Our Gartner experts, who are at the top of their fields, helped CIOs address their most critical challenges. These key topics kickstarted conversations around priorities and initiatives so that attendees could tackle what was most important to them.
Agenda
Our Gartner experts, who are at the top of their fields, helped CIOs address their most critical challenges. These key topics kickstarted conversations around priorities and initiatives so that attendees could tackle what was most important to them.
CIOs explored what it takes to create and fund a strategy that delivers against business objectives
This track helped CIOs reshape attitudes for greater agility, ESG programs, risk management, and enterprise operating models.
This track explored how CIOs need to improve their executive relationships and develop themselves to amplify their impact.
CIOs took a closer look at creating modular architecture that empowers scalability and growth.
This track explored unconventional approaches to find talent, create an inclusive work environment to retain, and create a culture that is nourished and emboldened by change and innovation.
The opportunities to expand the CIO role were explored in this track.
Tuesday, 14 March, 2023 / 09:00 AM - 09:45 AM GMT
Johnnie Sorrell, Executive Partner, Gartner
Mike Hughes, Executive Partner, Gartner
Join your peers for networking conversations in an informal setting. This exclusive event for CIOs from Mid-Size Enterprises will give you the opportunity to meet and interact on common topics and interests prior to the beginning of the conference. Over a cup of coffee our Executive Partners will kick you off to a great start of the day.
Tuesday, 14 March, 2023 / 11:15 AM - 11:45 AM GMT
Mark Raskino, Distinguished VP Analyst, Gartner
Business conditions are volatile and uncertain. Our fresh global CEO survey sheds light on how business leaders are rethinking their strategies. We will explain how new directions they take in 2023 will impact the technology-related agenda.
Tuesday, 14 March, 2023 / 11:15 AM - 11:45 AM GMT
Rob O'Donohue, VP Analyst, Gartner
Employees demand leaders take a more human approach, leading with greater authenticity, empathy and adaptivity. CIOs must develop their courage, commitment and confidence, and adopt a more human-centric approach to leadership to elevate their people.
Tuesday, 14 March, 2023 / 12:00 PM - 12:30 PM GMT
Eyad Tachwali, Sr Director, Advisory, Gartner
Objectives and key results are sometimes confused with key performance indicators and outcome-driven metrics. In this session, CIOs will learn when and how to use them separately or together for maximum impact on IT and business goals. We'll share practical examples of how CIOs can use these methods to track strategy execution, measure performance and demonstrate business value.
Tuesday, 14 March, 2023 / 02:00 PM - 02:30 PM GMT
Dave Aron, Distinguished VP Analyst, Gartner
This session will be the first showing of the results of Gartner's growth survey, based on responses from approximately 200 CxOs globally, about how they are planning to grow. Moreover, the role of IT/digital in that growth.
Tuesday, 14 March, 2023 / 02:45 PM - 03:15 PM GMT
Daniel Sanchez Reina, VP Analyst, Gartner
CIOs find that the main barriers to their enterprise's digital ambitions do not come from the IT organization but from the rest of the business areas. Many CIOs are mandated to create a digital mindset in their companies. Others are not explicitly mandated but feel the pressure of the expectation to lead this mindset shift. In this session, CIOs will learn how to change their enterprise culture.
Tuesday, 14 March, 2023 / 04:30 PM - 05:15 PM GMT
Matthew Luhn, Award Winning Filmmaker, Director, Former Lead Storyteller and Animator at Pixar Studios,
Storytelling is the #1 business skill necessary to connect, motivate, and lead people in today’s world. Stories compel us to engage in experiences, learn lessons, and define our values and ourselves within our organization. Matthew Luhn, a 20-year Pixar story veteran, will share his experience creating and developing 10 blockbuster films at Pixar, and provides practical strategies that will teach and inspire you to connect more effectively with others on an emotional level. Matthew uses the power of storytelling to bridge the gap between business and heart, driving your story toward one unforgettable selling point.
Please note, this keynote will only be available live at the conference.
Wednesday, 15 March, 2023 / 08:00 AM - 08:45 AM GMT
Melanie Juul Schroder, Sr Executive Partner, Gartner
Join your peers for networking conversations in an informal setting.
This exclusive event for Women CIOs will give you the opportunity to meet and interact on common topics and interests prior to the beginning of day 2 of the conference. Over a cup of coffee our Executive Partners will kick you off to a great start of the day.
Wednesday, 15 March, 2023 / 09:00 AM - 09:45 AM GMT
Haben Girma, Disability Rights Lawyer and Author,
Disabled people are the largest historically underrepresented group, numbering over one billion worldwide. Reaching a group of this scale creates value for everyone. Organizations that prioritize accessibility benefit by gaining access to a much larger audience, improving the experience for both disabled and nondisabled people, and facilitating further innovation. Join us for an engaging presentation where Haben Girma will share how she became an advocate and what we can do to make our communities more inclusive.
Please note, this keynote will only be available live at the conference.
Wednesday, 15 March, 2023 / 10:15 AM - 11:45 AM GMT
Frank Buytendijk, Distinguished VP Analyst, Gartner
Nick Palmer, Sr Executive Partner, Gartner
Reidar Hauge, Sr Executive Partner, Gartner
Cristina Magdalena, Executive Partner, Gartner
Marcus Judge, Sr Executive Partner, Gartner
Philip Baulch, Sr Executive Partner, Gartner
This highly interactive, discussion-based session will bring CIOs together to explore how taking a more futurist mindset helps in dealing with the uncertainties of today, such as economic headwinds, talent shortages, continued disruptions and so forth. This discussion will help to turn the keynote message into more practical ideas. Join your peers for this unique opportunity to share experiences, identify best practices and discover your inner futurist.
