Agenda

Hone your IT leadership skills, refine your strategies, and discover the latest innovative technologies at the Gartner IT Symposium/Xpo™ 2023 conference in Kochi, India.

Agenda / Tracks

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Agenda / Tracks

Tuesday, 28 November, 2023 / 10:00 AM - 10:45 AM IST

Gartner Opening Keynote: The Next Era - We Shape AI, AI Shapes Us

Dave Aron, Distinguished VP Analyst, Gartner

Alicia Mullery, VP, Research, Gartner

Generative AI has burst onto the scene, unleashing both possibilities and threats for CIOs everywhere and raising questions that range from the metaphysical (what does it mean to be human?) to the tactical (where and how should I use AI to create value and what are the risks?). The Gartner Opening Keynote will meet these questions head on to ensure CIOs stay out in front in this new era of human-machine relationships.

Tuesday, 28 November, 2023 / 11:30 AM - 12:00 PM IST

Signature Series: Top Strategic Technology Trends for 2024

Arun Chandrasekaran, Distinguished VP Analyst, Gartner

Success in times of economic and social volatility is found through sustainable forms of efficiency in any organization's operations. Decisions are needed regarding how to make the best possible use of new technology developments, which bear significant disruptive potential in the coming three years, and embrace the connected workforce nature while remaining resilient. CIOs and other IT executives should explore and selectively use these strategic technology trends to help ensure success.

Tuesday, 28 November, 2023 / 11:30 AM - 12:15 PM IST

Ask the Expert: How do I Organize IT for Efficiency?

Monika Sinha, VP Analyst, Gartner

Should I centralize or decentralize IT?
What functions should I have?
What workflow would help drive better productivity and quality?

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Tuesday, 28 November, 2023 / 11:30 AM - 12:15 PM IST

Ask the Expert: Building and Gaining Support for a Business-Aligned Cybersecurity Strategy

Richard Addiscott, Sr Director Analyst, Gartner

Business-aligned strategic planning is a prerequisite for technology leaders establishing and supporting the credibility of their cybersecurity programs. Join your peers in this interactive session to hear how to:
- Work with your security leaders to build a business-aligned cybersecurity strategy
- Ensure that your strategy will meet the cyber resiliency needed for your organization's context; and
- Gain approval for your strategy from your peer executives and the Board.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Tuesday, 28 November, 2023 / 12:45 PM - 02:15 PM IST

CIO Experience Lunch: Breaking Boundaries: The Inspiring Journey of Mithali Raj

Mithali Raj, Former Cricketer and Captain of the India Women's National Cricket Team,

Deven Pandey, VP Service Delivery, Gartner

Lunch service will begin at 12:45; our speaker Mithali Raj will present from 13:25. Join us for a conversation with cricketing icon, Mithali Raj. Throughout her 23 year career, Mithali Raj has broken barriers and set new standards of excellence. Mithali Raj is a synonymous with women's cricket. She is an Arjuna Awardee (2003), Padma Shri (2015), Wisden Women’s Cricketer of the Year (2017), and Major Dhyan Chand Khel Ratna Awardee (2021). The list of achievements from her cricket journey goes on and on. Mithali will share stories of her award-winning career and the leadership lessons learned along the way.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Tuesday, 28 November, 2023 / 02:15 PM - 02:45 PM IST

Case Studies in Making Culture Change Happen

Amresh Nandan, Distinguished VP Analyst, Gartner

Many CIOs continue to struggle to make culture change happen within their organizations. This session will share three case studies of clients that have used Gartner's 5 Steps for Culture Change model. These clients have successfully driven culture change in their organizations, and the session will cover common challenges and best practices.

Tuesday, 28 November, 2023 / 02:15 PM - 03:00 PM IST

Ask the Expert: How Can We Measure the Value of IT?

Stewart Buchanan, VP Analyst, Gartner

This interactive session will allow participants to explore the opportunities and challenges in effectively communicating the value of IT to business leaders. Come prepared to ask questions and learn from those posed by your peers, such as
1) What metrics should we use?
2) How can we tell a more impactful IT value story?
3) What are issues and challenges of communicating IT's value?

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Tuesday, 28 November, 2023 / 02:15 PM - 03:15 PM IST

Contract Negotiation Clinic: Gartner's Top 10 Tips, Tactics and Tricks to Enhance Your Negotiation Playbook

Jaideep Thyagarajan, Director Analyst, Gartner

This clinic is an interactive session that will walk through how to use 10 powerful negotiation tips, tactics, and tricks (the “TTTs”) as an integral part of the negotiation planning process. These 10 TTTs can serve as your negotiation playbook for all major technology negotiations for cost optimization and risk mitigation. Attendees will receive ready-to-use templates and checklists to put these 10 TTTs in action in their organizations.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Tuesday, 28 November, 2023 / 03:45 PM - 04:30 PM IST

Ask the Expert: Top Strategic Technology Trends for 2024

Arun Chandrasekaran, Distinguished VP Analyst, Gartner

This interactive discussion serves as a follow up to the Signature Series session, Top Strategic Technology Trends for 2024, presented earlier in the agenda. Come prepared to ask questions, and learn from those posed by your peers, regarding the most impactful technology trends revealed by Gartner this week at IT Symposium/Xpo.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Tuesday, 28 November, 2023 / 05:00 PM - 05:45 PM IST

Guest Keynote: Transforming India: The Road Ahead

Amitabh Kant, India's Sherpa for the G20,

New India needs to be built on a bedrock of innovation and inclusivity and must stand on 4 pillars. First, a robust education system that can empower our youth to become agents of change. Second, sustainable production and consumption that will pave the way for green growth. Third, a strong digital public infrastructure that will ensure equal access to vital services. And fourth, by embracing diversity and fostering social harmony, we can create a progressive, compassionate, and resilient nation.

Wednesday, 29 November, 2023 / 09:00 AM - 09:45 AM IST

Guest Keynote: Create Your Own Shazam Magic: Disrupt Your Thinking. Defy Barriers. Inspire Delight

Chris Barton, Founder and Creator of Shazam, Entrepreneur, Inventor and Tech Investor, Shazam

From the moment Chris Barton dreamt up Shazam, he was told identifying songs out of thin air was impossible. His path from a dream to a $400 million acquisition by Apple is a story out of a Hollywood movie. Meanwhile, Shazam has racked up over two billion downloads! Chris’s story and insights give people the inspiration and tools to accomplish big things within their own organizations. Chris will bring to life lessons learned from navigating groundbreaking technologies including founding Shazam, as well as his pioneering involvement with Android at Google and mobile partnerships at Dropbox.

Wednesday, 29 November, 2023 / 10:30 AM - 11:00 AM IST

Signature Series: Top Strategic Predictions for 2024 & Beyond — The Year Everything Changed

Gene Alvarez, Distinguished VP Analyst, Gartner

2023 is the year everything changed. Going forward, all areas of human endeavor will have to contend with the fact that generative AI is real and evolving at a rapid pace. And yet, multiple technology innovations, even beyond AI, are overlapping to change the very nature of computing. This presentation covers ten predictions of the future that represent opportunities — or threats. CIOs, tech providers and business leaders will need to decide which while acting swiftly.

