Applications Of Generative AI In The Hiring Process
HR teams across organizations are utilizing generative AI (GenAI) to streamline their hiring process. From drafting job listings to screening resumes, GenAI’s applications have enhanced organizations’ recruitment strategies and shortened the time needed to close open positions. How are HR teams adapting GenAI to their personal needs, how successful have they been and what challenges are they facing?
One minute insights:
- Top use cases for GenAI in the hiring process are writing social media posts, engaging with candidates and writing job posts
- Respondents report the use of GenAI in the hiring process has decreased the time it takes to fill open roles at their organization
- Organizations are using applicant tracking systems and manual HR reviews to screen resumes and applications for AI-generated copy
- HR professionals anticipate the use of GenAI may lead to overlooking qualified candidates and degrade the authenticity of applicant information
- Most feel that the benefits of GenAI outweighs the risks
HR professionals have deployed GenAI across the hiring process, and the majority report time to fill roles has decreased since adoption
Among HR professionals whose organization uses GenAI in the hiring process (n=64), 64% report their organization is currently using GenAI to write social media posts. Using GenAI to engage with candidates (63%), and to write job posts (61%) are also commonly selected use cases.
Just 8% of HR professionals report GenAI has increased the time it takes to fill roles at their organization. The majority (64%) report time to fill roles has somewhat (36%) or greatly (28%) decreased.
Question: Any final thoughts to share about how you anticipate generative AI will impact the hiring landscape over the next 12 months, and how organizations should prepare?
AI will positively impact the hiring landscape and reduce the workload of talent acquisition experts. This will lead to providing a better candidate experience and the organizations focussing more on the quality of hire
We will see an influx of AI-generated applications, and I think we need to be equipped to know how to handle it effectively.
Over two-thirds of HR professionals report they have received an application or resume with AI-generated copy, and most are using applicant tracking software to identify GenAI content
Over half of HR professionals (57%) who report their organization has received an application/resume with AI-generated copy (n=44), say 25-50% of applications/resumes they receive today contain GenAI produced content.
69% of respondents report their organization uses applicant tracking software to identify resumes/applications that contain AI generated copy. Manual review by the HR team (61%), is another top selected tool.
41% of HR professionals say their organization has a separate evaluation process for AI-generated resumes/applications. 14% say their organization hasn’t established a process to handle these documents yet.
Question: As an HR leader, how do you personally feel about applications/resumes submitted containing AI-generated copy? How should organizations today be addressing them?
We have a strong process of evaluating candidates through assessments, so I dont think AI generated resumes would be an issue. We use technical and behavioral assessments for evaluating candidates so even if the resume copy is AI generated, and the candidate is lacking skills, we would be able to capture the feedback with the checks and balances in place.
I don't agree with AI generated applications because we can't really be sure that the information given is true, even if the applicant is not lying, we don't know the extent in which they used AI for their application or resume.
I feel indifferent, on one side candidates can leverage AI tools to empower themselves in the job hiring process, on the other hand the AI tool can get it completely wrong.
I have mixed feelings as the use of AI reduced the need for authentic expression, yet the candidate who uses AI demonstrates tech literacy.
The majority of HR professionals report the benefits of GenAI in the hiring process outweigh the risks, and most report their organization will be increasing investments over the next 12 months
22% of respondents report investments in GenAI for their hiring process will significantly increase at their organization over the next 12 months. An additional 47% say investments will somewhat increase, while just 5% report their organization will decrease investments.
The top selected challenge respondents anticipate their organization will face from using GenAI in the hiring process is the risk of overlooking candidates (56%). Authenticity of applicant information (52%), and difficulty identifying AI-generated resumes/applications (50%) are also selected by at least half of respondents.
74% of respondents somewhat or strongly agree that the benefits of generative AI in the hiring process outweigh the risks. Just 3% disagree.
Question: Any final thoughts to share about how you anticipate generative AI will impact the hiring landscape over the next 12 months, and how organizations should prepare?
We have to proceed with caution and remain in compliance in order to be mindful of the errors that can occur using generative AI. If used properly, it can help make the hiring process more fluid. While there are advantages to be had, it is still a young technology and should be reviewed as such..
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