Wednesday, 15 March, 2023 / 03:15 PM - 03:45 PM GMT
Matt Hancocks, Sr Director Analyst, Gartner
Research shows that regardless of which change methodology or approach an organization adopts, every leader must incorporate 12 principles for organizational change to be successful. This presentation will outline the 12 principles and how leaders can incorporate them into their change initiatives.
Wednesday, 15 March, 2023 / 03:15 PM - 03:45 PM GMT
Tori Paulman, Sr Director Analyst, Gartner
CIOs have an outsized opportunity to contribute to improved DEI (diversity, equity, and inclusion) by acting as an ally to people in marginalized or underrepresented groups. However, many opportunities are missed because they are unsure exactly what to do, or are afraid their actions might make things worse. In this session, CIOs will learn the top behaviors and actions they can take to become super allies.
Wednesday, 15 March, 2023 / 04:15 PM - 05:00 PM GMT
Chris Howard, Distinguished VP Analyst, Gartner
To wrap the Leadership Forum, Gartner’s Global Chief of Research will synthesize the conference’s core messages and suggest future directions for the remainder of 2023. He will emphasize the opportunities of innovation and how you can capitalize on them to sustain your enterprise even in an uncertain economy where global issues dominate.
Tuesday, 14 March, 2023 / 09:00 AM - 09:45 AM GMT
Melanie Juul Schroder, Sr Executive Partner, Gartner
Join your peers for networking conversations in an informal setting. This exclusive event for Women CIOs will give you the opportunity to meet and interact on common topics and interests prior to the beginning of the conference. Over a cup of coffee our Executive Partners will kick you off to a great start of the day
Tuesday, 14 March, 2023 / 12:00 PM - 12:30 PM GMT
Chris Howard, Distinguished VP Analyst, Gartner
Great CIOs are part of great executive teams. The success of enterprise initiatives depends on effective understanding and collaboration across roles. In this session, Gartner’s Global Chief of Research, Chris Howard, will highlight research from across Gartner’s full spectrum of executive advice, including leadership visions for your peers. The goal is to give you insight into what your peers need to accomplish and how you can help.
Tuesday, 14 March, 2023 / 03:30 PM - 04:15 PM GMT
Nicola Mckenna, VP, Team Manager, Gartner
Ed Boris, Executive Partner, Gartner
CIOs and IT executives are essential strategic leaders in times of disruption and growth - they are key enablers and partners with the executive leadership into the success of CEO agendas. Today’s organizations are seeing CIOs a key partners both to navigate successfully economic uncertainty and geopolitical tension. In a world that is changing faster than ever, this is the moment to provide the vision and results needed to lift the posture to the next level. Make the difference with high-performing talent, inclusiveness and collaborative leadership.
Tuesday, 14 March, 2023 / 03:30 PM - 04:15 PM GMT
Reidar Hauge, Sr Executive Partner, Gartner
Victor Jachens, Executive Partner, Gartner
In the Digital Era, Information and Technology has become core to all Products and Services. 89% of Board of Directors say that Digital business is now embedded in all business strategy, nearly 1 of 4 CEOs are rating Digitalization as one of their top business priorities but most digital initiatives are delivered late and behind expectations. IT is no longer a Back office function – it is at the core of the Value Proposition for every company. What is the CIO’s response to this? How do you build partnerships with business and get/take a seat at the Executive table?
Tuesday, 14 March, 2023 / 04:30 PM - 05:15 PM GMT
Matthew Luhn, Award Winning Filmmaker, Director, Former Lead Storyteller and Animator at Pixar Studios,
Storytelling is the #1 business skill necessary to connect, motivate, and lead people in today’s world. Stories compel us to engage in experiences, learn lessons, and define our values and ourselves within our organization. Matthew Luhn, a 20-year Pixar story veteran, will share his experience creating and developing 10 blockbuster films at Pixar, and provides practical strategies that will teach and inspire you to connect more effectively with others on an emotional level. Matthew uses the power of storytelling to bridge the gap between business and heart, driving your story toward one unforgettable selling point.
Please note, this keynote will only be available live at the conference.
Wednesday, 15 March, 2023 / 09:00 AM - 09:45 AM GMT
Haben Girma, Disability Rights Lawyer and Author,
Disabled people are the largest historically underrepresented group, numbering over one billion worldwide. Reaching a group of this scale creates value for everyone. Organizations that prioritize accessibility benefit by gaining access to a much larger audience, improving the experience for both disabled and nondisabled people, and facilitating further innovation. Join us for an engaging presentation where Haben Girma will share how she became an advocate and what we can do to make our communities more inclusive.
Please note, this keynote will only be available live at the conference.
Wednesday, 15 March, 2023 / 10:15 AM - 10:45 AM GMT
Darren Topham, VP Analyst, Gartner
The CIO role must provide new forms of executive leadership value to all CxOs. This session will guide CIOs to construct value propositions for each of their peers so they can create and deliver the maximum business impact and advance their ambitions.
Wednesday, 15 March, 2023 / 11:00 AM - 11:30 AM GMT
Neal Solanki, Director, Advisory, Gartner
Graham Waller, Distinguished VP Analyst, Gartner
The pandemic experience and dynamic talent market has reset work norms, while often distracting leaders from the fundamentals of productivity. This session will provide CIOs clarity of the human-centric work practices that make IT employees more productive and high-performing.