Wednesday, 29 November, 2023 / 10:30 AM - 11:15 AM IST

Ask the Expert: Steps to Become a More Innovative Organization

Gunjita Mundeja, Principal Analyst, Gartner

This interactive session will allow participants to build an understanding of the best practices for a leader to foster innovation in the DNA of the organization. Bring your questions about steps to become a more innovative organization to discuss with your peers and Gartner experts. Which can include:
1) Build and evolve innovation programs, structure processes and teams
2) Design and execute an innovation lab, innovation hub or innovation center of excellence (COE)
3) Get employee engagement and involve everybody in the innovation journey

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Wednesday, 29 November, 2023 / 10:30 AM - 12:00 PM IST

CIO Experience Leadership Exchange: Engaging Senior Executives on AI

Deven Pandey, VP Service Delivery, Gartner

Partha Iyengar, Distinguished VP Analyst, Gartner

Partha Iyengar, Distinguished VP Analyst, Gartner

Devendra Dhawale, Executive Partner, Gartner

This highly interactive, discussion-based session will bring CIOs together to explore how to explain generative AI to executives so they understand it deeply enough to make the right decisions. What is AI? What is it not? How does it help or hurt the enterprise? Join your peers for this unique opportunity to work together to share experiences, identify best practices and discover trends.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Wednesday, 29 November, 2023 / 12:00 PM - 12:30 PM IST

How to Organize and Foster a Talent Marketplace for Business Technologists

Jason Wong, Distinguished VP Analyst, Gartner

More and more business technologists are building critical digital capabilities, yet most organizations don't have a formal approach to managing and cultivating their talent. CIOs must lead their business partners in organizing and fostering an internal marketplace that effectively trains and allocates business technologist talent to maximize their potential.

Wednesday, 29 November, 2023 / 12:00 PM - 12:30 PM IST

20 Culture Hacks to Improve Hybrid Workplace Adoption and Efficiency

Gavin Tay, VP Analyst, Gartner

2020 hit the world with an opportunity to pivot the organizational culture in support of hybrid working today. Little changes can add up to big benefits. CIOs can use these hacks to nudge, guide and ultimately transform how your hybrid organization works. This rapid-fire session will reveal the top 20 culture hacks that drive adoption and efficiency.

Wednesday, 29 November, 2023 / 12:00 PM - 12:45 PM IST

Ask the Expert: Business and Technology Simplification

Dave Aron, Distinguished VP Analyst, Gartner

This interactive session where we will discuss how to best achieve business and technology simplification. Come prepared to ask questions and learn from those posed by your peers, such as:
1) The benefits and costs of simplification?
2) How to ensure senior level sponsorship for it?
3) How to resolve conflicts between business units?
4) How to differentiate between good and bad complexity?

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Wednesday, 29 November, 2023 / 12:30 PM - 02:00 PM IST

CIO Experience Lunch

Sanil Solanki, VP, Team Manager, Gartner

More information coming soon.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Wednesday, 29 November, 2023 / 02:00 PM - 02:30 PM IST

The Cloud Journey: From Strategy to Transformation

Naveen Mishra, VP, Team Manager, Gartner

Not all cloud journeys are the same but there are similarities. A business-driven strategy coupled with a pragmatic adoption/migration plan are critical. But knowing where you are and where you are headed is critical to success. Journeys range from infrastructure replacement to digital transformation with many others in between.

Wednesday, 29 November, 2023 / 02:00 PM - 02:45 PM IST

Ask the Expert: How Will Digital Workplace Technologies Impact the Future of Work and More Imminently a Digital Employee Experience?

Gavin Tay, VP Analyst, Gartner

This interactive session will allow participants to explore how organizations are being faced with the future of work sooner than they expected and having to hit the road running now. Many questions abound on whether technology has a part to play and how will it make a difference.
Come prepared to ask questions and learn from those posed by your peers, such as:
• How Will the Metaverse Shape the Digital Employee Experience?
• How can organizations use digital workplace platforms to improve employee experience?
• What should application leaders do to improve the digital dexterity of employees?
to discuss with your peers and Gartner experts.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Wednesday, 29 November, 2023 / 02:00 PM - 03:00 PM IST

Clinic: Negotiating Traditional and Cloud Infrastructure Contracts

DD Mishra, Sr Director Analyst, Gartner

This presentation highlights the differences as well as best practices for negotiations today in cloud-based contracting as compared to traditional IT contracts.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Wednesday, 29 November, 2023 / 03:30 PM - 04:00 PM IST

Executive Leadership Frameworks to Help CIOs Lead Upward and Across

Andy Rowsell-Jones, Distinguished VP Analyst, Gartner

One of the greatest challenges for any executive, including CIOs, is leading up to influence the CEO, and across with other C-level peers. Leadership and decision frameworks can help improve executive influence and accelerate high-quality executive decision making. This session will focus on some of the most powerful leadership frameworks and how CIOs can use them.

Wednesday, 29 November, 2023 / 03:30 PM - 04:15 PM IST

Ask the Expert: Top Strategic Predictions for 2024 and Beyond: The Year Everything Changed

Gene Alvarez, Distinguished VP Analyst, Gartner

This interactive discussion serves as a follow up to the Signature Series session, Top Strategic Predictions for 2024 and Beyond: The Year Everything Changed, presented earlier in the agenda. Come prepared to ask questions, and learn from those posed by your peers, regarding the most provocative predictions revealed by Gartner this week at IT Symposium/Xpo.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Wednesday, 29 November, 2023 / 03:30 PM - 04:15 PM IST

Ask the Expert: What are the Practical Opportunities and use Cases for Generative AI?

Svetlana Sicular, VP Analyst, Gartner

Generative AI is much more than a single or even list of technologies (e.g., ChatGPT). It can create original media content, synthetic data and models of physical objects to provide breakthrough innovation opportunities. Join this session to evaluate the impact of various use cases for applying generative AI in your organization.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Wednesday, 29 November, 2023 / 03:30 PM - 04:15 PM IST

Ask the Expert: Delivering Value and Adaptability for Oil and Gas with Simpler, Smarter IT

Simon Cushing, Sr Director Analyst, Gartner

Strategic success in the oil and gas industry depends on flexible business models built on top of adaptable yet efficient IT.  Bring your questions to this interactive session and learn from those posed by your peers as we explore the what, where and how of future IT operating models.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Wednesday, 29 November, 2023 / 05:00 PM - 05:45 PM IST

Guest Keynote: Leadership & Advocacy: The Power of Positive Change

Haben Girma, Disability Rights Lawyer and Author,

The first Deafblind person to graduate from Harvard Law School, Haben Girma is a human rights lawyer advancing disability justice. President Obama named her a White House Champion of Change. She received the Helen Keller Achievement Award, a spot on the Forbes 30 Under 30 list, and TIME100 Talks. President Bill Clinton, Prime Minister Justin Trudeau, and Chancellor Angela Merkel have all honoured Haben. Haben believes disability is an opportunity for innovation, and she teaches organizations the importance of choosing inclusion. The New York Times, Oprah Magazine, and TODAY Show featured her memoir, Haben: The Deafblind Woman Who Conquered Harvard.

Thursday, 30 November, 2023 / 09:00 AM - 09:45 AM IST

Signature Series: CIO and Technology Executive Agenda for 2024 - Franchising Digital Delivery

Daniel Sanchez Reina, VP Analyst, Gartner

Technology leadership has forever changed. The democratization of digital delivery is fundamentally redrawing the boundaries between IT departments and other business areas. And yet, confusion abounds about who should be doing what. This session reveals what should be on the CIO’s agenda for the coming 18 months, given the shifting expectations that CEOs and other CxOs have for their CIO — and the CIO’s own expectations of their leadership role and the mandate of their IT organization.

Thursday, 30 November, 2023 / 10:30 AM - 11:00 AM IST

Signature Series: CEO Concerns 2024 — Implications and Actions for CIOs

Partha Iyengar, Distinguished VP Analyst, Gartner

Partha Iyengar, Distinguished VP Analyst, Gartner

CEO thinking is constantly challenged by events. Using our survey-based research, we assess the shifting priorities and changing views of CEOs looking forward to 2024. We explain the technology-related agenda impacts and how CIOs should respond.

