-blue box for South America. An updated version of the document is now available on gartner.com.
“Market Guide for Smart Lighting” (G00297245) has been updated to remove a vendor that was listed as a provider of Power over Ethernet technology for a Deloitte building. Also, Philips has been changed to Philips Lighting. An updated version of this document is now available on gartner.com.
15 August 2016
“Market Share Analysis: Business Intelligence and Analytics Software, 2015” (G00293192) has been updated. The Qlik growth rate stated in the vendor profile was amended to 22.8%, the constant currency growth rate, to be consistent with Table 4. Previously it had showed the current currency growth rate. An updated version of this document is now available on gartner.com.
“SWOT: Arista Networks, Data Center Switches, Worldwide” (G00293282) has been revised for clarity regarding the Cisco lawsuit ruling. An updated version of this document is now available on gartner.com.
12 August 2016
“Magic Quadrant for Sales Force Automation” (G00289779) has been republished to correct a sentence under SAP (Hybris Cloud for Sales) in the Vendor Strengths and Cautions section, to read “Gartner notes that SAP’s sales execution lags behind that of other leading vendors because it primarily markets its services to large enterprises,” rather than, “because it only markets its services to large enterprises.” An updated version of this document is now available on gartner.com.
11 August 2016
“Forecast: Public Cloud Services, Worldwide, 2014-2020, 2Q16 Update” (G00310051) has been updated to correct an error in the Excel file that inadvertently omitted the display of Japan data. An updated version of this document is now available on gartner.com
In “Market Guide for Marketers’ Voice-of-the-Customer Solutions” (G00298472), InMoment was moved from the “VoC Point Solutions” category to the “Multichannel VoC Platforms.” An updated version of this document is available on gartner.com.
10 August 2016
“2016 Gartner Supply Chain Top 25: High Tech” (G00308526) was republished on 9 August 2016. The CSR score for HP and Nokia was updated to reflect that both companies received the highest possible score — 10 out of 10. In addition, Jabil was added to the Honorable Mention section. An updated version of this document is available on gartner.com.
“Market Guide for Microsoft Skype for Business Contact Center Partners” (G00293641) has been republished to clarify content on two vendors – Clarity Connect and Enghouse – in relation to their installed bases of native Skype for Business (SfB) deployments. The original information has been corrected and an updated version is now available on Gartner.com
“Agile Development and Mainframe Legacy Systems – Something’s Got to Give” (G00274763) has been republished to correct technical details relating to the approach the large European bank took to position itself for agile development.
8 August 2016
“Key Hardware Considerations for Designing a Private Cloud” (G00310053) has been republished to remove the first sentence of the Summary, as it inaccurately represented the focus of this research. An updated version of this document is available on gartner.com.
“Magic Quadrant for Data Integration Tools” (G00303221) was revised regarding the wording in the Vendor Strengths and Cautions section for some vendors. An updated version of the document is now available on gartner.com.
“2016 Gartner Supply Chain Top 25: Retail” (G00302092) was republished on 5 August 2016. The information about Woolworths was changed to reflect that the company has multiple formats that span food, liquor, general merchandise and home improvement; it is no longer in electronics. An updated version of this document is available on gartner.com.
5 August 2016
“Magic Quadrant for Enterprise File Synchronization and Sharing” (G00290239) has been republished. The Soonr entry in the Honorable Mention section was modified to reflect Autotask’s acquisition of Soonr. An updated version of the document is now available on gartner.com.
“Market Guide for Track-and-Trace and Serialization Software Providers for Life Science Companies” (G00290843), the headquarters location and number of U.S. employees for TraceLink were revised. An updated version of this document is available on gartner.com.
4 August 2016
“Smart Machines: Consulting and System Integration Services Market Forecast and Opportunities” (G00293398) has been updated to correct Figure 2. The percentages in the figure were changed to hundreds of percent. An updated version of this document is now available on gartner.com.
3 August 2016
“Hype Cycle for Customer Analytic Applications, 2016” (G00290805) has been republished to adjust the position of the Customer-Centric Merchandising & Marketing technology profile, from the Slope of Enlightenment to the Trough of Disillusionment. An updated version of the document is now available on gartner.com.
“Market Guide for Mobile Threat Defense” (G00293658) has been republished to update Table 1. We added behavior anomaly detection as a feature of Lookout and Pradeo, and we removed the footnote No. 3 reference from the network security category for Skycure. An updated version of this document is now available on gartner.com.
“Hype Cycle for Smart Machines, 2016” (G00290496) has been republished to update Gartner’s representation of machine intelligence. An updated version of this document is now on Gartner.com
2 August 2016
“SAP BusinessObjects Cloud Offers Integrated Discovery, Analytics and Planning, but Adds Portfolio Complexity” (G00304024) has been republished to update Gartner’s 2015 growth rate for traditional BI platforms in the first paragraph of the Analysis section. An updated version of this document is now available on gartner.com.
“Critical Capabilities for Multichannel Campaign Management” (G00282013) has been republished to correct some information in the Listrak Critical Capabilities paragraph. An updated version of this document is now available on gartner.com.
1 August 2016
“Take Responsibility for Backing Up Cloud-Based Data” (G00302365) has been republished to correct the wording concerning backup retention for Amazon EC2 clones, EBS volume snapshots and Amazon RDS snapshots. An updated version of this document is now available on gartner.com.
“In-Depth Assessment of Microsoft Azure IaaS” (G00301367) has been republished to update information in the accompanying Excel criteria spreadsheet. An updated version of this document is available on gartner.com.
“Make Enterprise Mobility Management a Use-Case Decision for Managing Windows 10 and Mac OS X” (G00293667) has been republished to update the title to “Four Use Cases for Using EMM to Manage Windows 10 and Mac OS X.” An updated version of this document is available on gartner.com.
“SWOT: Arista Networks, Data Center Switches, Worldwide” (G00293282) has been to correct a description of SONiC, a collection of software which Arista contributed to development. An updated version of this document is now available on gartner.com.
28 July 2016
“Market Guide for Implementation and Migration Service Providers – Office 365 and Google Apps for Work” (G00292834) has been republished to correct two misspellings of the company name “Perficient.” An updated version of this document is now available on gartner.com.
26 July 2016
“Forecast Analysis: NAND Flash, Worldwide, 2Q16 Update” (G00296796) was revised to correct the total NAND revenue numbers in Table 1. An updated version of the document is now available on gartner.com.
25 July 2016
“Forecast Analysis: IT Services, Worldwide, 2Q16 Update” (G00292746) has been updated to correct a label in Figure 1. Figure 1’s vertical axis represents percentage. An updated version of this document is now available on gartner.com.
21 July 2016
“Magic Quadrant for WAN Optimization” (G00276843) has been republished. In the Exinda vendor section, a reference to Tata Group has been corrected to Tata Communications. The updated version of this document is now available on gartner.com.
“Market Guide for Payment Integrity Solutions for U.S. Healthcare Payers” (G00293400) has been republished to reflect a revised definition for describing the scope of payment integrity solutions. An updated version of this document is available on gartner.com.
20 July 2016
“In-Depth Assessment of Amazon Web Services” (G00301366) has been republished to correct the number criteria evaluated. An updated version of this document is available on gartner.com.
“Hype Cycle for IT in GCC, 2016” (G00290062) has been republished to remove a reference to Latin America in the Mobile Device Management profile. An updated version of this document is now available on Gartner.com.
19 July 2016
“Cool Vendors for DevOps, 2016” (G00302416) has been republished to correct the URL for HashiCorp. The updated document is now available on gartner.com.
15 July 2016
“Magic Quadrant for Group Video Systems” (G00290014) has been republished to fix the corruption of Avaya’s Caution bullets in the Vendor Strengths and Cautions section, which meant they failed to appear. An updated version of the document is now available on gartner.com.
“Evaluation Criteria for Enterprise Mobility Management Suites” (G00297544) has been republished to update a formula in the Excel tool. An updated version of this document is available on gartner.com.
