Agenda

Attendees received the latest insights from the finance research and conversations with CFOs at the Gartner CFO & Finance Executive Conference 2023 in London, U.K.

2023 track highlights

Our Gartner experts, who are at the top of their fields, helped attendees address their most critical challenges. These key tracks kickstarted conversations around priorities and initiatives so that attendees could tackle what was most important to them.  The 2024 conference agenda will be coming soon.

Track A: CFO: Drive Hard Trade-Offs Across the Business

Returning to profitable growth is a career-defining opportunity for CFOs. To get this right, CFOs must avoid making blanket decisions and focus instead on strategic and deliberate reallocation of resources. 

Track B: FP&A: Navigate Planning Complexity

Financial planning and analysis’s (FP&A’s) success will be defined by how effectively it is able to drive business performance during volatility and disruptions. 

Track C: Controller: Remove Friction From Finance

The finance function’s ability to deliver on its data and analytics promise to drive improved business decision making is being constrained by the slow pace of digital transformation in the controllership. 

Track D: Finance Transformation: Maximize Digital ROI

In uncertain times, organizations are focusing attention on activities that will bring immediate and short-term impact. Build your technology roadmap, pick the right vendors, identify the proper skills and provide a steady stream of value throughout your organization’s financial transformation journey.

A look back at 2023's agenda

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A look back at 2023's agenda

Returning to profitable growth is a career-defining opportunity for CFOs. To get this right, CFOs must avoid making blanket decisions and focus instead on strategic and deliberate reallocation of resources. Learn how leading CFOs are placing bets to reduce risk while maintaining the pace of innovation and transformation.

Monday, 18 September, 2023 / 09:30 AM - 10:15 AM BST

Gartner Opening Keynote: The Human CFO: Leading in the Face of Perpetual Disruption

Dennis Gannon, VP Analyst, Gartner

Nisha Bhandare, VP Analyst, Gartner

As organizations face a perpetually-disrupted business environment, CFOs must move beyond the enforcement of financial orthodoxy and tap into what it means to be a ‘human leader’ as a CFO in order to drive enterprise success.

Monday, 18 September, 2023 / 11:00 AM - 11:30 AM BST

Steer Your Technology Roadmap to Accelerate Finance Transformation

Nisha Bhandare, VP Analyst, Gartner

Finance technology roadmaps are gaining importance to enable agility and innovation in a dynamic business environment. However, finance struggles to close the gap between technology strategy and execution. In this session, learn about the key components of a effective finance technology roadmap that enables CFOs to visualize trade offs and align technology decisions with strategic objectives.

Monday, 18 September, 2023 / 11:00 AM - 11:45 AM BST

CFO Circle Roundtable: The CFO's Role in Enterprise Digital Strategy

Marcus Marion, Sr Director Analyst, Gartner

Craig Wilton, Managing Vice President, Gartner

As digital investments become more prevalent, CFOs must understand the strategic business outcomes their organization hopes to realize through digital technologies and guide digital spending to best achieve those results. CFOs must help their leadership teams establish clear digital business strategies encompassing digital business optimization and transformation to prevent misplaced digital expenditures and ensure business and financial outcomes necessary for future success. Join this peer-to-peer discussion lightly facilitated by a Gartner expert on what is the CFO's role in enterprise digital strategy.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Monday, 18 September, 2023 / 12:30 PM - 01:00 PM BST

Filling the Gender Gap: Redesigning Work to Fortify Your Organization

Katie Sutherland, Director, Advisory, Gartner

Women left the labor force in droves since 2020. As jobs return to prepandemic levels, women — especially women of color — are slower to return. The typical approaches organizations have of supporting women — parental leave, childcare subsidies, mentoring programs —aren't having the desired effect. Join this session for innovative approaches to redesigning work to better support all employees and drive stronger business outcomes.

Monday, 18 September, 2023 / 12:30 PM - 01:15 PM BST

CFO Circle Roundtable: The CFO's and CIO's Vital Role in Selecting an Optimal Financial Planning Software

Regina Crowder, Sr Director Analyst, Gartner

Join this peer-to-peer discussion lightly facilitated by a Gartner expert on the CFO's and CIO's role in selecting an optimal financial planning software.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Monday, 18 September, 2023 / 02:30 PM - 03:00 PM BST

Implement a Human-Centric Hybrid Work Design That Drives Talent and Business Outcomes

Graham Waller, Distinguished VP Analyst, Gartner

As enterprises grapple to implement hybrid work models during 2022, there are large differences in the resulting outcomes. This session will highlight leading practices uncovered from our research that help drive talent attraction, retention, collaboration and performance outcomes.