Thursday, 30 November, 2023 / 10:30 AM - 11:00 AM IST

6 Universal Measures to Communicate the Business Value of IT

Stewart Buchanan, VP Analyst, Gartner

Business value metrics can feel impossible to define and harder to quantify. This session will explore six universal measures of value, how to build them, and how they can enhance and expand your IT and/or digital business value narrative.

Thursday, 30 November, 2023 / 10:30 AM - 11:15 AM IST

Ask the Expert: How To Manage A Multicloud Environment?

Milind Govekar, Distinguished VP Analyst, Gartner

This session will explore these questions:

What does multicloud management mean?
What are the best practices in managing a multicloud environment?
Who should lead multicloud management? Business or IT or both?

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Thursday, 30 November, 2023 / 10:30 AM - 11:30 AM IST

Contract Negotiation Clinic: Gartner's Top 10 Tips, Tactics and Tricks to Enhance Your Negotiation Playbook (Repeat)

Jaideep Thyagarajan, Director Analyst, Gartner

This clinic is an interactive session that will walk through how to use 10 powerful negotiation tips, tactics, and tricks (the “TTTs”) as an integral part of the negotiation planning process. These 10 TTTs can serve as your negotiation playbook for all major technology negotiations for cost optimization and risk mitigation. Attendees will receive ready-to-use templates and checklists to put these 10 TTTs in action in their organizations.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Thursday, 30 November, 2023 / 12:00 PM - 12:30 PM IST

Demystifying Zero Trust

Sagar Patel, Director Analyst, Gartner

Zero trust is a popular buzzword in the cybersecurity industry, but this is a confusing and misleading term. This presentation demystifies the concept and makes it relatable for everyone. Attendees will understand the origin of zero trust, get answers to some frequently asked questions by Gartner clients and understand how zero trust benefits them.

Thursday, 30 November, 2023 / 12:00 PM - 12:30 PM IST

Three Steps to Empower Frontline Workers to Deliver Total Experience

Jason Wong, Distinguished VP Analyst, Gartner

Frontline workers are often the "face" of your organization and the "last mile" of customer experience delivery. In particular, these critical employees help customers with key decisions or those struggling in their customer journeys. Learn how CIOs can empower frontline workers as part of a total experience strategy.

Thursday, 30 November, 2023 / 12:00 PM - 12:30 PM IST

Powering Productivity: Five Ways CIOs Can Boost IT Employee Output and Wellbeing

This data-driven session unveils IT employees’ top drivers of productivity that are not currently being fulfilled. It provides 5 practical CIO actions that boost IT productivity without piling more work and more hours on employees. While the focus is on improving IT employee and team productivity, CIOs can also use the blueprint to impact knowledge worker productivity across the enterprise.

Thursday, 30 November, 2023 / 12:00 PM - 12:30 PM IST

How to Respond to Critical Changes in Application Platforms and Architecture

Manjunath Bhat, VP Analyst, Gartner

The experience of recent business disruptions and the relentlessly increasing pace of business change spurred a wave of CIO initiatives for the platform and business modernization. The platforms and the applications are reviewed, and their architecture revisited with an eye on greater agility. In this presentation learn how the CIOs' modernization initiatives lead their organizations to democratize, build composable, and decide in real-time.

Thursday, 30 November, 2023 / 12:00 PM - 12:30 PM IST

Unlock Strategy Execution Success Through Your IT and Enterprise Operating Models

Monika Sinha, VP Analyst, Gartner

Constantly evolving strategic priorities requires CIOs to balance execution across the IT and enterprise operating models. To leverage execution success, CIOs need to understand dependencies between operating models, clarify capabilities and influence engagement. This session will help all leaders understand how these operating models connect to orchestrate operational success.

Thursday, 30 November, 2023 / 02:45 PM - 03:15 PM IST

Panoptic Personalization: The Key to Winning in Customer Engagement

Laurie Shotton, VP Analyst, Gartner

Your approach to personalized customer experience has just scratched the surface for the opportunity for true personalization. Advancements in technology and data have paved the way for future customer engagement. CIOs can drive the next frontier using technology to leap beyond marketing and sales to a panoptic approach to personalization, creating an individualized and contextualized engagement with customers and deliver proactively. This path be a key differentiator in leading enterprises over next five years.

Thursday, 30 November, 2023 / 02:45 PM - 03:15 PM IST

Innovation Labs: A Capability to Navigate Through Volatile Business Environments

Gunjita Mundeja, Principal Analyst, Gartner

A common reaction to times of disruption and uncertainty is to pause innovation initiatives, in particular reducing efforts in innovation labs. Actually, a well-organized innovation lab can become a critical ingredient to survive and thrive, as it reveals new opportunities to generate business success. In this session, we will discuss the key steps of building an innovation lab, through an effective operating model, along with real-time examples of an organization that has successfully leveraged them to be prepared for uncertainties.

Thursday, 30 November, 2023 / 03:30 PM - 04:00 PM IST

Pitfalls to Avoid in CIOs’ Strategic Cost Optimization Efforts

DD Mishra, Sr Director Analyst, Gartner

CIOs continue to experience cost pressures due to their geography or global pressures. This session provides new insights into the pitfalls mature organizations avoid and how they optimize their costs more effectively.

Tuesday, 28 November, 2023 / 10:00 AM - 10:45 AM IST

Gartner Opening Keynote: The Next Era - We Shape AI, AI Shapes Us

Dave Aron, Distinguished VP Analyst, Gartner

Alicia Mullery, VP, Research, Gartner

Generative AI has burst onto the scene, unleashing both possibilities and threats for CIOs everywhere and raising questions that range from the metaphysical (what does it mean to be human?) to the tactical (where and how should I use AI to create value and what are the risks?). The Gartner Opening Keynote will meet these questions head on to ensure CIOs stay out in front in this new era of human-machine relationships.

Tuesday, 28 November, 2023 / 11:30 AM - 12:00 PM IST

Signature Series: Top Strategic Technology Trends for 2024

Arun Chandrasekaran, Distinguished VP Analyst, Gartner

Success in times of economic and social volatility is found through sustainable forms of efficiency in any organization's operations. Decisions are needed regarding how to make the best possible use of new technology developments, which bear significant disruptive potential in the coming three years, and embrace the connected workforce nature while remaining resilient. CIOs and other IT executives should explore and selectively use these strategic technology trends to help ensure success.

Tuesday, 28 November, 2023 / 11:30 AM - 12:00 PM IST

Autonomous Business: CIOs Must Forge the Next Macro-strategic Shift

Brian Prentice, VP Analyst, Gartner

Autonomous business is the answer to the big question "what comes after digital?" AI, blockchain, and other technologies combine to fundamentally reshape business methods and models in the second quarter of the 21st century. CIOs must understand the core shifts of this new era, so that they can inform their CEOs and executive teams, and help reset strategy for the next wave of disruption that is headed toward us.

Tuesday, 28 November, 2023 / 11:30 AM - 12:00 PM IST

Key Trends in Customer Experience You Can't Ignore

Andy Rowsell-Jones, Distinguished VP Analyst, Gartner

Customer Experience evolves as customers evolve. But what forces should you pay attention to, and how do you position the IT organization to help? In this session, we'll share three trends we've been following: customer empathy, digital friction, and end-to-end customer journeys, and, how Gartner can help you address these trends in your CX function.