Wednesday, 15 March, 2023 / 11:00 AM - 11:30 AM GMT
Christie Struckman, VP Analyst, Gartner
CIOs spend much of their day influencing others – peers, bosses, employees, vendors – to do the right things for the organization. Or to stop doing the wrong things. But a well-articulated argument, bolstered with data, is not as impactful as one would like it to be. Learn the four tactics that are easy to use and surprisingly impactful at influencing others.
Wednesday, 15 March, 2023 / 01:45 PM - 02:15 PM GMT
Mark Raskino, Distinguished VP Analyst, Gartner
Gabriela Vogel, Sr Director Analyst, Gartner
For over twenty years Gartner has offered a "new years resolutions" set of self-improvement ideas to help CIOs sharpen their performance in the job. Every year we suggest new tactics, relevant to the changing demands of this rapidly evolving role.
Tuesday, 14 March, 2023 / 02:00 PM - 02:45 PM GMT
Melanie Juul Schroder, Sr Executive Partner, Gartner
Karena Freeman, Sr Executive Partner, Gartner
As companies advance their digital journey, women are powerful agents of change. With that power comes great responsibility to mentor the next generation of CIO leaders and leave behind a legacy to be proud of. Mentoring rises to new heights when we build a community around it. Please join your peers for an engaging session with examples of how to build a mentorship program and an ecosystem of mentoring.
Tuesday, 14 March, 2023 / 02:00 PM - 03:30 PM GMT
Graham Waller, Distinguished VP Analyst, Gartner
Rudolf Van Der Woude, Executive Partner, Gartner
Gabriele Lupo, Sr Executive Partner, Gartner
Alex Begg, Executive Partner, Gartner
David Blackwood, Executive Partner, Gartner
Laurence Lewis, Executive Partner, Gartner
This highly interactive, discussion-based session will bring CIOs together to explore which future of work model attributes drive desired talent outcomes. This means finding the optimum balance of remote versus office working, autonomy versus control, and flexibility versus standardization in today’s competitive tech talent marketplace. Join your peers for this unique opportunity to share experiences, identify best practices and discover trends.
Tuesday, 14 March, 2023 / 02:00 PM - 03:30 PM GMT
Fabrizio Magnani, Sr Executive Partner, Gartner
Belle Morton, Executive Partner, Gartner
Javier Gonzalez, VP, Executive Partner, Gartner
Executive leaders must prioritize identifying and closing critical business and operational capability gaps prior, or be ready to accept less than optimal results for their strategic efforts. This workshop will provide a framework to identify, prioritize, and build development plans that help level up your teams competencies and deliver on the promise of next generation leadership.
Tuesday, 14 March, 2023 / 03:30 PM - 04:15 PM GMT
David Redpath, VP, Executive Partner, Gartner
Pawel Bialka, Executive Partner, Gartner
Focus on attributes Gartner surveys suggest are helpful to both Retention and Acquisition. Included would be ideas on the Internal Talent Marketplace, Connected Manager, Agile Training for the Growth Mindset, and Employee Value Proposition. After a short kickoff introducing these topics, encourage the attending clients to discuss these items and more in a roundtable. I have been leading this similar roundtable virtually and would love the opportunity to have in person with clients.
Tuesday, 14 March, 2023 / 04:30 PM - 05:15 PM GMT
Matthew Luhn, Award Winning Filmmaker, Director, Former Lead Storyteller and Animator at Pixar Studios,
Storytelling is the #1 business skill necessary to connect, motivate, and lead people in today’s world. Stories compel us to engage in experiences, learn lessons, and define our values and ourselves within our organization. Matthew Luhn, a 20-year Pixar story veteran, will share his experience creating and developing 10 blockbuster films at Pixar, and provides practical strategies that will teach and inspire you to connect more effectively with others on an emotional level. Matthew uses the power of storytelling to bridge the gap between business and heart, driving your story toward one unforgettable selling point.
Please note, this keynote will only be available live at the conference.
Wednesday, 15 March, 2023 / 08:00 AM - 08:45 AM GMT
Mike Hughes, Executive Partner, Gartner
Johnnie Sorrell, Executive Partner, Gartner
Join your peers for networking conversations in an informal setting. This exclusive event for CIOs from Mid-Size Enterprises will give you the opportunity to meet and interact on common topics and interests prior to the beginning of the second day. Over a cup of coffee our Executive Partners will kick you off to a great start of the day.
Wednesday, 15 March, 2023 / 09:00 AM - 09:45 AM GMT
Haben Girma, Disability Rights Lawyer and Author,
Disabled people are the largest historically underrepresented group, numbering over one billion worldwide. Reaching a group of this scale creates value for everyone. Organizations that prioritize accessibility benefit by gaining access to a much larger audience, improving the experience for both disabled and nondisabled people, and facilitating further innovation. Join us for an engaging presentation where Haben Girma will share how she became an advocate and what we can do to make our communities more inclusive.
Please note, this keynote will only be available live at the conference.
Wednesday, 15 March, 2023 / 10:15 AM - 10:45 AM GMT
Matt Hancocks, Sr Director Analyst, Gartner
IT employees with diverse backgrounds and career aspirations demand personal growth opportunities, flexibility and autonomy in job interest alignment with diverse paths for building their career experiences. Learn how to take an agile, adaptive and portfolio approach to creating and managing career paths for building a diverse, future-ready IT workforce.
Wednesday, 15 March, 2023 / 10:15 AM - 11:00 AM GMT
David Anderson, Executive Partner, Gartner
Gabriele Lupo, Sr Executive Partner, Gartner
Join this lightly facilitated discussion as we exchange best practices and challenges around the key drivers impacting talent retention, talent development and talent sourcing. Explore the importance of leveraging internal talent marketplaces, connected and versatilist leadership, and the presence of agile learning practices to cultivate a growth mindset and rejuvenate the employee value proposition.