Monday, 18 September, 2023 / 02:30 PM - 03:15 PM BST

Ask the Expert: Moderate to Advanced: Optimize Your Finance Technology Roadmap to Enable Agility

Nisha Bhandare, VP Analyst, Gartner

Technology is becoming more important than ever, acting as a source and differentiating factor for CFOs to support their business optimize, grow and transform. However 60% of finance leaders still don't have a clear technology roadmap or framework to guide their technology decisions. This session will equip finance leaders with three best practices to incorporate into their technology roadmap process.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Monday, 18 September, 2023 / 02:30 PM - 03:15 PM BST

CFO Circle Roundtable: Improving CFO Partnership with the Board

Dennis Gannon, VP Analyst, Gartner

In times of economic uncertainty, it is absolutely vital that CFOs are able to provide assurance to their boards that the organization is prepared for the unknown. Join this peer-to-peer discussion lightly facilitated by a Gartner expert to share how to form a strong relationship with the board and the tactics that CFOs can use during and between board meetings to be a more effective partner.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Monday, 18 September, 2023 / 04:00 PM - 04:30 PM BST

How to Fail Fast and Cheap

Dennis Gannon, VP Analyst, Gartner

Discovery-driven planning is a powerful framework for evaluating strategic undertakings with a high level of uncertainty. It uses reverse income statement analysis principles to challenge conventional thinking around key assumptions and operational requirements. CFOs with strategic investments will not want to miss this thought-provoking session on iteratively advancing an investment's potential.

Monday, 18 September, 2023 / 04:00 PM - 04:45 PM BST

Ask the Expert: What’s Next With ESG and Sustainability

Kristin Moyer, Distinguished VP Analyst, Gartner

Join this highly interactive session to get advice and answers from a Gartner expert on what's next with environmental, social and governance (ESG) and sustainability.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Monday, 18 September, 2023 / 04:00 PM - 04:45 PM BST

Roundtable: Expanding Female Leadership in Finance

Katie Sutherland, Director, Advisory, Gartner

Increasing female leadership in Finance is key to achieving business outcomes in today's environment: not only do more inclusive environments improve performance and discretionary effort, but they also are key for reducing turnover and attracting new talent. Two thirds of jobseekers consider workforce diversity--including gender diversity-- when choosing an employer, but only 23% of finance employees say they perceive their organization as inclusive. Join this peer-to-peer discussion lightly facilitated by a Gartner expert on how to expand female leadership in finance.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Monday, 18 September, 2023 / 05:15 PM - 06:00 PM BST

Guest Keynote: Pushing Past Boundaries to Redefine Normal

Miss. Preet Chandi, Polar Adventurer - First Woman of Colour to Complete a Solo Expedition to the South Pole,

If adventurer Preet Chandi had accepted other people’s definitions for what is considered “normal,” she never would have completed the 40-day, 700-mile journey from the coastline of Antarctica to the geographic South Pole that saw her become the first woman of color to complete a solo expedition across the continent. Drawing from a challenging expedition that required her to be physically and mentally sharp at all times, Chandi, inspires audiences with her thrilling story of grit and determination as she empowers them to step out of their comfort zones and push past the boundaries, they have set for themselves in their professional and personal lives. As Chandi shares with audiences, the question isn’t “if” you can achieve your goals, it’s “when” you will achieve them.

Tuesday, 19 September, 2023 / 09:00 AM - 09:45 AM BST

Guest Keynote: Drive Your Personal Success in Times of Disruptive Change

Rahaf Harfoush, Digital Anthropologist and Executive Director,

Our modern day working life is in a state of crisis. The pressure of being connected 24/7, we are struggling to be both constantly creative and constantly productive to keep up with the never-ending demands of our jobs – and it’s not working. The scramble to keep up with the expectation of a never-ending stream of creative output has resulted in a culture that is obsessed with hustling. In the rush to boost performance, we have become over-worked, over-scheduled and overwhelmed. Our obsession with productivity -- to-do lists, life hacks, morning routines -- is making us less productive. Rafah will explain why we need to redesign our workday around creativity -- not just efficiency. Backed with extensive research and case studies, Rahaf pushes past common solutions to these problems to tackle the deeper cultural questions.