Tuesday, 28 November, 2023 / 11:30 AM - 12:00 PM IST

The Future of Cloud in 2028: From Technology to Business Necessity

Milind Govekar, Distinguished VP Analyst, Gartner

By 2028, having executed a successful cloud strategy will be a requirement for enterprise business success. This session will help IT leaders navigate the evolving cloud computing landscape, including the implications of multicloud, industry clouds and sovereign cloud deployments. Vendor dynamics, where they might collaborate and compete, will also be discussed.

Tuesday, 28 November, 2023 / 12:45 PM - 02:15 PM IST

CIO Experience Lunch: Breaking Boundaries: The Inspiring Journey of Mithali Raj

Mithali Raj, Former Cricketer and Captain of the India Women's National Cricket Team,

Deven Pandey, VP Service Delivery, Gartner

Lunch service will begin at 12:45; our speaker Mithali Raj will present from 13:25. Join us for a conversation with cricketing icon, Mithali Raj. Throughout her 23 year career, Mithali Raj has broken barriers and set new standards of excellence. Mithali Raj is a synonymous with women's cricket. She is an Arjuna Awardee (2003), Padma Shri (2015), Wisden Women’s Cricketer of the Year (2017), and Major Dhyan Chand Khel Ratna Awardee (2021). The list of achievements from her cricket journey goes on and on. Mithali will share stories of her award-winning career and the leadership lessons learned along the way.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Tuesday, 28 November, 2023 / 02:15 PM - 02:45 PM IST

Manufacturers: Tech and Trends Transforming Your Future (And What to do About It)

Shivani Palepu, Principal Analyst, Gartner

Digital technologies are changing the way that companies are designing and constructing their products, and customers are changing the way they use products and interact with manufacturers. This session will show manufacturing CIOs how to use Gartner's Tapestry (TPESTRE) framework to plan for the near and far future with actionable recommendations to implement now.

Tuesday, 28 November, 2023 / 02:15 PM - 02:45 PM IST

Oil & Gas: The 3 Megatrends Shaping the Future

Simon Cushing, Sr Director Analyst, Gartner

The universe of business and digital strategies across the industry continues to grow more diverse. At the same time, strategy is becoming clearer and more focused at the company level. Gartner has identified an essential set of mega-trends that are shaping the future of the industry.

Tuesday, 28 November, 2023 / 02:15 PM - 02:45 PM IST

Financial Services Reimagined: Preparing for Next Generation Business Models

Jeff Casey, Sr Director Analyst, Gartner

Evolving competitive dynamics are pressuring banks to adjust to ever-changing business models and new operating realities. At the same time, macroeconomic forces and the recent banking failures are pressuring firms to maintain profitability and generate sustainable growth. This session will explore the banking business model of the future and discuss how banks can reinvent their business models sustainably and cost-effectively.

Tuesday, 28 November, 2023 / 03:45 PM - 04:15 PM IST

Maverick Research: Consumer-Owned Bots Are Coming to Disrupt Your Profitability

Gene Alvarez, Distinguished VP Analyst, Gartner

Executives beware: Consumer bots are on their way to fundamentally change how customers buy goods and services. Driving this veritable army of new bots is customer dissatisfaction with poor service delivered by chatbots, the accessibility of artificial intelligence devices, such as ChatGTP, and an announcement by the father of the internet, Tim Berners-Lee, that he was starting a company to make customer bots. Prepare now or be left behind.

Tuesday, 28 November, 2023 / 03:45 PM - 04:15 PM IST

The CIOs Contribution to Growth

Dave Aron, Distinguished VP Analyst, Gartner

The CIO needs a growth agenda to respond to CEO demands. High-growth enterprises leverage three catalysts for growth — strategic diversification, collective leadership and embedded antifragile practices. However, only 34% of senior executives believe CIOs take a leadership role in contributing to the company’s growth. This session focuses on how and where CIOs can become growth leaders.

Tuesday, 28 November, 2023 / 03:45 PM - 04:15 PM IST

Top Trends for Data and Analytics in 2023

Svetlana Sicular, VP Analyst, Gartner

AI is not the only thing driving rapid change in D&A. There is a rapid evolution in how and where analysis can be deployed, from the next generation of augmented UXs and beyond; composing and operationalizing D&A at scale; engineering decision intelligence; and relating everything; to enabling D&A at the edge. Understanding the business impact of these changes will allow organizations to resource-optimize, accelerate change, drive innovation and transform society over the next three years.

Tuesday, 28 November, 2023 / 05:00 PM - 05:45 PM IST

Guest Keynote: Transforming India: The Road Ahead

Amitabh Kant, India's Sherpa for the G20,

New India needs to be built on a bedrock of innovation and inclusivity and must stand on 4 pillars. First, a robust education system that can empower our youth to become agents of change. Second, sustainable production and consumption that will pave the way for green growth. Third, a strong digital public infrastructure that will ensure equal access to vital services. And fourth, by embracing diversity and fostering social harmony, we can create a progressive, compassionate, and resilient nation.

Wednesday, 29 November, 2023 / 09:00 AM - 09:45 AM IST

Guest Keynote: Create Your Own Shazam Magic: Disrupt Your Thinking. Defy Barriers. Inspire Delight

Chris Barton, Founder and Creator of Shazam, Entrepreneur, Inventor and Tech Investor, Shazam

From the moment Chris Barton dreamt up Shazam, he was told identifying songs out of thin air was impossible. His path from a dream to a $400 million acquisition by Apple is a story out of a Hollywood movie. Meanwhile, Shazam has racked up over two billion downloads! Chris’s story and insights give people the inspiration and tools to accomplish big things within their own organizations. Chris will bring to life lessons learned from navigating groundbreaking technologies including founding Shazam, as well as his pioneering involvement with Android at Google and mobile partnerships at Dropbox.

Wednesday, 29 November, 2023 / 10:30 AM - 11:00 AM IST

Artificial Intelligence: Four Provocative Futures for Business, People and Society — By Gartner Futures Lab

Frank Buytendijk, Distinguished VP Analyst, Gartner

AI has only just begun. Its impact on society and business will continue to grow, with far-reaching implications. The big question is: when and how? What are realistic expectations with respect to the future of AI? What is hype, what is real and what are the implications? This Gartner Futures Lab will introduce the key future AI scenarios and what they mean for AI strategy in the here and now.

Wednesday, 29 November, 2023 / 10:30 AM - 11:00 AM IST

Signature Series: Top Strategic Predictions for 2024 & Beyond — The Year Everything Changed

Gene Alvarez, Distinguished VP Analyst, Gartner

2023 is the year everything changed. Going forward, all areas of human endeavor will have to contend with the fact that generative AI is real and evolving at a rapid pace. And yet, multiple technology innovations, even beyond AI, are overlapping to change the very nature of computing. This presentation covers ten predictions of the future that represent opportunities — or threats. CIOs, tech providers and business leaders will need to decide which while acting swiftly.

Wednesday, 29 November, 2023 / 10:30 AM - 12:00 PM IST

CIO Experience Leadership Exchange: Engaging Senior Executives on AI

Deven Pandey, VP Service Delivery, Gartner

Partha Iyengar, Distinguished VP Analyst, Gartner

Partha Iyengar, Distinguished VP Analyst, Gartner

Devendra Dhawale, Executive Partner, Gartner

This highly interactive, discussion-based session will bring CIOs together to explore how to explain generative AI to executives so they understand it deeply enough to make the right decisions. What is AI? What is it not? How does it help or hurt the enterprise? Join your peers for this unique opportunity to work together to share experiences, identify best practices and discover trends.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Wednesday, 29 November, 2023 / 12:00 PM - 12:30 PM IST

Beyond the ChatGPT Hype: Deploying Generative AI in the Enterprise

Arun Chandrasekaran, Distinguished VP Analyst, Gartner

Generative AI is a powerful trend that harnesses AI applications such as ChatGPT to create new and original content. In this session, we will discuss the current state of Generative AI - key use cases, technology landscape - and peek into how it will evolve in the future. The discussion will include:
• How are enterprises deploying Generative AI today, and how will that change in the future?
• What should CIOs know about the Generative AI Tech Landscape?
• How will the Generative AI ecosystem evolve in the future?