Wednesday, 15 March, 2023 / 10:15 AM - 11:00 AM GMT
Greg Mitchell, Executive Partner, Gartner
Melanie Juul Schroder, Sr Executive Partner, Gartner
CIOs who take DEI seriously and show up as allies for the LGBTQ+ community have a better chance of attracting and retaining talent. Subsequently, they have a better chance to increase innovation and capacity with the power of inclusivity. At this roundtable, we will exchange ideas to overcome the challenges that stand in the way of CIOs creating a more inclusive work environment for LGBTQ+ members by:
- Normalizing LGBTQ+ employees to self-identify.
- Fostering a working culture that welcomes LGBTQ+ talent.
- Leading the way for an inclusive work environment as a core value.
Wednesday, 15 March, 2023 / 10:15 AM - 11:45 AM GMT
Fabrizio Magnani, Sr Executive Partner, Gartner
Belle Morton, Executive Partner, Gartner
Javier Gonzalez, VP, Executive Partner, Gartner
Executive leaders must prioritize identifying and closing critical business and operational capability gaps prior, or be ready to accept less than optimal results for their strategic efforts. This workshop will provide a framework to identify, prioritize, and build development plans that help level up your teams competencies and deliver on the promise of next generation leadership.
Wednesday, 15 March, 2023 / 11:00 AM - 11:30 AM GMT
Tori Paulman, Sr Director Analyst, Gartner
CIOs are struggling with higher attrition and higher demand for flexibility from the workforce. Getting hybrid right can have a huge impact on talent attraction and retention. This session will intersect the most recent data about hybrid worker preferences with the lessons learned in the early phases of the return to the workplace. Attendees will leave with a plan to support workplace experience and collaboration in the hybrid world.
Wednesday, 15 March, 2023 / 11:45 AM - 12:15 PM GMT
Mbula Schoen, Sr Director Analyst, Gartner
Much effort has gone into redefining and identifying the IT Employee Value Proposition (EVP) to be more human-centric and attract and retain IT Talent. Now it is time to bring these EVP attributes to life. Living these attributes is essential for building a diverse and inclusive workforce. This session will show examples of how organizations develop and deliver a compelling Employee Value Proposition to retain and attract top talent in the rapidly changing work world.
Wednesday, 15 March, 2023 / 01:45 PM - 02:15 PM GMT
Rob O'Donohue, VP Analyst, Gartner
Our 2023 CIO Survey identifies multiple unconventional approaches to working with key digital talent. Learn about effective techniques for finding and leveraging these sources to shrink your talent gap.
Wednesday, 15 March, 2023 / 01:45 PM - 02:30 PM GMT
Melanie Juul Schroder, Sr Executive Partner, Gartner
Doris Partel, Executive Partner, Gartner
As companies advance their digital journey, women are powerful agents of change. With that power comes great responsibility to mentor the next generation of CIO leaders and leave behind a legacy to be proud of. Mentoring rises to new heights when we build a community around it. Please join your peers for an engaging session with examples of how to build a mentorship program and an ecosystem of mentoring.
Wednesday, 15 March, 2023 / 02:30 PM - 03:00 PM GMT
Daniel Sanchez Reina, VP Analyst, Gartner
Imagine cultivating and deploying non-IT, functional group digital leaders into all parts of the enterprise — to lead and accelerate digital dexterity and execution from within the business units. CIOs can cultivate these leaders in a formalized way. Democratizing digital delivery by design requires not only non-IT group technology owners in business areas but also skilled digital leaders working alongside them, helping CIOs orchestrate such democratization.
Wednesday, 15 March, 2023 / 03:15 PM - 03:45 PM GMT
Rob O'Donohue, VP Analyst, Gartner
The economic uncertainty, heightened competition for tech talent and emerging changes in the employee-employer relationship are driving an urgent need for CIOs to build talent intelligence that informs the design of the future workforce. Join this session to learn about how you can get ahead with an agile, data-driven approach to strategic workforce planning that enables an adaptable workforce to deliver on your mission critical priorities.
Tuesday, 14 March, 2023 / 10:00 AM - 10:45 AM GMT
Frank Buytendijk, Distinguished VP Analyst, Gartner
Alicia Mullery, VP, Research, Gartner
Gabriela Vogel, Sr Director Analyst, Gartner
CIOs face challenges as executives and as the heads of IT. Join us for the Gartner Opening Keynote in which we'll focus on helping CIOs produce material returns and drive value throughout their organization.
Tuesday, 14 March, 2023 / 11:15 AM - 11:45 AM GMT
Mbula Schoen, Sr Director Analyst, Gartner
Communication stalemates are a constant roadblock for CIOs trying to drive change, secure resources, and achieve results. It is time to change how you communicate your messages to your peers and the board in today's human-centric world. Learn how to amplify your communication skills to be heard and let the C-Suite see you as an integral executive leader.
Tuesday, 14 March, 2023 / 11:15 AM - 11:45 AM GMT
Dave Aron, Distinguished VP Analyst, Gartner
The digital-era challenges industrial-era mindsets about change (from risk to opportunity), organizational structure (from hierarchical to flattened/fluid/matrixed), performance management (from stack ranking to 360 feedback), culture (for heroes to collaborators) and more. This session discusses how CIOs can advance the executive mindset to accelerate the realization of growth and value from digital investments.
Tuesday, 14 March, 2023 / 11:15 AM - 12:00 PM GMT
Nic McCullagh, Executive Partner, Gartner
Marcus Judge, Sr Executive Partner, Gartner
The CIO role must provide new forms of executive leadership value to all CxOs.