Tuesday, 19 September, 2023 / 10:30 AM - 11:00 AM BST

Driving Better Business Outcomes From Enterprise Digital Spending

Dennis Gannon, VP Analyst, Gartner

With cost pressures and macroeconomic headwinds compressing margins, digitalization is key to maintaining sustainable profitability, whether via new digital revenue or improved organizational productivity. Yet, 67% of companies do not realize the intended benefits from enterprise digital spending. This session will share how progressive CFOs are driving greater enterprise digital cohesion to realize better business outcomes.

Tuesday, 19 September, 2023 / 12:00 PM - 12:30 PM BST

Reignite Your Finance Technology Strategy To Enable Agility And Win In Uncertain Times

Nisha Bhandare, VP Analyst, Gartner

While the inflationary economy and recessionary headwinds are challenging CFOs to develop new, quicker ways to support their business, finance is constrained to adapt due to complex and siloed technologies. Learn how CFOs can increase finance agility by adopting a composable technology strategy that transforms their technology portfolio to be modular, flexible and adaptive to business needs.

Tuesday, 19 September, 2023 / 12:00 PM - 12:45 PM BST

CFO Circle Roundtable: The CFO's Role in Enterprise Digital Strategy (REPEAT)

Marcus Marion, Sr Director Analyst, Gartner

As digital investments become more prevalent, CFOs must understand the strategic business outcomes their organization hopes to realize through digital technologies and guide digital spending to best achieve those results. CFOs must help their leadership teams establish clear digital business strategies encompassing digital business optimization and transformation to prevent misplaced digital expenditures and ensure business and financial outcomes necessary for future success. Join this peer-to-peer discussion lightly facilitated by a Gartner expert on what is the CFO's role in enterprise digital strategy.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Tuesday, 19 September, 2023 / 12:00 PM - 12:45 PM BST

Ask the Expert: What’s Next With ESG and Sustainability (REPEAT)

Kristin Moyer, Distinguished VP Analyst, Gartner

Join this highly interactive session to get advice and answers from a Gartner expert on what's next with environmental, social and governance (ESG) and sustainability.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Tuesday, 19 September, 2023 / 02:00 PM - 02:30 PM BST

How to Be a World Class Sustainability CFO

Kristin Moyer, Distinguished VP Analyst, Gartner

Finance executives are balancing competing demands and challenges as they help their organizations build a strong ESG program. We show how CFOs can be a world class ESG CFO by maximizing returns.

Tuesday, 19 September, 2023 / 02:00 PM - 02:30 PM BST

How CFOs Can Partner With CIOs to Effectively Optimize Cost and Value

Jim McGittigan, VP Analyst, Gartner

CFOs should collaborate with CIOs to ensure they are running IT like a business and effectively managing their IT budget. They should then build a partnership with the CIO to ensure all IT and other technology spend is measured and effectively optimized, regardless of who owns the budget.

Tuesday, 19 September, 2023 / 02:00 PM - 02:45 PM BST

CFO Circle Roundtable: The CFO's and CIO's Vital Role in Selecting an Optimal Financial Planning Software (Repeat)

Regina Crowder, Sr Director Analyst, Gartner

Join this peer-to-peer discussion lightly facilitated by a Gartner expert on the CFO's and CIO's role in selecting an optimal financial planning software.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Tuesday, 19 September, 2023 / 03:45 PM - 04:15 PM BST

Activate the Human-Centric Autonomous Future to Drive Profitable Growth

Graham Waller, Distinguished VP Analyst, Gartner

The only way to solve today’s talent crises, labor shortages and employee burnout is with work design that empowers human adaptability. Intelligent technology must also be unleashed to automate ethically. The future requires workforce autonomy and autonomous systems melded to drive sustainable growth.

Tuesday, 19 September, 2023 / 03:45 PM - 04:30 PM BST

CFO Circle Roundtable: Building a CFO Succession Plan

Dennis Gannon, VP Analyst, Gartner

CFOs face significant obstacles in succession planning for their role, including identifying good candidates and ensuring ongoing organizational commitment to a succession strategy. Join this peer-to-peer discussion lightly facilitated by a Gartner expert on building an effective CFO succession plan.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Tuesday, 19 September, 2023 / 04:30 PM - 05:00 PM BST

Enterprise Technology Spend: Are You Tracking It and What to Do If You’re Not

Jim McGittigan, VP Analyst, Gartner

Explore the challenges with both IT and other technology spend. Assess who is doing this at all, should it be a priotiy and if so how to do it well.