“Magic Quadrant for Managed Hybrid Cloud Hosting, Europe” (G00281846) has been republished to clarify Telefonica’s public cloud coverage in Europe in the Vendors Added or Dropped section. The updated document is now available on gartner.com.
“20 Selection Criteria for Picking the Right SAP Hana Hardware Vendor” (G00304799) has been republished to correct the number of sockets that HPE’s ConvergedSystem 900 supports from a range of two to 12 to a range of two to 16. An updated version of this document is available on gartner.com.
“Use Gartner’s Hana Platform Landscape Model to See Who Is Winning the Hardware Platform Battle” (G00300172) has been republished to correct the number of sockets that HPE’s ConvergedSystem 900 for Hana supports, from 12 sockets to 16 sockets. An updated version of this document is available on gartner.com.
14 July 2016
“Market Guide for E-Discovery Solutions” (G00302089) was republished to make changes to Table 2. We removed “On-premises” and “Hosted” from CloudNine’s Deployment Model column and added “SaaS.” We also added Information Governance, Predictive Coding, Legal Hold and Collections to Veritas’s Key Technology Capabilities column. An updated version of this document is now available on Gartner.com.
“Magic Quadrant for Disaster Recovery as a Service” (G00277835) has been republished to change Liberty Global to C&W Business due to Liberty Global’s recent acquisition of Cable & Wireless Communications. The acquired company is now C&W Business. An updated version of the document is now available on gartner.com.
“Magic Quadrant for Unified Communications” (G00310071) was republished to remove a reference to Mitel’s pending acquisition of Polycom (which had already happened at the time of publication) in the first bullet of the Strengths section. An updated version of the document is now available on gartner.com.
13 July 2016
“Hype Cycle for Data Center Power and Cooling Technologies, 2016” (G00307791)was republished because we inadvertently included an outdated graphic of the 2016 Hype Cycle. An updated version of this document is now available on gartner.com.
“The Impact of Brexit on Your Data Center and Cloud Service Strategy” (G00313564) has been republished to correct information in the steps of the risk assessment process shown in Figure 3. An updated version of the document is now available on Gartner.com.
11 July 2016
“Market Share Analysis: Business Intelligence and Analytics Software, 2015” (G00293192) has been updated. The original document indicated that Power BI was launched two years ago, rather than one year ago (July 2015). We have revised and republished the document. An updated version of this document is now available on gartner.com.
8 July 2016
“Essential Metrics for Outsourcing Testing Services” (G00209445) has been republished to correct the formulas in Tables 6, 7, 11, 12, 13, and 14, as well as the service-level metric in Table 11. An updated version of this document is available on gartner.com.
7 July 2016
“Competitive Landscape: Managed Security Services” (G00298486) has been republished to correctly reflect that the Advanced Endpoint Threat Detection [AETD] Red Cloak service has productized Secureworks’ intellectual property (not Dell’s intellectual property, as reported earlier). Also, the first sentence in SecureWorks’ Market Overview profile was corrected to more accurately reflect the status of Dell’s announcement to acquire EMC. An updated version of the document is now available on gartner.com.
“Toolkit: Text Analytics Vendors” (G00280276) has been republished to correct Angoss’s licensing model. An updated version of the document is now available on gartner.com.
5 July 2016
“Use Gartner’s Hana Platform Landscape Model to See Who Is Winning the Hardware Platform Battle” (G00300172) has been republished to correctly identify SUSE Linux (SLES 11 SPA) as IBM’s preferred OS for early Hana support and its plans to extend this to include little-endian SLES support (and Red Hat RHEL support) in 2017. An updated version of this document is available on gartner.com.
“Eight Steps to a Financial Business Case for the Digital Workplace” (G00274658) has been republished to correct a miscalculation in the last row of Table 2. An updated version of the document is now available on gartner.com.
“Toolkit: Monetizing the Outcomes in the Business Value Model” (G00249949) has been republished to update the “249949_3_product_dev_effect.xlsx” attachment with the correct formula in cell C11 of the TIME-TO-MARKET INDEX worksheet, changing to the correct =C7*(C8-C9) instead of =C6*(C8-C9). The same correction was made to rows D (cell D11) and E (cell E11). An updated version of this document is available on gartner.com.
1 July 2016
“Market Guide for E-Discovery Solutions” (G00302089) was republished to update the proprietary software platform for Deloitte in Table 3. A corrected version of the document is now available on gartner.com.
30 June 2016
“Market Trends: The Future of Business-Led Models for IoT Services” (G00271923) was revised to correct the spelling of Luxoft in Table 2. An updated version of this document is now available on gartner.com.
24 June 2016
“The Feasibility of Host-Based Controls and the Evolution of Server Security” (G00297704) has been republished to revise the title so that it better reflects the document’s content. An updated version of this document is available on gartner.com.
“Comparison of Endpoint Detection and Response Technologies and Solutions” (G00297624) has been republished to update the Carbon Black column in Table 1. An updated version of this document is available on gartner.com.
“Market Guide for Manufacturing Execution System Software” (G00278227)included draft versions of Figures 3 and 4 in the document. The finalized versions of those Figures are now included in the document. An updated version of this document is available on gartner.com.
23 June 2016
“Choose the Right I&O Automation Tool Categories to Drive Efficiency, Improve Reliability and Reduce Costs” (G00302795) has been republished to reflect vendor gen-E’s name change to Resolve Systems in Note 7. An updated version of this document is now available on gartner.com.
“Magic Quadrant for Disaster Recovery as a Service” (G00277835) has been republished to correct some technical inaccuracies and change a company name due to a recent acquisition. Cable & Wireless Communications was acquired by Liberty Global, so we have fixed the presentation of its name. We have removed a Caution bullet from Peak 10 because it was no longer technically accurate. We have removed a Caution bullet from Recovery Point because it was no longer technically accurate. We have reworded the first bullet in VMware’s Caution section. An updated version of the document is now available on gartner.com.
22 June 2016
“Magic Quadrant for Procure-to-Pay Suites” (G00277037) has been republished to revise a statement concerning reference satisfaction with Proactis, which appeared in the Cautions section of the Proactis write-up. An updated version of this document is now available on Gartner.com.
20 June 2016
“Magic Quadrant for Structured Data Archiving and Application Retirement” (G00280425) has been revised to correct two statements in the IBM section: IBM no longer supports SAP, and IBM sold its development to Unicom Global, not Unisoft. An updated version of this document is now available on gartner.com.
“Comparison of Endpoint Detection and Response Technologies and Solutions” (G00297624) has been republished to fix a Harvey Ball in Figure 2. For Cybereason, the ball in the last column is now solid. An updated version of this document is available on gartner.com.
“Market Guide for CRM in Tier 1 Retail” (G00300407) has been republished to remove Table 1, which duplicated information found elsewhere in the document. In addition, the remaining table was updated to ensure consistency with the detailed vendor write-ups. An updated version is now available on gartner.com.
17 June 2016
“Business Intelligence, Analytics and Performance Management Market and Vendor Guide Cross-Reference Tool, 2015” (G00293193) has been republished to add TIBCO Software’s 2014 acquisition of Jaspersoft in Chapter 3: Mergers and Acquisitions. An updated version of the document is now available on gartner.com.
“Market Guide for Customer Journey Analytics” (G00301600) has been republished to correct the product capabilities of Thunderhead in Table 3, amend Thunderhead’s representative clients and provide the correct product name for Acxiom. An updated version of this document is now available on gartner.com.
16 June 2016
“Magic Quadrant for Disaster Recovery as a Service” (G00277835) has been republished to change the presentation of Carbonite to Carbonite (EVault) to reflect the recent acquisition of EVault by Carbonite. An updated version of the document is now available on gartner.com.
15 June 2016
“Market Share Analysis: Server Operating Systems, Worldwide, 2015” (G00294942) has been updated, with instances of “Micro Focus” changed to “Micro Focus-SUSE.” An updated version of this document is now available on gartner.com.
