Gartner Expert

Carly West

Sr Director Analyst

Carly West is a Senior Research Director in the Logistics and Customer Fulfillment team. She conducts research in the supply chain area focused on transportation within logistics with specific focus on transportation technology: real-time transportation visibility (RTTVP), transportation management systems (TMS), advanced analytics in transportation, electronic BOL/POD and automation, transportation procurement and rate management technology, vehicle routing and scheduling (VRS), AI/ML/GenAI in Transportation.

Previous experience

Ms. West has 15 years experience in Transportation Operations. Working for or with 3PLs, Brokers, Carriers, Healthcare manufacturing and distribution. She managed and motivated teams. Experience in project management, process development and design. System implementation and operations.

Professional background

Cardinal Health

Manager Transportation

Pacer Transportation Solutions

Manager

FST Logistics

Lead Broker

Areas of coverage

Supply Chain Technology Strategy and Selection

Logistics and Fulfillment

Education

Bachelor of Science, Business Administration in Marketing, The Ohio State University

Bachelor of Science, Business Administration in Transportation and Logistics, The Ohio State University

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Top Issues That I Help Clients Address

1Real-time transportation visibility platforms

2Transportation Management Solutions

3Transportation Procurement Technology

4Last-Mile Delivery Technology

5Yard Management Solutions