Financial planning and analysis’s (FP&A’s) success will be defined by how effectively it is able to drive business performance during volatility and disruptions. Learn how to enhance FP&A’s predictive and preparedness capabilities to turn uncertainty into opportunity for your organization.

Monday, 18 September, 2023 / 09:30 AM - 10:15 AM BST

Gartner Opening Keynote: The Human CFO: Leading in the Face of Perpetual Disruption

Dennis Gannon, VP Analyst, Gartner

Nisha Bhandare, VP Analyst, Gartner

As organizations face a perpetually-disrupted business environment, CFOs must move beyond the enforcement of financial orthodoxy and tap into what it means to be a ‘human leader’ as a CFO in order to drive enterprise success.

Monday, 18 September, 2023 / 11:00 AM - 11:20 AM BST

Magic Quadrant for Financial Planning Software

Regina Crowder, Sr Director Analyst, Gartner

Finance is expected to support the organization by driving value, faster decisions and insights, yet finance teams are often constrained to keep pace with business demands due to outdated planning technologies. In this session, we will provide an overview of the 2022 Magic Quadrant for Financial Planning Solutions. We will provide insight into how Gartner defines the market, and how vendor solutions are evaluated to enable finance leaders to identify the vendor best suited to support their digital transformation.

Monday, 18 September, 2023 / 11:00 AM - 11:30 AM BST

Evolving Finance Business Partners for Autonomous Finance

Peter Nagy, VP, Team Manager, Gartner

Zero percent of CFOs believe that FBPs primarily spend time on value creation. FBPs struggle to maximize their impact due to poor internal branding, unwieldy responsibility scopes and excessively siloed ways of working. Autonomous finance will offer eight actionable opportunities to overcome these three legacy shortcomings. Join this session to learn how to incorporate each opportunity into your business partnering strategy.

Monday, 18 September, 2023 / 12:30 PM - 01:00 PM BST

Establishing an AI-Forward Organization That Paves the Path to Autonomous Finance

Mark D. McDonald, Sr Director Analyst, Gartner

The prospect of an autonomous finance organization is compelling but getting started seems complex and difficult. This session introduces the AI-forward framework that includes the steps that leading companies are taking to bridge the gap between a semi-automated function of today and an autonomous function of tomorrow.

Monday, 18 September, 2023 / 02:30 PM - 03:00 PM BST

Digital Storytelling: The Key to a Data-Driven Business

Clement Christensen, Sr Director Analyst, Gartner

CEOs have tasked Finance with driving greater use of data in decision-making, but most teams have run into an age-old challenge: human nature. Human beings don't remember data, we remember stories. For teams creating self-service tools and black box advanced analytics, this session will provide guidance on how to tell compelling, data-driven stories in a digital world.

Monday, 18 September, 2023 / 04:00 PM - 04:45 PM BST

Roundtable: High-Impact Finance Business Partnership In An Autonomous Finance Future

Peter Nagy, VP, Team Manager, Gartner

Autonomous finance innovations are tackling traditional Finance Business Partnering (FBP) shortcomings, such as unsustainable responsibility scopes and excessively siloed design models. Join this facilitated session to discuss your current FBP challenges and improvement aspirations with peers.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Monday, 18 September, 2023 / 05:15 PM - 06:00 PM BST

Guest Keynote: Pushing Past Boundaries to Redefine Normal

Miss. Preet Chandi, Polar Adventurer - First Woman of Colour to Complete a Solo Expedition to the South Pole,

If adventurer Preet Chandi had accepted other people’s definitions for what is considered “normal,” she never would have completed the 40-day, 700-mile journey from the coastline of Antarctica to the geographic South Pole that saw her become the first woman of color to complete a solo expedition across the continent. Drawing from a challenging expedition that required her to be physically and mentally sharp at all times, Chandi, inspires audiences with her thrilling story of grit and determination as she empowers them to step out of their comfort zones and push past the boundaries, they have set for themselves in their professional and personal lives. As Chandi shares with audiences, the question isn’t “if” you can achieve your goals, it’s “when” you will achieve them.