“Market Guide for Digital-Business-Ready POS Applications for Tier 1 Multichannel Retailers” (G00303596) has been republished to correct PA-DSS Certification information for NCR. The write-up for NCR was amended to state that R10 does not hold any data that requires auditing for PA-DSS. An updated version is now available on gartner.com.
10 June 2016
“Market Guide for Supply Chain Cost-to-Serve Analytics Technology” (G00276527) has been revised. In Table 1, Logility’s Delivery Platform was updated from “Cloud” to “Both.” An updated version of this document is now available on gartner.com.
“Magic Quadrant for Enterprise Network Firewalls” (G00277994) has been republished to correct market sizing data in the second paragraph of the “The Firewall Market Is Roiled by Acquisitions and Remains Dynamic” section. An updated version of this document is available on gartner.com.
“Market Guide for Customer Journey Analytics” (G00301600) has been republished to correct the product capabilities of inQuba and QPC in Table 3. An updated version of the document is now available on gartner.com.
“What Microsoft’s Acquisition of Xamarin Means for Enterprise Mobile App Development and Management” (G00302815) has been republished to revise a statement about Gartner’s view of Xamarin’s likely future relations with the AppConfig Community. The passage in question now reads correctly as follows: “Gartner does not expect Xamarin’s status as an AppConfig partner to change in the short term, but Xamarin is unlikely to adopt future architectural recommendations – for example, those pertaining to single sign-on between AppConfig-compatible apps. And updated version of the document is now available on gartner.com
9June 2016
“Market Guide for Workforce Management Applications” (G00298079) has been republished to correct information in the vendor profile sections for Health-e Workforce Solutions and Workplace Systems:
Health-e Workforce Solutions
- Product names changed to “Allocations and Modelling” in Table 1.
- Product names changed to “Allocations (Workforce & Allocations and Yearly Planner)” and “Modelling (Effective Full Time (EFT) and Salary & Wage Budget Profiling, Performance Reporting, and Predictive Modelling)”.
Workplace Systems
- Text changed to “Workplace Systems is headquartered in Milton Keynes, U.K., and has offices in Chicago and Sydney”, in the company information section.
- Text changed to “…and on 23 February 2016 Workplace Systems announced that the Workplace product would be available on the ADP Marketplace.”, in the recent innovation section.
An updated version of the document is now available on gartner.com.
“SWOT: Microsoft Professional Services for Office 365, Worldwide” (G00298241)was revised to clarify the presentation of the Microsoft Services brand. An updated version of this document is now available on gartner.com.
8 June 2016
“Market Guide for Demand Signal Management Vendors” (G00293695) has been revised. In the section on Retail Solutions, we corrected the company and product established dates, updated the list of DMS tools and added additional clarifying text to the product descriptions. Figures 2 and 3 have been revised to reflect the changes. An updated version of this document is now available on gartner.com.
“Orchestrate Innovation Ecosystems to Enable Growth and Competitiveness” (G00252389) has been republished to correct transposed graphics for Figures 1 and 2. An updated version of this document is now available on gartner.com.
“Market Guide for Managed Detection and Response Services” (294325) was updated to correct the spelling of Arctic Wolf Networks. An updated version of this document is available on gartner.com.
6 June 2016
“Toolkit: Text Analytics Vendors” (G00280276) has been republished to correct Attivio’s website URL address. An updated version of the document is now available on gartner.com.
2 June 2016
“The Gartner Digital Commerce Vendor Guide, 2016” (G00302364) has been republished with corrections. The revised version includes Avangate in the section on digital commerce for B2C organizations; HotWax Systems in the sections on digital commerce for B2B organizations and open-source software; and Apttus in the section on subscription management. Table 1, the Index of Digital Commerce Platforms, has been updated accordingly. An updated version of the document is now available on gartner.com.
1 June 2016
“Market Guide for Operational Technology Security” (G00296568) has been republished to add some further information for CyberX and Kaspersky Lab in the Other column in Table 1 (OT Security Market Representative Vendors). Also, besides having market presence in EMEA, SCADAfence has market presence in North America and Asia/Pacific, which is now indicated in Table 2 (Regional OT Security Market Presence). An updated version of the document is now available on gartner.com.
31 May 2016
“Market Guide for Retail Workforce Management Applications” (G00300408) has been republished to correct the size of JDA Software’s largest deployment from more than 75,000 employees to more than 750,000 employees. An updated version of this document is now available on gartner.com.
“Top 30 Communications Service Provider Rankings, Worldwide, 2015” (G00295654) has been republished to correct statements about MTN’s operations in Nigeria. An updated version of this document is now available on gartner.com.
27 May 2016
“Magic Quadrant for Endpoint Protection Platforms” (G00273851) has been revised. Post-publication, the Sophos profile text was updated to clarify that the provider had not just entered the network security midmarket, but instead had expanded its presence in this market. During this review, it was determined that more timely AV test scores (January 2016) were available for all providers. The previous research included older scores for some, but not all, providers. As a result, the Magic Quadrant graphic was re-rendered to reflect the update. The resulting position changes are minor; no provider has changed quadrants. An updated version of this document is available on gartner.com.
24 May 2016
“Cool Vendors in Analytics, 2016” (G00302099) has been republished principally to correct a factual error in the section on ThoughtSpot. The sentence “A team edition of ThoughtSpot for up to 1TB of data starts at $95,000, for a perpetual license” has been corrected to read “A team edition of ThoughtSpot for up to 300GB of data starts at $95,000, for a perpetual license.” We have also updated the figure for ThoughtSpot’s venture capital to $90.7 million as of 19 May 2016. An updated version of the document is now available on gartner.com.
23 May 2016
“Market Share Analysis: SSDs and Solid-State Arrays, Worldwide, 2015” (G00296794) was revised to correct the numbers in the Total row of Table 6. An updated version of the document is now available on gartner.com.
20 May 2016
“Market Share: External Storage Systems, All Regions, 4Q15 Update” (G00298487) has been republished to correct some segment allocations. Other Vendors’ revenue was revised to correct segment allocations as follows: Solid-State Storage Arrays, from $675.8 million in 2015, to $476.9 million in 2015; and General-Purpose ECB (Block and File) Disk Storage Systems from $1,310.3 million in 2015, to $1,509.1 million in 2015. An updated version of this document is now available on gartner.com.
“Cool Vendors in Communications Service Provider Operational and Business Infrastructure, 2016” (G00297336) has been republished to correct a misspelled company name in Table 1. UXP Systems was inadvertently listed as UPX Systems. We have fixed this typo, and an updated version of the document is now available on gartner.com.
“Market Share: External Storage Systems, All Countries, 4Q15 Update” (G00294657) has been republished to correct some segment allocations. Other Vendors’ revenue was revised to correct segment allocations as follows: Solid-State Storage Arrays, from $675.8 million in 2015, to $476.9 million in 2015; and General-Purpose ECB (Block and File) Disk Storage Systems from $1,310.3 million in 2015, to $1,509.1 million in 2015. An updated version of this document is now available on gartner.com.
18 May 2016
“The Gartner Scenario for Communications Service Providers: Routes to the Future” (G00297141) was revised to replace the text in the notes for slides 4 and 5. An updated version of this document is now available on gartner.com.
17 May 2016
“Cool Vendors in Internet of Things Analytics, 2016” (G00302247) has been republished to correct one of the challenges facing Maana. The second challenge facing this vendor now reads correctly as follows: “Maana’s platform does not pull sensor data directly from the equipment that generates it. However, Maana has APIs that can be used to stream or push data into its platform.” An updated version of this document is now available on gartner.com.
“Survey Analysis: Women in Supply Chain Survey, 2016” (G00307824) has been republished to refer to all instances of the organization’s legal name only as AWESOME. An updated version of the document is available on gartner.com.