This roundtable offers the opportunity to exchange experiences and ideas to accelerate the construction of value propositions for key executive stakeholders.
Tuesday, 14 March, 2023 / 11:15 AM - 12:45 PM GMT
Karena Freeman, Sr Executive Partner, Gartner
Cristina Magdalena, Executive Partner, Gartner
Colm O'Connell, Sr Executive Partner, Gartner
With the growing economic headwinds, the competition to getting initiatives approved will only intensify. Learning to become an effective storyteller can be a superpower that allows you to gain considerable influence in your organization and get approval for your initiatives.
When making decisions on initiatives, decision-makers often need to *feel* a decision is right, and this feeling is driven by their emotional side. A skilled storyteller can hack a decision-maker's "gut" and create a new context to win approvals.
Learn the fundamentals that are core to every single story and how to create a compelling narrative - then compete with other tables for the best story to win approval for your initiative.
Tuesday, 14 March, 2023 / 12:00 PM - 12:30 PM GMT
Christie Struckman, VP Analyst, Gartner
At work, difficult people exist; they may make everything about themselves, obsess over details and assume you are out to get them. As senior executives' duties become more interrelated, communal and overlapped, they must develop effective strategies for coping with these individuals and the stress they may bring to the firm. In this session, we'll look at how to spot a difficult personality and what to do about it to prevent a disruptive confrontation.
Tuesday, 14 March, 2023 / 02:00 PM - 02:30 PM GMT
Gabriela Vogel, Sr Director Analyst, Gartner
The digitally accelerated world is changing the dynamics of leadership and expecting more from CIOs. CIOs must understand the dynamics of their relationships with other C-suite members as duties have become increasingly interconnected, communal, and overlapping, making problem-solving more difficult and increasing time spent in ELT positions rather than functional leadership roles. In this session, we will examine the changes to leadership dynamics and the opportunities and threats and CIO.
Tuesday, 14 March, 2023 / 04:30 PM - 05:15 PM GMT
Matthew Luhn, Award Winning Filmmaker, Director, Former Lead Storyteller and Animator at Pixar Studios,
Storytelling is the #1 business skill necessary to connect, motivate, and lead people in today’s world. Stories compel us to engage in experiences, learn lessons, and define our values and ourselves within our organization. Matthew Luhn, a 20-year Pixar story veteran, will share his experience creating and developing 10 blockbuster films at Pixar, and provides practical strategies that will teach and inspire you to connect more effectively with others on an emotional level. Matthew uses the power of storytelling to bridge the gap between business and heart, driving your story toward one unforgettable selling point.
Please note, this keynote will only be available live at the conference.
Wednesday, 15 March, 2023 / 09:00 AM - 09:45 AM GMT
Haben Girma, Disability Rights Lawyer and Author,
Disabled people are the largest historically underrepresented group, numbering over one billion worldwide. Reaching a group of this scale creates value for everyone. Organizations that prioritize accessibility benefit by gaining access to a much larger audience, improving the experience for both disabled and nondisabled people, and facilitating further innovation. Join us for an engaging presentation where Haben Girma will share how she became an advocate and what we can do to make our communities more inclusive.
Please note, this keynote will only be available live at the conference.
Wednesday, 15 March, 2023 / 12:15 PM - 01:15 PM GMT
Eyad Tachwali, Sr Director, Advisory, Gartner
Nic McCullagh, Executive Partner, Gartner
Mike Hughes, Executive Partner, Gartner
Rich Hobbs, Group Technology Director, The Royal Mint
Phil Brown, Chief Digital and Information Officer, Amey
In this exclusive Invitational Program, we reveal common execution breakdowns and how CIOs and senior IT leaders can use key performance indicators (KPIs) to establish performance improvement roadmaps. Plus, we share the KPIs that differentiate top performers in digital revenue generation, and how you can prioritise actions to help your organisation navigate economic headwinds and demonstrate IT’s business value. You also will hear examples from current and former CIOs on how they’ve successfully proven IT’s business impact.
Wednesday, 15 March, 2023 / 01:45 PM - 02:30 PM GMT
Johnnie Sorrell, Executive Partner, Gartner
Greg Mitchell, Executive Partner, Gartner
Join this Roundtable discussion with peers at midsize enterprises (MSEs) to share how to develop and communicate the business value of IT (BVIT) effectively, and to link technology investments and business outcomes.
Wednesday, 15 March, 2023 / 01:45 PM - 03:15 PM GMT
Karena Freeman, Sr Executive Partner, Gartner
Cristina Magdalena, Executive Partner, Gartner
Colm O'Connell, Sr Executive Partner, Gartner
With the growing economic headwinds, the competition to getting initiatives approved will only intensify. Learning to become an effective storyteller can be a superpower that allows you to gain considerable influence in your organization and get approval for your initiatives.
When making decisions on initiatives, decision-makers often need to *feel* a decision is right, and this feeling is driven by their emotional side. A skilled storyteller can hack a decision-maker's "gut" and create a new context to win approvals.
Learn the fundamentals that are core to every single story and how to create a compelling narrative - then compete with other tables for the best story to win approval for your initiative.
Wednesday, 15 March, 2023 / 02:30 PM - 03:00 PM GMT
Christie Struckman, VP Analyst, Gartner
CIO’s opportunities and responsibilities are expanding, with a greater focus on delivering business outcomes. CIOs need to orchestrate peers, partners and the IT organization toward the business objectives. With a small, but powerful set of practices, CIOs will be the outcome-driven leader the organization needs.