Tuesday, 19 September, 2023 / 09:00 AM - 09:45 AM BST

Guest Keynote: Drive Your Personal Success in Times of Disruptive Change

Rahaf Harfoush, Digital Anthropologist and Executive Director,

Our modern day working life is in a state of crisis. The pressure of being connected 24/7, we are struggling to be both constantly creative and constantly productive to keep up with the never-ending demands of our jobs – and it’s not working. The scramble to keep up with the expectation of a never-ending stream of creative output has resulted in a culture that is obsessed with hustling. In the rush to boost performance, we have become over-worked, over-scheduled and overwhelmed. Our obsession with productivity -- to-do lists, life hacks, morning routines -- is making us less productive. Rafah will explain why we need to redesign our workday around creativity -- not just efficiency. Backed with extensive research and case studies, Rahaf pushes past common solutions to these problems to tackle the deeper cultural questions.

Tuesday, 19 September, 2023 / 10:30 AM - 11:00 AM BST

AI Talent: Build, Borrow or Buy

Clement Christensen, Sr Director Analyst, Gartner

Delivering an autonomous finance function requires new skills, such as coding, data science and more. This session will provide insight into how and when to best use internal talent, hire new talent, and leverage outsourced talent to most successfully deploy AI in Finance.

Tuesday, 19 September, 2023 / 10:30 AM - 11:15 AM BST

Ask the Expert: Integrating ABI Tools Into Your Finance Technology Landscape

Matthew Mowrey, Sr Director Analyst, Gartner

Join this highly interactive session to get advice and answers from a Gartner expert on integrating analytics and business intelligence (ABI) tools into your finance technology landscape.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Tuesday, 19 September, 2023 / 02:00 PM - 02:45 PM BST

Ask the Expert: AI Experiments, Roadmapping, and Skills

Mark D. McDonald, Sr Director Analyst, Gartner

AI is a relatively new topic to finance teams. Organizations are taking a variety of approaches when introducing AI to their teams. Use this session to hear what others are doing and learn what has worked, what isn't worked and explore which approach might be best for you. This is a peer-to-peer discussion lightly facilitated by a Gartner expert to discuss experiments with AI in Finance.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Tuesday, 19 September, 2023 / 03:45 PM - 04:15 PM BST

Strengthen the Foundation of FP&A Technology Investments to Harness Advanced Capabilities

Matthew Mowrey, Sr Director Analyst, Gartner

FP&A technology is underutilized and organizations continue to turn to spreadsheets to manage their planning processes. This session addresses the evolutionary path FP&A technology will take in the next three to five years, the impact it will have on the FP&A organization, and key actions to take now to maximize return on investment and avoid costly mistakes.

Tuesday, 19 September, 2023 / 03:45 PM - 04:30 PM BST

Ask the Expert: How to Start Data Governance That Sticks

Clement Christensen, Sr Director Analyst, Gartner

Join this highly interactive session to get advice and answers from a Gartner expert on how to start data governance that sticks.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

The finance function’s ability to deliver on its data and analytics promise to drive improved business decision making is being constrained by the slow pace of digital transformation in the controllership. Learn how to quickly advance the controllership’s digital maturity.

Monday, 18 September, 2023 / 09:30 AM - 10:15 AM BST

Gartner Opening Keynote: The Human CFO: Leading in the Face of Perpetual Disruption

Dennis Gannon, VP Analyst, Gartner

Nisha Bhandare, VP Analyst, Gartner

As organizations face a perpetually-disrupted business environment, CFOs must move beyond the enforcement of financial orthodoxy and tap into what it means to be a ‘human leader’ as a CFO in order to drive enterprise success.

Monday, 18 September, 2023 / 11:00 AM - 11:45 AM BST

Roundtable: Best Practices for Shortening the Accounting Close

Hilary Richards, VP Analyst, Gartner

Join this peer-to-peer discussion to discuss best practices and lessons learned for shortening the accounting close.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Monday, 18 September, 2023 / 12:30 PM - 01:00 PM BST

Systematically Derive Business Value From Your ERP Strategy

Dixie John, Sr Director Analyst, Gartner

A common failing of ERP strategies is lack of alignment to business value. Organizations know they need to 'be better', but they don’t know where and they don’t know how. This session will tell you why that is, and more importantly, how to engage business leaders to measure and observe business value of ERP initiatives.