13 May 2016
“Market Trends: User and Entity Behavior Analytics Expand Their Market Reach” (G00299149) has been corrected to add Gurucul under the subsection “UEBA Providers” of the section “Vendors to Watch.” An updated version of this document is now available on gartner.com.
“Cool Vendors in IoT solutions, 2016” (G00292283) has been republished. We revised the way we described the HA5 device in the Numerex section. An updated version of this document is now available on gartner.com.
12 May 2016
“Five Pragmatic Questions to Ask Potential DRaaS Providers” (G00303012) has been republished to add a sentence to the first bullet point in the Question 2 section. The updated document is now available on gartner.com.
“Cost Optimization – Save Money on Office Licensing If Benefits of Office 365 Can Wait “ (G00302878) was republished on 12 May 2016. The captions on Figures 2 and 3 were corrected to: “Payback Time for an Office Vacation Before Moving From Office SA and Core CAL to Office 365 E3.” An updated version of this document is available on gartner.com.
“Vendor Rating: Cisco” (G00299427) has been republished to correct a typo. The word “Intercloud” was misspelled in the Cloud: Promising section. This typo has been fixed, and an updated version of the document is now available on gartner.com.
11 May 2016
“Forecast Analysis: Enterprise Application Software, Worldwide, 1Q16 Update” (G00301493) has been updated to change the axis label in Figure 3 from “Percentage of Respondents” to “Percentage of Revenue.” An updated version of this document is now available on gartner.com.
“Competitive Landscape: Do Pure CRM SaaS Suite Vendors Need to Exist?” (G00275914) has been updated to correct an acronym and its definition. The correct term is configure price quote (CPQ). An updated version of this document is now available on gartner.com.
“Market Share Analysis: Microcontroller Revenue, Worldwide, 2015” (G00295455)was revised to change one instance of Renesas Technology to Renesas Electronics. An updated version of the document is now available on gartner.com.
“Cool Vendors in Identity and Access Management and Fraud, 2016” (G00291871) has been retitled “Cool Vendors in UEBA, Fraud Detection and User Authentication, 2016” to more accurately reflect the mix of technologies profiled in the document. We also broadened the description of the constituency that is targeted for our advice. An updated version of this document is available on gartner.com.
10 May 2016
“Market Insight: In-App Transactions Drive Higher Spending, Improve Customer Experience” (G00304596) was revised to change the Figure 2 Y axis title to “Mean spend.” An updated version of this document is now available on gartner.com.
6 May 2016
“Cool Vendors in Cloud and Emerging Technology Security, 2016” (G00302249) has been republished as we inadvertently included draft text regarding Cool Vendor, Bastille. The updated document is now available on gartner.com.
5 May 2016
“Cool Vendors for Compute Platforms, 2016” (G00301053) has been republished. In the Springpath section, we removed a reference to software-defined networking (SDN). In the StarWind section, we revised the last sentence of the “Why Cool” section to more accurately define the characteristics of other vendors that StarWind’s solutions are analogous to. An updated version of this document is now available on gartner.com.
4 May 2016
“What SharePoint Is Missing and Which Third-Party Products Can Help” (G00293172) has been republished to make it clear that Nintex Workflow is dependent on SharePoint workflow technology. An updated version of this document is available on gartner.com.
“Apple Pay Revives Interest in Mobile Payments but Success Is Not Guaranteed” (G00274052) has been republished to correct Table 1 so that the “Percentage never having tried using Apple Pay” for November 2014 is 91% and the change is -6%. An updated version of the document is now available on gartner.com.
“How Vendor Data Location Policies Influence Cloud Office Decisions” (G00299164) has been republished to correct the first paragraph of the section Cloud Data Location an Important Issue for IT Leaders to clarify the geographic scope of where known legal restrictions on healthcare data apply, in the context of data center location. An updated version of this document is no available on gartner.com.
29 April 2016
“Market Guide for Freight Payment Providers” (G00276726) was republished on 29 April 2016. Table 1 was updated to reflect enVista’s geographic presence in EMEA. An updated version of this document is available on gartner.com.
“Market Guide for Open Unified Digital Banking Platforms” (G00279017) has been republished to add Temenos Group to the list of representative vendors and to update the data in Tables 4 through 7 (and associated write-ups) accordingly. An updated version of this document is now available on gartner.com.
“Market Share: Storage Management Software, Worldwide, 2015” (G00304064) has been updated. The 2013-2014 revenue estimates for Arcserve have been adjusted for the Backup and Recovery subsegment. An updated version of the document is now available on gartner.com.
28 April 2016
“Critical Capabilities for Digital Marketing Hubs” (G00276895) has been updated to correct some inaccurate numbers in the graphics (Figure 1 through Figure 6, and Table 1 through Table 3) that were inadvertently included in the published document. An updated version of this document is now available on gartner.com.
“Market Share: All Software Markets, Worldwide, 2015” (G00303709) has been republished to adjust some revenue estimates in various markets. An updated version of this document is available on gartner.com.
“Market Share: Vertical-Specific Software, 2015” (G00304081) has been republished to remove General Electric from the VSS market share. The total market size remains the same. An updated version of the document is now available on gartner.com.
27 April 2016
“Market Share: Printers, Copiers and MFPs, Distribution Channel and Customer Type, All Regions, 2015” (G00294969) has been corrected to add data on end-user spending. No changes were made to shipment data. An updated version of this document is now available on gartner.com.
“Market Share: Printers, Copiers and MFPs, Distribution Channel and Customer Type, All Countries, 2015” (G00294967) has been corrected to add data on end-user spending. No changes were made to shipment data. An updated version of this document is now available on gartner.com.
“Cool Vendors in Spain, 2016” (G00302198) was revised to correct the Key Finding for Spamina, which has regional specialization in Europe and Latin America. An updated version of this document is now available on gartner.com.
“Predictive Algorithms That Healthcare Delivery Organizations Are Using to Improve Outcomes” (G00295509) has been republished to modify language about the effectiveness of VigiLanz’s algorithm to predict severe sepsis and the resulting ability to reduce operational costs. An updated version of this document is now available on gartner.com.
“In-Depth Assessment of the Nutanix NX-8150 HCIS Appliance With Acropolis 4.6” (G00297749) has been republished to update Table 1. Under Service and Support, we made changes to the criterion for secure handling/disposal of customer data. An updated version of this document is available on gartner.com.
25 April 2016
“Magic Quadrant for Global Retail Core Banking” (G00272194) has been revised. FIS’s Profile product version number was updated from v.7.5.2 to v.7.5.3, and two changes were made to the SAP section: (1) In the introductory paragraph, SAP Hana was added as a platform on which Transactional Banking v.9.0 runs; and (2) in the first Cautions bullet, the last sentence was replaced with information about how SAP is industrializing its implementation approach. A corrected version is available on gartner.com.
22 April 2016
“Toolkit: Software License Triage” (G00300538) has been republished to replace a missing check box for Be Easily Measurable and Manageable on Slide 3 of the PowerPoint attachment, and to adjust a typographical code error on Slide 9, which impacted the updating of the summary graphs later in the deck of the PowerPoint toolkit attachment. An updated version of the document is available on gartner.com.
“Cool Vendors in ITSM 2.0, 2016” (G00300253) has been republished to change the vendor “ShoreGroup” to “Optanix [formerly ShoreGroup].” We updated all references to this company in the text and also updated the company’s website address so it appropriately directs you to the Optanix, not ShoreGroup, website. An updated version of this document is now available on Gartner.com.
21 April 2016
“Cool Vendors in Brazil, 2016” (G00301424) has been republished to correct the location of Zup IT Innovation’s headquarters from Uberlandia, Matto Grosso, Brazil to Uberlandia, Minas Gerais, Brazil. The updated document is now available on gartner.com.
“Staying Secure in the Cloud is a Shared Responsibility” (G00296799) has been republished to add Bracket Computing Cell to the list of representative vendors and products for IaaS and PaaS. An updated version of this document can be found on gartner.com.