Wednesday, 29 November, 2023 / 12:00 PM - 12:30 PM IST

Top Strategic Technology Trends in Software Engineering — Delivering Value to the Business

Manjunath Bhat, VP Analyst, Gartner

CIOs are under continuous pressure to deliver value to the business. They need to know which trends have the greatest potential impact on their digital business efforts within an actionable planning horizon. This session will provide Gartner's latest and best guidance on the trends CIOs, software engineering leaders and their teams should be tracking and taking action upon in 2023 and beyond.

Wednesday, 29 November, 2023 / 12:30 PM - 02:00 PM IST

CIO Experience Lunch

Sanil Solanki, VP, Team Manager, Gartner

More information coming soon.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Wednesday, 29 November, 2023 / 02:00 PM - 02:20 PM IST

Hype Cycle for Emerging Technologies, 2023

Our 2023 Hype Cycle features emerging technologies that will significantly affect business and society over the next two to 10 years. These technologies will help CIOs address the digital demands of the future, and use them to drive competitive differentiation and efficiency.

Wednesday, 29 November, 2023 / 02:00 PM - 02:30 PM IST

From Net-Zero Goals and ESG Reporting to Climate-Centered Innovation

Arup Roy, VP Analyst, Gartner

This session is intended to drive the point that innovation for climate-change related risks will help businesses compete better. This session will provide a framework to pivot to a climate-centered innovation culture. This session would cover:
• What is CCI and why it is important?
• How innovation is being executed by various industry verticals?
• Case studies and Impact

Wednesday, 29 November, 2023 / 03:30 PM - 04:00 PM IST

Gartner Futures Lab: The 7 Forces That Will Impact Your Organization’s Future

Richard Addiscott, Sr Director Analyst, Gartner

It’s difficult for enterprise leaders to make choices without understanding the evolving landscape of transformational change. This Tapestry of trends story enables executive leaders to contribute to enterprise strategy and prepare the organization for brave new worlds. Find out how to factor in emerging macro and environmental trends that could impact your organization’s business models and strategic planning.

Wednesday, 29 November, 2023 / 03:30 PM - 04:00 PM IST

CIOs Must Choose a Path Now for Machine Customers

Ganesh Ramamoorthy, Managing Vice President, Gartner

Billions of machine customers are headed your way. But what tangible steps can CIOs take to get this moving in their organization? Don't be like the leaders of Kodak, Blockbuster, or Sears who failed to catch the next big wave. In this session, we'll share insights and actions from Gartner's new book, When Machines Become Customers, to help you meet this trillion-dollar opportunity.

Wednesday, 29 November, 2023 / 03:30 PM - 05:00 PM IST

Board of Directors Survey 2024 — Return to Growth

Partha Iyengar, Distinguished VP Analyst, Gartner

Partha Iyengar, Distinguished VP Analyst, Gartner

This presentation will provide key insights for CIOs and executive leaders, drawn from the 2024 Gartner Board of Directors Survey. Post-pandemic, as boards have come closer to executive decision-making, it is even more important for executive leaders to understand and be aligned with board objectives and expectations.

Wednesday, 29 November, 2023 / 05:00 PM - 05:45 PM IST

Guest Keynote: Leadership & Advocacy: The Power of Positive Change

Haben Girma, Disability Rights Lawyer and Author,

The first Deafblind person to graduate from Harvard Law School, Haben Girma is a human rights lawyer advancing disability justice. President Obama named her a White House Champion of Change. She received the Helen Keller Achievement Award, a spot on the Forbes 30 Under 30 list, and TIME100 Talks. President Bill Clinton, Prime Minister Justin Trudeau, and Chancellor Angela Merkel have all honoured Haben. Haben believes disability is an opportunity for innovation, and she teaches organizations the importance of choosing inclusion. The New York Times, Oprah Magazine, and TODAY Show featured her memoir, Haben: The Deafblind Woman Who Conquered Harvard.

Thursday, 30 November, 2023 / 09:00 AM - 09:45 AM IST

Signature Series: CIO and Technology Executive Agenda for 2024 - Franchising Digital Delivery

Daniel Sanchez Reina, VP Analyst, Gartner

Technology leadership has forever changed. The democratization of digital delivery is fundamentally redrawing the boundaries between IT departments and other business areas. And yet, confusion abounds about who should be doing what. This session reveals what should be on the CIO’s agenda for the coming 18 months, given the shifting expectations that CEOs and other CxOs have for their CIO — and the CIO’s own expectations of their leadership role and the mandate of their IT organization.

Thursday, 30 November, 2023 / 10:30 AM - 11:00 AM IST

Signature Series: CEO Concerns 2024 — Implications and Actions for CIOs

Partha Iyengar, Distinguished VP Analyst, Gartner

Partha Iyengar, Distinguished VP Analyst, Gartner

CEO thinking is constantly challenged by events. Using our survey-based research, we assess the shifting priorities and changing views of CEOs looking forward to 2024. We explain the technology-related agenda impacts and how CIOs should respond.

Thursday, 30 November, 2023 / 10:30 AM - 12:00 PM IST

CIO Experience Leadership Exchange: The Future of the IT Organization

Ganesh Ramamoorthy, Managing Vice President, Gartner

Ravi Somayajula, Executive Partner, Gartner

Madhwesh Kulkarni, Executive Partner, Gartner

This highly interactive, discussion-based session explores the future of the IT organization. Many CIOs see the democratization of digital delivery as an existential threat to the formal IT organization. However, sharing technology leadership responsibilities with your CxO peers can open new opportunities to redefine the mission for the IT organization. Join your peers for this unique opportunity to work together to share experiences, identify best practices and discover trends.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Thursday, 30 November, 2023 / 03:30 PM - 04:00 PM IST

Shift Your Focus From Problems to Value and Transform Your Role as CIO

Daniel Sanchez Reina, VP Analyst, Gartner

Which do you think is most important: Being seen by the C-suite as a strong problem solver or being seen as a leader in value-creation efforts? The truth is that highly successful executives are not measured by what they do but by the value they deliver, and by what they accomplish. CIOs must shift their leadership approach to become outcome-driven. This session enables CIOs with the mindsets and practices they need to shift the value of the CIO Role.

Thursday, 30 November, 2023 / 03:30 PM - 04:00 PM IST

Seven Disruptions You Might Not See Coming: 2023-2028

Ganesh Ramamoorthy, Managing Vice President, Gartner

Disruptions are fundamental shifts in something, which create lasting change that does not tend to die away unless disrupted by something else. CIOs must embrace the notion that disruption will continue and become more frequent. This will decide who leads and who follows. This presentation examines seven disruptions that are closer than you might think and should be on the CIO's strategic radar.

Thursday, 30 November, 2023 / 03:30 PM - 04:00 PM IST

The End of Legacy IT

Christian Stephan, Sr Director Analyst, Gartner

We’ve all heard that generative AI can re-code legacy languages into modern code. If so, should CIOs be planning for “The Great Re-Code” that will convert all technical debt into modern IT assets? Legacy IT is far more than just old, unsupported code. Generative AI and other technologies will have to provide many more pathways before CIOs can consider the end of legacy IT. Come join us to explore this future scenario!