Monday, 18 September, 2023 / 02:30 PM - 02:50 PM BST

Magic Quadrant for Finance & Accounting Business Process Outsourcing

Sanjay Champaneri, VP, Team Manager, Gartner

The market for F&A BPO is mature, with many finance teams embarking on a sourcing and evaluation mission to find the most suitable outsourcing provider for digital transformation services. Join this session to learn how Gartner defines the market and what capabilities vendors offer in this space.

Monday, 18 September, 2023 / 04:00 PM - 04:30 PM BST

Developing and Retaining Digital Finance Talent

Hilary Richards, VP Analyst, Gartner

Eighty-three percent of digital finance talent believe the skills acquired in the finance function will help further their careers, but only 58% believe they currently have career advancement opportunities in finance. Finance teams struggle to attract and retain digital talent because the talent pool is unclear about their career possibilities. Join this session to learn how existing management practices alienate digital finance talent and how to improve the retention of this critical talent pool in Finance.

Monday, 18 September, 2023 / 05:15 PM - 06:00 PM BST

Guest Keynote: Pushing Past Boundaries to Redefine Normal

Miss. Preet Chandi, Polar Adventurer - First Woman of Colour to Complete a Solo Expedition to the South Pole,

If adventurer Preet Chandi had accepted other people’s definitions for what is considered “normal,” she never would have completed the 40-day, 700-mile journey from the coastline of Antarctica to the geographic South Pole that saw her become the first woman of color to complete a solo expedition across the continent. Drawing from a challenging expedition that required her to be physically and mentally sharp at all times, Chandi, inspires audiences with her thrilling story of grit and determination as she empowers them to step out of their comfort zones and push past the boundaries, they have set for themselves in their professional and personal lives. As Chandi shares with audiences, the question isn’t “if” you can achieve your goals, it’s “when” you will achieve them.

Tuesday, 19 September, 2023 / 09:00 AM - 09:45 AM BST

Guest Keynote: Drive Your Personal Success in Times of Disruptive Change

Rahaf Harfoush, Digital Anthropologist and Executive Director,

Our modern day working life is in a state of crisis. The pressure of being connected 24/7, we are struggling to be both constantly creative and constantly productive to keep up with the never-ending demands of our jobs – and it’s not working. The scramble to keep up with the expectation of a never-ending stream of creative output has resulted in a culture that is obsessed with hustling. In the rush to boost performance, we have become over-worked, over-scheduled and overwhelmed. Our obsession with productivity -- to-do lists, life hacks, morning routines -- is making us less productive. Rafah will explain why we need to redesign our workday around creativity -- not just efficiency. Backed with extensive research and case studies, Rahaf pushes past common solutions to these problems to tackle the deeper cultural questions.

Tuesday, 19 September, 2023 / 10:30 AM - 11:15 AM BST

Ask the Expert: How to Automate Core Accounting Processes

Irmina Melarkode, Director Analyst, Gartner

Controllers are seeking opportunities and guidance on how to successfully automate core accounting processes — which technologies to leverage and how to gain their trust to meet compliance and accounting standards. In this session, you will learn about the path to continuous accounting in the consideration of composable finance technology strategy. We will help answer questions about when to automate and standardize.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Tuesday, 19 September, 2023 / 12:00 PM - 12:30 PM BST

Prepare to Digitize the Accounting Close by Making It Resilient

Hilary Richards, VP Analyst, Gartner

Digital transformation of the accounting close process can fail in the absence of a coordinated effort between the Controllership and other functions whose processes impact the close. Join this session to learn how to improve functional alignment when undertaking digital initiatives to transform your close process.

Tuesday, 19 September, 2023 / 02:00 PM - 02:30 PM BST

Getting Buy-In for Your Digital Accounting Strategy

Irmina Melarkode, Director Analyst, Gartner

Digital transformation in the controllership can fail in the absence of a coordinated effort between the Controllership and other functions whose processes impact the close. We will discuss how to resolve points of disagreement with key upstream stakeholders and get the mindset of accountants on your team ready for digital transformation. (Credits: 0.5; Field of Study: Finance; Delivery Method: Group Live; Program Knowledge Level: Basic; Prerequisites: None; Advanced Preparation: None)

Tuesday, 19 September, 2023 / 03:45 PM - 04:15 PM BST

Reduce Change Fatigue in Finance Employees

Hilary Richards, VP Analyst, Gartner

Technology changes and hybrid work models bring many benefits but can come with unintended costs like employee fatigue. Employee fatigue can damage employee engagement and intent to stay. Join this session to learn strategies to energize weary finance employees and reduce change fatigue — even though the pace of change shows no sign of slowing down.