19 April 2016
“Establishing and Mastering the CIO Role Primer for 2016” (G00293092) dated 28 January 2016 was permanently retracted as this content has been retooled and incorporated into other initiatives.
“CRM Market and Vendor Guide Cross-Reference Tool, 2015” (G00294950) has been updated. We have removed the vendor ToolsGroup from Table 2-1 (“Key M&As Affecting the CRM Market, 2009-1Q16”). An updated version of this document is now available on gartner.com.
“Mobile Device Security: A Comparison of Platforms” (G00292802) has been republished to update the Encryption by Default row in Figure 1 – we changed the Harvey Ball in the BlackBerry 10 column. An updated version of this document is available on gartner.com.
“Toolkit: Workshop for Building a Customized Top 10 List of Strategic Technologies in Higher Education, 2016” (G00294733) has been republished to switch the labels for CRM (Student Retention) and CRM (Student Enrollment) in Figure 7, as well as where the figure appears in the toolkit attachment slides. An updated version of this document is available on gartner.com.
“Top 10 Strategic Technologies Impacting Higher Education in 2016” (G00294732) has been republished to switch the labels for CRM (Student Retention) and CRM (Student Enrollment) in Figure 1. An updated version of this document is available on gartner.com.
“Toolkit: Software License Triage Workshop” (G00299382) has been republished to fix a typographical error in the code for Slide 16, which impacts the updating of the summary graphs later in the deck of the PowerPoint toolkit attachment. An updated version of this document is available on gartner.com.
18 April 2016
“Forecast: Semiconductor Wafer-Level Manufacturing Equipment, Worldwide, 1Q16 Update” (G00296537). This report has been republished to replace Table 18-1 in the Excel file with a corrected version. All data in Table 18-1 was invalid in original publication. We have fixed this issue and an updated version of this document is now available on gartner.com
“Forecast: Public Cloud Services, Worldwide, 2014-2020, 1Q16 Update” (G00302290) has been updated to correct an error in the Excel file that did not properly display the Cloud Advertising numbers for 2020. The summary has also been edited to reflect the Cloud Advertising changes as well as changes to the year ranges. An updated version of this document is now available on gartner.com.
“Market Guide for Advanced Analytics Service Providers for Marketing” (G00295846) has been republished with the following changes: Changed “nearly one-third” to “more than one-quarter” in the following statement: “Gartner survey data reveals that marketers outsource more than one-quarter of their analytics activities, on average, and the most advanced data-driven marketers outsource even more (see “How Leaders Manage Data-Driven Marketing”).” Updated Table 1. Added Controlled Experiments and Uplift Modeling to Acxiom. Added Controlled Experiments and Pricing to LatentView Analytics. Added Network Analysis to IRI. Deleted Staples and added Turner Broadcasting to Epsilon Vendor Profile Representative Clients. An updated version of the document is now available on gartner.com.
14 April 2016
“Magic Quadrant for Enterprise Application Platform as a Service, Worldwide” (G00277028) has been republished to change Cybozu to Cybozu (kintone) in both the graphic and the Vendor Strengths and Cautions section. An updated version of the document is now available on gartner.com.
“Market Share: IT Services, 2015” (G00299269) has been republished to correct currency exchange rate calculations in the Exchange Rates and Currency Choice tabs. In addition, the model for Other Services Vendors was adjusted to reflect lower market fragmentation in IT Outsourcing in North America and higher penetration of consulting services among large enterprises in the United States. Revenue for individual vendors is unchanged. An updated version of this document is now available on gartner.com.
“Cool Vendors in Social Marketing, 2016” (G00295403) was republished to add the “Who Should Care” section to the profile for Chirpify. An updated version of the document is now available on gartner.com.
13 April 2016
“Reinventing Payments and Transactions for the Digital Bank Primer for 2016” (G00293024) dated 14 January 2016 was permanently retracted as this content has been retooled and incorporated into other initiatives.
“Creating a Long-Range Planning Process Primer for 2016” (G00293044) dated 2 February 2016 was permanently retracted as this content has been retooled and incorporated into other initiatives.
“Planning for What Comes After Digital Business Primer for 2016” (G00293045)dated 2 February 2016 was permanently retracted as this content has been retooled and incorporated into other initiatives.
12 April 2016
“Making the Right Identity Choices for Azure AD and Office 365” (G00281291) has been republished to add Centrify to the list of hosted authentication providers in the MFA section. An updated version of this document is now available on gartner.com.
“Market Guide for Network Access Control” (G00292168) has been republished to more clearly differentiate the two categories of NAC vendors in the first Key Finding. The updated document is now available on gartner.com.
“Critical Capabilities for Enterprise Video Content Management” (G00272421) has been updated to correct the entries for the following vendors (and the corresponding critical capabilities) in Table 2: Genus Technologies (Security), Panapto (External Delivery Optimization), Qumu (Capturing Video From Collaboration). Figures 1 through 4 have also been updated to reflect the corrected data. An updated version of this document is now available on gartner.com.
“Prepare for and Respond to a Business Disruption After an Aggressive Cyberattack” (G00275607) has been republished to add percentages and two overarching labels to the y-axis to Figure 1 and percentages to Figure 2. An updated version of this document is available on gartner.com.
11 April 2016
“Market Guide for On-Premises Application Integration Suites” (G00277987) has been republished due to the vendor SAP being incorrectly positioned in the “Other Representative Vendors” table (Table 6), instead of the “Leaders” table (Table 4). This error has been corrected and an updated version is now available on gartner.com.
8 April 2016
“Cool Vendors in Cloud Management, 2016” (G00302176) has been updated to indicate that the number of CloudHealth employees is “approximately 90,” rather than “less than 90.” An updated version of this document is now available on gartner.com.
“Market Guide for Demand Signal Management Vendors” (G00293695) was republished to update Figure 2. Retail Velocity received an X in the DS row to reflect that it provides demand-sensing capabilities.
“Magic Quadrant for Data Warehouse and Data Management Solutions for Analytics” (G00275472) has been republished with a revised “Other Vendors to Consider” section. The principal change is the addition of Google to this section, in order to give our clients a more complete view of the market. The revised version of this document is now available on gartner.com.
6 April 2016
“Calculating and Comparing Data Center and Public Cloud IaaS Costs” (G00297328) has been republished to correct errors in Tables 6 and 7. An updated version of this document is available on gartner.com.
“Market Guide for HCM Suite Applications” (G00276052) has been republished to account for a revision to the number of country payrolls that the vendor Oracle supports for its HCM Cloud product (see Table 1 and also the “payroll localizations” bullet point in the Oracle HCM Cloud product section). This error has been corrected and an updated version is now available on gartner.com.
5 April 2016
“How to Determine Whether Microsoft Enterprise Mobility Suite Is Right for Your Organization” (G00297130 has been republished to revise the Limitations section and Impacts on Mobile Strategists and Operations section of Microsoft Intune in Table 2. An updated version of this document is now available on gartner.com.
“Use Trustable Application Overlay Principles for Secure Services Delivery” (G00300421) has been republished to add Certes Networks to the list of representative vendors. An updated version of this document can be found on gartner.com.
“Maximizing Value From Billing and Customer Management Solutions” (G00298148) has been republished to correct the number of vendors that supplied solutions to the CSPs responding to the survey. An updated version of the document is now available on gartner.com.
4 April 2016
“Market Share: Unified Threat Management (SMB Multifunction Firewalls), Worldwide, 2015” (G00294583) has been updated. In Table 1-1 and Table 1-3, “Four-Year CAGR” in the column headings was changed to “Three-Year CAGR.” There was no change to any data in the tables. An updated version of this document is now available on gartner.com.
“Balance Trust and Agility With Good Authentication Choices for Workforce Local Access” (G00299953) has been republished to correct the suitability scale in the Middleware cell of the OOB push column in Figure 2 from five bars to four. The updated document is now available on gartner.com.