Tuesday, 28 November, 2023 / 10:00 AM - 10:45 AM IST

Gartner Opening Keynote: The Next Era - We Shape AI, AI Shapes Us

Dave Aron, Distinguished VP Analyst, Gartner

Alicia Mullery, VP, Research, Gartner

Generative AI has burst onto the scene, unleashing both possibilities and threats for CIOs everywhere and raising questions that range from the metaphysical (what does it mean to be human?) to the tactical (where and how should I use AI to create value and what are the risks?). The Gartner Opening Keynote will meet these questions head on to ensure CIOs stay out in front in this new era of human-machine relationships.

Tuesday, 28 November, 2023 / 11:30 AM - 11:50 AM IST

Magic Quadrant and Critical Capabilities for SIEM

Sagar Patel, Director Analyst, Gartner

The SIEM market is mature and competitive. The greatest need from security operations is identifying and responding to security incidents through effective data collection, processing, investigation and response. The appropriate use of threat intelligence, behavior profiling and analytics, as well as automation and orchestration can improve security monitoring, detection and response processes.

Tuesday, 28 November, 2023 / 11:30 AM - 12:00 PM IST

Signature Series: Top Strategic Technology Trends for 2024

Arun Chandrasekaran, Distinguished VP Analyst, Gartner

Success in times of economic and social volatility is found through sustainable forms of efficiency in any organization's operations. Decisions are needed regarding how to make the best possible use of new technology developments, which bear significant disruptive potential in the coming three years, and embrace the connected workforce nature while remaining resilient. CIOs and other IT executives should explore and selectively use these strategic technology trends to help ensure success.

Tuesday, 28 November, 2023 / 11:30 AM - 12:00 PM IST

Recipes for AI Maturity Learned From Known Successes and Mistakes

Svetlana Sicular, VP Analyst, Gartner

How can organizations increase their AI maturity level, find the next best actions and avoid common mistakes? Use Gartner AI maturity model and insights to accelerate and optimize your AI strategy and implementations, reduce risk, and get to scalability quicker in AI programs. Learn how advancing AI maturity is beneficial for the AI teams and for the business.

Tuesday, 28 November, 2023 / 11:30 AM - 12:15 PM IST

Roundtable: Innovation for Sustainability: Discuss How Leadership Posture is an Essential Ingredient for Success

Arup Roy, VP Analyst, Gartner

Amresh Nandan, Distinguished VP Analyst, Gartner

In this interactive roundtable, participants will focus on key elements of an enterprise leadership posture that are essential to continuously innovate for sustainability goals. The objective is to learn from the experiences of the participants, understand the right posture requirements, challenges for leadership and some of the best practices that has helped enterprises in overcoming various impediments.

Come prepared to interact with peers on this important topic of sustainability discussing common challenges such as developing a vision for the organization, stakeholder alignment, funding issues and long gestation period for many innovation projects.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Tuesday, 28 November, 2023 / 12:45 PM - 02:15 PM IST

CIO Experience Lunch: Breaking Boundaries: The Inspiring Journey of Mithali Raj

Mithali Raj, Former Cricketer and Captain of the India Women's National Cricket Team,

Deven Pandey, VP Service Delivery, Gartner

Lunch service will begin at 12:45; our speaker Mithali Raj will present from 13:25. Join us for a conversation with cricketing icon, Mithali Raj. Throughout her 23 year career, Mithali Raj has broken barriers and set new standards of excellence. Mithali Raj is a synonymous with women's cricket. She is an Arjuna Awardee (2003), Padma Shri (2015), Wisden Women’s Cricketer of the Year (2017), and Major Dhyan Chand Khel Ratna Awardee (2021). The list of achievements from her cricket journey goes on and on. Mithali will share stories of her award-winning career and the leadership lessons learned along the way.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Tuesday, 28 November, 2023 / 02:15 PM - 02:35 PM IST

Magic Quadrant for Public Cloud IT Transformation Services

Naveen Mishra, VP, Team Manager, Gartner

This session will provide insight into Gartner’s Magic Quadrant for Public Cloud IT Transformation Services. This session features a discussion on inclusion criteria, participant performance and what sets providers apart. Learn about the top 21 providers of public cloud IT transformation services.

Tuesday, 28 November, 2023 / 02:15 PM - 02:45 PM IST

The Neurodiversity Advantage: Create a Win-Win for Neurodiverse Talent and Your Organization

Rob O'Donohue, VP Analyst, Gartner

Many talented neurodivergent people don’t end up maximizing their potential for happiness or success at work. Similarly, many organizations aren’t set up to support neurodivergent leaders and miss out on all that talent. This session will introduce best practices for organizations and individuals based on interviews with 12 neurodivergent executives and other neurodiversity research.

Tuesday, 28 November, 2023 / 02:15 PM - 03:00 PM IST

Roundtable: Creating a Cloud Strategy to Deliver Business Agility and Innovation

Ravi Somayajula, Executive Partner, Gartner

Organizations have been trying to unlock the full potential of cloud to enable digital business transformation and drive business innovation. Is your cloud strategy aligned to business strategy? How has your cloud strategy evolved and delivering business agility and innovation agenda of your organization? Roundtable discussions are lightly facilitated and informal, allowing you to relax, share your experiences and learn from your peers. Come prepared to participate!

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Tuesday, 28 November, 2023 / 02:15 PM - 03:45 PM IST

CIO Experience Workshop: Jump-Start Your Innovation Journey With a Customizable Innovation Framework

Madhwesh Kulkarni, Executive Partner, Gartner

Christian Stephan, Sr Director Analyst, Gartner

In the digital era, business complexity and uncertainty are making innovation essential to success. Yet navigating the expanding landscape of innovation approaches can be intimidating. This workshop will introduce an innovation framework to design innovation roadmaps that deliver high-value business outcomes.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Tuesday, 28 November, 2023 / 03:45 PM - 04:05 PM IST

Magic Quadrant for Outsourced Digital Workplace Services

As clients deal with economic headwinds and struggle to attract talent, selecting the right vendor can have a big impact on their business. Gartner evaluated 17 vendors to enable sourcing, procurement, and vendor management leaders to select the best vendor to help with digital workplace outsourcing.

Tuesday, 28 November, 2023 / 03:45 PM - 04:15 PM IST

Supercharge Your Digital Employee Experience With Superapps

Jason Wong, Distinguished VP Analyst, Gartner

Superapps is one of Gartner's top strategic technology trends in 2023 because its reach is becoming global, and its impact is not just on consumers but also on workforces. Learn why superapps will become an essential part of the digital employee experience, what are the technologies behind them and how CIOs can create a successful superapp strategy.

Tuesday, 28 November, 2023 / 03:45 PM - 04:15 PM IST

Data Is the Toxic Waste of Digital Era, Here's How to Clean Up the Mess

Frank Buytendijk, Distinguished VP Analyst, Gartner

Organizations horde data, sometimes under the auspices of data monetization or customer intimacy. Is the value of the data you collect when you make a customer give you PII just to use the toaster oven they bought worth the massive increase in risks such hoarding behaviors cause? We need to start thinking about data as "toxic waste" — because that's not just a metaphor.

Tuesday, 28 November, 2023 / 03:45 PM - 04:30 PM IST

CIO Experience Roundtable: Digital Revenue: How are CIOs Creating New Revenue Streams Through Digital Business Transformation Approaches?

Devendra Dhawale, Executive Partner, Gartner

Enterprises are focusing on going beyond digital commerce and generating net new revenue through digital business transformation initiatives. How are CIOs pursuing new digital revenue streams by building digital channels, digital products and services, and digital platforms and ecosystems? Roundtable discussions are lightly facilitated and informal, allowing you to relax, share your experiences and learn from your peers. Come prepared to participate!