Tuesday, 14 March, 2023 / 11:15 AM - 12:45 PM GMT
Tom Fuller, Sr Executive Partner, Gartner
Thomas Schellenberg, VP, Executive Partner, Gartner
Matt Potashnick, Sr Executive Partner, Gartner
This workshop will offer a practical way to apply the components of service and product operating models to improve delivery speed and increase business stakeholder satisfaction. Attendees will understand each component, how it fits into the overall operating model pattern and how it impacts ways of working across the enterprise. Exercises will focus on identifying and removing barriers with actionable next steps.
Tuesday, 14 March, 2023 / 11:15 AM - 01:15 PM GMT
Jaime Capella, Distinguished VP, Research, Gartner
Enterprises that succeed in scaling fusion teams deliver new digital capabilities faster while simultaneously achieving greater efficiency. But they also approach Agile as a wide-ranging new way of working, rather than just a software engineering methodology. This highly-interactive, discussion-based session will show how CIOs have helped their C-Suite peers pivot the culture of corporate functions (IT, HR, Finance, Procurement, Legal, etc.) toward agile ways of working, in support of fusion teams.
Tuesday, 14 March, 2023 / 12:00 PM - 12:30 PM GMT
Peter Skyttegaard, VP Analyst, Gartner
Innovation has moved beyond the experimental exploration of new revenue or efficiency opportunities and is now seen as a core capability used for strategic risk mitigation, external sustainability goals, corporate brand and reputation, and other goals with less obvious direct monetary value. This mandates new funding criteria, new governance approaches and new mindsets. Learn what leading innovators are doing differently.
Tuesday, 14 March, 2023 / 02:00 PM - 02:30 PM GMT
Hung LeHong, Distinguished VP Analyst, Gartner
CIOs have been steadily increasing their digital product know-how, starting with employee-facing digital products and customer-facing channels/portals. It's now time to go further. Revenue-generating and venture-building digital products are forcing a convergence in all parts of the organization. This is not a solo IT journey. Learn how this product journey will transform the whole enterprise and IT, and be prepared to chart your course.
Tuesday, 14 March, 2023 / 02:00 PM - 03:00 PM GMT
Giorgio Santini, Sr Executive Partner, Gartner
In a recent survey 69% of CFOs said they will be increasing funding towards digital capabilities but need to see a clear path to how benefits can be measured. CIOs can boost progress on their digital journey’s by using Gartner’s Digital Execution Scorecard to provide a clear view of metrics, performance gaps and actionable steps to help accelerate the path to achieving your digital objectives. In this session, you can learn how to use the scorecard and it’s results to accelerate benefits from your digital investments.
Tuesday, 14 March, 2023 / 02:45 PM - 03:15 PM GMT
Frank Buytendijk, Distinguished VP Analyst, Gartner
Remember the days of "decision support?" We've gone full circle. A major theme moving forward is how to become a data-driven company and make data-driven decisions. But much more concrete than before. Why will decision making become the next competitive differentiator? How can we link data-driven decisions to business value? How can we manage more interconnected decision making? What are the limitations of being data driven?
Tuesday, 14 March, 2023 / 02:45 PM - 03:15 PM GMT
Patrick Long, Sr Principal Analyst, Gartner
Gartner is benchmarking 16 cybersecurity value metrics to enable peer comparisons at the board level. Use these metrics to measure and manage security budget and business value delivery. This changes how organizations measure, report and invest in security from the budget to the board.
Tuesday, 14 March, 2023 / 02:45 PM - 03:15 PM GMT
Alicia Mullery, VP, Research, Gartner
Despite their critical value to digital strategies, business technologists continue to suffer from low levels of engagement and recognition. Progressive CIOs and CHROs are instilling greater role fluidity and flexibility in assignments for all technologists, within IT and beyond. This session features practical examples of how to leverage digital badges, internal gig marketplaces and other innovative tactics to recognize, motivate and develop staff with critical digital skills.
Tuesday, 14 March, 2023 / 03:30 PM - 04:00 PM GMT
Peter Skyttegaard, VP Analyst, Gartner
Economic headwinds impacting enterprises make it easy for executive leaders to delay innovation. However, in the long run, those that had the courage to innovate have come out ahead. Leverage Gartner's enterprise value equation framework to market internally, obtain seed money, staff resources, and deliver innovation creatively in uncertain economic times.
Tuesday, 14 March, 2023 / 03:30 PM - 04:00 PM GMT
Bettina Tratz-Ryan, VP Analyst, Gartner
The current social crisis mode is redefining the trust and reliance between businesses, users, markets and partners. CIOs have the communication and analytics tools to contextualize business and corporate activities in social terms for ecosystem partners, customers and employees. That is mitigating regulatory risk and challenges in the supply chain while increasing the employee value proposition.
Tuesday, 14 March, 2023 / 03:30 PM - 04:00 PM GMT
Jaime Capella, Distinguished VP, Research, Gartner
Using an empirical, quantitative analysis of more than 1,200 teams, we have distilled a set of actionable, adaptive governance principles that must inform the governance styles for fusion teams that blend IT and business technologists.
Tuesday, 14 March, 2023 / 04:30 PM - 05:15 PM GMT
Matthew Luhn, Award Winning Filmmaker, Director, Former Lead Storyteller and Animator at Pixar Studios,
Storytelling is the #1 business skill necessary to connect, motivate, and lead people in today’s world. Stories compel us to engage in experiences, learn lessons, and define our values and ourselves within our organization. Matthew Luhn, a 20-year Pixar story veteran, will share his experience creating and developing 10 blockbuster films at Pixar, and provides practical strategies that will teach and inspire you to connect more effectively with others on an emotional level. Matthew uses the power of storytelling to bridge the gap between business and heart, driving your story toward one unforgettable selling point.