1 April 2016
“Market Guide for Capacity Management Tools” (G00298488) has been revised to change VMTurbo’s installed base to 1,001-2,500 in Table 12. An updated version of this document is now available on gartner.com.
“Market Opportunity Map for Business Intelligence and Analytics, Worldwide” (G00295550) has been updated. We have changed “smart pattern discovery” to “smart data discovery” in Figure 1 to correspond with the discussion in the text. An updated version of this document is now available on gartner.com.
“Market Trends: Print Software Vendors Must Innovate and Differentiate for Competitive Value” (G00299285) has been republished to reflect updated information on MFP partners for PrinterLogic and to correct the flagship product type of ThinPrint. An updated version of this document is now available on gartner.com.
“Reduce Your Video Surveillance Storage Costs With These Three Best Practices” (G00290872) has been republished to add additional vendor names to the Verint row of the Representative VMS Vendors and Their Partners table. The updated document is now available on gartner.com.
“Use Data Integration Patterns to Build Optimal Architecture” (G00270543) has been republished to correct errors in Figures 7, 8, 9 and 10. An updated version of this document is available on gartner.com.
31 March 2016
“Exploit Application Service Trends in Your Sourcing Strategy to Improve Innovation and Optimize Delivery” (G00300232) and “Exploit Infrastructure Service Trends in Your Sourcing Strategy to Improve Innovation and Optimize Delivery” (G00300222) were revised to align their titles and the descriptions of “hybrid IT” and “hybrid IT services.” An updated version is available on gartner.com.
“Market Guide for Innovation Management” (G00276125) has been republished to correct CogniStreamer’s product deployment time in Table 3. An updated version of this document is now available on gartner.com.
30 March 2016
“Market Trends: CSPs Leverage SaaS Marketplaces to Effectively Address the SMB Segment” (G00295661) has been republished to correct information regarding Singtel. Singtel has four branded apps, and it has a setup fee for select apps. An updated version of the document is now available on gartner.com.
29 March 2016
“Market Trends: CSPs Leverage SaaS Marketplaces to Effectively Address the SMB Segment” (G00295661) has been republished to reflect additional input from Deutsche Telekom and Singtel regarding their Telekom Cloud and Singtel myBusiness marketplaces, respectively An updated version of the document is now available on gartner.com.
28 March 2016
“2016 CIO Agenda: A China Perspective” (G00297509) has been updated to correct the legend and percentages for the China portion of Figure 3. An updated version of this document is now available on gartner.com.
25 March 2016
“Delayed and Confusing IDMP Compliance Requirements Demand Life Science CIOs Pursue a Two-Part Strategy” (G00289618) has been republished to reflect the updated EU timeline for IDMP compliance and to add Veeva and Paragon Solutions to Table 3. An updated version is available on gartner.com.
“Market Share: Enterprise Network Equipment by Market Segment, Worldwide, 4Q15 and 2015” (G00294619) was revised to remove the text in the Table 15-1 and Table 16-1 footnotes about the HP acquisition of Aruba Networks. An updated version of this document is now available on gartner.com.
“Innovation Insight for Machine-Readable Threat Intelligence” (G00278286) has been republished to remove the word “feeds” from the caption in Table 2 and to add Soltra as a provider in Table 3. An updated version of the document is now available on gartner.com.
24 March 2016
“Market Guide for Enterprise Desktops and Notebooks” (G00293825) has been revised to clarify Fujitsu’s enterprise product offerings and geographic presence. The updated version of this document is now available on gartner.com.
“Magic Quadrant for Global Digital Marketing Agencies” (G00273473) has been republished to correct factually inaccurate information in the MRM//McCann and Mirum write-ups. In Asia Pacific, MRM//McCann has a staff of 600 (18% of the total) that generates 8% of the revenue. Mirum also serves the region of Latin America. The Mirum write-up was also changed to update the naming of the J. Walter Thompson Company (JWT). An updated version of the document is now available on gartner.com.
23 March 2016
“Market Guide for Open Unified Digital Banking Platforms” (G00279017) has been republished to remove MX from a list of surveyed vendors that indicated they support digital banking across all key areas in the bank enterprise. Also, in Table 2, Fidor Bank was corrected to Fidor TecS, and UP Community Financial Solutions was removed from the list of solutions offered by ACI Worldwide. In addition, Fisa Group was added to the list of representative incumbent niche banking vendors in Table 3. An updated version of this document is now available on gartner.com.
21 March 2016
“Market Guide for Audit Management Solutions” (G00295358) has been republished to revise Table 1 to denote that Morgan Kai offers tablet app support, and revise Table 3 to denote that Ideagen and Morgan Kai offer SaaS delivery models. We have also added SAP SE to Tables 1, 2, 3, 4 and 5. An updated version of this document can now be found on gartner.com.
16 March 2016
“Market Trends: IoT Solution Providers in India Need a Sound Positioning and Messaging Strategy” (G00294061) has been republished to change two instances of “CSS” to “CSS Corp” in the document. An updated version of the document is now available on gartner.com.
“Evaluate Offshore/Nearshore Countries for Outsourcing, Shared Services and Captives in the Americas, 2016” (G00280360) has been republished to change an instance of “CSS” to “CSS Corp” in Table 16. An updated version of this document is available on gartner.com.
“Competitive Landscape: Cloud Service Brokerage” (G00296220) was revised to add Accenture basic functionality for help desk, ticketing and support to Figure 2. An updated version of this document is now available on gartner.com.
“Market Trends: CSPs Bypass the Internet to Public Clouds” (G00300720) has been updated. In Table 1, we have corrected the name of NTT Communications’ offering. An updated version of this document is now available on gartner.com.
“Top Use Cases and Benefits of Social for CRM in 2016” (G00294341) has been republished to correct the reference that iAdvize is a “provider of Click to Community” in the section Activating Advocates for Live P2P Customer Support. It now correctly states that iAdvize is a “blended community and chat vendor.” An updated version of the document is now available on gartner.com.
“Innovation Insight for Dynamic Optimization Technology for Infrastructure Resources and Cloud Services” (G00294812) has been revised. The vendor Cirba was added to Table 1. The updated version of this document is now available on gartner.com.
15 March 2016
“When IT Leaders Should Select Private Over Public Cloud Services” (G00273092) has been republished to update the number of survey participants reflected in Figure 1. The correct number is 253. An updated version of this document is now available on Gartner.com.
“Magic Quadrant for Network Performance Monitoring and Diagnostics” (G00275307) has been republished to clarify a statement about SolarWinds’ sales team in the third caution bullet. An updated version of this document is now available on gartner.com.
“Understanding and Implementing Security in Office 365: Exchange Online, SharePoint Online and OneDrive for Business” (G00275979) has been republished to update Table 4, as well as the SharePoint Anti-Malware portion of the SharePoint Online and OneDrive for Business section. An updated version of this document is available on gartner.com.
11 March 2016
“Magic Quadrant for Digital Commerce” (G00270948) has been republished with revisions. The revised version, which is now available on gartner.com, corrects a statement about deployment options for Unilog’s commerce platform to read as follows: “CIMM2 is hosted on Google Compute Engine.” The revised version also reflects SAP’s recent change in branding from “hybris” to “Hybris.”
10 March 2016
“Market Guide for IT Process Automation” (G00277001) was revised to change point solution to targeted solution. An updated version of the document is now available on gartner.com.
9 March 2016
“Market Guide for Enterprise Desktops and Notebooks” (G00293825) has been revised to correct the market share numbers for Apple, Acer, Asus, Fujitsu, Toshiba and Microsoft. The updated version of this document is now available on gartner.com.
8 March 2016
“Market Guide for Enterprise-Reporting-Based Platforms” (G00297567) has been republished because the vendor Salient Management Company was accidentally omitted from the original published version. This error has been corrected and an updated version is now available on gartner.com.
7 March 2016
“Market Guide for IT Process Automation” (G00277001) was revised to correct the spelling of TDB Fusion in Figure 1. An updated version of the document is now available on gartner.com.
