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Gartner Expert
Arup Roy
VP Analyst
Arup Roy is a Research Vice President with Gartner's Technology and Service Provider, Tech CEO Research organization and covers Tech CEO. Key areas of research for Mr. Roy include business models, competitive strategies, go-to-market strategies, key trends, and vendors. He also addresses use cases and business opportunities for intelligent automation services that include technologies such as RPA, AI/ML and conversational agents (chatbots).
Previous experience
Mr. Roy has more than 14 years of experience in market research, competitive intelligence, consulting and sales support across IT services and business process outsourcing. He has led the design and execution of several research projects pertaining to strategies and market assessment in the IT services and BPO domain. He has also played a key role in advising vendors targeting the Asia-Pacific market for IT services on market opportunities, competitive environments and entry strategies.
Professional background
Strategic Analysis
Dy. Manager, InfoComm
Brigade
Senior Research Executive
DSQ Software
Market Research and Intelligence
Areas of coverage
Product and Services Strategy for Tech CEOs
Scalable Business Operations for Tech CEOs
Marketing and Sales Execution for Tech CEOs
Education
Postgraduate Diploma, Information Management
Top Issues That I Help Clients Address
1How is the AI landscape evolving?
2How can we use AI?
3Strategies for Tech CEO's for their business expansion and growth
4Artificial intelligence/automation technologies - impact on providers, GTM strategies.