Please note, this keynote will only be available live at the conference.
Wednesday, 15 March, 2023 / 09:00 AM - 09:45 AM GMT
Haben Girma, Disability Rights Lawyer and Author,
Disabled people are the largest historically underrepresented group, numbering over one billion worldwide. Reaching a group of this scale creates value for everyone. Organizations that prioritize accessibility benefit by gaining access to a much larger audience, improving the experience for both disabled and nondisabled people, and facilitating further innovation. Join us for an engaging presentation where Haben Girma will share how she became an advocate and what we can do to make our communities more inclusive.
Please note, this keynote will only be available live at the conference.
Wednesday, 15 March, 2023 / 10:15 AM - 10:45 AM GMT
Bart Willemsen, VP Analyst, Gartner
Strategic technology trends have significant disruptive potential and set the stage for innovation over the next five years. Enterprises must examine the business impact of these trends and adjust business operations appropriately or risk losing competitive advantage to those who do. These are trends that IT cannot afford to ignore as they deal with the uncertainty driven by global change.
Wednesday, 15 March, 2023 / 10:15 AM - 10:45 AM GMT
Leo Brenner, Director, Advisory, Gartner
Many CIOs and IT leaders want to organize around “products,” or fit business and IT resources together into a new organizational model and operating structures defined as products (or value streams or capabilities). This session will use real world examples from CIOs who have been on this journey to share lessons learned and pitfalls on:
-Assessing operating model readiness
-Defining and piloting product teams
-Transforming IT resources and processes to run ‘products’ at broader scale
Wednesday, 15 March, 2023 / 11:15 AM - 12:00 PM GMT
Richard Webb, Sr Executive Partner, Gartner
Victor Jachens, Executive Partner, Gartner
ERP initiatives are often associated with high costs and limited value. Many IT leaders find themselves in a position where they simultaneously justify costs to the board and ringfence the budget against changing business demands. This roundtable offers the opportunity to exchange experiences and ideas to optimize handling of business stakeholders and steer the ERP initativie to success.
Wednesday, 15 March, 2023 / 11:45 AM - 12:15 PM GMT
Tomas Nielsen, Distinguished VP Analyst, Gartner
Creating a great strategy will not bring success if you can’t execute it successfully. Surveys point to clear responsibilities, cascaded objectives and priorities as significant for successful execution. The session will provide CIOs with a template for and examples of a strategy execution charter that captures these three elements and allows the CIO to use this to drive execution success.
Wednesday, 15 March, 2023 / 11:45 AM - 12:15 PM GMT
Jaime Capella, Distinguished VP, Research, Gartner
CIOs must ensure that fusion teams can seamlessly access the capabilities required to build architecturally sound and secure solutions. Join this session to understand how leading CIOs at Chevron, NIKE and others have modernized platforms to support the work of technologists within and outside of IT.
Wednesday, 15 March, 2023 / 01:45 PM - 02:45 PM GMT
Giorgio Santini, Sr Executive Partner, Gartner
Mike Hughes, Executive Partner, Gartner
In a recent survey 69% of CFOs said they will be increasing funding towards digital capabilities but need to see a clear path to how benefits can be measured. CIOs can boost progress on their digital journey’s by using Gartner’s Digital Execution Scorecard to provide a clear view of metrics, performance gaps and actionable steps to help accelerate the path to achieving your digital objectives. In this session, you can learn how to use the scorecard and it’s results to accelerate benefits from your digital investments.
Wednesday, 15 March, 2023 / 01:45 PM - 03:15 PM GMT
Tom Fuller, Sr Executive Partner, Gartner
Thomas Schellenberg, VP, Executive Partner, Gartner
Matt Potashnick, Sr Executive Partner, Gartner
This workshop helps leaders evolve their operating model towards more mature service and product-centric designs.
Wednesday, 15 March, 2023 / 01:45 PM - 03:15 PM GMT
Patrick Long, Sr Principal Analyst, Gartner
Eduardo Mastranza, VP, Team Manager, Gartner
Richard Webb, Sr Executive Partner, Gartner
Andrew Vaid, Sr Executive Partner, Gartner
Niall Furlong, Sr Executive Partner, Gartner
Ed Boris, Executive Partner, Gartner
This highly interactive, discussion-based session will bring CIOs together to explore how outcome-driven metrics (ODMs) can improve executive understanding of cyber risk. In this session, we will discuss how to develop and articulate the ODMs that can be leveraged. Join your peers for this unique opportunity to share experiences, identify best practices and discover trends.
Wednesday, 15 March, 2023 / 03:15 PM - 03:45 PM GMT
Darren Topham, VP Analyst, Gartner
Through times on economic uncertainty, enterprises look to optimize their digital business initiatives but struggle to execute and measure the right activities to support their efforts. Data and analysis from Gartner's Digital Execution Scorecard shows how CIOs can measure and track critical digital KPIs, across four cohorts, where top performers significantly outperform their peers.
Tuesday, 14 March, 2023 / 11:15 AM - 12:00 PM GMT
Mike Hughes, Executive Partner, Gartner
Nick Palmer, Sr Executive Partner, Gartner
Contribute with your peers, to a discussion on what progress has been made toward moving from a Project based operating model to a Product based model. How long did it take your teams and business partners to understand what it means? Did you go big bang with many products or incrementally with just a few? What stumbling blocks got in your way? Where did you source your Product Mangers?