4 March 2016
“Ten Steps for Planning Your Customer Engagement Hub” (G00290990) has been republished to correct the Thunderhead logo in Figure 2 and Figure 4. An updated version of the document is now available on gartner.com.”
“Evaluation Criteria for Hyperconverged Integrated Systems Appliances” (G00292860) has been republished to update the last Preferred criterion in the Hardware section. An updated version of this document is available on gartner.com.
3 March 2016
“Market Guide for Strategic Document Outsourcing, Worldwide” (G00294344) has been corrected include Swiss Post Solutions among the examples of software and outsourcing providers in the Market Analysis section. An updated version of this document is now available on gartner.com.
“Market Guide for Integrated Workplace Management Systems” (G00294216) has been revised. Under Resource Scheduling, Dean Evans and Associates has been changed to EMS Software. An updated version of this document is available on gartner.com.
2 March 2016
“Market Guide for User Authentication” (G00271071) was republished to update the geographic focus for Entrust Datacard in Table 2. An updated version of this document is now available on gartner.com.
1 March 2016
“Three Steps to Successful Performance Monitoring in the Midmarket” (G00293538) was republished because we inadvertently included the draft version of Figure 1. An updated version of this document is now available on gartner.com.
29 February 2016
“Magic Quadrant for Data Warehouse and Data Management Solutions for Analytics” (G00275472) has been republished to correct two errors. The corrected version, which is now available on gartner.com, states that 1010data’s integrated DBMS and business intelligence solution is “aimed at the financial services, retail/consumer packaged goods, telecom, government and healthcare sectors.” The corrected version also revises a statement in the first Caution about MemSQL, to read as follows: “it [MemSQL] does not charge for disk storage in its column store.”
“Market Guide for Implementation and Migration Service Providers – Office 365 and Google Apps for Work” (G00292834). has been republished to correct the presentation of Hewlett Packard Enterprise (HPE) in the Vendors for Microsoft Office 365 and GAFW section. An updated version of this document is available on gartner.com.
27 February 2016
“Critical Capabilities for Web Conferencing” (G00274782) has been republished to change Arkadin’s “Collaboration Integration” score, Cisco’s “Hybrid Delivery Model” score, and West Unified Communications Services’ “APIs,” “Instructional” and “Scalability” scores in Table 2. The changes to Table 2 affected Figures 1 through 4 and Table 3. Revised versions of those figures and tables have been inserted into the document and the updated document is now available on gartner.com.
26 February 2016
“Threat and Vulnerability Management Primer for 2016” (G00293037) has been republished to update the text in Figure 1. An updated version of this document is available on gartner.com.
25 February 2016
“SWOT: HTC, Mobile Devices, Worldwide” (G00259798) has been updated. The document was temporarily removed from our website so we could perform an additional round of fact checking that we felt was required. That process is complete and the document has been updated with clarifying text revisions. An updated version of this document is now available on gartner.com.
“Magic Quadrant for Endpoint Protection Platforms” (G00273851) has been revised; Microsoft’s execution score in the Magic Quadrant graphic was adjusted as a result of new factual information about its enterprise market share. That information was not validated until after the initial publication of this document. The input of this new information into our formula resulted in Microsoft moving from the Niche Players Quadrant to the Challengers Quadrant. An updated version of this document is now available on Gartner.com.
19 February 2016
“Market Guide for Enterprise-Reporting-Based Platforms” (G00297567) has been republished to correct inaccurate information on the vendor Manthan’s customer base. The paragraph, “Manthan has customers in 22 countries, with the biggest focus on the U.S. market. Most of its current customers are in India and the U.K.”, suggested that India and the U.K. were the vendor’s biggest markets, when in fact North America is Manthan’s largest market in customer volume and value. This paragraph has now been revised to: “Manthan has customers in 22 countries, with the biggest focus on the U.S. market.” An updated version of this document is available on gartner.com.
“The EFSS Market’s Future Will Present an Opportunity for IT Planners” (G00277806) has been updated to add vendors Dropbox and Watchdox by BlackBerry to the category “Digital Content Collaboration, Agile Workflows” and to move vendor Citrix from “Digital Content Collaboration, Agile Workflows” to the “Management, Integration” category in Figure 2. In addition, vendors Airwatch, Thru and Varonis have been added to “Management, Integration.” An updated version of this document is now available on gartner.com.
18 February 2016
“Evaluate Offshore/Nearshore Countries for Outsourcing, Shared Services and Captives in Asia/Pacific, 2016” (G00281036) has been republished to update “PCCW” in Table 4 to “PCCW Solutions” and move mentions of Aegis and Firstsource in Table 21 to Table 20. An updated version of this document is available on gartner.com.
17 February 2016
“Evaluate Offshore/Nearshore Countries for Outsourcing, Shared Services and Captives in EMEA, 2016” (G00281034) has been republished to change South Africa’s cost value to 5 in Tables 2 and 35, a mention of Bulgaria to Czech Republic, a mention of Budapest to Bucharest, and mentions of Hungary in Table 29 to Romania. An updated version of this document is available on gartner.com.
“Magic Quadrant for Life Insurance Policy Administration Systems, North America” (G00270288) has been republished to correct the product name in Majesco’s “Cautions” section. The correct product name is Majesco Policy. An updated version of this document is available on gartner.com.
16 February 2016
“Asia/Pacific Context: ‘Magic Quadrant for Global MSSPs,’“ a contextualized piece of the “Magic Quadrant for Global MSSPs” (G00247003), has been updated to replace the Verizon writeup, which inadvertently included draft material. An updated version of this document is now available on gartner.com.
15 February 2016
“Semiconductor Forecast Database, Worldwide, 4Q15 Update “ (G00275297) has been republished to remove the Asia/Pacific country data from Table 3-1 (Application Pivot in Chapter 3). That data has not been updated for two years, and it was inadvertently left in the Pivot Table. There were no changes to any other data in the document. An updated version of the document is now available on gartner.com.
12 February 2016
“Competitive Landscape: OpenStack Distributions and Support Service Market” (G00293132) was revised to correct HPE’s service partners. An updated version of this document is now available on gartner.com.
“Solid-State Array TCO Reality Check” (G00291763) has been republished to fix the percentage in the following statement: Space savings: There will be a 63% savings in terms of rack space compared with the previously installed HDD-based ECB storage systems. An updated version of the document is now available on gartner.com.
11 February 2016
“Market Guide for Enterprise Legal Management Solutions” (G00290050) has been republished because we inadvertently included draft text in the Wolters Kluwer ELM Solutions section. An updated version of this document is now available on Gartner.com.
10 February 2016
“Emerging Market Analysis: Opportunities in the Russian Market” (G00295461) has been republished to amend Figure 3: Detailed Breakdown of Enterprises’ IT Spending in Russia (Plans for 2016), the lines are connected to the wrong segments and to correct the hardware breakdown percentages. An updated version of the document is now available on gartner.com.
“SDx: Build and Market Software-Defined Data Center Offerings Primer for 2016” (G00292928) has been republished to change SDCC to Software-Defined Data Center in Figure 1. An updated version of the document is now available on gartner.com.
“Simplify the Midmarket Data Center With Hyperconverged Infrastructure Solutions” (G00275308) has been republished to change the symbol for Maxta under Hypervisor/Hyper-V from N/A (Black circle) to Roadmap (Yellow Arrow) in Figure 1. An updated version of this document is now available on Gartner.com.
8 February 2016
“Magic Quadrant for Business Intelligence and Analytics Platforms” (G00275847) has been republished to remove the following sentence from the Summary of Leaders Quadrant Positions section: “Oracle has dropped from the Magic Quadrant entirely, because it has been slow to respond to the shift in market dynamics and does not have a product offering with enough market traction that meets the modern platform criteria established this year.” An updated version of this document is now available on gartner.com.