Tuesday, 19 September, 2023 / 04:30 PM - 05:00 PM BST

From the Disrupted to the Disruptors: Remove Learning and Development Barriers That Hinder Finance Development

Marcus Marion, Sr Director Analyst, Gartner

Autonomous finance is the catalyst we have needed to transform L&D within finance. By 2024, 33% of the skills needed in 2019 will be redundant, while the total number of skills will continue to grow at 5.4% annually. However, only 42% of staff currently feel supported in learning and developing new skills. Join this session to learn the four L&D actions that underpin successful autonomous finance journeys.

In uncertain times, organizations are focusing attention on activities that will bring immediate and short-term impact. This track provides guidance on building your technology roadmap, picking the right vendors, identifying the proper skills and sequencing change to provide a steady stream of value throughout an organization’s financial transformation journey.

Monday, 18 September, 2023 / 09:30 AM - 10:15 AM BST

Gartner Opening Keynote: The Human CFO: Leading in the Face of Perpetual Disruption

Dennis Gannon, VP Analyst, Gartner

Nisha Bhandare, VP Analyst, Gartner

As organizations face a perpetually-disrupted business environment, CFOs must move beyond the enforcement of financial orthodoxy and tap into what it means to be a ‘human leader’ as a CFO in order to drive enterprise success.

Monday, 18 September, 2023 / 11:00 AM - 11:30 AM BST

Key Insights From the Latest Finance Technology Landscape Research

Matthew Mowrey, Sr Director Analyst, Gartner

What technologies are other finance organizations really using? Separate hype from reality in this session and learn about the technology investments other finance organizations are making. Gain a research-based understanding of various technologies’ current usage and perceived value, as well as where finance leaders intend to place technology bets in the near future.

Monday, 18 September, 2023 / 11:00 AM - 11:45 AM BST

Ask the Expert: Accelerating Finance Transformation When Adopting Digital BPO Services

Sanjay Champaneri, VP, Team Manager, Gartner

Join this session with your peers to ask a Gartner expert your most pressing questions on what to consider when evaluating the use of an outsourcing provider to take on the task of digital finance transformation.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Monday, 18 September, 2023 / 02:30 PM - 03:00 PM BST

Finance 2025 Progress Report: Opportunities to Accelerate Your Finance Strategy Objectives

Peter Nagy, VP, Team Manager, Gartner

93% of finance leaders surveyed in 2020 subscribed to a common set of 2025 objectives — Finance was to become digital, data-driven and highly scaled. Three years on, many teams still lag behind these goals. Join this session to learn how to accelerate finance towards the consensus 2025 view across four non-negotiable pillars: data, delivery models, process and technology, and people.

Monday, 18 September, 2023 / 02:30 PM - 03:15 PM BST

Ask the Expert: How to Approach Change Fatigue and Increase the Success of Transformation Initiatives?

Geraldine Garaud, Sr Director Analyst, Gartner

Increasingly frequent and complex finance transformations can lead to employee fatigue, putting project success at risk. Join this session with your peers to ask a Gartner expert your most pressing questions on how to deal with change fatigue in your organization and increase the chances of success for your transformations.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Monday, 18 September, 2023 / 04:00 PM - 04:30 PM BST

Digital Finance Shared Services — A Strategic Roadmap That Enables Finance Transformation

Tamara Shipley, VP Analyst, Gartner

A digital finance shared services organization can seize the opportunity to significantly reduce the cost of finance and set its course to become the finance function’s digital transformation partner. Transformation leaders should join this session to learn how the three-year strategic roadmap repurposes SSOs and pivots them to new responsibilities that enable accelerated and sustainable digitization efforts.