Tuesday, 14 March, 2023 / 02:00 PM - 02:45 PM GMT
Nikolaus Bubner, Sr Executive Partner, Gartner
Mike Hughes, Executive Partner, Gartner
Economic outlooks for economies across Europe have deteriorated since the Russian invasion of Ukraine. Leaders face elevated inflation and waning economic growth risks stagflation. In a stagflation scenario, business investment decreases and job options shrink, while higher prices destroy demand, reducing growth further. In this roundtable, we will examine how smarter spending and cost-efficiency ideas allow a better handle on financial risk, budget overruns, and shortages in supply.
Tuesday, 14 March, 2023 / 02:00 PM - 03:30 PM GMT
Eduardo Mastranza, VP, Team Manager, Gartner
Owen Pengelly, Sr Executive Partner, Gartner
Doris Partel, Executive Partner, Gartner
This interactive “gamified” workshop is designed to actively involve senior leaders, board members, and business stakeholders to boost their awareness of cybersecurity by flipping their perspectives by looking through the lens of the attacker’s point of view. This workshop also serves as an approach to identifying potential gaps and actions required to bolster the security efforts of the enterprise.
Tuesday, 14 March, 2023 / 04:30 PM - 05:15 PM GMT
Matthew Luhn, Award Winning Filmmaker, Director, Former Lead Storyteller and Animator at Pixar Studios,
Storytelling is the #1 business skill necessary to connect, motivate, and lead people in today’s world. Stories compel us to engage in experiences, learn lessons, and define our values and ourselves within our organization. Matthew Luhn, a 20-year Pixar story veteran, will share his experience creating and developing 10 blockbuster films at Pixar, and provides practical strategies that will teach and inspire you to connect more effectively with others on an emotional level. Matthew uses the power of storytelling to bridge the gap between business and heart, driving your story toward one unforgettable selling point.
Please note, this keynote will only be available live at the conference.
Wednesday, 15 March, 2023 / 09:00 AM - 09:45 AM GMT
Haben Girma, Disability Rights Lawyer and Author,
Disabled people are the largest historically underrepresented group, numbering over one billion worldwide. Reaching a group of this scale creates value for everyone. Organizations that prioritize accessibility benefit by gaining access to a much larger audience, improving the experience for both disabled and nondisabled people, and facilitating further innovation. Join us for an engaging presentation where Haben Girma will share how she became an advocate and what we can do to make our communities more inclusive.
Please note, this keynote will only be available live at the conference.
Wednesday, 15 March, 2023 / 10:15 AM - 11:00 AM GMT
Paul Green, VP, Executive Partner, Gartner
Nicola Mckenna, VP, Team Manager, Gartner
Discuss with your peers what progress has been made toward moving from a project-based operating model to a product-based model. How long did your teams and business partners take to understand what it means? Did you go big bang with many products or incrementally with just a few? What stumbling blocks got in your way? Where did you source your product managers?
Wednesday, 15 March, 2023 / 10:15 AM - 11:45 AM GMT
Eduardo Mastranza, VP, Team Manager, Gartner
Owen Pengelly, Sr Executive Partner, Gartner
Doris Partel, Executive Partner, Gartner
This interactive “gamified” workshop is designed to actively involve senior leaders, board members, and business stakeholders to boost their awareness of cybersecurity by flipping their perspectives by looking through the lens of the attacker’s point of view. This workshop also serves as an approach to identifying potential gaps and actions required to bolster the security efforts of the enterprise.
Wednesday, 15 March, 2023 / 11:00 AM - 11:30 AM GMT
Paul Vincent, Sr Director Analyst, Gartner
Composability promises business a modern agility, resilience, adaptability and growth. But the cost of getting there is the effort of overcoming the inertia of familiarity bias and taking the risk of change. The key issues we will cover include composable thinking (a change of mindset is essential for sustainable digital modernization), the starting point (to implement a sustainable strategy of innovation through composability) and the roadmap.
Wednesday, 15 March, 2023 / 01:45 PM - 02:15 PM GMT
Ian Cox, Sr Director Analyst, Gartner
Strategy defines our path to success. But faced with the impacts of climate change, the pandemic, geopolitical tensions, inflationary pressure and recession, identifying and navigating the right path can be difficult. This session will provide CIOs with the steps they need to create an IT strategy that is both resilient to change and flexible to cope with disruption.
Wednesday, 15 March, 2023 / 02:30 PM - 03:00 PM GMT
Hung LeHong, Distinguished VP Analyst, Gartner
Are great customer experiences enough these days? Since all enterprises are good at CX, what differentiates an enterprise in front of its customers? Customers want better products and offers, in addition to a great CX. So, why is it that many enterprises only focus their digital efforts on improving CX? This session helps CIOs and digital leaders expand beyond CX and into the next big focus area — building compelling value propositions of products and offers.
Wednesday, 15 March, 2023 / 02:30 PM - 03:00 PM GMT
Tomas Nielsen, Distinguished VP Analyst, Gartner
In today's IT landscape, where technology work may be done across the enterprise and IT organizations are dealing with an ever more complex environment, the office of the CIO is an essential ingredient in the CIOs success. However, the diverse nature of the potential tasks of an OCIO means that the OCIO become overburdened without clear priorities. Creating an OCIO charter can mitigate that risk and this session will show how to do that.
Wednesday, 15 March, 2023 / 03:15 PM - 04:00 PM GMT
Armin Samali, VP, Executive Partner, Gartner
Giorgio Santini, Sr Executive Partner, Gartner
Economic outlooks for economies across Europe have deteriorated since the Russian invasion of Ukraine. Such waning economic growth risks stagflation. In a stagflation scenario, business investment decreases and job options shrink, while higher prices destroy demand, reducing growth further. In this roundtable, we will examine how smarter spending and cost-efficiency ideas allow a better handle on financial risk, budget overruns, and shortages in supply.