8 February 2016
“Magic Quadrant for Business Intelligence and Analytics Platforms” (G00275847) has been republished to remove the following sentence from the Summary of Leaders Quadrant Positions section: “Oracle has dropped from the Magic Quadrant entirely, because it has been slow to respond to the shift in market dynamics and does not have a product offering with enough market traction that meets the modern platform criteria established this year.” An updated version of this document is now available on gartner.com.
5 February 2016
“The EFSS Market’s Future Will Present an Opportunity for IT Planners” (G00277806) has been updated to move vendor Syncplicity from the category “Digital Content Collaboration, Agile Workflows” to the “Management, Integration” category in Figure 2. An updated version of this document is now available on gartner.com.
4 February 2016
“Market Guide for Yard Management” (G00274668) was republished to update Aptean’s IMI Supply Chain product to Catalyst YMS in Tables 1 to 5. SAP’s Extended Warehouse Management received an X in the Hosted column of Table 4. An updated version of this document is now available on gartner.com.
3 February 2016
“Critical Capabilities for Network Performance Monitoring and Diagnostics” (G00276258) has been updated to change the names of the two products evaluated for the vendor SolarWinds (SolarWinds NPM 11.5 and SolarWinds NTA 4.1) in the text, two of the tables and the graphics. An updated version of this document is now available on gartner.com.
2 February 2016
“Innovation Insight for Trusted Execution Environments on Mobile Devices” (G00276715) has been republished to correct the key in Figure 3. This figure is representing advantageous to disadvantageous, not high to low. An updated version of this document is now available on gartner.com.
1 February 2016
“Magic Quadrant for Data Masking Technology, Worldwide” (G00273093) has been republished to revise a vendor name and remove a product name mentioned in the Market Overview section: “IRI’s CoSort” has been changed to “Innovative Routines International (IRI).” An updated version of this document is now available on gartner.com.
27 January 2016
“How Amazon Could Disrupt 3PL and Last-Mile Logistics in the U.S.” (G00295994)was republished on 27 January 2016. The title was changed to “For Supply Chain Executives: How Amazon Could Disrupt 3PL and Last-Mile Logistics in the U.S.” An updated version of this document is available on gartner.com.
“Survey Analysis: Critical CFO Technology Needs: 2015 Gartner FEI Study” (G00280250) has been republished to correct the data in Figure 8. The percentages in the column “2014 survey data” have been corrected for these business applications: Travel expense management, Financial reporting and consolidation, and Financial modelling/business analytics. The first paragraph after Figure 8 has also been amended to reflect the corrected data. An updated version is now available on gartner.com
22 January 2016
“Magic Quadrant for Sales Performance Management” (G00274059) has been corrected to remove an incorrect sentence about financing from the profile of Anaplan. An updated version of this document is now available on gartner.com.
“Market Trends: Low-Power Wide-Area Access Technologies for the IoT” (G00293516) has been republished to correct a production error in Table 1 that resulted in some of the checkmarks in the table not being visible. The table has been corrected, and an updated version of this document is now available on gartner.com.
“SWOT: SimpliVity, Worldwide” (G00294363) was revised to expand a Strengths heading from “Foundational Technology That Incorporates In-Line Data Deduplication and Compression” to “Foundational Technology That Incorporates In-Line Data Deduplication and Compression and Includes Built-in Data Protection.” An updated version of this document is now available on gartner.com.
“Market Share Analysis: Servers, Worldwide, 3Q15 Update” (G00276296) was revised to change HP Inc. to HP in the Latin America section. An updated version of this document is now available on gartner.com.
19 January 2016
“Toolkit: Self-Assess Your Supply Chain Maturity” (G00278803) was republished on 19 January 2016. Additional content was added to column C in each of the assessment tabs. Previously, this content was in comments, which could not publish on the Web. An updated version of this document is available on gartner.com.
15 January 2016
“Critical Capabilities for Enterprise Information Archiving” (G00271774) has been updated to add information to Table 1 and Table 2 regarding the content supported by various vendors covered in this research. An updated version of this document is now available on gartner.com.
14 January 2016
“Market Guide for Mobile Workforce Management Systems for Utilities” (G00276065) has been republished to correct Figure 2. The entries in the irth Solutions column for “Electric Utility - Distribution,” “Gas - Distribution” and “Water, Wastewater” now display the correct percentages: 5%-20% for each. An updated version is now available on gartner.com.
“First Gartner CDO Survey: Governance and Analytics Will Be Top Priorities in 2016” (G00291270) has been republished to correct the two percentage references in the first Strategic Planning Assumption listed in the Strategic Planning Assumption section. An updated version of this document is now available on gartner.com.
In “Presentation of Key Recommendations From Gartner’s Data-Driven Marketing Survey, 2015” (G00277433) the share of marketing organizations that plan to hire more marketing analytics staffers was corrected to show 52%. An updated version of this document is available on gartner.com.
In “Data-Driven Marketing THiechniques Fuel Investments in Talent and Centers of Excellence” (G00277435) the share of marketing organizations that plan to hire more marketing analytics staffers was corrected to show 52%. An updated version of this document is available on gartner.com.
13 January 2016
“Magic Quadrant for Customer Communications Management Software” (G00272479) has been republished to amend the wording of the bullet for ISIS Papyrus under the Vendors Added and Dropped section. This bullet now reads “ISIS Papyrus Software no longer meets all of our inclusion criteria. The company also focuses on BPM and case management.” An updated version of this document is now available on gartner.com.
12 January 2016
“Staffing the Office of the CDO” (G00289833) has been republished to replace several instances of “generate incremental revenue” with “generate incremental business value” – specifically, under the first heading of the Analysis section and under Primary Objectives in Figure 3. We have also changed the heading “CDO Responsibility: Algorithms and Information Monetization” to “CEO Responsibility: Generate Incremental Business Value.” An updated version of this document is now available on gartner.com.
11 January 2016
“How to Implement Enterprise Vulnerability Assessment” (G00281949) has been republished to change a tool name from Onapsis X1 to Onapsis Security Platform. An updated version of this document is available on gartner.com.
8 January 2016
“Market Guide for Hadoop Distributions” (G00273381) has been republished. The earlier version indicated that Databricks certifies all Hadoop distributions running Spark, which is not the case. The relevant text in the Market Analysis section has been updated to read as follows: “All commercial Hadoop distributions include and provide some support for one or more Spark components.”
“Forecast Analysis: Internet of Things Services, Worldwide, 2015 Update” (G00290512) was revised to specify spending on Internet of Things services in Table 1 as billions, not millions, of dollars. An updated version of this document is now available on gartner.com.
7 January 2016
“Healthcare Delivery Organization Survival Depends on a Commitment to Data” (G00292768) has been revised to standardize on: (1) “healthcare delivery organization” as the expansion of HDO, and (2) “payment” rather than “reimbursement.” An updated version of the document is now available on gartner.com.
6 January 2016
“Market Guide for Open-Source Storage” (G00276070) has been republished to change two headings in Figure 1. “Red Hat Ceph Storage” has been changed to “Ceph,” and “Red Hat Gluster Storage” is now “Gluster” to reflect project names, rather than product names. An updated version of this document is now available on gartner.com.
5 January 2016
“Supply Chainnovators 2015: Transformation Discipline and Supply Chain Leadership” (G00293813) was republished to update Rockwell Automation’s catalog SKU number total from 387 to 387,000.
4 January 2016
“Vendor Rating: Hewlett Packard Enterprise” (G00293362) has been updated to reword the second sentence in the Analytics and Data Management Services section to make it clear that the figures in the preceding sentence were Gartner estimates, rather than HPE numbers. An updated version of this document is now available on gartner.com.
31 December 2015
“Critical Capabilities for Operational Database Management Systems” (G00274559) has been republished to correct the second paragraph of the MongoDB entry in the Vendors section. This paragraph has been updated to provide completeness of information, including clarifying the product’s score and functionality. An updated version of the document is now available on gartner.com.
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