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Tuesday, 28 November, 2023 / 05:00 PM - 05:45 PM IST

Guest Keynote: Transforming India: The Road Ahead

Amitabh Kant, India's Sherpa for the G20,

New India needs to be built on a bedrock of innovation and inclusivity and must stand on 4 pillars. First, a robust education system that can empower our youth to become agents of change. Second, sustainable production and consumption that will pave the way for green growth. Third, a strong digital public infrastructure that will ensure equal access to vital services. And fourth, by embracing diversity and fostering social harmony, we can create a progressive, compassionate, and resilient nation.

Wednesday, 29 November, 2023 / 09:00 AM - 09:45 AM IST

Guest Keynote: Create Your Own Shazam Magic: Disrupt Your Thinking. Defy Barriers. Inspire Delight

Chris Barton, Founder and Creator of Shazam, Entrepreneur, Inventor and Tech Investor, Shazam

From the moment Chris Barton dreamt up Shazam, he was told identifying songs out of thin air was impossible. His path from a dream to a $400 million acquisition by Apple is a story out of a Hollywood movie. Meanwhile, Shazam has racked up over two billion downloads! Chris’s story and insights give people the inspiration and tools to accomplish big things within their own organizations. Chris will bring to life lessons learned from navigating groundbreaking technologies including founding Shazam, as well as his pioneering involvement with Android at Google and mobile partnerships at Dropbox.

Wednesday, 29 November, 2023 / 10:30 AM - 10:50 AM IST

Hype Cycle for Manufacturers, 2023

Shivani Palepu, Principal Analyst, Gartner

This session will focus on the critical technologies for manufacturers, featured in the latest Gartner Hype Cycle for Manufacturers. Attendees can expect to gain more insight into the five key tech areas with practical planning advice for each.

Wednesday, 29 November, 2023 / 10:30 AM - 11:00 AM IST

How CIOs Can Support the Success of Business-Led Digital Delivery

Arup Roy, VP Analyst, Gartner

Two out of three CEOs and three out of four business executives want to see more IT done in the business units. CIOs themselves report that IT spending outside of IT is approaching 30% of all IT spending. Based on a primary research study, this presentation will outline how CIOs should respond to this trend to maximize both business and IT success.

Wednesday, 29 November, 2023 / 10:30 AM - 11:00 AM IST

Signature Series: Top Strategic Predictions for 2024 & Beyond — The Year Everything Changed

Gene Alvarez, Distinguished VP Analyst, Gartner

2023 is the year everything changed. Going forward, all areas of human endeavor will have to contend with the fact that generative AI is real and evolving at a rapid pace. And yet, multiple technology innovations, even beyond AI, are overlapping to change the very nature of computing. This presentation covers ten predictions of the future that represent opportunities — or threats. CIOs, tech providers and business leaders will need to decide which while acting swiftly.

Wednesday, 29 November, 2023 / 10:30 AM - 11:00 AM IST

Top Security Trends

Richard Addiscott, Sr Director Analyst, Gartner

“Top trends” highlight shifts in the security ecosystem that aren't widely recognized, but have potential for disruption. This session will describe the significant trends in risk management and how organizations are taking advantage. Key issues include technological improvements in the security capability landscape; trends in creating a high-performing security organization; and long-term trends that will influence security strategy.

Wednesday, 29 November, 2023 / 10:30 AM - 11:00 AM IST

Digital Products Will Transform Your Enterprise … and IT

Brian Prentice, VP Analyst, Gartner

CIOs have been steadily increasing their digital product know-how, starting with employee-facing digital products and customer-facing channels/portals. It's now time to go further. Revenue-generating and venture-building digital products are forcing a convergence in all parts of the organization. This is not a solo IT journey. Learn how this product journey will transform the whole enterprise and IT, and be prepared to chart your course.

Wednesday, 29 November, 2023 / 10:30 AM - 11:15 AM IST

Ask the Expert: Banking as a Service

Jeff Casey, Sr Director Analyst, Gartner

Banking as a Service (BaaS) is the delivery of financial services by a licensed institution to non-bank third-party distributors. Bring your questions to this interactive session that will allow you to engage with peers and Gartner experts to understand why and where BaaS continues to gain traction.
Addressing:
1) What are the differences between open banking and BaaS?
2) What are the roles and operating models in BaaS?
3) Where will BaaS drive innovation and differentiation?

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Wednesday, 29 November, 2023 / 12:00 PM - 12:20 PM IST

Hype Cycle for Oil and Gas

Simon Cushing, Sr Director Analyst, Gartner

Oil, gas and energy companies are expanding the scale and scope of digital innovations to drive efficiency, transform operations and diversify revenue. Facing pressure to get more from lean resources, CIOs can use this Hype Cycle to align their technology investments with strategic business goals.

Wednesday, 29 November, 2023 / 12:00 PM - 12:30 PM IST

Enterprise Technology Spend: Are You Tracking It and What to Do If You’re Not

Stewart Buchanan, VP Analyst, Gartner

Explore the need to better understand enterprisewide technology spend (both digital and IT spend regardless of the budget owner). Assess and define what technology spend you should be tracking at an enterprise level and why. The key is to track the right enterprise technology spend and make the best investment decisions possible.

Wednesday, 29 November, 2023 / 12:00 PM - 12:45 PM IST

Ask the Expert: How will Digital Twins of Customers and Employees Transform Manufacturing Companies?

Shivani Palepu, Principal Analyst, Gartner

This interactive session will allow participants to explore how digital twin can help craft personalized and data-driven customer interaction in manufacturing. Come prepared to ask questions and learn from those posed by your peers, such as:
1 How to leverage digital twin?
2) What are the benefits of it?
3) How will it help understand customer needs?

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Wednesday, 29 November, 2023 / 12:30 PM - 02:00 PM IST

CIO Experience Lunch

Sanil Solanki, VP, Team Manager, Gartner

More information coming soon.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Wednesday, 29 November, 2023 / 02:00 PM - 02:30 PM IST

Executive Stories: The Role of Emerging Technologies in Reshaping Customer Engagement

Anil Kuril, CTO, Union Bank of India

This session will delve into how the Metaverse is revolutionizing traditional banking by offering new ways to interact with financial services. Discover how virtual reality and digital assets are reshaping customer engagement, payments, and investment opportunities. We'll examine the challenges and opportunities presented by the digital frontier and unveil the potential for enhanced financial inclusivity and innovation. Let’s come together to gain insights into where the Metaverse will play a vital role in redefining financial services and customer interactions.

Wednesday, 29 November, 2023 / 02:00 PM - 02:45 PM IST

CIO Experience Roundtable: The Role of the CIO and Technology in the Enterprise Sustainability

Madhwesh Kulkarni, Executive Partner, Gartner

There is a significant pressure on the enterprises to act on sustainability from customers and investors. Enterprise sustainability programs are demanding digital solutions, high quality data, reporting and analytics from CIO’s. What is the role of CIO and technologies in the Enterprise Sustainability? Roundtable discussions are lightly facilitated and informal, allowing you to relax, share your experiences and learn from your peers. Come prepared to participate!