Monday, 18 September, 2023 / 05:15 PM - 06:00 PM BST

Guest Keynote: Pushing Past Boundaries to Redefine Normal

Miss. Preet Chandi, Polar Adventurer - First Woman of Colour to Complete a Solo Expedition to the South Pole,

If adventurer Preet Chandi had accepted other people’s definitions for what is considered “normal,” she never would have completed the 40-day, 700-mile journey from the coastline of Antarctica to the geographic South Pole that saw her become the first woman of color to complete a solo expedition across the continent. Drawing from a challenging expedition that required her to be physically and mentally sharp at all times, Chandi, inspires audiences with her thrilling story of grit and determination as she empowers them to step out of their comfort zones and push past the boundaries, they have set for themselves in their professional and personal lives. As Chandi shares with audiences, the question isn’t “if” you can achieve your goals, it’s “when” you will achieve them.

Tuesday, 19 September, 2023 / 09:00 AM - 09:45 AM BST

Guest Keynote: Drive Your Personal Success in Times of Disruptive Change

Rahaf Harfoush, Digital Anthropologist and Executive Director,

Our modern day working life is in a state of crisis. The pressure of being connected 24/7, we are struggling to be both constantly creative and constantly productive to keep up with the never-ending demands of our jobs – and it’s not working. The scramble to keep up with the expectation of a never-ending stream of creative output has resulted in a culture that is obsessed with hustling. In the rush to boost performance, we have become over-worked, over-scheduled and overwhelmed. Our obsession with productivity -- to-do lists, life hacks, morning routines -- is making us less productive. Rafah will explain why we need to redesign our workday around creativity -- not just efficiency. Backed with extensive research and case studies, Rahaf pushes past common solutions to these problems to tackle the deeper cultural questions.

Tuesday, 19 September, 2023 / 10:30 AM - 11:00 AM BST

Building Finance Teams for an AI Future

Mark D. McDonald, Sr Director Analyst, Gartner

Finance professionals agree that finance teams will need new skills to support a more technologically sophisticated finance organization of the future. What do those skills look like? How will finance teams evolve? What can teams do now to prepare for the future without the disruption of retraining the entire organization? Use this session to prepare your teams for the near-term and long-term demands that lie ahead.

Tuesday, 19 September, 2023 / 10:30 AM - 11:15 AM BST

Ask the Expert: Preserve Digital ROI During Uncertain Economic Times With a Solid Change Management Plan

Marcus Marion, Sr Director Analyst, Gartner

Many organizations have made significant digital investments to transform and optimize business operations. Unfortunately, a corresponding investment in change management is not made in many instances, resulting in diminishing digital ROI. This session will discuss how best-in-class organizations establish change management plans that promote digital ROI preservation.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Tuesday, 19 September, 2023 / 12:00 PM - 12:20 PM BST

Finance Transformation Strategy Consulting Market Guide

Geraldine Garaud, Sr Director Analyst, Gartner

Finance transformation complexity is consistently rising — most transformation programs today feature a diversity of data, people, process, technology and delivery model initiatives. This complexity amplifies the need to make smart up-front investments in finance transformation strategy development support. Join this session to learn the most disruptive trends shaping the direction of the finance transformation strategy consulting market.

Tuesday, 19 September, 2023 / 12:00 PM - 12:30 PM BST

Achieving Process Excellence Through Global Process Ownership: A MustHave Role

Tamara Shipley, VP Analyst, Gartner

The global process owner (GPO) role is a must-have role in ensuring focus and accountability for standardizing and improving end-to-end processes like P2P, O2C and R2R that are often executed across functions, business units and geographies. This session outlines a GPO's key responsibilities and competencies, where they should report, how to kickstart a GPO program and measure their success.

Tuesday, 19 September, 2023 / 02:00 PM - 02:45 PM BST

Ask the Expert: Get Started With Global Process Ownership

Tamara Shipley, VP Analyst, Gartner

The global process owner (GPO) role is a must-have role in ensuring focus and accountability for standardizing and improving processes, and end-to-end processes like P2P, O2C and R2R. Join this session to get advice and answers from a Gartner expert on if and how a global process owner role can be of benefit to your organization and learn how to get started.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Tuesday, 19 September, 2023 / 04:30 PM - 05:00 PM BST

Get Your Finance Transformation Back on Track

Geraldine Garaud, Sr Director Analyst, Gartner

Sixty-nine percent of finance transformation leaders agree that their organization’s transformation is moving slower than expected. Yet, many fail to recognize the importance of discipline in finance transformation and project management methods they can use to continuously re-energize their initiatives. Join this session for advice on how to get your finance transformation back on track with lean methods.

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