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Gartner Expert
Bjarne Munch
Sr Principal Analyst
Bjarne Munch is a Sr. Principal Research Analyst with Gartner's IT Leaders & Tech Professional research organization focusing on network and communications service sourcing strategy, evaluation/selection of providers, contract terms and conditions, SLA's, and pricing best practices. This includes This includes Managed network services, managed WAN services, Internet services, Mobile services and managed mobile services, Fixed voice services, SIP Trunking, and Co-location services including software defined cloud interconnectivity.
He has been deeply involved in the evolution of enterprise WAN architectures from MPLS to Hybrid WAN and now Internet based SD-WAN with network functional virtualization (NFV) and embedded cloud connectivity. He has taken a key focus on how to use the Internet, broadband and 4G/5G for both remote worker and branch office application connectivity, as well as evolving SD-WAN security and SASE architectures, and performance monitoring.
Previous experience
Prior to joining Gartner, he worked for Ericsson, Australia, as strategic product manager for convergent communication, with frequent involvement in marketing and tradeshows in Europe, US, Asia, and Australia. Prior to this, he was a Lead Solution Architect in the Ericsson Convergent Communication group. He has also served as Chairman of the Global Fixed Telephone Switch Product Development Council, as well as technical product manager for core switching functionality. He also represented Ericsson in standardization activities within ETSI and ITU.
Professional background
Ericsson
Strategic Product Manager - IP Convergence
Meta Group
Senior Research Analyst
Areas of coverage
I&O Organizational Strategy
Cloud and Edge Infrastructure
Digital Workplace Applications
Infrastructure Security
Education
Master of Science in System Engineering, Aalborg University, Denmark
Top Issues That I Help Clients Address
1WAN, Internet, and mobile service provider selection, and contract negotiation.
2Evaluating and selecting Co-Location Services, including cloud connectivity
3SD-WAN equipment and vendor evaluation and selection
4Develop SD-WAN and SD-WAN security architecture, and SASE strategies
5How to manage and monitor application performance and user experience