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Wednesday, 29 November, 2023 / 02:00 PM - 03:30 PM IST

CIO Experience Workshop: Project-Product Fusion — Taking the Next Step in Evolving Your Operating Model

Devendra Dhawale, Executive Partner, Gartner

Monika Sinha, VP Analyst, Gartner

The IT operating model is made up of a number of key facets that need to evolve together as you mature I&T to support Digital Transformation. This workshop will enable you to assess your current enterprises’ I&T operating model maturity and receive a set of tactics tailored to design, implement and evolve their I&T operating model components to the next level.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Wednesday, 29 November, 2023 / 03:30 PM - 04:00 PM IST

How to Optimize Enterprise Operational Outcomes

Amresh Nandan, Distinguished VP Analyst, Gartner

Given the economic headwinds, many CIOs are tasked to optimize enterprise business operational outcomes, balancing growth and cost-effectiveness. CIOs can help their business peers understand critical people, process and other resource interdependencies that, if not resolved, will impede the realization of desired enterprise business outcomes.

Wednesday, 29 November, 2023 / 05:00 PM - 05:45 PM IST

Guest Keynote: Leadership & Advocacy: The Power of Positive Change

Haben Girma, Disability Rights Lawyer and Author,

The first Deafblind person to graduate from Harvard Law School, Haben Girma is a human rights lawyer advancing disability justice. President Obama named her a White House Champion of Change. She received the Helen Keller Achievement Award, a spot on the Forbes 30 Under 30 list, and TIME100 Talks. President Bill Clinton, Prime Minister Justin Trudeau, and Chancellor Angela Merkel have all honoured Haben. Haben believes disability is an opportunity for innovation, and she teaches organizations the importance of choosing inclusion. The New York Times, Oprah Magazine, and TODAY Show featured her memoir, Haben: The Deafblind Woman Who Conquered Harvard.

Thursday, 30 November, 2023 / 09:00 AM - 09:45 AM IST

Signature Series: CIO and Technology Executive Agenda for 2024 - Franchising Digital Delivery

Daniel Sanchez Reina, VP Analyst, Gartner

Technology leadership has forever changed. The democratization of digital delivery is fundamentally redrawing the boundaries between IT departments and other business areas. And yet, confusion abounds about who should be doing what. This session reveals what should be on the CIO’s agenda for the coming 18 months, given the shifting expectations that CEOs and other CxOs have for their CIO — and the CIO’s own expectations of their leadership role and the mandate of their IT organization.

Thursday, 30 November, 2023 / 10:30 AM - 10:50 AM IST

Hype Cycle for Digital Banking Transformation 2023

Jeff Casey, Sr Director Analyst, Gartner

This session will unpack Gartner's digital banking hype cycle to explain the key trends and themes associated with these technologies.

Thursday, 30 November, 2023 / 10:30 AM - 11:00 AM IST

From Projects to Products: A CIO’s Guide to Transforming Ways of Working

Alicia Mullery, VP, Research, Gartner

Shifting digital delivery from projects to products is a multi-year journey. For changes to take hold, CIOs will need to take an agile and co-created approach to build new mindsets and behaviors across and together with employees and other business leaders. This session will provide practical examples of how leading CIOs get new ways of working to stick.

Thursday, 30 November, 2023 / 10:30 AM - 11:00 AM IST

Forget About Monitoring Employees! Use Workstyle Analytics to Improve Employee Experience

Gavin Tay, VP Analyst, Gartner

Productivity paranoia is rising. Workers are logging more hours with flexible working, but leaders still feel they are losing productivity. Workstyle analytics is a data-driven method to identify digital friction impacting worker performance and organizational productivity while protecting employee privacy. This session will share the tools and competencies you need to get started.

Thursday, 30 November, 2023 / 10:30 AM - 11:00 AM IST

Signature Series: CEO Concerns 2024 — Implications and Actions for CIOs

Partha Iyengar, Distinguished VP Analyst, Gartner

Partha Iyengar, Distinguished VP Analyst, Gartner

CEO thinking is constantly challenged by events. Using our survey-based research, we assess the shifting priorities and changing views of CEOs looking forward to 2024. We explain the technology-related agenda impacts and how CIOs should respond.

Thursday, 30 November, 2023 / 10:30 AM - 11:00 AM IST

Executive Stories: Digital Transformation of a Leading Fashion Retailer

Praveen Shrikhande, Chief Digital and Information Officer, Aditya Birla Fashion and Retail Ltd.

ABFRL is building a brand-led omnichannel e-commerce play that leverages its traditional retail business, building on the strength of its brands and enhancing them digitally. The digital commerce platform enables having multiple websites and apps across brands, along with seamless integration with over 10 different marketplaces. This is built on a digital core of common order management and supply chain systems enabling seamless Omni-channel capabilities across online and offline channels. Building an enterprise-wide Data and Analytics platform and leveraging cloud capabilities effectively were the key drivers in this transformation journey.

Key Learnings/takeaways:
1. Approach to drive Digital Transformation in traditional retail business
2. Importance of creating an enterprise-wide data platform as a foundation for digital transformation
3. Aligning organization stakeholders for success

Thursday, 30 November, 2023 / 10:30 AM - 11:15 AM IST

Ask the Expert: Executive Leadership Frameworks to Help CIOs Lead Upward and Across

Andy Rowsell-Jones, Distinguished VP Analyst, Gartner

Following on from the "Executive Leadership Frameworks to Help CIOs Lead Upward and Across" breakout, this Ask the Expert session allows attendees to ask questions in order to drill down on Gartner's leadership advice. Common questions include:

"How can a CIO improve their influence with the CEO and the Executive Committee?"
"What is the best way to guide C-level peers?"
"Which frameworks are best at accelerating high-quality executive decision making, and when should and shouldn't they be used?"

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Thursday, 30 November, 2023 / 12:00 PM - 12:45 PM IST

Ask the Expert: CIO and Technology Executive Agenda for 2024

Daniel Sanchez Reina, VP Analyst, Gartner

This interactive discussion serves as a follow up to the Signature Series session, CIO and Technology Executive Agenda for 2024, presented earlier in the agenda. Come prepared to ask questions and learn from those posed by your peers, such as:
1) What are CIOs doing to deliver the best value to their enterprises?
2) What distinguishes the most successful CIOs?
3) What technologies are CIOs deploying in the next 24 months?

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Thursday, 30 November, 2023 / 02:45 PM - 03:15 PM IST

Leverage Just-Enough IT Governance for Execution Success

Monika Sinha, VP Analyst, Gartner

Managing the complexity across multiple product and platform workstreams requires focused and rapid decision making. CIOs must create “just enough” IT governance to cut through the complexity. This session will provide insights on creating the right level of IT governance that balances priorities across demand, capacity and value for execution success.

Thursday, 30 November, 2023 / 02:45 PM - 03:15 PM IST

C-Suite Dynamics: Function or Dysfunction?

Rob O'Donohue, VP Analyst, Gartner

Executive leadership teams are generally optimized for three approaches: individual functional excellence, more stability than volatility and taking decisions based on experience and authority. However, recent exogenous shocks overturn each of these assumptions. Where and how do executive teams need to change to thrive in this new world order? This session delves into tactics and strategies for CIOs to lead not just as functional heads but as executive leaders in this new world.

Thursday, 30 November, 2023 / 02:45 PM - 03:15 PM IST

Mastering the Art of Persuasive Leadership for CIOs

Alicia Mullery, VP, Research, Gartner

What makes a great CIO? Beyond technical experience and knowledge of the business, CIOs must be persuasive. This session explores three stories that every CIO should master to be a more persuasive leader.

Thursday, 30 November, 2023 / 03:30 PM - 04:00 PM IST

Putting Digital Ethics to Practice to Protect Your Enterprise

Frank Buytendijk, Distinguished VP Analyst, Gartner

Digital Ethics is a must for every organization. The practice has shown: Ignore and face the consequences. So how do organizations operationalize digital ethics? Should you have a digital ethics advisory board? What does a digital ethics review process look like? And how can you address the difficult dilemmas that come with modern digital technologies?

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